toyota kata coaching’s link to cognitive development & personality · 2020-02-11 · •if no...

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2/10/20 1 WILLIAM HARVEY Toyota Kata Coaching’s Link to Cognitive Development & Personality February 20, 2020 Dr. William Harvey · www.linkedin.com/in/williamharvey83 KataCon International 6 · www.katasummit.com A Lean Frontiers Event 1 WILLIAM HARVEY Practitioner Researcher Professor My Link to Kata www.linkedin.com/in/williamharvey83 Plant Manager 2

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Page 1: Toyota Kata Coaching’s Link to Cognitive Development & Personality · 2020-02-11 · •If no Kata expert, hire an expert to coach your coaches •Executive team must clearly articulate

2/10/20

1

WILLIAMHARVEY

Toyota Kata Coaching’s Linkto Cognitive Development

& PersonalityFebruary 20, 2020

Dr. William Harvey · www.linkedin.com/in/williamharvey83

KataCon International 6 · www.katasummit.com

A Lean Frontiers Event

1

WILLIAMHARVEY

Practitioner Researcher Professor

My Link to Kata

www.linkedin.com/in/williamharvey83

Plant Manager

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Page 2: Toyota Kata Coaching’s Link to Cognitive Development & Personality · 2020-02-11 · •If no Kata expert, hire an expert to coach your coaches •Executive team must clearly articulate

2/10/20

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WILLIAMHARVEY

The Moment

www.linkedin.com/in/williamharvey83

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WILLIAMHARVEY

Research Summary

www.linkedin.com/in/williamharvey83

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Page 3: Toyota Kata Coaching’s Link to Cognitive Development & Personality · 2020-02-11 · •If no Kata expert, hire an expert to coach your coaches •Executive team must clearly articulate

2/10/20

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WILLIAMHARVEY

Deployment Best Practices

www.linkedin.com/in/williamharvey83

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WILLIAMHARVEY

Deployment Best Practices

• Advance Group associate selection appears make or break

www.linkedin.com/in/williamharvey83

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Page 4: Toyota Kata Coaching’s Link to Cognitive Development & Personality · 2020-02-11 · •If no Kata expert, hire an expert to coach your coaches •Executive team must clearly articulate

2/10/20

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WILLIAMHARVEY

Deployment Best Practices

• Advance Group associate selection appears make or break

• Executive leadership must participate in Advance Group

www.linkedin.com/in/williamharvey83

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WILLIAMHARVEY

Deployment Best Practices

• Advance Group associate selection appears make or break

• Executive leadership must participate in Advance Group

• Advance Group associate selection is akin to hiring

www.linkedin.com/in/williamharvey83

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Page 5: Toyota Kata Coaching’s Link to Cognitive Development & Personality · 2020-02-11 · •If no Kata expert, hire an expert to coach your coaches •Executive team must clearly articulate

2/10/20

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WILLIAMHARVEY

Deployment Best Practices

• Advance Group associate selection appears make or break

• Executive leadership must participate in Advance Group

• Advance Group associate selection is akin to hiring

• Do NOT select people who need convinced

www.linkedin.com/in/williamharvey83

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WILLIAMHARVEY

Deployment Best Practices cont.

• If no Kata expert, hire an expert to coach your coaches

www.linkedin.com/in/williamharvey83

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Page 6: Toyota Kata Coaching’s Link to Cognitive Development & Personality · 2020-02-11 · •If no Kata expert, hire an expert to coach your coaches •Executive team must clearly articulate

2/10/20

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WILLIAMHARVEY

Deployment Best Practices cont.

• If no Kata expert, hire an expert to coach your coaches

• Executive team must clearly articulate vision so learner-practitioners can align target conditions

www.linkedin.com/in/williamharvey83

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WILLIAMHARVEY

Deployment Best Practices cont.

• If no Kata expert, hire an expert to coach your coaches

• Executive team must clearly articulate vision so learner-practitioners can align target conditions

• Start small

www.linkedin.com/in/williamharvey83

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Page 7: Toyota Kata Coaching’s Link to Cognitive Development & Personality · 2020-02-11 · •If no Kata expert, hire an expert to coach your coaches •Executive team must clearly articulate

2/10/20

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WILLIAMHARVEY

Deployment Best Practices cont.

• If no Kata expert, hire an expert to coach your coaches

• Executive team must clearly articulate vision so learner-practitioners can align target conditions

• Start small

• Follow the Starter Kata in earliest stages

www.linkedin.com/in/williamharvey83

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WILLIAMHARVEY

Execution Best Practices

www.linkedin.com/in/williamharvey83

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Page 8: Toyota Kata Coaching’s Link to Cognitive Development & Personality · 2020-02-11 · •If no Kata expert, hire an expert to coach your coaches •Executive team must clearly articulate

2/10/20

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WILLIAMHARVEY

Execution Best Practices

• Practice deliberately to establish discipline necessary to support cultural transformation or cultural reinforcement

www.linkedin.com/in/williamharvey83

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WILLIAMHARVEY

Execution Best Practices

• Practice deliberately to establish discipline necessary to support cultural transformation or cultural reinforcement

