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Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research

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Page 1: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Trust, Facts, DemocracyHow Libraries Fit Into the Biggest Issues of These Times

Lee Rainie

Director, Internet and Technology Research

Page 2: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority
Page 3: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

“The vast majority of respondents signaled they were

dead set against the U.S. populace, condemning in

forceful terms the way others have handled things over

the past year…,” said Pew Research Center polling

analyst Babette Randolph, noting that the rate of

opposition remained consistent across all 50 states

and virtually every demographic regardless of age,

gender, race, religion, or political identification.

Page 4: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority
Page 5: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority
Page 6: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Trust

Page 7: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Public trust in the federal government

remains at historic low % who say they trust the federal government to do what is

right just about always/most of the time

Source: Survey of U.S. adults conducted March 20-25, 2019.

Page 8: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Consistent Liberals & Conservatives Often Live in Different Media Worlds

http://www.journalism.org/2014/10/21/political-polarization-media-habits/

Page 9: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Little Overlap in the Sources Trusted for Political News

http://www.journalism.org/2014/10/21/political-polarization-media-habits/

Page 10: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Many users see social media as an especially negative venue for

political discussions compared with face-to-face

% of social media users who say their political discussions are more or less __ compared with other places people might discuss politics

http://www.pewinternet.org/2016/10/25/the-political-environment-on-social-media/

Page 11: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

41% have personally experience online harassment(66% have witnessed it)

Page 12: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

How important?63 28

Library to community

Page 13: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

People’s trust in various sources of information

3

14

17

18

18

24

39

40

31

54

48

54

43

58

44

38

0 10 20 30 40 50 60 70 80 90

Info on social media

Info from financial institutions

Info from national news organizations

Info from local news organizations

Info from government sources

Info from family and friends

Info from health care providers

Information from local public library

a lot some

Page 14: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Facts

Page 15: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Americans see made-up news as a bigger

problem than other key issues

% of U.S. adults who say __ is a very big problem in the country today

Source: Survey conducted Feb. 19-March 4, 2019.

“Many Americans Say Made-Up News is a Critical Problem That Needs to be Fixed”

Page 16: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Americans see made up news as detrimental to

the country’s democratic system

% of U.S. adults who say made-up news and information has a big impact on …

Source: Survey conducted Feb. 19-March 4, 2019.

“Many Americans Say Made-Up News is a Critical Problem That Needs to be Fixed”

Page 17: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Republicans about three times as likely as

Democrats to blame journalists for creating

made-up news and information% of U.S. adults who say __ create a lot of made-up news and information

Note: Statistically significant differences are in bold.

Source: Survey conducted Feb. 19-March 4, 2019.

“Many Americans Say Made-Up News is a Critical Problem That Needs to be Fixed”

Page 18: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Some news statements are more likely than others to be

correctly identified as factual or opinion% U.S. adults who classified each statement as factual or opinion

Source: Survey conducted Feb. 22-March 4, 2018.

“Distinguishing Between Factual and Opinion Statements in the News”

Page 19: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Few classified all factual and opinion statements correctly,

though a majority got more correct than incorrect

% of U.S. adults who correctly classified __ factual statements as factual

% of U.S. adults who correctly classified __ opinion statements as opinions

Note: Skipping a statement was counted as not correctly identifying it as factual or as opinion.

Source: Survey conducted Feb. 22-March 4, 2018.

“Distinguishing Between Factual and Opinion Statements in the News”

Page 20: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

20

Republicans and Democrats more likely to see opinion

statements as factual when they favor their side

% who classified each factual statement as factual

Note: Independents not shown. Republicans and Democrats significantly differ on all statements.

Source: Survey conducted Feb. 22-March 4, 2018.

“Distinguishing Between Factual and Opinion Statements in the News”

Page 21: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

21

Republicans and Democrats more likely to see opinion

statements as factual when they favor their side

Note: Independents not shown. Republicans and Democrats significantly differ on all statements except for “Democracy is the greatest form of government.”

Source: Survey conducted Feb. 22-March 4, 2018.

