tssr 3.6 part 2: installation& configuration

TSSR 3.6 Tracking System

Software for Web Services

---------- Complete Installation and User Manual ----------

Part 2 – Installation and Configuration

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TABLE OF CONTENTS

8. Installation – Preparations 40 Recommended System and Hardware Requirements 40 System Preparations 41

9. Installing the Tracking System Software 42

10. Configuring Modem Connections 47 Preparing GSM Connection 47 Preparing 56K Modem/ DTMF Connection 47 Modem Configuration 48

11. Installing and Configuring SMS Gateway Server 53 Installing the SMS Gateway Program 53 Configuring the SMS Gateway 54 Using the SMS Gateway 59 Adding SMS Gateways 61

12. Configuring Internet and Data Connections 62 Configuring GPRS Socket 62 Adding Maps to the Local Map Database 63 Software Options 64 Configuring GIS Server Connection 66 Configuring Simple Web Server Connection 68

Configuring User Database Connection 69

13. Adding User Accounts to the Database 70 How to Create User Entries 70 Other User Archive Features 74 How to Create Group Accounts 75

14. Initializing GPS Devices 77 Initializing Devices from the Control Base Server 77 Installing and Configuring the Simple Initialize Program 78 Initializing Devices with the Simple Initialize Program 81 Using the Simple Initialize Program 88

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8. Installation - Preparations

Recommended System and Hardware Requirements The TSSR 3.6 Tracking System Server has the ability to be run as a complete stand-alone service system with integrated map engine, database and Web server on one several CPUs. The application and scope of services however will be limited and confined by hardware capacity and security vulnerabilities. For use in professional service center facilities we recommend to outsource vulnerable service components, like user and map databases, to separate servers on a secure network. The TSSR 3.6 provides all necessary integration tools to utilize third-party server software from ESRI Inc. and MS SQL as well as plug-ins for use with Internet based map services like Microsoft Map Point and Google Map. To install the TSSR 3.6, your PC Server is required to meet the following minimum system requirements:

- Pentium 4 Processor 2.00 GHz (or higher) - Operating System Microsoft Windows 2000 Server or 2003 Server (XP Professional

optional, with limited user logins) - RAM 1.00 GB - Graphic Card 16 MB (or higher) - Broadband Internet connection; upload speed 500 kb/s ~ 1 Mb/s (depending on scope

of service) - Fixed/ static IP address or domain; at least 3 free internet ports (not fire walled) - Free Disk Space for Control Base Server software and Web Sites: 85 MB (without

maps) - GSM Terminal (preferred Siemens TC 35 or higher), or SMS over IP gateway - SMS enabled GSM SIM card

Software Requirements

- Internet Information Services (IIS) – (supplied with Windows Server installation disc) - Windows Internet Explorer 6.0 - (optional) ArcSDE map database server - (optional) ArcIMS 4.01 Internet map server - (optional) ArcGIS Desktop - (optional) MS SQL 2000 Server If you wish to integrate third-party server components like ArcSDE and ArcIMS, please contact our customer support or service hotline to receive instructions and customized program files necessary for integration.

The following installation steps will not include instructions to install or integrate third-party software to your system architecture. The addition and outsourcing of server components can be completed at any time after the initial installation process.

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System Preparations

1. If you have an earlier version of TSSR server software:

It is recommended that you uninstall any previous version of TSSR server software from your PC server before you install a new copy. You can choose to uninstall previous versions of the software when you run the TSSR 3.6 Setup and Installation wizard. Alternately, from the Windows Start Menu, choose “Dir:\Program Files\Star Network\Uninstall” to run the Uninstall program. Completely remove all program files and shared files before you run a new Setup.

2. Please check if your Windows Server version has been installed with typical or

advanced installation features:

- go to Control Panel – Administrative Tools, and check if the program Internet Information Service has been installed

- if not, go to Control Panel – Add or Remove Programs and open the Add/Remove Windows Components list.

- Check the box Internet Information Services (IIS) and ASP.NET and insert the original Windows 2000/ 2003 Server Installation CD to install the program

- Follow the instructions from the Installation Wizard

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9. Installing the Tracking System Software

The installation of the TSSR 3.6 Server software on your PC server creates program group items for running and operating GPS tracking and database management and Web site publishing.

During Setup and Installation you can choose if you want to install the software in a different location or program group. To install Tracking System Server, follow these steps:

1. Download or copy the complete “TSSR 3.6 Setup” folder to a hard drive on your PC

Server.

2. Install the Tracking System Server to your PC:

- Close all applications on your PC server - Locate the TSSRSetup.exe file in the “TSSR 3.6 Setup” folder. Double-click the

TSSRSetup icon to start the installation. - Select the language in which you want to install the TSSR.

- Follow the instructions on your screen.

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3. The Install Shield Wizard will guide you through the complete Setup process:

Click Accept and Next to continue when you see the dialogue boxes for License Agreement and Information text.

In the Customer Information box, enter your User Name and Company Name into the empty fields

4. Choose Complete installation if you wish to install all program features. Choose

Custom if you wish to select on which location and which program features shall be installed. Click Next to continue.

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5. During the installation process, Setup will add program icons to the Windows Start

Menu and Desktop.

6. If the installation was successful, the Install Shield Wizard Complete box will appear.

Click Finish to complete the installation of Tracking System Server. 7. If you install Tracking System Server for the first time on your PC or server you will

need to restart your Windows operating system to complete the installation.

8. When you first start the Tracking System Program, you will be asked to enter your user name and password you received when you purchased a license. Make sure you are connected to Internet when you register your copy.

Program Icon

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9. To make sure that your Tracking System Server software and included device

firmware upgrades are up-to-date, please run the Online Upgrade from the Help Menu after you start Tracking System Server for the first time. Make sure to run Online Upgrades frequently to receive newest software and firmware updates from our customer service.

