toyota kata coaching’s link to cognitive development & personality · 2020-02-11 · •if no...
TRANSCRIPT
2/10/20
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WILLIAMHARVEY
Toyota Kata Coaching’s Linkto Cognitive Development
& PersonalityFebruary 20, 2020
Dr. William Harvey · www.linkedin.com/in/williamharvey83
KataCon International 6 · www.katasummit.com
A Lean Frontiers Event
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Practitioner Researcher Professor
My Link to Kata
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Plant Manager
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The Moment
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Research Summary
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Deployment Best Practices
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Deployment Best Practices
• Advance Group associate selection appears make or break
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Deployment Best Practices
• Advance Group associate selection appears make or break
• Executive leadership must participate in Advance Group
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Deployment Best Practices
• Advance Group associate selection appears make or break
• Executive leadership must participate in Advance Group
• Advance Group associate selection is akin to hiring
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Deployment Best Practices
• Advance Group associate selection appears make or break
• Executive leadership must participate in Advance Group
• Advance Group associate selection is akin to hiring
• Do NOT select people who need convinced
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Deployment Best Practices cont.
• If no Kata expert, hire an expert to coach your coaches
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Deployment Best Practices cont.
• If no Kata expert, hire an expert to coach your coaches
• Executive team must clearly articulate vision so learner-practitioners can align target conditions
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Deployment Best Practices cont.
• If no Kata expert, hire an expert to coach your coaches
• Executive team must clearly articulate vision so learner-practitioners can align target conditions
• Start small
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Deployment Best Practices cont.
• If no Kata expert, hire an expert to coach your coaches
• Executive team must clearly articulate vision so learner-practitioners can align target conditions
• Start small
• Follow the Starter Kata in earliest stages
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Execution Best Practices
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Execution Best Practices
• Practice deliberately to establish discipline necessary to support cultural transformation or cultural reinforcement
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Execution Best Practices
• Practice deliberately to establish discipline necessary to support cultural transformation or cultural reinforcement
• Expand slowly
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Sustainment Best Practices
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Sustainment Best Practices
• Beyond Advance Group, incorporate classroom training that examines Toyota Kata practice
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Sustainment Best Practices
• Beyond Advance Group, incorporate classroom training that examines Toyota Kata practice
• After kata-ing the kata, share with new learners
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WILLIAMHARVEY…
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Cognitive Development
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A Four Stage Model
Dualism Multiplicity Relativism Contextual Relativism
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Dualism
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Multiplicity
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Relativism
=
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Relativism
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This Challenge Likely Exists in Your Organization
Dualism Multiplicity Relativism Contextual Relativism
Freshmen Sophomores Juniors & Seniors*
Graduate Students
*Often regress without structure
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The Coach’s Role
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How? Motivational Interviewing
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Ambivalence
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Personality
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Big Five Personality Model
• Openness to Experience• Conscientiousness• Extraversion• Agreeableness• Neuroticism (Emotional Stability)
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Openness to Experience…when intelligent:
• Grasp new and ambiguous information quickly
• Can handle a lot of information• Enjoy solving complex problems• Think quickly
…when open:• Reflect on past experiences• Seek new experiences• Share their creativity with world
Conscientiousness…when orderly
• Like order and routine• Prefer schedules• Follow the rules• Honor commitments• Focus
Complementary Traits
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Openness to Experience• Shares stories about going
beyond comfort zone• Travel to many diverse locations• Associate with diverse friends• Imaginative thinker• Creative• Curious about most things• Non-traditional values
Conscientiousness• Strong work ethic• Seek responsibility• Goal-oriented behavior• Punctual• Effective planners• Organized personal spaces• Act deliberately; resist impulse• Pay attention to details
Hints for Coach Selection
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Dissertation Available
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Thank You!
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Up Next…
“What We’re Learning · Michael Lombard Kata Community Update · Mike RotherMorning Wrap-Up · Dwayne Butcher
…
Networking Break
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