travel advisory: update parking and...

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Travel Advisory: Due to ongoing construction around the Truman Sports Complex, your route to the stadium may be affected: The construction on Stadium Drive between Interstate 435 and Manchester Trafficway is behind schedule and therefore still not open. Throughout construction gates 4, 5, and 6 will remain open. UPDATE - US 40 at I-435 is now open in both directions Parking and Traffic: Continued construction has closed a section of Stadium Drive at Raytown Road. As a result, Gate 5, already one of the busiest entries to complex, has increased volume. The Chiefs and the Missouri Department of Transportation (MoDOT) have some new parking instructions, which may vary from what is printed on your parking pass. This construction primarily impacts those entering the stadium from East/Northbound I-435 (inbound from Johnson County, KS). Gate 6 is the best option for most fans traveling from Johnson County and other points south via I-435. Gate 6 can be accessed from exit 63C from I-435 Northbound. Stay to the right on the exit and follow signs for “Stadium Drive / Sports Complex” Updated instructions for each lot are available at Arrowhead Arrival Insider Tips and Tricks . The Kansas City Police Department has the authority to shut down various entry points or redirect traffic at anytime to assist with traffic flow, as well as, ensure the safety of motorists around the complex. To help you to get parked and to your seat as efficiently as possible, we are utilizing some new communication channels to alert fans coming to the Truman Sports Complex of any traffic delays and/or road or gate closures. Please refer to the following resources for traffic conditions: Parking Hotline: 816.920.4444; call anytime day of game to receive real time traffic conditions from a member of the Chiefs traffic team Listen to the pregame show on KCFX for traffic updates coming straight from Arrowhead. Facebook: Become a Fan of the official Kansas City Chiefs Facebook page www.facebook.com/kansascitychiefs to receive traffic and other updates on game day and throughout the week Twitter: Follow www.twitter.com/KC_Chiefs1 , the official Twitter feed of the Kansas City Chiefs for traffic updates while mobile or at home Please note that the Kansas City Chiefs do not promote utilizing mobile devices while driving

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Page 1: Travel Advisory: UPDATE Parking and Trafficprod.static.chiefs.clubs.nfl.com/assets/pdf/Game_7_Cardinals_Upper… · and follow signs for “Stadium Drive / Sports omplex” Updated

Travel Advisory: Due to ongoing construction around the Truman Sports Complex, your route to the stadium may be affected:• The construction on Stadium Drive between Interstate 435 and Manchester Trafficway is behind

schedule and therefore still not open. Throughout construction gates 4, 5, and 6 will remain open.

• UPDATE - US 40 at I-435 is now open in both directions

Parking and Traffic: Continued construction has closed a section of Stadium Drive at Raytown Road. As a result, Gate 5, already one of the busiest entries to complex, has increased volume. The Chiefs and the Missouri Department of Transportation (MoDOT) have some new parking instructions, which may vary from what is printed on your parking pass. This construction primarily impacts those entering the stadium from East/Northbound I-435 (inbound from Johnson County, KS). Gate 6 is the best option for most fans traveling from Johnson County and other points south via I-435. Gate 6 can be accessed from exit 63C from I-435 Northbound. Stay to the right on the exit and follow signs for “Stadium Drive / Sports Complex”

Updated instructions for each lot are available at Arrowhead Arrival Insider Tips and Tricks.

The Kansas City Police Department has the authority to shut down various entry points or redirect traffic at anytime to assist with traffic flow, as well as, ensure the safety of motorists around the complex.

To help you to get parked and to your seat as efficiently as possible, we are utilizing some new communication channels to alert fans coming to the Truman Sports Complex of any traffic delays and/or road or gate closures. Please refer to the following resources for traffic conditions:

• Parking Hotline: 816.920.4444; call anytime day of game to receive real time traffic conditions from a member of the Chiefs traffic team

• Listen to the pregame show on KCFX for traffic updates coming straight from Arrowhead. • Facebook: Become a Fan of the official Kansas City Chiefs Facebook page

www.facebook.com/kansascitychiefs to receive traffic and other updates on game day andthroughout the week

• Twitter: Follow www.twitter.com/KC_Chiefs1 , the official Twitter feed of the Kansas City Chiefs for traffic updates while mobile or at home

