twitter best practices

20
Twitter Best Practices Paul Gillin Author: The New Influencers Secrets of Social Media Marketing Social Marketing to the Business Customer

Upload: holli

Post on 24-Feb-2016

29 views

Category:

Documents


0 download

DESCRIPTION

Twitter Best Practices. Paul Gillin. Author: The New Influencers Secrets of Social Media Marketing Social Marketing to the Business Customer. Twitter is a. Microblog Service. It is the simplest form of blog. But in simplicity there is often great power. L ike Fishing a Stream. - PowerPoint PPT Presentation

TRANSCRIPT

Page 1: Twitter Best Practices

Twitter Best Practices

Paul Gillin

Author:

The New Influencers

Secrets of Social Media Marketing

Social Marketing to the Business Customer

Page 2: Twitter Best Practices

Twitter is a

Microblog ServiceIt is the simplest form of blog. But in simplicity there is often great power.

Page 3: Twitter Best Practices

Click to edit Master title styleLike Fishing a Stream

It’s a constant flow of information that yields continual discovery

Page 4: Twitter Best Practices

Click to edit Master title styleGetting Started

• Sign up• Create personal and business accounts; keep

names short!• If tweeting for business, choose username linked to

business (i.e. “@MeganSport”)

• Fill out that profile• 160 characters; choose ‘em wisely!• Use keywords• Link to an “About” page on your site• Include photo or logo, depending on intended use

• Change the default background• Choose images and themes consistent with the

intended persona• Pay attention to business marketing guidelines

Page 5: Twitter Best Practices

Click to edit Master title styleGetting Started

Choose a ReaderTwitter.com just doesn’t cut it for active usersSeesmic and Tweetdeck are popular choicesChoose a mobile clientReaders support filtering, lists, profiles, follow/unfollow, multimedia, cross-posting to other social networks, tweetshrink, URL shortening

Follow peopleStart with a small list and growFollow your friends, then find people through Twitter suggestions, Listorious and people others follow

Just Listen For a While

Tweetdeck

Page 6: Twitter Best Practices

Click to edit Master title styleMonitor Multiple Streams

Page 7: Twitter Best Practices

Click to edit Master title styleConsider Your Persona

• Helpful?• Funny?• Offbeat?• Sympathetic?• Snarky?• Unpredictable?

Try following some popular people , then choose a style that makes sense for you

Page 8: Twitter Best Practices

Click to edit Master title styleBuilding Your Followers

• Follow people you admire• Comment upon and retweet their

messages• Include their Twitter name• If they follow you, thank them• Ask for advice, input• It’s occasionally OK to ask for a RT• Don’t abuse the relationship

Checking out "Facebook and Health Ads" on @WEGOHealth : http://ning.it/93dQ6z

Tweeps: I'm in front of a college journalism class. What shld these students know abt social media.

RT @tshuttleworth: This is the golden age of engagement for book publishers. - Arianna Huffington #toccon

Page 9: Twitter Best Practices

Click to edit Master title styleBest Practices

• Tweet at least once daily• Be useful. Be helpful. Be an authority• Share links and knowledge• Look up and follow people in your field• Be focused, but deliver the occasional

surprise• Add “Follow Me on Twitter” to your

emails, web site, and other communications

• Promote a couple of people every day

Romania seeks to tax fatty fast food http://is.gd/8JS5a

16 unusual facts about the human body http://u.nu/3fpw5

4 Reasons Why Nobody Reads Your Blog http://ow.ly/19kDd #BloggingTips by @binterest

Facebook Problems Today: Photo Uploads Broken and Other Issues http://bit.ly/cuRs2n

Page 10: Twitter Best Practices

Click to edit Master title styleDon’t…

• Flame or use abusive language• Repeat personal or confidential information• Talk about your gambling, drinking or other

after-hours exploits• Complain about clients or colleagues• Repeatedly send the same tweet

Twitter is public and searchable. People are listening!

