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Transforming EHS Risk Management and Compliance in Asset-Intensive Operations
at Southern California Edison
Company Profile
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Subsidiary of Edison International (EIX) with 15,000 employees
One of the largest electrical utilities in the United States
Provides power to 14 million people and 285,000 businesses in a 50,000 square mile territory
Large asset base
1.5 million poles
700,000 transformers
88,000 miles of distribution lines
55,000 distribution switches
Corporate EHS Organization
Key Responsibilities
Ensures that compliance requirement have been identified
Assigns, documents, and prioritizes compliance obligations
Establishes and monitors key indicators of compliance
Ensures that there are no gaps in compliance accountabilities
Applies lessons learned to improve processes
Internal Corporate Environmental, Health, and Safety (CEHS) organization ensures compliance with federal, state, and local regulations
AQMD
Cal/OSHA
Cal/EPA
CPUC
175 employees providing subject matter expertise across a variety of technical disciplines 3
Our Path to EHSync
• Business Challenges
Multiple disparate incident management processes
Various environmental compliance business processes
Environmental clearance process is manual and not scalable
Current hazardous waste management process is not automated
Redundant reporting has increased costs and inefficiencies
Current Enviance contract will expire in June 2014
• Selection of SAP EHSM
Evaluated 34 EHS Management Systems
Allows for seamless integration with existing SAP applications
Aligns with SCE IT roadmap 4
Project Goals
Establish company wide platform for EHS incident management
Track and monitor EHS compliance and performance across SCE
Provide an integrated solution for SCE EHS processes
Improve efficiency by streamlining and standardizing business processes
Reduce redundant systems
Integrate EHSync into current work management processes
Provide a scalable solution for environmental clearance
Provide full lifecycle tracking for hazardous materials spills and waste management
Provide comprehensive EHS reporting and analytics that can be leveraged to drive continuous improvement
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Project Workstreams
Incident Management
Safety and Environmental
Compliance
Environmental Clearance
PCB and Transformer Hazardous
Waste
EHSync is the foundation for EHS compliance and performance across SCE
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Solution Overview
Business Capabilities
Environmental Incident Management
Environmental Compliance
Health & Safety
Incident Management
• Environmental Screening Form (ESF)
• PCB Activity Generator Form
• OSS Spills Reporting
• AD161 (Smart Intake Form, Workers' Comp)
• PIR (Preliminary Incident Report)
• Spill Form
• ActionWay (Root Cause / Corrective Action)
• eSOMS (E Shift Operations Management System)
• Injury & Incident Reporting Tool (IIRT)
• Ergonomic Database
• RATS (Regulatory Action Tracking System)
• iVOS (Workers’ Compensation)
• LETS
SAP Manufacturing Intelligence and Integration
• DIVER (mainframe)
• Enviance
SAP Environmental, Health and Safety Management (Environmental Compliance, Incident Management, Management of Change)
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Integrated solution provides the ability to automate processes
Sunset legacy systems
Cost savings on licenses and O&M support
Consolidated platform across the company
Vendor Selection
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• SCE selected SAP Professional Services Organization (PSO) as our implementation partner
Dedicated sustainability practice
Functional and technical expertise
Supplementing the team with domain experts from ARCADIS
Support from the highest levels of SAP
• Long Term Partnership
Co-innovation between SCE and SAP
Align federal and state compliance requirements with SAP’s roadmap
Project Guidelines
• Use Standard Functionality
Utilize best practices inherent in SAP software design
Standardize SCE processes
Minimize customizations and enhancements
Personalize to align with SCE-specific needs
• Communicate, communicate, communicate
Maintain open lines of communication within project and business users to maximize end user adoption
Openly Identify risks and issues
Leverage project management for quick decisions
Move forward as one team 10
Project Timeline
2013 2014
Q4 Q1 Q2 Q3 Q4
Incident Mgmt – Phase 1
EHSM 3.0 – Incident Management
Environmental Compliance – Phase 1
EC 3.0
Environmental Compliance – Phase 2
EC 3.0
Incident Mgmt – Phase 2
EHSM 3.0 – Incident Management
Environmental Clearance
MOC 1.0
PCB and Transformer Hazardous Waste Mgmt
EHSM 3.0 – Waste Management MII 14.0
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Aggressive but achievable through incremental functional delivery
Incident Mgmt – Phase 3
EHSM 3.0 – Incident Management
Project Methodology
Project Plan Team Assignments Technical infrastructure
Business Process Validation Change Management Plan
System Configuration Interfaces System Testing
