trove: a government 2.0 showcase august 2010, australian parliament
DESCRIPTION
Presentation covers the aspects of Trove which make it a Government 2.0 showcase example. It is a search engine with several social engagement and crowdsourcing features.TRANSCRIPT
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Rose Holley: Trove Manager
Resource Sharing and Innovation
National Library of Australia
Australian Parliament House
6 August 2010
Trove: A Government 2.0 Showcase
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Trove activity• Highest usage of any service at the National
Library of Australia• Extremely positive feedback• Being cited internationally as an exemplary
service• Over a million users• Thousands of volunteers contributing data• Of interest and relevance to all Australians
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Opportunities for LibrariesTechnology has turned discover on its head:Anyone can Create content…
describe content… recommend content…
Libraries are needed because:• Vast amounts of data• Information expertise• Gatekeepers – can OPEN doors with technology
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The unique role of libraries
• Long term preservation and access
• No commercial motives
• Universal access
• “Free for all”
ALWAYS and FOREVER….5
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NLA Strategic Directions 2009-2011
“We will explore new models for creating and sharing information and for collecting materials, including supporting the creation of knowledge by our users. “
“The changing expectations of users that they will not be passive receivers of information, but rather contributors and participants in information services.”
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Trove in a nutshell
http://www.abc.net.au/news/video/2010/04/29/2885984.htm
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Content sources
Australian Collaborative Services
• ANBD – 1000 libraries• Pandora - websites• ARO - Research• RAAM - Archives• Picture Australia• Australian Newspapers
Open sources• Open Library (Internet
Archive)• Hathi Trust• OAISTER
Targets – websites•Amazon•Wikipedia•Google Books/Videos•Flickr
90 million items
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Methods of data collection
• Libraries• Galleries• Museums• Archives
(Deep web hidden in collection databases…)
• Open Archives Initiative (OAI)
• Application Programmers Interface (API)
• FTP/HTTP• Sitemaps
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IT Development
The ‘art of with’ Charles Leadbeater
Not to peopleNot for people
WITH PEOPLE (USERS)
Public feedback drives the development:CRITICAL, RELEVANT, INTERESTING
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browse
groups/
zones
Single search
Restrict
search
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13Refine/limit search results
groups/zones results
Get item
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Grouping of versions
Get options
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Buy
Add tag
Add comment
merge/split versions and works if incorrect
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person information
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minimise
expand
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Minimised zones
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User profile
Your settings and history
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finding information just got easier.....
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Interaction at article level
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Add a comment
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Fix text – power edit mode
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After enhancements
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Text correction
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One article corrected by many
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View all corrections on this article
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Show activity in results
RSS feeds
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Newspaper ActivityAugust 2010 (2 years since release)
12,000+ volunteers 18 million lines of text corrected
(700,000 newspaper articles) 400,000 tags added 9,000 comments added
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Comments from text correctors• I love it• It’s interesting and fun• It is a worthy cause• It’s addictive• I am helping with something important e.g. recording
history, finding new things• I want to do some voluntary work• I want to help non-profit making organisations like
libraries• I want to learn something• It’s a challenge• I want to give something back to the community• You trust me to do it so I’ll do it
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Hall of Fame
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Doing other web 2.0 stuff
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Context – Tools
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Burke and Wills List
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User generated content
http://trove.nla.gov.au/work/37255844 By Nomad Tales
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User Forum
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Important• Connections• Linkages• Related• Context
• Sharing• Re-purposing• Mashing• Adding
Giving users
• Access to resources
• Tools to do stuff
• Freedom and choices
•Ways to work collaboratively together
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Building virtual communities - Art of With
Flickr: LucLeqay
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391,378 lines improved
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Don’t stop correcting!
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Harness community
1. Enthusiasm
3. Time
2. Knowledge
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Trove: Future developments
1. Updating content – existing contributors
2. Expanding content – new contributors
3. Sharing content – API
4. Improving e-journal access and authentication
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Parliamentary Library Contributor
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http://trove.nla.gov.au/general/marketing
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Trove dependant on…Collaboration across cultural heritage institutions
(digitisation, storage, service delivery, crowdsourcing).
Data sharing
Being ‘open’ e.g. OAI, API’s
Changing institutional strategic thinking from power/control to freedom
New ideas and revisiting old ideas
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Innovation
Learning from Google and utilising Google
Learning crowdsourcing from Wikipedia
Utilising technology effectively (web 2.0)
Experimenting (beta)
Clear vision and strategy (what, why, how)
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Power vs Freedom
“Freedom is actually a bigger game than power.
Power is about what you can control.
Freedom is about what you can unleash.”
Harriet Rubin
Libraries leading a mass movement, not just
serving a clientele….? (Charles Leadbeater)60
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RoseThe site you manage is a nightmare! It’s addictive. Keeps me awake at night. Congratulations!
Mary