10. TrackWeb and TrackMobile Installation:

Please make sure that IIS has been properly installed as described in chapter 6, “System Preparations” before you continue !

To install your Tracking Websites for Internet Explorer and mobile browsers, open the TSSR 3.6 setup folder and locate these two installation files:

TrackWebV2Inst.msi TrackMobileInst.msi Double click to start the setup wizard and click Next to continue.

Follow the instructions that appear. When asked for Virtual Directory, select a name you want to give the Website. Please make sure that both website directories have different names. The name you have chosen will appear in your URL address (e.g. : http://www.superguard.com.tw/trackweb/login.aspx (for IE enabled Tracking Website) http://www.superguard.com.tw/trackmobile/login.aspx (for mobile browser Website)

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Here you can also define the port used for publishing both Websites.

Proceed with the installation for both Websites until you see the Installation Complete window. Click close to finish the setup.

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10. Configuring Modem Connections

Preparing GSM Connection To use SMS commands and Tracking features of your Tracking System Server software you will need to connect your PC server to a GSM modem or terminal. The Tracking System Server software can automatically detect and use GSM modems from various manufacturers:

- Siemens TC 35 T (and up) - Telit GM 862

The Tracking System Server software allows you to add and utilize up to 8 GSM terminals for SMS data exchange. In addition, you can also use the SMS gateway program to connect to GSM terminals located on different ports or locations. For installation and operation of GSM modems or terminals please refer to instructions and manuals provided by the manufacturers. When you apply SIM cards to your GSM device please make sure that the SIM card can operate without entering PIN and has unlimited SMS Data feature enabled (ask the GSM service provider to do this) before you can use it in connection with the Tracking System Server software. Ask the GSM service provider for the SMSC number (SMS service center number). Empty the SMS storage in the GSM SIM card using operational GSM phone (please refer your GSM phone manual to do this). If you wish to integrate SMS over IP services, please contact our customer support or service hotline to receive instructions and customized program items necessary for integration. Preparing 56K Modem/ DTMF Connection For some GPS Tracking models that are using Data Call or DTMF for data exchange, the Tracking System Server software provides interfaces to 56K modem and DTMF decoder. When connecting to 56K modems, make sure that your existing phone line accepts Data calls to and from cellular networks and has caller ID function. To connect and dial to 56K modems or DTMF decoders, you will need to manually choose ports and setup the devices from the Modem Settings manager.

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Modem Configuration Before you can make use of the GSM features of your Tracking System Server application, make sure that all software has been installed properly and the GSM terminal with SIM card is powered on and connected to the serial port of your PC server. Start the application by double-clicking the program icon from your Windows Desktop or choose “Tracking System Server” from the Start Menu – Program Files. The system will automatically detect and initialize

- The number of ports and their configuration - Connected GSM devices - Availability of SIM card - Availability of GSM network

If no GSM device has been detected, all ports will be closed. You will be able to use all GIS related features of your Tracking System Server software, but not be able to send commands and connect to tracking devices. To connect and initialize a GSM terminal later, you can use the Modem Manager from the application menu or toolbar.

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To setup your SIM card information and GSM number, click the Modem Settings button from the toolbar or open the Modem Settings Manager from the Menu.

The Modem Settings Manager allows you to connect to ports and initialize or disconnect external modems connected to your PC server.

- To add a GSM modem manually, select the relevant COM-Port and check Open to open the port and establish a connection to the device

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Check GSM Modem from the Hardware list In the SIM field, enter GSM phone number of SIM card used in the modem In the SC field, enter the SMS Service Center number of the SIM card used in the modem Enter PIN code into the PIN field if necessary to unlock SIM features Adjust the baud rate according to modem specifications, if necessary. Click the Initialize button to start and register the modem. The program will try to establish connection to the port and initialize the modem for 10 times. If connection cannot be established, the port will close automatically. If successful, the Modem Monitoring Window will start displaying AT commands and confirm if there is a connection established.

- Check Close to discontinue a connection between PC and GSM modem The Modem Monitoring Window will stop displaying AT commands.

- To add a 56K modem to receive data via Data Call (from GPS/ Data Call tracking devices), select the port used for the 56K modem and check 56Kps Modem to configure the connection. Enter the Data call number of your connection and click the Initialize Modem button to dial in to the network. The Modem Monitoring Window will show if the dial-in process was successful.

- To add a DTMF decoder to receive data via DTMF tone (from GPS/ DTMF tracking

devices), select the port used for the DTMF decoder and check DTMF to configure the connection. Enter the DTMF number of your connection and click the Initialize Modem button to register.

- Check Direct Connect if you want to connect to a GPS tracking device directly through

RS232 connection. Click the Initialize button to configure the relevant COM port. Use commands of the Control Panel to initialize or upload data from the GPS device directly.

Finish the configuration for each COM port by clicking the Initialize icon. In the Communicator Window you can view the system’s activity and whether your initialization was successful.

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To configure settings for SMS messaging, click the SMS Settings button from the toolbar or open the SMS Settings Manager from the Menu.

If you use external GSM modem hardware connected to the Control Base Server server, select Modem and adjust settings accordingly. Choose PDU Mode, if your modem is able to send SMS messages by PDU (Protocol Description Unit) mode (default for Siemens and Telit modems). Choose Text Mode, if your modem sends messages in text mode. Send Cost/ Receive Cost: allows you to define charges for each SMS send and received from the SMS terminal at the Control Base Server. All SMS costs will be deducted from the credit amount entered in the User Archive, and only be billed to the user account when SMS commands or alarms were sent from the Tracking Websites or sent from the Control Base Server terminal on behalf of that user account. Click Accept to bring the changes into effect. If you want to use SMS over IP services, please contact our customer service or hotline for support and receive customized integration of these services. If you wish to use an existing Redcoal 2-way SMS account for your service, check Use Redcoal SMS Gateway. Enter Serial number, and the email account you used to apply for the service in Reply Email. In the Number field, enter the phone number Redcoal assigned for your SMS over Internet service. SMS key refers to the password given to you by Redcoal. If you wish to employ the TSSR SMS gateway program, check SMS Gateway. Please refer to next chapter to learn how to setup and use the SMS Gateway program. Check Use MSN Channel if you want to configure your SMS gateway per MSN connection. Enter MSN Account and MSN Password you assigned to connect to the gateway. If you want to use GSM modems connected to a different location than the local server via Internet connection, check Use TCP/ Channel. Define a Listening Port through which you want the SMS gateway connect to your server over TCP/IP. Click Accept to bring the changes into effect.