• Expand slowly

www.linkedin.com/in/williamharvey83

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Page 9: Toyota Kata Coaching’s Link to Cognitive Development & Personality · 2020-02-11 · •If no Kata expert, hire an expert to coach your coaches •Executive team must clearly articulate

2/10/20

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WILLIAMHARVEY

Sustainment Best Practices

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WILLIAMHARVEY

Sustainment Best Practices

• Beyond Advance Group, incorporate classroom training that examines Toyota Kata practice

www.linkedin.com/in/williamharvey83

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Page 10: Toyota Kata Coaching’s Link to Cognitive Development & Personality · 2020-02-11 · •If no Kata expert, hire an expert to coach your coaches •Executive team must clearly articulate

2/10/20

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WILLIAMHARVEY

Sustainment Best Practices

• Beyond Advance Group, incorporate classroom training that examines Toyota Kata practice

• After kata-ing the kata, share with new learners

www.linkedin.com/in/williamharvey83

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WILLIAMHARVEY…

www.linkedin.com/in/williamharvey83

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Page 11: Toyota Kata Coaching’s Link to Cognitive Development & Personality · 2020-02-11 · •If no Kata expert, hire an expert to coach your coaches •Executive team must clearly articulate

2/10/20

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WILLIAMHARVEY

Cognitive Development

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WILLIAMHARVEY

A Four Stage Model

Dualism Multiplicity Relativism Contextual Relativism

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Page 12: Toyota Kata Coaching’s Link to Cognitive Development & Personality · 2020-02-11 · •If no Kata expert, hire an expert to coach your coaches •Executive team must clearly articulate

2/10/20

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WILLIAMHARVEY

Dualism

=

www.linkedin.com/in/williamharvey83

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WILLIAMHARVEY

Multiplicity

=

www.linkedin.com/in/williamharvey83

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Page 13: Toyota Kata Coaching’s Link to Cognitive Development & Personality · 2020-02-11 · •If no Kata expert, hire an expert to coach your coaches •Executive team must clearly articulate

2/10/20

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WILLIAMHARVEY

Relativism

=

www.linkedin.com/in/williamharvey83

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WILLIAMHARVEYContextual

Relativism

=

www.linkedin.com/in/williamharvey83

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Page 14: Toyota Kata Coaching’s Link to Cognitive Development & Personality · 2020-02-11 · •If no Kata expert, hire an expert to coach your coaches •Executive team must clearly articulate

2/10/20

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WILLIAMHARVEY

This Challenge Likely Exists in Your Organization

Dualism Multiplicity Relativism Contextual Relativism

Freshmen Sophomores Juniors & Seniors*

Graduate Students

*Often regress without structure

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WILLIAMHARVEY

The Coach’s Role

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Page 15: Toyota Kata Coaching’s Link to Cognitive Development & Personality · 2020-02-11 · •If no Kata expert, hire an expert to coach your coaches •Executive team must clearly articulate

2/10/20

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WILLIAMHARVEY

How? Motivational Interviewing

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Ambivalence

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WILLIAMHARVEY

Personality

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Page 16: Toyota Kata Coaching’s Link to Cognitive Development & Personality · 2020-02-11 · •If no Kata expert, hire an expert to coach your coaches •Executive team must clearly articulate

2/10/20

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WILLIAMHARVEYWILLIAMHARVEY

www.linkedin.com/in/williamharvey83

Big Five Personality Model

• Openness to Experience• Conscientiousness• Extraversion• Agreeableness• Neuroticism (Emotional Stability)

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WILLIAMHARVEY

Openness to Experience…when intelligent:

• Grasp new and ambiguous information quickly

• Can handle a lot of information• Enjoy solving complex problems• Think quickly

…when open:• Reflect on past experiences• Seek new experiences• Share their creativity with world

Conscientiousness…when orderly

• Like order and routine• Prefer schedules• Follow the rules• Honor commitments• Focus

Complementary Traits

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Page 17: Toyota Kata Coaching’s Link to Cognitive Development & Personality · 2020-02-11 · •If no Kata expert, hire an expert to coach your coaches •Executive team must clearly articulate

2/10/20

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WILLIAMHARVEY

Openness to Experience• Shares stories about going

beyond comfort zone• Travel to many diverse locations• Associate with diverse friends• Imaginative thinker• Creative• Curious about most things• Non-traditional values

Conscientiousness• Strong work ethic• Seek responsibility• Goal-oriented behavior• Punctual• Effective planners• Organized personal spaces• Act deliberately; resist impulse• Pay attention to details

Hints for Coach Selection

www.linkedin.com/in/williamharvey83

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WILLIAMHARVEY

Dissertation Available

www.linkedin.com/in/williamharvey83

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Page 18: Toyota Kata Coaching’s Link to Cognitive Development & Personality · 2020-02-11 · •If no Kata expert, hire an expert to coach your coaches •Executive team must clearly articulate

2/10/20

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WILLIAMHARVEY

Thank You!

www.linkedin.com/in/williamharvey83

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WILLIAMHARVEY

Up Next…

“What We’re Learning · Michael Lombard Kata Community Update · Mike RotherMorning Wrap-Up · Dwayne Butcher

Networking Break

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