prateek shrivastava

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Using Technology to Support Financial Literacy AR-CSR conference in Calabar 20 June 2014 Prateek Shrivastava: Co-Founder, BeyondBranches

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Prateek Shrivastava is the Managing Director of Accendo Associates, an advisory practice delivering digital financial services at scale for the unbanked in emerging markets working on branchless banking services in China for the IFC and with Indonesia’s largest bank – Bank Mandiri. He is also Co-Founder of BeyondBranches International, an merchant-centric shared-services technology and processes platform currently deploying in Nigeria in partnership with Interswitch. Since 2004, Prateek has focused on using technology to help increase access to financial services. During this period, he worked with ABSA South Africa, Barclays Bank Ghana, Monitise plc in India, Uganda, Egypt, Indonesia, China, Brazil and Jordan. Most recently, as MD for Emerging Markets and Africa at Monitise, he led the project from inception, design, negotiation and implementation of the mobile banking and payment systems platform in Nigeria. This project was one of the subjects of a visit by the Rt. Hon. David Cameron, Prime Minister of the UK to Nigeria.

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Page 1: Prateek Shrivastava

Using Technology to Support Financial LiteracyAR-CSR conference in Calabar

20 June 2014

Prateek Shrivastava: Co-Founder, BeyondBranches

Page 2: Prateek Shrivastava

“Financial education helps people understand financial products and concepts and, through information,

instruction and/or objective advice, develop the skills and concepts to become aware of (financial) risks and opportunities, to make informed choices, to know where to go for

help, and to take other effective actions to improve their financial

wellbeing and protection” Source: Organization for Economic Cooperation and Development (OECD)

Page 3: Prateek Shrivastava

“Over 2.7 billion people in the world live on $2 or less a day. They manage to put food on the table, keep a roof over their heads, plan for medical emergencies,

and even save for retirement”

Source: Portfolios of the Poor (2009)

Page 4: Prateek Shrivastava

But they may not know the number of choices available to them.

Page 5: Prateek Shrivastava

This is a Global Problem.

Source: http://www.masterintelligence.com/content/intelligence/en/research/reports/2013/mastercard-index-of-financial-literacy-report-2013h1.html

Page 6: Prateek Shrivastava

Technology can be used to provide Just-in-Time reminders

and calls-to-action

Page 7: Prateek Shrivastava

Don’t forget your deposit this month! You will be one step closer to your savings goal. If you make all of your deposits, you will receive a total of 5% in additional interest rate incentive!

Page 8: Prateek Shrivastava

Maintain your Ecoaguinaldo life insurance! Don’t forget your deposit this month! You will keep your insurance by making all of your deposits on time.

Katie quickly moves funds from her current account/wallet into the life insurance-linked deposit account

Page 9: Prateek Shrivastava

Social media is a fantastic tool to help increase financial literacy

Page 10: Prateek Shrivastava

How mobile can build Awareness in the farming communityUse case – awareness, education, knowledge-share and information

MobileBanks/MFIs

Aid Agencies

Farmer

Insurers

Agent Network

Buyers

EquipmentSellers

What is it and does mobile help? • Mobile can be used as a tool educate

customers about news trends, and important information (e.g. Weather information) that shapes their decisions/choices

• Transaction information via the mobile can be stored centrally and used as inputs for such processes as credit score and segmentation

What are the benefits?• Information is less subjective as is based

on raw data

• Cost-effective method effecting attitudinal change

• Updates more like to be read (not like email spam)

VAS :TransportCo-Op etc

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Page 11: Prateek Shrivastava

Financial Literacy in Nigeria

MoneyTALKS is a platform where users can get audio tutorials in multiple languages on specific financial issues that Nigerians face

MoneyLife is a simulation game that involves kids budgeting, earning, saving, spending accumulated funds around real-life scenarios. Based on their performance, they get awarded points and can vie for top spot on a leaderboard.

Financial IQ is a mobile learning platform with content on financial management and financial products from different service providers.

Page 12: Prateek Shrivastava

The Key Take-aways

People are financially savvy already

People need to be aware of and understand the new options available to them

Technology can be used to spread the word but cannot be the only channel

Design the education package around the various products

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Page 13: Prateek Shrivastava

For more information, please contact

Prateek Shrivastava: Co-Founder, BeyondBranches and Managing Director Accendo Associates Limited

[email protected] or [email protected]

Thank you!