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6F35 TRANSMISSIONHARSH 1-2 SHIFT, 2-3 SHIFT TSB 11-11-23FLARE OR INTERMITTENT DELAYED OR HARSHFIRST ENGAGEMENT WITH NO DTCS

FORD: MERCURY:

2010 Fusion 2010 Milan2009-2010 Escape 2009-2010 Mariner

ISSUE WARRANTY STATUS: Eligible Under Provisions OfSome 2009-2010 Escape, Mariner, 2010 Fusion and New Vehicle LimitedMilan vehicles equipped with a 6F35 transmission, Warranty Coveragemay exhibit a harsh 1-2 shift or 2-3 shift flare that IMPORTANT: Warranty/ESPoccurs on the first couple shifts of the day, an coverage limits/policies areintermittent harsh first engagement (primarily not altered by a TSB.reverse, but occasionally drive) with no diagnostic Warranty/ESP coveragetrouble codes (DTCs). limits are determined by the

identified causal part and

ACTION verified using the OASISFollow the Service Procedure steps to correct the part coverage tool.condition.

OPERATION DESCRIPTION TIME

SERVICE PROCEDURE 111123A 2009-2010 Escape, 0.7 Hr.

Mariner 2010 Fusion,1. Check and set fluid level at 85 C (185 F) to Milan: Reprogram The

the top of the hash marks (normal fluid level). PCM, Includes Time ToFor vehicle that will be flat towed (recreation Check And Adjusttowing) set fluid level to flat tow section of dip Transmission Fluid Levelstick. Fluid temperature must be 85 C to 93 C After Bringing(185 F to 200 F) to check or set the level. Transmission Fluid Up To

Operating Temperature2. Reprogram the powertrain control module(Do Not Use With Any(PCM) to the latest calibration using IntegratedOther Labor Operations)Diagnostic System (IDS) release 75.05A and

DEALER CODINGhigher or 76.01 and higher. This new calibrationCONDITIONis not included in the VCM 2011.11 DVD

BASIC PART NO. CODECalibration files may also be obtained atRECAL 04www.motorcraft.com.

NOTE

PLEASE ADVISE THE CUSTOMER THAT THISVEHICLE IS EQUIPPED WITH AN ADAPTIVE

TRANSMISSION SHIFT STRATEGY WHICHALLOWS THE VEHICLES COMPUTER TO LEARN

THE TRANSMISSIONS UNIQUE PARAMETERSAND IMPROVE SHIFT QUALITY. WHEN THE

ADAPTIVE STRATEGY IS RESET, THECOMPUTER WILL BEGIN A RE-LEARNINGPROCESS. THIS RE-LEARNING PROCESS MAY

RESULT IN FIRMER THAN NORMAL UPSHIFTSAND DOWNSHIFTS FOR SEVERAL DAYS.

NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to dothe job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in propervehicle service. The procedures should not be performed by do-it-yourselfers. Do not assume that a condition described affects your car or truck. Contact aFord or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determineWarranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.The information in this Technical Service Bulletin (TSB) wascurrent at the time of printing. Ford Motor Company reserves the right to supercede this information with updates.The most recent information is availablethrough Ford Motor Companys on-line technical resources.

Copyright 2011 Ford Motor Company Online Publication Date November 17, 2011 PAGE 1