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If you are using SMS gateways, you will have to assign different ports for every SIM number you use with your service in the SMS Gateway Manager.

For every gateway number, enter the SIM number and the IP address and Port (separated through : ) you have configured as Listening Port at the SMS Gateway server. Select if you wish to communicate through TCP/IP or MSN channels. Choose a country code (or country + provider specific code) for which you want to use this SMS number. Every time a new user account is opened with GSM numbers having the same starting code, they will be automatically directed to the relevant SMS gateway server and use its Control Center number for sending and receiving SMS. You can define Send Costs and Receive Costs separately for every SIM number. To add the new number as Control Center number to your service, click Ade. To remove a SIM number entry, select it from the list and click Remove to delete it.

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11. Installing and Configuring SMS Gateway Server

Installing the SMS Gateway Program If you wish to outsource SMS sending and receiving to another server or agent, or if you wish to use different Control Center numbers for different operators or countries, the SMS Gateway program allows you to setup GSM modems on different servers. You can distinguish between cell phone providers for customer convenience, or define different SMS costs for different GSM operators and areas. You will have the option to use TCP/IP or MSN connection for communication between main server (TSSR) and SMS Gateway server. The following pages will introduce you to the SMS Gateway features and help you with the configurations between main server and SMS Gateway server. Run the SMSGateway.exe to install the program to your PC. The Install Shield Wizard will guide you through the complete Setup process. After installation, a program item SMSGateway will be created in the Tracking System program folder. To use the SMS Gateway you will need to connect your PC server to a GSM modem or terminal. The SMS Gateway software can automatically detect and use GSM modems from various manufacturers:


For installation and operation of GSM modems or terminals please refer to instructions and manuals provided by the manufacturers. When you apply SIM cards to your GSM device please make sure that the SIM card can operate without entering PIN and has unlimited SMS Data feature enabled (ask the GSM service provider to do this) before you can use it in connection with the SMS Gateway. Ask the GSM service provider for the SMSC number (SMS service center number). Empty the SMS storage in the GSM SIM card using operational GSM phone (please refer your GSM phone manual to do this). Make sure that the GSM terminal with SIM card is powered on and connected to the serial port of your PC server. Locate SMSGateway in Windows Start menu All Programs Tracking System or in the Dir:\Program Files\Star Network folder. Double click to open the program.

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Configuring the SMS Gateway After starting the application, the SMS Gateway will automatically detect and initialize

- Connected GSM devices - Availability of SIM card - Availability of GSM network

If no GSM device has been detected, all ports will remain closed. To connect and initialize a GSM terminal later, you can use the GSM Modem Settings from the application menu or toolbar.

- Open the SMS Default Settings from the toolbar or application menu . For all outbound communication (to GPS devices):

• Select Use GSM Modem Send SMS if you are using a GSM modem to send SMS.

• Select Use SNS Send SMS if you are using an SMS over IP service. • Check Auto record SMS In/Out if you wish to keep a communication record

for all inbound and outbound SMS . • Click Accept to bring all changes into effect.

For all inbound communication (between main server and SMS Gateway server)

• Check IP/Port if you are connecting to a main server via Internet. • Check MSN if you are using MSN messenger to receive SMS from the main

server. • Click Accept to bring all changes into effect.

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- If you are using GSM modem to send and receive SMS with your SMS Gateway

program, open the GSM Modem Settings from the toolbar or application menu

• If the port has not been automatically opened after starting the SMS Gateway, please select the COM Port where the modem is located and choose the proper Baud Rate.

• Enter the SMS Service Center number of the SIM operator into the Service Center field. Make sure to add + and country code.

• Check if the modem is able to send in PDU mode (Siemens TC35 and higher) or Text mode.

• Click Open Port and the Initialize button to start and register the modem. The program will try to establish connection to the port and initialize the modem for 10 times. If connection cannot be established, the port will close automatically. If successful, the Modem Monitoring Window will start displaying AT commands and confirm if there is a connection established.

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- To synchronize the SMS gateway server with the main server, open the IP/Port Settings from the toolbar or application menu.

• Enter the Listening Port for the Internet connection on your SMS Gateway server and click Start to open the port.

• Enter the IP address and Listening Port of the main server into the ASN IP and ASN Port fields (you have defined the Listening Port for SMS Gateways in the SMS Manager at your TSSR main server). If you are providing for 2 different main servers or if a backup server is used, you can add an ASN2 IP and port.

• To test if a connection between SMS Gateway and main server can be established successfully, click Test.

• Click Accept to bring all changes into effect.

- If you are using SMS over IP services with your SMS Gateway server, open the SNS Settings from the toolbar or application menu.

• Enter the IP address and port of the SMS Internet Provider into the SNS IP and SNS Port fields.

• Enter ID and Password into the SNS ID and SNS PW fields . • Click Accept to bring all changes into effect.

Note: Your SMS over IP provider may have different particulars and methods to access the service you have subscribed to. Please contact our customer service or hotline for support and receive customized integration of these services

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- If you are using MSN channel for communication between main server and SMS gateway server, open MSN Channel Settings from the toolbar or application menu.

• Enter the MSN account and password you have applied for the SMS Gateway server. Click Accept & Login to connect to the account.

• Enter the MSN account you have applied for at the main server into the ASN MSN Account field . Click Accept to establish communication between both accounts. Note: Both accounts must have successfully been accepted and added as contact to MSN messenger prior to this use as SMS gateway.