“Distinguishing Between Factual and Opinion Statements in the News”

% who classified each opinion statement as factual

RepublicanDemocrat

Page 22: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Younger Americans are better able to distinguish between facts

and opinions % of U.S. adults in each age group who correctly classified ____ factual statements as factual

Page 23: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

26% of Americans have had false information posted about them

% of U.S. adults who have had untrue information about them posted online

http://www.pewinternet.org/2017/07/11/online-harassment-2017/

Page 24: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority
Page 25: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

September 6, 2019 25

Most say the issue of made-up news will get

worse

% of U.S. adults who say the issue of made-up news and information will ___ in the next five years

Source: Survey conducted Feb. 19-March 4, 2019.

“Many Americans Say Made-Up News is a Critical Problem That Needs to be Fixed”

Get

worse

56%Stay

the …

Get better

10%

No answer 1%

Page 26: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

How much have libraries contributed to their communities? % of those ages 16+

19

22

24

29

31

36

37

37

34

39

39

39

37

37

17

21

19

19

14

14

15

17

14

10

8

8

6

7

0 20 40 60 80 100

Helping people when a natural disaster or major problemstrikes the community

Helping people find jobs or pursue job training

Helping people find out about volunteer opportunities andother ways people can make contributions to your…

Helping people learn about local events and resources thatare available in your community

Helping people learn how to use new technologies

Helping people when they seek health information

Helping people decide what information they can trust

A lot Somewhat A little Not at all

Page 27: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

How well, if at all, do your local public libraries serve the learning

and educational needs of your local community – not just

children at schools, but all those of any age who want to learn? % of those ages 18+

37 39 6 4 12

0 20 40 60 80 100

Very well Pretty well Not too well Not well at all Don't know

Page 28: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

How well, if at all, do your local public libraries serve the learning

and educational needs of you and your family? (% of those ages 18+)

34 36 9 12 8

0 20 40 60 80 100

Very well Pretty well Not too well Not well at all Don't know

Page 29: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Democracy

Page 30: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Democrats and Republicans more ideologically divided than in

the pastDistribution of Democrats and Republicans on a 10-item scale of political values

Source: Survey of U.S. adults conducted June 8-18, 2017.

Page 31: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Less overlap in the political values of Republicans and Democrats

than in the pastDistribution of Republicans and Democrats on a 10-item scale of political values

Source: Survey conducted June 8-18, 2017.

Page 32: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Country viewed as falling short on a range of widely supported democratic values

% who say each is very important for the U.S. and describes the country very/somewhat well …

Page 33: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority
Page 34: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Party now far exceeds other social divisions

Average divide across 10 political values, by key demographics

Source: Pew Research Center “The Partisan Divide on Political Values Grows Even Wider” Oct. 5, 2017.

.

Page 35: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Rising ‘antipathy’ toward other political side

Source: Yearly averages

February 2017 37

Page 36: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Negative stereotypes about the ‘other side’

http://www.people-

press.org/2016/06/22/partisanship-and-

political-animosity-in-2016/

Page 37: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

More Americans expect partisan relations to get worse than did

so after three prior midterms

% who say relations between Republicans and Democrats in Washington will ___ in the coming year

Source: Survey of U.S. adults conducted Nov. 7-13, 2018.

Page 38: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Most have little or no confidence in political wisdom of the

American people

% saying they have ___ of trust and confidence in the wisdom of American people in making political decisions

Source: Survey of U.S. adults conducted March 7-14, 2018.

Page 39: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Public is broadly pessimistic about the future of America

Page 40: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

What people say they want/need

Smart allies (diversity really helps)Improved curatorsProof of authenticityTransparencyMore confidence they can

learn and growJust-in-time help in

decision makingMore training on tech use and

information literacyOrganizations that will help

and protect them

Page 41: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Be not afraid

Page 42: Trust, Facts, Democracy...Trust, Facts, Democracy How Libraries Fit Into the Biggest Issues of These Times Lee Rainie Director, Internet and Technology Research “The vast majority

Thank you!

Email: [email protected]

Twitter: @lrainie

@pewinternet

@pewresearch