training brochure - amadeus · 2019-11-06 · amadeus training team in greece is ready for your...
TRANSCRIPT
amadeus.com
Training Brochure
Nicosia - CY
amadeus.com
Training Catalogue _______________________________ Classroom sessions
“BEGINNERS COURSE”
Duration: 3 days
Course Content: How to Sign-in/Sign-out
General information
Decode/Encode
Basic Availability
Basic PNR creation
Queues
Basic Fare Quote
Amadeus Service Hub
Pre-requisites: Minimum of 6 months experience in travel industry.
Minimum Participation: 3 attendees
Maximum Participation: 10 attendees
amadeus.com
Training Catalogue _______________________________ Classroom sessions
“BASIC COURSE”
Duration: 5 days
Course Content: General information
Availability
TIM
Creation PNR/Groups
Queues
Profiles
History
Fare Quote Display
Pricing Options (FXP, FXA, FXD, FXB)
E-Ticket
Void/E-ticket Revalidation/Refunds
Sales Report Amadeus Service Hub
Pre-requisites: Holder of Amadeus Beginners Training “Certificate”. Minimum of 6 months experience in travel industry.
Minimum Participation: 3 attendees
Maximum Participation: 15 attendees
amadeus.com
Training Catalogue _______________________________ Classroom sessions
“RE-ISSUE COURSE”
Duration: 1 day
Course Content: Reissue etickets
Amadeus Ticket Changer - ATC
E-ticket Refund
Pre-requisites: Holder of Amadeus Basic ‘’Certificate’’.
Minimum of 12 months experience in travel industry in
Reservation and Ticketing counter.
Knowledge on Fares and Ticketing .
Minimum Participation: 3 attendees
Maximum Participation: 18 attendees
amadeus.com
Training Catalogue _______________________________ Classroom sessions
“SELLING PLATFORM CONNECT”
Basic Course
Duration: 1 day
Course Content: Amadeus Selling Platform Connect course is designed
to familiriaze you with the simple functionalities of
Amadeus platform.
Pre-requisites: Minimum of 6 months experience in the travel industry
Minimum Participation: 3 attendees
Maximum Participation: 18 attendees
amadeus.com
Training Catalogue _______________________________ Classroom sessions
“E.M.D. COURSE”
Duration: 1 day
Course Content: Electronic Mischelaneous Document – EMD course
explains in details how and why you have Create, Issue
and Reissue EMD documents.
Pre-requisites: Holder of Amadeus Basic ‘’Certificate’’.
Minimum of 12 months experience in travel industry in
Reservation and Ticketing counter.
Knowledge on Fares and Ticketing.
Minimum Participation: 3 attendees
Maximum Participation: 18 attendees
amadeus.com
Training Catalogue _______________________________ Classroom sessions
“ADVANCED COURSE”
Duration: 1 day
Course Content: Advance sessions based on the Customer needs.
Pre-requisites: Amadeus user.
Minimum Participation: 5 attendees
Maximum Participation: 10 attendees
amadeus.com
Training Catalogue _______________________________ Classroom sessions
Duration: 1 day
Course Content: Amadeus Hotels
Amadeus Cars
Content Inn
Content Rail
Pre-requisites: Amadeus User.
Minimum Participation: 5 attendees
Maximum Participation: 18 attendees
Duration: Varies
Session Content: Customized classroom sessions
based on Customer needs.
Pre-requisites: Amadeus user.
Minimum Participation: 5 attendees
Maximum Participation: 10 attendees
Duration : Varies
Session Content : Distance sessions based
on Customer needs.
Pre-requisites: Amadeus user.
Minimum Participation: 5 attendees
Maximum Participation: 10 attendees
amadeus.com
Training Catalogue _______________________________ Classroom sessions
Amadeus Training Team in Greece is ready for your enrolments!
Access the “Amadeus Learning Centre” in the Amadeus Service Hub for
browsing the Amadeus Training Catalogue,
self-enroll in a course
download relevant training documents of the course to be attended
view historical training information
amadeus.com
Training Catalogue _______________________________ Classroom sessions
amadeus.com
Training Catalogue _______________________________ Classroom sessions
amadeus.com
Training Catalogue _______________________________ Classroom sessions
amadeus.com
Training Catalogue _______________________________ Classroom sessions
amadeus.com
Training Catalogue _______________________________ Classroom sessions
amadeus.com
Training Catalogue _______________________________ Classroom sessions
amadeus.com
Training Catalogue _______________________________ Classroom sessions
amadeus.com
Training Catalogue _______________________________ Classroom sessions
amadeus.com
Training Catalogue _______________________________ Classroom sessions
amadeus.com
Training Catalogue _______________________________ Virtual sessions
amadeus.com
Do not hesitate to contact us at 22 447414
or
send us an email at [email protected]
Ready to make the next step?
You can follow us on:
AmadeusITGroup