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- To setup automatic save transfer and cache time, open Other Settings from the toolbar or application menu. Enter cache time and click Accept to bring changes into effect..

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Using the SMS Gateway After all SMS Gateway configurations have been made properly and synchronized with the main server, you will be able to send and receive SMS accordingly.

The Transfer Record table in the SMS Gateway program lets you view all communication details between main server [ASN] and SMS Gateway server [SMS Gateway], including date and time of transfer. If connection has been established successfully, you will be able to see the SMS gateway polling the ASN every 30 seconds, followed by a “handshake” response from the main server, both indicated through PPP in the package column. All inbound requests from the ASN will appear as coded strings. The SMS Record Table in the SMS Gateway program lets you view all SMS traffic between SMS Gateway and devices, including date and time of communication. The SMS Body includes the complete message text, such as outbound commands, inbound (encoded) reports and text messages sent to contact numbers of users.

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If you wish to view previous record tables, locate smsrecord and transferrecord folders at the location where you have installed the SMS Gateway program (in Dir:\Program Files\Star Network\SMSGateway) .

There you will find all database records as MDB files sorted by date. Use Microsoft Access to open the records.

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Adding SMS Gateways If you wish to run more than one SMS gateway on your server, please follow the instructions below. Locate the SMSGateway program folder at the location where it is installed (in Dir:\Program Files\Star Network). Copy the complete folder to the parent directory.

Open the copied folder and rename the SMSGateway.exe file. You may also create a Shortcut icon and copy to your Desktop, in order to allow easier access.

Double click the newly created exe file to finish configurations and synchronizations of the new SMS Gateway with the main server.

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12. Configuring Internet and Data Connections

Configuring GPRS Socket To be able to exchange data packages between Control Base Server and GPS/ GPRS Tracking devices, one Internet port has to be configured to allow communication over TCP/IP. Before you can use this port, please make sure that it is not fire-walled and uses a static IP connection or dynamic domain name.

From the application toolbar, click GPRS Settings or open the GPRS Settings Manager from the Menu.

The GPRS Settings Manager will appear.

By default, the Computer IP Address List will list all IP connections available at your PC Server. Select or enter the Listening Port number you want to assign to communicate with GPS/ GPRS Tracking devices. Click Stop to disconnect from the GPRS Socket. Click Start to open the GPRS Socket port. Before you are able receive and send data packages from GPS/ GPRS Tracking devices, all devices have to be configured with the IP address (or domain, if applicable) and port number used for data exchange with the Control Base Server. Enter the Default IP 1 address and Default Port 1 used for communication with the devices. For direct connections, it is usually the same IP address and Listening Port number as above. You may also enter a related domain or dynamic domain and ports here. If available, you may enter a backup IP address and port number to let GPS/ GPRS Tracking devices connect in case the Default Port 1 gets too busy or blocked by too many incoming requests. Enter the backup server information as Default IP 2 and Default Port 2. If no backup IP and port are available, enter the same IP address and Port number as in Default IP1. Click Accept to save Default IP configurations. To open the GPRS socket automatically when the Tracking System Server software is started, check Start GPRS service automatically.

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Adding Maps to the Local Map Database If you don’t plan to use ArcSDE/ ArcIMS map database or Internet based map services to maintain your Website map, you are still able to use digital maps from a local map database. Please note that mapping performance of the local map engine will depend on map size and hardware capacities of your PC server. To run Route Planner calculations on the local map engine incorporated in the Tracking System Server, all map topology data has to be loaded into the RAM memory from your PC Server. To add maps to the local map database, remember the location of the map folder to be added on your hard drive and do the following steps:

From the application toolbar, click Add Map or select Add New Map from the Map Tools Menu.

Locate the XML file from the map folder with the new map.

Double-click the XML file to load the new map into your map database. After some seconds the new map will be displayed in the Map Window and ready to use for operators and online through Tracking Websites.

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Software Options To make viewing of street names on your operator map and Tracking Websites more comfortable, you might adjust Font names and size used for display.

From the application toolbar, click Other Settings or select Other Settings from the Manager Menu.

In the Option Manager, select Font Name and Default Font Size to display street names. You can use Zoom In or Zoom Out in the map window to see the effect of the changes. To adjust the Time Zone for Quick Locator function (only former AVL models), choose GMT + … hrs in the Default Time Zone field. To change the default language for the software GUI (Graphic User Interface), select a language from the Language menu. In the Client Password and Client Account fields, you are able to reinstate software license account and password (if required). Check Show device when data arrival, if you wish to automatically show the position of Tracking Object displayed in the map window, every time new GPS data from a device are received at the Control Base Server (not recommended for services with high communication traffic). Check Show device when alarm arrival, if you wish to automatically show the position of Tracking Object displayed in the map window, every time an alarm from a device is received at the Control Base Server Server. Click Accept to bring the changes into effect.

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Find Street Settings: To be able to include position details and make the Search Place function and Route Calculator available at your system, you will need to choose the location of the map database which will be accessed to find street names and intersections. Check Use Operator Map if you are using the local map database with Map Object based map search engine. Please note, after every time you start the TSSR, you will have to do one first route calculation at the Control Base Server to load topology data into the memory of the PC Server. Every time you restart the Tracking System Server, you will have to repeat this step. If you are using ArcSDE/ ArcIMS server to manage your map database and search street features, select Use ArcIMS Service. Enter ArcIMS Server location, Port number and Service name into the fields and click Accept to establish connection to the server (Please also refer to chapter “Configuring GIS Server Connections” for more information).

If you are using the web map database from Microsoft MapPoint for search street features, check Use MapPoint Service. Select the map to be used for finding street name information and click Accept. (Please also refer to chapter “Configuring GIS Server Connections” for more information). If you are employing a wide range of country maps for search street which are managed by our Search Street Server software modules, check Use Search Street Service . Click Refresh to include any new country map added to Search Street Server. If you are using Google Map API, which does not provide street search options for position details, you may want to make use of the free Reverse Geocoder for street names and details (currently only available for United States road network). Click Accept to switch the search street option to the service you want to employ.

