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Transforming EHS Risk Management and Compliance in Asset-Intensive Operations at Southern California Edison

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Transforming EHS Risk Management and Compliance in Asset-Intensive Operations

at Southern California Edison

Company Profile

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Subsidiary of Edison International (EIX) with 15,000 employees

One of the largest electrical utilities in the United States

Provides power to 14 million people and 285,000 businesses in a 50,000 square mile territory

Large asset base

1.5 million poles

700,000 transformers

88,000 miles of distribution lines

55,000 distribution switches

Corporate EHS Organization

Key Responsibilities

Ensures that compliance requirement have been identified

Assigns, documents, and prioritizes compliance obligations

Establishes and monitors key indicators of compliance

Ensures that there are no gaps in compliance accountabilities

Applies lessons learned to improve processes

Internal Corporate Environmental, Health, and Safety (CEHS) organization ensures compliance with federal, state, and local regulations

AQMD

Cal/OSHA

Cal/EPA

CPUC

175 employees providing subject matter expertise across a variety of technical disciplines 3

Our Path to EHSync

• Business Challenges

Multiple disparate incident management processes

Various environmental compliance business processes

Environmental clearance process is manual and not scalable

Current hazardous waste management process is not automated

Redundant reporting has increased costs and inefficiencies

Current Enviance contract will expire in June 2014

• Selection of SAP EHSM

Evaluated 34 EHS Management Systems

Allows for seamless integration with existing SAP applications

Aligns with SCE IT roadmap 4

Project Goals

Establish company wide platform for EHS incident management

Track and monitor EHS compliance and performance across SCE

Provide an integrated solution for SCE EHS processes

Improve efficiency by streamlining and standardizing business processes

Reduce redundant systems

Integrate EHSync into current work management processes

Provide a scalable solution for environmental clearance

Provide full lifecycle tracking for hazardous materials spills and waste management

Provide comprehensive EHS reporting and analytics that can be leveraged to drive continuous improvement

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Project Workstreams

Incident Management

Safety and Environmental

Compliance

Environmental Clearance

PCB and Transformer Hazardous

Waste

EHSync is the foundation for EHS compliance and performance across SCE

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SAP Solutions for Sustainability

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Solution Overview

Business Capabilities

Environmental Incident Management

Environmental Compliance

Health & Safety

Incident Management

• Environmental Screening Form (ESF)

• PCB Activity Generator Form

• OSS Spills Reporting

• AD161 (Smart Intake Form, Workers' Comp)

• PIR (Preliminary Incident Report)

• Spill Form

• ActionWay (Root Cause / Corrective Action)

• eSOMS (E Shift Operations Management System)

• Injury & Incident Reporting Tool (IIRT)

• Ergonomic Database

• RATS (Regulatory Action Tracking System)

• iVOS (Workers’ Compensation)

• LETS

SAP Manufacturing Intelligence and Integration

• DIVER (mainframe)

• Enviance

SAP Environmental, Health and Safety Management (Environmental Compliance, Incident Management, Management of Change)

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Integrated solution provides the ability to automate processes

Sunset legacy systems

Cost savings on licenses and O&M support

Consolidated platform across the company

Vendor Selection

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• SCE selected SAP Professional Services Organization (PSO) as our implementation partner

Dedicated sustainability practice

Functional and technical expertise

Supplementing the team with domain experts from ARCADIS

Support from the highest levels of SAP

• Long Term Partnership

Co-innovation between SCE and SAP

Align federal and state compliance requirements with SAP’s roadmap

Project Guidelines

• Use Standard Functionality

Utilize best practices inherent in SAP software design

Standardize SCE processes

Minimize customizations and enhancements

Personalize to align with SCE-specific needs

• Communicate, communicate, communicate

Maintain open lines of communication within project and business users to maximize end user adoption

Openly Identify risks and issues

Leverage project management for quick decisions

Move forward as one team 10

Project Timeline

2013 2014

Q4 Q1 Q2 Q3 Q4

Incident Mgmt – Phase 1

EHSM 3.0 – Incident Management

Environmental Compliance – Phase 1

EC 3.0

Environmental Compliance – Phase 2

EC 3.0

Incident Mgmt – Phase 2

EHSM 3.0 – Incident Management

Environmental Clearance

MOC 1.0

PCB and Transformer Hazardous Waste Mgmt

EHSM 3.0 – Waste Management MII 14.0

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Aggressive but achievable through incremental functional delivery

