trends and future technologies for the intelligent...
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Ainārs BemberisCountry Manager, SAP Latvia
Trends and future technologiesfor the Intelligent Enterprise
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FutureSubtle Changes
PresentTech Terms
PastNothing new
Agenda
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In the beginning there was darkness.
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Invention of electric light: 1879
T h o m a s E d i s o n
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The world before 1900
Transportation Manufacturing
LivingCommunication
Oil & Gas Lighting
People had a ‚normal‘ life. Nobody ‚missed‘ the lightbulb.
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The world after 1900
Transportation Manufacturing
LivingCommunication
Electric Lighting
Yet, the availibilty of electricity changed every aspect of life fundamentally.
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S U P P L Y
T E C H N O L O G Y
Electrified Enterprise - The 3rd industrial revolution
A P P L I C A T I O N S
The lightbulb was the first publicly available application of industrial electricity.
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Electrified everything
Soon, people started adding electricity to all aspects of life:
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Intelligent everything
100 years later the same human nature drives us to add ‚intelligence‘ to everything.
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Intelligent everything
So, no matter what business you are in, expect somebody to add a sensor to your product or process.
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The world after 2000
Transportation Manufacturing
LivingCommunication
LED-Lighting
No matter how futuristic you think today’s world is …
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The world in 2100?
Transportation Manufacturing
LivingCommunication
Organic-Lighting
It is only a snapshot of human evolution towards an even more advanced future.
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S U P P L Y
T E C H N O L O G Y
Intelligent Enterprise - 4th industrial revolution
A P P L I C A T I O N S
New technologies are getting cheaper and accessible, enabling new applications powered by data.
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Bill Gates on
'The Internet‘David Letterman, 1995
Sometimes we struggle
understanding the
benefits of new
technologies …https://www.youtube.com/watch?v=lskpNmUl8yQ
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Time
Progress
‚The Internet‘ is becoming
the next big thing
1995
Exponential Thinking
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Time
Progress
Where you thinkyou will end up in the future
Where you end upI did not expect this!
Exponential growth
surprise factor
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Time
Progress
Where you thinkyou will end up in the future
Where you end upI did not expect this!
Exponential growth
surprise factor
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Time
Progress
Where you thinkyou will end up in the future
Where you end upI did not expect this!
Exponential growth
surprise factor
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Intelligently connecting People, Things and Businesses
Connected Data
Integration
Collaboration
Mobile
Business Process
Innovation
Big Data
Machine
Learning
APIs
Natural
Language
Real-time
Analytics
IoT Networks
Microservices
The Intelligent Enterprise:
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Connected Data
Integration
Collaboration
Mobile
Business Process
Innovation
Big Data
Machine
Learning
APIs
Natural
Language
Real-time
Analytics
IoT Networks
Microservices
…. makes use of a lot of technologies:
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The Cloud…
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The Cloud is not fluffy.
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A programmable machine capable of
automatically carrying out a complex series
of actions.
Robot
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If you were to design a robot that washes
dishes, you might come up with something
like this.
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DesignDesign
Design
DesirabilityHuman Factors
ViabilityBusinessFactors
FeasibilityTechnology
Factors
By using Design Thinking, you can look at
challenges from all angles and come up with
an optimal and unbiased solution.
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All of these websites were created by a
robot software, that does not have any
physical shape.
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A robot choses automatically the ideal
layout from a set of possibilities, like a
human editor or designer would do.
flipboard.com
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Progressively improve performance
on a specific task from data,
without being explicitly programmed.
Machine Learning
Wikipedia
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Artificial
IntelligenceComputers programmed for ‘intelligent’ traits such as:
Knowledge, reasoning, problem solving, perception, learning,
planning and the ability to manipulate and move objects.
free from www.techopedia.com
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Google Duplex
User AI Bot Business
“Get me an appointment at …”
“You are all set.”
Call
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SAP Co-Pilot
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Applications of AI
Stress test simulations Robot-assisted surgery Dosage Error Reduction Application Design
Personal travel agents Call Center automation Self Check-in (airports) Self Check-out (shops)
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Implications
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Factory workers
Farmers
Miners
Drivers
Waiters
Soldiers
Nurses
Agents
Dispatchers
Lawyers
Accountants
Teachers
Designer
Actors
http://www.businessinsider.com/15-jobs-that-are-quickly-disappearing-2015-10
http://www.futuristspeaker.com/business-trends/2-billion-jobs-to-disappear-by-2030/
Manual Jobs Cognitive Jobs
Reduction of repetitive jobs
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Rise of new job profiles
Agile Jobs Creative Jobs
Robot engineers
Driverless operating systemengineers
Course designers
Curators
3D printer repairmen
„last mile“ delivery crews
Emergency crews
Robot repairmen
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bank tellers
Before the first automatic
teller machine, employees
needed to cue up in central
banks to receive their salary.
The ATM reduced the need
for human bank tellers.
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bank tellers
Hence it became cheaper to
open a bank and smaller banks
opened in every shopping
center and town.
Consequently even more
human tellers were employed.
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Technological development
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2018200 $
2015800 $
1995 2022100 $
Hardware gets better and cheaper over time. So think
already now about new business models, even if you
feel the technology is not mature enough just yet.
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Mobile access to information is still
dominated by mobile phones:
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But other types of wearables will soon
become valuable helpers for any kind of
problem.
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With cheaper processors and better
batteries, the next generation of
wearables is getting ready:
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If you watch closely you see all companies experimenting with new interactions already today.
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The Face-ID unlock feature of the new iPhone is already creating a virtual 3D model of your head.
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Facebook VR
It can be used to animate emoticons. Other companies are already starting to virtualize the entire body.
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Change comes as subtly as the continuous improvement of google maps. It might not seem much:
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Each technological step
forward allows other
companies to introduce
entirely new businesses
into the market.
Such as self-driving cars,
who heavily rely on a well
scanned road-map.
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So keep your eyes and ears
open for the new
opportunities that open for
you and your competitors
with each technological
advancement.
You might want to redefine
your business model, such as
iRobot, who transitioned
from a cleaning robot
producer to an indoor
mapping service provider.
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„Change is happening more subtly than we think,and will be more dramaticthan we can imagine.“
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Thanks!
Ainārs Bemberis
Country Manager, SAP Latvia
20191980