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Configuring GIS Server Connections A Map Service connection is necessary to display and operate digital maps on the Tracking Websites. To enable access to GIS features available at the Control Base map server, ArcIMS or Online Map services, you will need to configure one dedicated IP address and port. Before you can use this port, please make sure that it is not fire-walled and uses a fixed IP connection.

From the application toolbar, click GIS Settings or open the GIS Settings Manager from the Menu.

The GIS Settings Manager will appear.

GIS Engine Settings: Select the mapping engine or map service you want to use for your GIS: Check ESRI MapObject if you wish to use the integrated Map Object engine for mapping features. To define a Web Default Map to be loaded when users login to the Tracking Websites the first time, choose from the list of maps (if applicable). If users change to another map during their online sessions, their new map choice will be memorized until the next time the user logs in. Check ESRI ArcIMS if you wish to use a map database managed trough ArcSDE and ArcIMS services. The IMS Map Settings window lets you view a list with locations of all connected map servers that use ArcSDE/ ArcIMS services. Click Refresh to receive updated map database location information from the connected ArcIMS server. Check Microsoft MapPoint if you have subscribed to MS MapPoint Internet Map Service. Enter your Account name and Password to activate the service in connection with TSSR. To define a Web Default Map to be loaded when users login to the Tracking Websites, choose from the list of maps provided by Microsoft.

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Select or enter the Listening Port number you want to assign to connect to your Internet mapping (GIS) services. Click Start if the GIS port has not been automatically opened when the Tracking System Server software was started. To maintain your broadband capacity and disconnect visitors that have logged-in to Tracking Websites for long periods of inactivity or requests from your server, you can setup a Life Time between requests. Users will have to re-login to the Web services if the period of inactivity has exceeded the amount of time. To open the Internet Map Server automatically when the Tracking System Server software is started, check Open GIS Service automatically.

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Configuring Simple Web Server Connection (selected models only !) The Simple Web Server connection allows you to connect to an Internet Explorer Tracking Website over LAN or workgroup computers. In addition, it allows running simple web services from operating systems that are not able to install Internet Information Services (IIS) or for small and medium size businesses that want to run the Tracking System Server software as stand-alone version for single company purposes only.

From the application toolbar, click Web Server Settings or open the Simple Web Server Settings Manager from the Menu.

The Web Server Manager will appear.

By default, the IP Address list will list the IP connection available at your PC Server. Select or enter the Listening Port number you want to assign to connect to the Simple Web Service. Click Start if the port has not been automatically opened when the Tracking System Server software was started. Click Stop if you want to disconnect from the port. Since Website logins are limited to 1-20 logins at a time, maintain your login capacity by disconnecting visitors that have logged-in to the Tracking Website for long periods of inactivity or requests from your server, you can setup a Release Time between requests. Visitors will have to re-login to the Website if the period of inactivity has exceeded the amount of time. To use the IE Tracking Website from the Simple Web Server, you only need to connect to http://hostIP:hosPort from any workgroup computer with Internet access (or external computers if fixed IP address is available). All requests can be viewed in the Visitor Monitor Window in the Web Server manager. Click Clear to remove all request entries from the Visitor Monitor Window.

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Configuring User Database Connection For your Tracking System Server you have the choice between using the included MS Access database program or connection to an external MS SQL Server to store and manage your user database.

From the application toolbar, click Database Settings or open the Database Settings Manager from the Menu.

The Database Manager will appear.

To configure the system to use the included Access database, select Use Access. All user database files of your Tracking System Server program are password protected. The default password is “win2000”. It is recommended to change database passwords frequently. Please use MS Access to open database files as Open Exclusive, then unset and change passwords accordingly. Click Test to check if the connection to the database is successful. If you want to use SQL Server as database program, please contact our customer service or hotline to receive customized database files and instructions for use with your server architecture. After setting up SQL client and customized database files, select Use SQL Server in the Database Manager. Enter the Server address, User name, database Password and Database name into the fields and click Test to check if the connection to the SQL database is successful. Click Accept to switch from Access database to SQL database use.

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13. Adding User Accounts to the User Database

Before you are able to run the Tracking System Server, you will need to setup at least one user account in your user database. For every GPS Tracking device you want to add to your system, you need to create one new user account. The Tracking System Server maintains a Dynamic Database feature that allows users to create user accounts and manage their own personal information and device settings autonomously over the incorporated Internet Websites. Operators are not required to enter or modify any personal user information.

From the application toolbar, click Accounts Settings or open the Accounts Manager from the Menu to open your user database.

The Accounts Manager will appear.

How to Create User Entries

To add a new user and device to your database, click the Add User button. This will open a new Device ID and user account. Fill in all account details in the correct columns or double click the bar left beside the Device ID to open the user account in a new window for convenient editing.

Enter the following data and information into the User Information Editor: Data requirements in Red color are required to complete a new account information.

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- In the Device ID* field, assign a 8-digit number to the GPS Tracking device you want to add to your database. By default, adding a new User Entry will automatically assign a free Device ID. You may, however, type another Device ID if you wish. Please note that for every Device ID you can only assign one single device.

- In the Account* field, enter the account or user name required for login to the

Tracking Web Sites (required !).

- In the Password * field, enter the login password required for users to sign in to the Tracking Web Sites (required !).

- In the Device SIM NO. * field, enter the GSM phone number of the SIM card used in

the GPS Tracking Device (required !) - In the User Name field, type the name of the owner or holder of the device. This name

will appear in all SMS location and alert messages sent to the Contact persons. If you are using S-19B or Webtrac-4 devices, enter your 4-digit user name here (required for S-19B and Webtrac-4).