Incident Mgmt – Phase 3

EHSM 3.0 – Incident Management

Project Methodology

Project Plan Team Assignments Technical infrastructure

Business Process Validation Change Management Plan

System Configuration Interfaces System Testing

User Acceptance Testing Communication to Users Execute Cutover Plan

Electronic Performance Support System Support

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Following the SAP ASAP methodology

Configure injuries (employee and contractor), close calls, and actions

Record, process, investigate, and analyze incidents

Interface with iVOS for Workers’ Compensation claims

Utilize Online Assist support for end users

Train CEHS Compliance Support and Subject Matter Experts

Develop reports and dashboards

Incident Management – Phase 1

Project Preparation Blueprint Realization Final Preparation Go-Live / Support

1 Week 3 Weeks 3 Weeks 3 Weeks 9 Weeks

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Configure environmental incidents (spills, excess emissions) and regulatory agency actions & visits

Enable integration with EAM for Equipment, Vehicles, Work Orders, and Notifications

Interface with OpenText for document storage and retrieval

Convert data from legacy applications

Refine investigation and corrective action processes

Incident Management – Phase 2

Project Preparation Blueprint Realization Final Preparation Go-Live / Support

1 Week 6 Weeks 6 Weeks 4 Weeks 9 Weeks

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Configure Transmission & Distribution events related to company assets that had the potential for harm

Equipment Failures

Vehicle Incidents

Switching / Testing Events

Wiring / Conductor Events

Configure EHS Suggestions from internal employees

Enable integration with EAM for Equipment, Vehicles, Work Orders, and Notifications

Convert data from legacy application

Incident Management – Phase 3

Project Preparation Blueprint Realization Final Preparation Go-Live / Support

1 Week 6 Weeks 8 Weeks 4 Weeks 8 Weeks

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Incident Management – Screenshots

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Configure compliance areas currently in Enviance

Define limits for consumptions, measurements, and emissions

Assign tasks to the resources and provide escalation notifications

Schedule recurring activities and manage one-time exceptions

Record measurements (automated and manual)

Conduct calculations and send alerts when exceeding thresholds

Provide metrics and dashboards to management

Environmental Compliance – Phase 1

Project Preparation Blueprint Realization Final Preparation Go-Live / Support

2 Week 7 Weeks 10 Weeks 9 Weeks 9 Weeks

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Conduct blueprinting workshops for compliance areas not currently in Enviance

Track permits and determine tasks that are required for new compliance areas

Populate data-load templates that will be executed by SCE when ready to release to end users

Configure the system in preparation for implementation at a future date

Once implemented, all SCE EHS permits will be maintained in EC

Invoices will not be paid unless the permit is

Environmental Compliance – Phase 2

Project Preparation Blueprint Realization Final Preparation Go-Live / Support

2 Weeks 18 Weeks 8 Weeks -- --

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Environmental Compliance – Screenshots

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Environmental Compliance – Screenshots

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Replace the current Environmental Screening Form

Automate the handoffs between T&D Planners and CEHS

Interface with GIS to conduct automated environmental reviews

Identify required environmental review tasks

Provide status of environmental clearance review progress

Enforce the completion review prior to project execution

Develop reports and dashboards

Environmental Clearance

Project Preparation Blueprint Realization Final Preparation Go-Live / Support

1 Week 8 Weeks 10 Weeks 5 Weeks 9 Weeks

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Environmental Clearance – Screenshots

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Classify waste by disposal profile and associated laboratory data

Track compliance dates by individual container/transformer

Maintain inventory of containers/transformers for upcoming shipment

Prepare the Federal Uniform Hazardous Waste Manifest

Manage accounting for disposal costs

Utilize the bar codes attached to transformers

Integrate with Incident Management

Hazardous Waste Management

Project Preparation Blueprint Realization Final Preparation Go-Live / Support

2 Weeks 9 Weeks 22 Weeks 5 Weeks 9 Weeks

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• Lessons Learned

Start change management activities prior to project kickoff

Identify a single person as the business process owner

Agile methodology effective for providing immediate value

Provide functional and technical training to project resources

• Potential Future Enhancements

Mobility

CEMS Integration

Claims Management

Additional Incident Types

Sustainability Performance Management

Project Lessons & Roadmap

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• SCE must also comply with non-EHS regulations

CPUC

FERC / NERC

HIPAA

SOX

• Parallel project to implement SAP GRC Process Controls

Manage intake of regulatory updates

Establish central repository of compliance requirements

Develop workflows to track control activities and assignments

Track exceptions and corresponding investigations

Provide reporting capabilities to management

Enterprise Compliance Management

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?

Questions and Answers

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Terri Roberts

[email protected]

Douglas Ciolli

[email protected]

Contact Information

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