tushar shrivastava

8/3/2019 Tushar Shrivastava

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TUSHAR SHRIVASTAVA

BHOPAL, MP

08962255108, 07554260767

[email protected]

GENERAL SUMMARY:-

I am a Tally 9.0 certified with 30 months of experience in a call center environment in. I

have a vast experience and knowledge in accounting, payroll, general ledger, accounts

receivable & accounts payable. I have a complete knowledge of basic computer

operations and internet technology. Has worked in 24x7 conditions i.e. both in day and

night shifts.

Well versed in taking call in large volume and in troubleshooting.

CAREER OBJECTIVE:-

To work in place where I get friendly environment and challenging assignments that shallyield the twin benefit of job satisfaction as well as professional growth

TECHNICAL SKILL:-

Microsoft Word, Excel, Windows 98, Tally 9.0, accounting, payroll, general ledger

CERTIFICATION:-

3 Certified in Tally 9.0

EDUCATION:-

4 High School passed UP board in 20045 Intermediate passed UP board in 2006

6 B.com from C.S.J.M University in 2009

7 Pursuing MBA from S.M.U.DE

TOP SKILLS:-

Can perform well under critical condition with my work experience, managerial skills,

positive attitude and dedication toward work

PROFESSIONAL WORK EXPERIENCE:-

GVK EMRI

Communication & Dispatch Officer

October 2009-till date

Company Profile:-



GVK EMRI (Emergency Management & Research Institute) is a pioneer in Emergency

Management Service in India. As a non-profit organization operating in the public-

private-partnership (PPP) mode, GVK EMRI is the only professional Emergency Service

Provider in India. Today it has its operation In 10 state in India & operates with over

1900 ambulances.

Responsibilities:-

8 Responsible for taking Emergency call related to Medical, Police &, Fire.

9 Taking proper details of the Emergency and dispatching it to Dispatch Officer.

10 Need to maintain highest level of accuracy at the time to taking the Emergency

Information.

11 Dispatching the nearest ambulances in a stipulated time frame.

12 Closing the case by taking the details of the incident from the Ambulance staff.

Raghunandan Industries Pvt Ltd (Stock Broking Firm)Team Lead/Office Assistance

Jan 2009-Oct 2009 location (Bhopal)

Responsibilities:

13 I am responsible for leading the team of 6 people which includes tele callers,

customer service associate & marketing associates.

14 I am handling the complicated issues regarding market trends over the phone from the

existing customers.

15 I am also responsible for all office administration work.

HOBBIES:-

Listening to music, playing chess, and meeting with new person

PERSONAL DETAIL:-

Father’s Name: Shri Rakesh Shrivastava

Date of Birth : 28th. Aug. 1990

Gender: Male

Language Known: English & Hindi

Marital Status : Unmarried

Nationality : Indian

Religion : Hindu

DELCARATION:-

I hereby declare that all the above information is true to the best of my knowledge and

belief.



Date………………….

Place……………. TUSHAR SRIVASTAVA

tushar shrivastava

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