- From the Unit Type menu, select the device model you are using. This is required to be

able to send with the correct command protocol.

- By default the Control Center NO field will show the GSM number of the GSM modem connected to the Control Base Server or will be assigned to an SMS Gateway according to country/ area code. If the GPS Tracking device shall make use of another available Control Center number, you can enter accordingly.

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- In the SMS Service CenterNO field, you can enter the SMS Service Center number of the GSM Service Provider for the SIM card used in the GPS Tracking device (required in certain cases).

- Max Speed lets you define and setup a maximum speed limit (in km/h) for the GPS

Tracking device. If the device exceeds the speed limit, alarm messages will be sent to all contact numbers (optional).

- In the Datacall NO field, enter the GSM data call number of the SIM card used in the

GPS Tracking Device (required only for GPS/ Data Call Tracking Units !)

- Select a language for SMS text messages sent from the device or Control Base Server from the Language menu.

- In the Email field, enter the user e-mail for login password retrieval (optional).

- In the Address field, enter the address of the user (optional).

- The Group field can be used to add the current user or device to an existing group

account. Please also refer to chapter “How to Create Group Accounts”.

- The Spare Account: field allows operators to enter the credit amount available for each user to send SMS commands and messages over the Tracking Web Sites and SMS alarm messages sent from the Control Base Server terminal.

- In SMS Out Cost operators can define a cost for each SMS sent to the device or to

contact persons on behalf of the user account.

- In SMS In Cost operators can define a cost for each SMS (or location/ alarm etc.) received from the device.

- In the APN field, enter the Access Point Nod address required to use GPRS services

with the SIM card used in the GPS Tracking device (required for GPS/ GPRS Tracking units)

- In the GPRS Dial NO. field, enter the GPRS dial number to dial up to GPRS services

with the SIM card used in the GPS Tracking device (required in some cases) - In the GPRS User ID field, enter the GPRS user name or ID for GPRS, if required to

enable GPRS services with the SIM card used in the GPS Tracking device (required in some cases)

- In the GPRS Password field, enter the dial-in password for GPRS, if required to


- In the Contact1 NO field, enter the phone number of the main contact person

authorized to interrogate the device for locations, send commands, receive SOS emergency calls first and SMS alarm messages first-hand from the device (required to allow user control).

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- In the Contact2 NO field, enter the phone number of the second contact person authorized to interrogate the device for locations, send commands and receive SMS alarm messages from the device (optional).

- In the Contact3 NO field, enter the phone number of the third contact person

authorized to interrogate the device for locations, send commands and receive SMS alarm messages from the device (optional).

- From the Permission Level menu, select website access levels for this user.

o Select Basic level, if you want this user to only be able to access positions

through Google Earth program o Select Advanced level, if you want this user to be able to access Trackweb and

Trackmobile features and manage group accounts o Select Full level, if you allow this user full access to all websites and be able to

send commands to the unit.

- Vehicle Type lets you define a vehicle model from the connected Vehicle Database (for use with ADC vehicle data collector)

- In the License Plate field, type license or reference numbers (optional)

- In the Engine Number field, enter the engine number of the vehicle in which the GPS

Vehicle Tracking unit is used (optional)

- In the Chassis Number field, enter the chassis number of the vehicle in which the GPS Vehicle Tracking unit is used (optional).

- To select a color matching the vehicle color, double-click the Vehicle Color field and

choose from the color palette (optional).

- If you are using S-19b or Webtrac-4 devices, enter the factory device password into the Device Password field (required for S19-B and Webtrac-4).

- If you are using S-19b or Webtrac-4 devices, enter the factory device IMEI into the

Device IMEI field (required for S19-B and Webtrac-4).

- Click Submit to save the all user entry details or changes you made to the user database or click Cancel to leave the User Info Editor without changes.

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Other Accounts Manager Features Click Accounts Manager from the toolbar or go to the Accounts Settings in the Menu to open your user database.

To add a new device/ user to your database, click the Add New User button. This will open a new user entry. To open an existing user account, double-click the user entry from the table.

To remove a user account from your database, search for the user from the table and click at the row once. Click the Delete Selected User button to remove the account. To edit an existing user account, search for the user and double-click in the table to open the User Archive entry.

To refresh the current database with new user data arrivals, click the Refresh button. Click Save to make sure all modifications have been saved to the database before exiting the Accounts manager

To export the complete database to a HTML, XML or MS Excel file, click Export. To print the database on a printer, click Print.

If you wish to reorder the database according to alphabetical or numerical order, click at the column headers of the specific database component. Repeat clicking to switch between ascending and descending order or right-click the column header for more options. To search the user database, click at the arrow to the right of the relevant column header. In the drop-down menu, select [Custom] to open the Custom AutoFilter. Enter search key in the field to the right. You may also choose between different search categories from the Account menu to narrow your search results. Click Ok to display search results or Cancel to return to Account manager. At the column header, click at the arrow and select [All ] to view the complete user database.

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If you wish to send a command to the device account you have just edited, right-click on the bar left of the Device ID. Select Send Command to this Unit from the drop down menu. The Control Panel will automatically switch to the device ID you have selected, for convenient sending of commands. How to Create Group Accounts Users that have been logged in to the Tracking Website are able to add up to 100 new devices to their accounts. Once more than one device is added to a user account, the Dynamic Database feature will automatically change the single user account into a group account. In addition, operators at the Control Base Server are able to create and modify group accounts, as well as adding credit limits and devices.

From the application toolbar, click Group Manager or open Group Settings from the Menu to open your group database.

To add a new group to your database, click the Add Group button. This will open a new group account. Fill in the Web login name into the Group Account field, enter a Group Credit and a login password into the Group Password column. To delete a group account, select by clicking at the row and click the Delete Group button.

To refresh the current database with new data arrivals, click the Refresh button. Make sure to click Save to confirm that all modifications have been saved to the database before exiting the Group manager !

