tune stress in a life melody. i feel stressed you mean….. feeling tired irritated overworked...
TRANSCRIPT
Tune Stress in a Life Melody
“I Feel Stressed”You Mean…..
• Feeling tired• Irritated• Overworked• Exhausted• Depressed• Tense• Disappointed
Is Stress…..
• Something definitely wrong• Something negative in your
life
Not all Stress Negative
• It is with us all the time• Without it we would be dead• It is like temperature
Stress is …..• We cannot cope with problems• When temperature is higher than normal• The way body responds to the demands of
your life-style• It is not a mental status • It is a physical condition• It is a chain reaction of changes within the
body
stressors
Registered in the Brain
Brain gives instructions to the body
Body reacting stress response
Body functions badly
Become losers
Fall ill
Life is threatened
Killing our selves
Stress Management Program• Awareness of your stress levels• How does stress affect you• Which stressors affect you particularly• How can you become more aware of your
stress response• What is the strength and duration of your
stress response• Which stress management techniques most
suit you
Body Stress Response• Greater production of adrenalin• Shallower, quicker breathing• Faster heart beat• Rise in blood pressure• Reduction in blood supply to hands and feet• Increase in body’s metabolic rate• Faster clotting of the blood• Reduction of blood supply to the stomach & abdomen• Increased blood flow to the muscles• Tensing of muscles• Sharpening of all senses• Reduction of tension in bowels and stomach functions• Reduction in the functioning of the immune system
Stress Response on the Brain
• Faster activity of the brain• Improvement of short term judgment• Faster decision making• Improved memory powers• Sharper focusing of attention
When is Stress Effect Positive
• Sports • Making speeches• Taking examinations
Positive Effects
• Increases alertness• Improves sight• Strengthens muscles• Reduces reaction times• Increase ability to stand and fight• Mobilize all our resources to achieve whatever we decide to do• Adds zest to life• Stimulate the senses and the passion• Happiness out of live challenge
Positive Effect
Control duration of the stress response
Balance between stressor & strength
Self Maintain
Negative Effects of Stress
• It is when a person allows stress to remain in the body
• No chance to take the necessary steps to release a stress response
• Too strong or lasts too long
Negative Stress in Three
• Unsuitable behavior• Lower energy and
performance levels• Poorer health
Example of Unsuitable Behavior
• Loser behavior• Short temper• Bad smoking, eating & drinking habits• More frequent mistakes• Less flexibility
Examples of Lower Energy & Performance Levels
• Reduced concentration• Increased forgetfulness• Poor judgment• Prone to feelings of tiredness
Example of Poor Health
• Heart and circulatory diseases• Ulcers• Infectious diseases• Skin diseases
Control Stress
Identify your Stressors
Your Stressors
• Physical Stressors• Social Stressors
1. Social Economic & Political Stressors
2. Family Stressors
3. Job and Career Stressors
4. Interpersonal Environmental Stressors
Physical Stressors• Heat • Cold• Noise• Poor working conditions & equipment• Fire• Traffic• Violence• Own illness
Social Economic & Political Stressors
• Unemployment• Inflation• Cost of housing• Taxes • Crime• Pollution• Technological change
Family Stressors
• Sharing of workload• Jealousy• Sex roles• Different values• Death or illness in the family• Different lifestyle• Money problems
Job & Career Stressors
• Deadlines• Muddled communications• Traveling time• Interruptions• Competition• Power struggles• Education/Training
Interpersonal & Environmental
• Different values• Obligations• Waiting time• Poor service• Smokers/Non-Smokers• Driving habits• Social expectations
Stress Signals
Physical Emotional Behavioral Mental
Stomach problems, heartburn
Changes in appetite
Cold Hands,
FeetSweating
Headaches
Tense and
aching muscles
Changes in breathing
rhythm
Physical Signal
Vague & illogical thinking
Poorer judgment
Tendency to over-react
Forgetfulness/absent-
mindedness
More frequent mistakes
Lack of concentration
Mental Signal
Emotional outburst/
Crying
Depression/Silence
Nervousness
Irritaiton/Short temper
Emotional Signals
Absenteeism from work
Increased drinking, smoking,
eating
Insomnia
Behavioral Signals
Long-Term Stress Signals
• Headaches/migraines• Restless nights• Depression• Complete lack of interest in food• Increased/decreased desire for sex• Low energy• Sore/glazed/tired/bloodshot eyes
How to Live with StressWays of Managing Stress• Awareness of stress• Analysis and treatment of the actual stressor• Physical fitness• Healthy diet• Relaxation• Short rest breaks during the day• Breathing • Prepare and organize you work
Awareness of Stress
• Get clear in your mind what stresses you• What are your particular stressors• Look out your stress signals• Know as soon as you need to take action
Analysis & TreatmentTo Actual Stressors
Take Action Withdraw Do Nothing
Adjust your Attitude
• Put the stressor in the correct perspective• Avoid negative thoughts and fantasies
Stress & New Life Paint
• Physical Fitness• A Healthy Diet• Relaxation• Short Rest Breaks during the Day• Breathing• Prepare & Organize your Work
Types of Stressor in Service Work
• Bottlenecks• Rush jobs• Seasons• Quiet times• Busy times• Unexpected managerial crises• Weather• Accidents• Complaints about others mistakes• Feelings of being “got at”• Lack of support from colleagues• Little chance of influencing the outcome
Advice to Service Bosses
• Provide your staff with suitable systems & equipment
• Supply all information needed in an easy form• Train staff thoroughly• Listen to the knowledge & feed-back they gain from
close contacts with customers• keep working to create better physical & mental
conditions• Keep encouraging
Thank You