Please note that the Kansas City Chiefs do not promote utilizing mobile devices while driving

Page 2: Travel Advisory: UPDATE Parking and Trafficprod.static.chiefs.clubs.nfl.com/assets/pdf/Game_7_Cardinals_Upper… · and follow signs for “Stadium Drive / Sports omplex” Updated

Game Tickets: Please click on the following link Season Ticket Sample to view an image of the 2010 Chiefs Season Ticket form. Please pay special attention to the notations regarding perforations and barcodes. If by chance your barcode becomes detached from your ticket, please tape them back together or you may have your ticket(s) reprinted on single game stock by contacting the ticket office at 816.920.9400. To avoid delays getting into the stadium, please make sure that both ticket and barcode are present.

Breast Cancer Awareness Silent Auction: Don’t miss this opportunity to purchase pink gear worn by one of your favorite Chiefs players from the Chiefs Breast Cancer Awareness game. Items including shoes, gloves, and towels will be available through a special silent auction during the Chiefs vs. Cardinals game on 11/21/2010 in the Hall of Honor with all proceeds benefitting the National Breast Cancer Foundation. Bidding will begin at 10:30 AM and will close at the end of the 3rd quarter. Those with the highest bids will be notified via telephone and can pick up their auction items up to one hour post game at the bidding location. If items are not picked up that day, they will be offered to the next highest bidder. Credit cards and cash accepted.

Black Friday Sale at the Chiefs Team Store: Get a head start on your holiday shopping during extended hours at the Chiefs Team Store inside Arrowhead Stadium on Friday, November 26th. Doors open at 7:00 AM and will feature a variety of discounts until 9:00 PM. Season Ticket Holders will receive an additional 10% off of one item by simply showing their Chiefs Fan Card. Guests will enjoy appearances by Chiefs Cheerleaders from 8:00 AM to 10:00 AM, 11:00 AM to 1:00 PM and 2:00 PM to 4:00 PM as well as KC Wolf from 1:00 PM to 3:00 PM. Take care of the Chiefs fans on your list by joining us on Black Friday.

Tickets Still Available for the Border Showdown: The Missouri and Kansas Border Showdown returns to Kansas City next Saturday, November 27th at 11:30 AM. This is the fourth meeting of this great rivalry at Arrowhead, the last two games have had thrilling last second finishes by both schools. If you don’t already have tickets, great seats are available in the lower level and VIP Club level, in addition the Fan 4 Pack is available in the upper reserve section for only $89! Visit www.ticketmaster.com/bordershowdown to purchase your tickets today.

Parking Hotline: We have introduced a new feature to provide Season Ticket Holders and guests detailed parking information and resources to make parking on gameday hassle free. The Parking Hotline will be opened three hours prior to kickoff until one hour post kickoff. To reach the hotline please call 816.920.4444.

Page 3: Travel Advisory: UPDATE Parking and Trafficprod.static.chiefs.clubs.nfl.com/assets/pdf/Game_7_Cardinals_Upper… · and follow signs for “Stadium Drive / Sports omplex” Updated

• $1 off of Hy-Vee Brats and Italian Sausage• 10% off of any Youth item• 20% off Chiefs Cheerleader calendarsEach discount is valid one time per card.

Public Transportation to Chiefs Games: For your convenience, bus transportation is available to Arrowhead on game days by Kincaid. Reservations are made online at www.kincaidcoach.com or via phone at 913.441.6200.

Entry into the Stadium: Please look at your tickets and identify the suggested gate to enter the stadium. Entering through the right gate puts you in the closest proximity to your seating location.

Elevators: The New Arrowhead features a significant number of new elevators that are available for guests to use.

South side: Two elevators with access to the lower, plaza, club and sideline upper levels. Two elevators with access to the plaza, club, sideline upper and horizon levels.

West & East side: Two elevators with access to the lower, club and endzone upper levelsNorth side: Two elevators with access to lower, club and sideline upper level

Fans First: Fans First Booths are located throughout Arrowhead to answer your questions or address any concerns. If you have a child with you, you can stop by and receive a special First Game Certificate. In the event a child might become separated from their parent, wristbands with the parent's seat location are also available at each Fans First Booth.