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If you wish to reorder the database according to alphabetical or numerical order, click at the column headers of the specific database component. Repeat clicking to switch between ascending and descending order or right-click the column header for more options. To search the user database, click at the arrow to the right of the relevant column header. In the drop-down menu, select [Custom] to open the Custom AutoFilter. Enter search key in the field to the right. You may also choose between different search categories from the Account menu to narrow your search results. Click Ok to display search results or Cancel to return to Account manager. At the column header, click at the arrow and select [All ] to view the complete user database. To add users/devices to a group account, open the Accounts manager and find the column named Group. Click at the group field in the respective user account and select the group from the drop down list. Use the same procedure to add more devices to a group account.

The next time a user logs in to the group account, she will be able to view all device locations in the same map window on the Tracking Website. Once a new devices have been added to a group account, they can be displayed by clicking the + box in the Group Account field of the Group manager.

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14. Initializing GPS Devices

Initializing Devices From the Control Base Server To initialize a GPS Device from either the Tracking System Server or the incorporated Websites, you will be required to have finished all necessary setup and configurations as described in the last chapters. From the Control Panel in your Tracking System software, select the Device ID of the GPS device you want to initialize.

- The GSM phone number of the Device will appear in the Phone: field under the device ID.

- Click the Initialize button

next to the device ID field to send and initialize user information and configurations you have entered in the User Archive to the GPS device.

- The GPS device will then be able to recognize and accept SMS commands you send

from the Control Base Server or Websites. - Every time you make changes on SIM card details, GPRS dial-in information and

Contact numbers or change communication ports for GPS devices at the Control Base Server, you will need to reinitialize the device with the new configurations.

o After setting up the Web Services, users can modify or update information to the Dynamic User Database and their GPS Devices, independent from Control Base Server operators.

After initializing all GPS devices, operators and users are able to locate and track them on the digital map, receive current and past GPS information, remote control various car security functions (AVL), receive alarm messages and vehicle locations in case of emergency, accidents (AVL), car theft or tow-away (AVL) for every device from your database.

NOTE: To initialize a GPS Device, the device must have been properly installed and set up prior to initialization through Control Base Server. For initialization, GSM network with adequate signal strength for both GPS devices and GSM terminal of the Control Base Server is required.

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Installing and Configuring the Simple Initialize Program The Simple Initialize program is a software program that allows you to register and initialize or pre-initialize a large number of devices fast and smoothly. You can run this program from any agent PC, and send initialization commands either through Internet connection from your Control Base Server or by use of GSM modem directly from the agent computer. Run the SimpleInitialize.exe to install the program to your agent PC. The Install Shield Wizard will guide you through the complete Setup process. After installation, a program item Simple Initialize will be created in the Tracking System program folder and icon on your Desktop. Double click the icon to start the application.

You will have the following configuration options to register devices and send initialization commands:

• All details you entered will be sent to the Control Base server. The Control Base server will create a new user account and password, and sends initialization command to the device. You will receive account information instantly at your History Initialize record. In addition, account details can be sent to the user’s email from the Control Base. (Internet connection required)

• Use an own GSM modem to send initialization command to the device. All details you have entered will be sent to the Control Base server per Internet. You will receive account information instantly at your History Initialize record. In addition, account details can be sent from your GSM modem to the user’s contact phone number per SMS and per email from either your own email address or from the Control Base. (Internet connection required)

• If you only wish to pre-initialize devices without creating user accounts at the Control Base server, you can define Control Center No. Device ID and send other device configurations to the device through own GSM modem.

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If you use the Control Base server for sending initialization commands:

Open the IP/Port Settings manager from the application menu or toolbar.

Enter the Control Base IP address into the Initialize Service IP field and Initialize Service Port of the Control Base server (Service Port must be identical with GIS port). Click Submit to implement the service. You will be required to restart the program in order to bring the changes into effect.

If you use an own GSM modem for sending initialization commands: The Simple Initialize program can use GSM modems from various manufacturers:


For installation and operation of GSM modems or terminals please refer to instructions and manuals provided by the manufacturers. When you apply SIM cards to your GSM device please make sure that the SIM card can operate without entering PIN and has unlimited SMS Data feature enabled (ask the GSM service provider to do this) before you can use it in connection with the SMS Gateway. Ask the GSM service provider for the SMSC number (SMS service center number). Empty the SMS storage in the GSM SIM card using operational GSM phone (please refer your GSM phone manual to do this). Make sure that the GSM terminal with SIM card is powered on and connected to the serial port of your PC server.

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Open the GSM Modem Settings manager from the application menu or toolbar.

• Select the COM Port where the modem is located and choose the proper Baud Rate.

• Enter the PIN Code (if necessary) and SMS Service Center number of the SIM operator into the Service Center field. Make sure to add + and country code.

• Check if the modem is able to send in PDU mode (Siemens TC35 and higher) or Text mode.

• Click Open Port and the Initialize button to start and register the modem. The program will try to establish connection to the port and initialize the modem for 10 times. If connection cannot be established, the port will close automatically. If successful, the Modem Monitoring Window will start displaying AT commands and confirm if there is a connection established.

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Initializing Devices with the Simple Initialize Program

Open the IP/Port Settings manager from the application menu or toolbar.

To be able to receive and send data packages from GPS/ GPRS Tracking devices over GPRS, all devices have to be configured with the IP address (or domain, if applicable) and port number used for data exchange with the Control Base Server. Enter the Default IP 1 address and Default Port 1 used for communication with the devices. For direct connections, it is usually the same IP address and Listening Port number as above. You may also enter a related domain or dynamic domain and ports here.

If available, you may enter a backup IP address and port number to let GPS/ GPRS Tracking devices connect in case the Default Port 1 gets too busy or blocked by too many incoming requests. Enter the backup server information as Default IP 2 and Default Port 2. If no backup IP and port are available, enter the same IP address and Port number as in Default IP1. Click Accept to save Default IP configurations.