Page 11: Twitter Best Practices

Click to edit Master title style

To refresh your memory…

Hashtags are words or phrases prefixed with the symbol # that serve as a form of metadata. They’re used on Twitter to designate a theme or category for a tweet. Multiple words may be concatenated into a single tag. For example:

#IBM is a #computer and #ITServices company

And What’s a Hash Tag?

Page 12: Twitter Best Practices

Click to edit Master title styleWhy are Hash Tags Important?

Because…

• People follow hash tags as well as other people

• Using hash tags gets your message in front of people who aren’t following you…

• which means there’s a greater chance they will find and follow you

• You can also follow hash tags to keep up on news or topics that interest you

Page 13: Twitter Best Practices

Click to edit Master title styleThe Joy of Hash Tags

• Find people with similar interests

• Create conversations around a brand or event

• Create structured online events• Monitor topics of interest • Discover new sources and

information• Quickly assess sentiment

Page 14: Twitter Best Practices

Click to edit Master title styleBe Part of the Community

• Attend and organize events• Tweet from events you

attend• Participate in topical Twitter

chats• Respond to requests• Compliment people you

follow

#brandchat (Weds. @ 10) #smallbizchat (Weds. @ 7)#solorpr (Weds. @ noon)#journchat (Mon. @ 7)#blogchat (Sun. @ 8)

A great list of scheduled Twitter chats is at http://bit.ly/TwitChatSched

Page 15: Twitter Best Practices

Click to edit Master title style

• It’s a guided discussion, usually with a moderator and one or more identified speakers

• It’s held on a specified date and time, usually with a theme

• Anyone can participate• The more discussion the better• Discussions may continue for days

around topics introduced during a Twitter chat

• It’s a way to meet people who share your interests

What’s so Special About a Twitter Chat?

#Beatleschat

#Climbchat

#cloudpros

#SmallBizchat

#pr20chat

#motochat

#kitchentool

Page 16: Twitter Best Practices

Click to edit Master title styleChats Can Be About AnythingHashtag Description Host / Moderator

#litchatMission is to connect readers with books and authors. #litchat operates open topic chat on and Wednesday, followed with author or publishing professional guest host on Fridays.

@litchat

#fantasychat A weekly chat for writers of Fantasy. Covering all topics involved in writing a fantasy novel.

@marilynmuniz @fantasy_chat

#herosjourney

Discussion of how we can use the hero's journey model to improve life and writing. This chat also has a live TV show featuring interviews with people who have used the hero's journey model in their lives and writing at SeekersJourneyTV.com.

@juliawiddop

#romancechat Weekly discussion about all things romantic in writing @theworldamongus @ObsidianMiss

#WrMattersA bi-weekly chat about writing for subject matter experts and other professionals who use the written word on a daily basis. Learn to communichate more clearly in your context and get the response and results you want.

@corpwritingpro@shakirahdawud

#YAFGA weekly discussion about YA writing, publishing, book reviews and social marketing hosted by www.YAFantasyGuide.com

@YAFantasyGuide @BrianneVillano

Page 17: Twitter Best Practices

Click to edit Master title style

#• Keep a schedule – weekly, bi-weekly or whatever works

• Use a consistent hash tag• Allow time for advance promotion• Enlist your people and participants to retweet • Keep the conversation going after the event has

ended• Tie chats to real-world events• Archive and publish – Storify is a great tool

Big list of Twitter chats at http://bit.ly/TweetChatList

Twitter Chat Success Tips

Page 18: Twitter Best Practices

Click to edit Master title styleDiscover Lists

Page 19: Twitter Best Practices

Click to edit Master title style

• Use appropriate hash tags• Tantalize your audience• Always be sharing• Remember the 6:3:1 rule: For

every 10 tweets:• Six should be to someone else• Three should promote your helpful

advice• One can be overtly promotional

• Schedule tweets: Weekends are great!

• Always say please & thank you!

Best Practices

Guy Kawasaki Does Twitter Right

Page 20: Twitter Best Practices

Click to edit Master title style

Paul Gillin

508-656-0734

[email protected]

Site: gillin.com

Blog: paulgillin.com

Twitter: pgillin

Thank You!