Fans may also register to participate in the Good Sport Program at any Fans First booth. With your commitment to be a designated driver; you will receive a free soda at the concession stand.

Text Messaging: Text messaging is an additional line of communication on game day to report fan conduct or stadium issues more clearly and confidentially. Text "CHIEFS" YOUR LOCATION AND ISSUE TO 69050. Standard SMS rates do apply. You can text during the game, three hours prior to kickoff and 30 minutes postgame.

Season Ticket Holder Fan Cards: Season ticket holders were provided with a personalized Fan Card per ticket account in their season ticket package. Throughout the season, cardholders will enjoy various discounts and promotions offered at concession and merchandise stands. These promotions will be communicated prior to each game via the gameday bulletin. See above for this week’s special deals.

Customer Relations: The Customer Relations team is here to assist you with anything you need to make your gameday experience exceptional. Please don't hesitate to contact a member of the team at 816.920.4237 or via email at [email protected].

Page 4: Travel Advisory: UPDATE Parking and Trafficprod.static.chiefs.clubs.nfl.com/assets/pdf/Game_7_Cardinals_Upper… · and follow signs for “Stadium Drive / Sports omplex” Updated

Team Store: The new team store offers season ticket holders and other fans exclusive Kansas City Chiefs merchandise available for purchase for fans of all ages. Six times bigger than the previous team store, the Chiefs Team Store is open on gameday to ticketed guests to provide fans with a comfortable shopping experience. The Team Store accepts all major credit cards, Chiefs gift cards and cash for Chiefs fans' convenience. The hours of operation are:• Gamedays 3 ½ hours before kickoff until 90 minutes post game • Monday through Saturday: 10:00 AM-6:00 PM

Smoking Policy: New smoking areas have been designated in the New Arrowhead. Smoking is prohibited in the seating bowl and all areas of the stadium except the designated areas listed below.• At the top of the Field Level End Zone stairs behind sections 110 and 128• Designated areas at the four corner entry gates, within the red boundaries, on street level only• Sections of the Upper Sideline Level bars• Press Level exterior walls

Special Messages: We receive many requests to have special messages placed on the Arrowvisionboards during Chiefs games. Whether it’s a birthday wish, anniversary mention or a soldier returning from duty to enjoy a Chiefs game, we can now honor those requests! Messages will be shown during halftime at every Chiefs game and it’s your chance to tell the Kingdom your special shout out!

It’s simple to have your message displayed at Arrowhead. Here are a few pieces of information you will need to know to have your message displayed proudly at Arrowhead during halftime of the game of your choice.

• All messages must be 100 characters in length or less.• All message requests must be submitted no less than four (4) days prior to the game you wish to

have you message displayed. For example, submit your request by Wednesday at 5:00 pm for that Sunday ‘s game.

• Messages must be emailed to “[email protected]”• A suggested donation of 10 dollars for this message can be made at www.returnthefavor.org or

by texting “RETURN” to 90999.• All messages are subject to the discretion of the Kansas City Chiefs. • Be sure to include your section and hometown so we know where you are from!

Space is limited so please submit your request and make your donation to the VFW.

Page 5: Travel Advisory: UPDATE Parking and Trafficprod.static.chiefs.clubs.nfl.com/assets/pdf/Game_7_Cardinals_Upper… · and follow signs for “Stadium Drive / Sports omplex” Updated

Fan Guide: We encourage you to refer to your 2010 Chiefs Fan Guide to find helpful information on stadium policies, Fan Code of Conduct, prohibited/ allowed items, tailgating, stadium maps, etc. You can also view the Fan Guide by clicking Chiefs Fan Guide. Please remember that backpacks are a prohibited item and cannot be allowed in the stadium. Bags/purses should be no larger than 8 ½" x 11" x 6". Should you have specific medical needs, please contact Chiefs Customer Relations at 816.920.4237 or [email protected].

Fan Zone: Be sure to stop by the newly updated Chiefs Fan Zone. Located between the Hy-Vee Hot Zone and the Founder's Plaza, the Fan Zone is open pre-game through kickoff and provides entertainment for fans of all ages. Enjoy interactive booths, visits from Warpaint, Chiefs Cheerleaders, the Chiefs Rumble, and KC Wolf plus unique photo opportunities and inflatableactivities.