User Acceptance Testing Communication to Users Execute Cutover Plan
Electronic Performance Support System Support
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Following the SAP ASAP methodology
Configure injuries (employee and contractor), close calls, and actions
Record, process, investigate, and analyze incidents
Interface with iVOS for Workers’ Compensation claims
Utilize Online Assist support for end users
Train CEHS Compliance Support and Subject Matter Experts
Develop reports and dashboards
Incident Management – Phase 1
Project Preparation Blueprint Realization Final Preparation Go-Live / Support
1 Week 3 Weeks 3 Weeks 3 Weeks 9 Weeks
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Configure environmental incidents (spills, excess emissions) and regulatory agency actions & visits
Enable integration with EAM for Equipment, Vehicles, Work Orders, and Notifications
Interface with OpenText for document storage and retrieval
Convert data from legacy applications
Refine investigation and corrective action processes
Incident Management – Phase 2
Project Preparation Blueprint Realization Final Preparation Go-Live / Support
1 Week 6 Weeks 6 Weeks 4 Weeks 9 Weeks
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Configure Transmission & Distribution events related to company assets that had the potential for harm
Equipment Failures
Vehicle Incidents
Switching / Testing Events
Wiring / Conductor Events
Configure EHS Suggestions from internal employees
Enable integration with EAM for Equipment, Vehicles, Work Orders, and Notifications
Convert data from legacy application
Incident Management – Phase 3
Project Preparation Blueprint Realization Final Preparation Go-Live / Support
1 Week 6 Weeks 8 Weeks 4 Weeks 8 Weeks
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Configure compliance areas currently in Enviance
Define limits for consumptions, measurements, and emissions
Assign tasks to the resources and provide escalation notifications
Schedule recurring activities and manage one-time exceptions
Record measurements (automated and manual)
Conduct calculations and send alerts when exceeding thresholds
Provide metrics and dashboards to management
Environmental Compliance – Phase 1
Project Preparation Blueprint Realization Final Preparation Go-Live / Support
2 Week 7 Weeks 10 Weeks 9 Weeks 9 Weeks
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Conduct blueprinting workshops for compliance areas not currently in Enviance
Track permits and determine tasks that are required for new compliance areas
Populate data-load templates that will be executed by SCE when ready to release to end users
Configure the system in preparation for implementation at a future date
Once implemented, all SCE EHS permits will be maintained in EC
Invoices will not be paid unless the permit is
Environmental Compliance – Phase 2
Project Preparation Blueprint Realization Final Preparation Go-Live / Support
2 Weeks 18 Weeks 8 Weeks -- --
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Replace the current Environmental Screening Form
Automate the handoffs between T&D Planners and CEHS
Interface with GIS to conduct automated environmental reviews
Identify required environmental review tasks
Provide status of environmental clearance review progress
Enforce the completion review prior to project execution
Develop reports and dashboards
Environmental Clearance
Project Preparation Blueprint Realization Final Preparation Go-Live / Support
1 Week 8 Weeks 10 Weeks 5 Weeks 9 Weeks
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Classify waste by disposal profile and associated laboratory data
Track compliance dates by individual container/transformer
Maintain inventory of containers/transformers for upcoming shipment
Prepare the Federal Uniform Hazardous Waste Manifest
Manage accounting for disposal costs
Utilize the bar codes attached to transformers
Integrate with Incident Management
Hazardous Waste Management
Project Preparation Blueprint Realization Final Preparation Go-Live / Support
2 Weeks 9 Weeks 22 Weeks 5 Weeks 9 Weeks
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• Lessons Learned
Start change management activities prior to project kickoff
Identify a single person as the business process owner
Agile methodology effective for providing immediate value
Provide functional and technical training to project resources
• Potential Future Enhancements
Mobility
CEMS Integration
Claims Management
Additional Incident Types
Sustainability Performance Management
Project Lessons & Roadmap
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• SCE must also comply with non-EHS regulations
CPUC
FERC / NERC
HIPAA
SOX
• Parallel project to implement SAP GRC Process Controls
Manage intake of regulatory updates
Establish central repository of compliance requirements
Develop workflows to track control activities and assignments
Track exceptions and corresponding investigations
Provide reporting capabilities to management
Enterprise Compliance Management
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Terri Roberts
Douglas Ciolli
Contact Information
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