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If you use the Control Base server for sending initialization commands: Although only a valid SIM Number (and APN for GPRS connectivity) are required to setup a new account and send the initialization command to a device, you will have the option to enter more account details to be sent to the Control Base server, if you wish.

Open the Initialize window from the application menu or toolbar.

- In the SIM Number * field, enter the GSM phone number of the SIM card used in the GPS Tracking Device (required !)

- In the Account* field, you may enter the account or user name required for login to the

Tracking Web Sites. If you do not define an account name, the Control Base server will automatically create a new account and send those details back to your program.

- In the User Name field, you may type the name of the owner or holder of the device.

This name will appear in all SMS location and alert messages sent to the Contact persons (optional).

- From the Unit Type* menu, select the device model you are using. This is required to

be able to send with the correct command protocol (required).

- Speed Limit lets you define and setup a maximum speed limit (in km/h) for the GPS Tracking device. If the device exceeds the speed limit, alarm messages will be sent to all contact numbers (optional).

- Select a language for SMS text messages sent from the device or Control Base Server

from the Language menu.

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- In the Email field, you can enter the user e-mail for sending account login details and

login password retrieval (optional).


o Select Basic level, if you want this user to only be able to access positions through Google Earth program

o Select Advanced level, if you want this user to be able to access Trackweb and Trackmobile features and manage group accounts

o Select Full level, if you allow this user full access to all websites and be able to send commands to the unit.


- In the APN* field, enter the Access Point Nod address required to use GPRS services


- In the GPRS Dial field, enter the GPRS dial number to dial up to GPRS services with

the SIM card used in the GPS Tracking device (required in some cases) - In the GPRS UID field, enter the GPRS user name or ID for GPRS, if required to




- In the Contact #1 field, enter the phone number of the main contact person authorized

to interrogate the device for locations, send commands, receive SOS emergency calls first and SMS alarm messages first-hand from the device (required to allow user control).

- In the Contact #2 field, enter the phone number of the second contact person


- In the Contact #3 field, enter the phone number of the third contact person authorized

to interrogate the device for locations, send commands and receive SMS alarm messages from the device (optional).

Check Connect to server database to send new device information to the Control Base server and create new user account. Check Initialize device from server, if you wish to let the Control Base server send the initialization command to the device.

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Check Send information to Email, if you wish to send the returned user account and login details to the user email (and email address has to be specified in the contact details to do this). Enter your email address and SMTP server used to send those details. Click Submit to send information to the Control Base Server. Shortly, you will receive new account details displayed in the History Initialize Record table. If you use own GSM modem for sending initialization commands: Although only a valid SIM Number (and APN for GPRS connectivity) are required to setup a new account and send the initialization command to a device, you will have the option to enter more account details to be sent to the Control Base server, if you wish. Please note that you will only be able to send an initialization command to a device once. If you want to add any additional user information changed at a later date, you will have to do this either from Control Base server or through login to the user account from the Internet Trackweb.



- In the Account* field, you may enter the account or user name required for login to the

Tracking Web Sites. If you do not define an account name, the Control Base server will automatically create a new account and send those details back to your program.

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- In the User Name field, you may type the name of the owner or holder of the device. This name will appear in all SMS location and alert messages sent to the Contact persons (optional).




- Select a language for SMS text messages sent from the device or Control Base Server

from the Language menu.

- In the Email field, you can enter the user e-mail for sending account login details and login password retrieval (optional).











to interrogate the device for locations, send commands, receive SOS emergency calls first and SMS alarm messages first-hand from the device (required to allow user control). In addition, this number will be used to send account and login details if you check option Send information to contact.





Check Connect to server database to send new device information to the Control Base server and create new user account.

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Check Send information to contact, if you wish to send an additional text message with user account and login details to the user number specified as Contact #1. Check Send information to Email, if you wish to send the returned user account and login details to the user email (and email address has to be specified in the contact details to do this). Enter your email address and SMTP server used to send those details. Click Submit to send initialization command to the device and user information to the Control Base Server. Shortly, you will receive new account details displayed in the History Initialize Record table. If you use own GSM modem for pre-initialization of devices: Although only a valid SIM Number (and APN for GPRS connectivity) are required to setup a new account and send the initialization command to a device, you will have the option to enter more user details to be sent to the device. Please note that if you enter an Control Center number different from the one you send the initialization command, you will only be able to send this command to a device once. If you want to reinitialize at a later date, you will have to do use the number specified as Control Center number.


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to interrogate the device for locations, send commands, receive SOS emergency calls first and SMS alarm messages first-hand from the device (optional).





- From the Permission Level menu, select website access levels for this user (if

applicable). Enter the GSM number assigned at the Control Center into the Control Center NO field. Please note that only this number will be able to send commands to the device after pre-initialization. Enter a Device ID for communication with Control Center. Make sure that every device you initialize has a unique device ID. Before you initialize, check the Control Base software for existing device IDs. Click Submit to send initialization command to the device.

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Using the Simple Initialize Program Whenever you register and initialize a device through the Control Base server, the server will automatically create a new account and login password and update this information to your History Initialize Record. If you have entered an own account name in the user information, the Control Base server will search its own database if such an account name already exists. In such case, you will receive a notice and chance to enter another account name choice. If you enter no account name, the Control Base will either use the device SIM number for account name and password, or randomly create account and password. Users will be able to change their passwords afterwards, through login to User section of the online Trackweb, but not their account name. When you register a device with the Control Base server, but use your own GSM modem to send the initialize commands, your SMS Record will be updated accordingly, including date time, sender/ recipient and complete message text (SMS body). Depending on device model, one initialization can consist of one or two SMS. In addition you will receive new account and password details from the Control Base, displayed in the History Initialize Record. If you are using your own GSM modem to pre-initialize a device without registering to a Control Base server, the SMS Record and Initialize History Record are updated accordingly, but no Account name and Password will be available.

tssr 3.6 part 2: installation& configuration

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