towing ordinance update board of county commissioners discussion august 4, 2015
TRANSCRIPT
Towing Ordinance Update
Board of County Commissioners
Discussion
August 4, 2015
Presentation Outline
PurposeOrdinance Change OverviewTowing Results Compliance IssuesStakeholder EngagementSummary
Presentation Outline
PurposeOrdinance Change OverviewTowing Results Compliance IssuesStakeholder EngagementSummary
Purpose
• Evaluate recent changes to Chapter 35 regarding trespass towing
• Assess impacts to various multifamily housing types
Presentation Outline
PurposeOrdinance Change OverviewTowing Results Compliance IssuesStakeholder EngagementSummary
Ordinance Change Overview
Authorization for each tow
Roam towing Signage InsuranceStorage sitesRatesPayment optionsProhibitions
Ordinance Change Overview
Authorization for each tow
Roam towing Signage InsuranceStorage sitesRatesPayment optionsProhibitions
Property owner or agent must provide authorization for each vehicle towed
Agents must be listed in towing agreement
Ordinance Change Overview
Authorization for each tow
Roam towing Signage InsuranceStorage sitesRatesPayment optionsProhibitions
For student housing facilities
Towing from midnight to 7 a.m. without individual authorization
Photographs required Signage notice
Ordinance Change Overview
Authorization for each tow
Roam towing Signage InsuranceStorage sitesRatesPayment optionsProhibitions
Tow signage required by Florida Statutes
Requirements added to code (including consumer information)
Ordinance Change Overview
Authorization for each tow
Roam towing Signage InsuranceStorage sitesRatesPayment optionsProhibitions
Liability and cargo coverage required
Insurance certificate filed with Sheriff’s Office
Ordinance Change Overview
Authorization for each tow
Roam towing Signage InsuranceStorage sitesRatesPayment optionsProhibitions
Fencing Lighting Signage Must meet all other code
requirements
Ordinance Change Overview
Authorization for each tow
Roam towing Signage InsuranceStorage sitesRatesPayment optionsProhibitions
Increase storage rate for Class A/B vehicles by $5 per day
Research fee of $5 for ownership search (expired tag)
Rates must be posted, along with other consumer information
Ordinance Change Overview
Authorization for each tow
Roam towing Signage InsuranceStorage sitesRatesPayment optionsProhibitions
Accept credit and debit cards
Provide change for cash payment
Ordinance Change Overview
Authorization for each tow
Roam towing Signage InsuranceStorage sitesRatesPayment optionsProhibitions
Employing spotters Demanding drop fee if
tow truck is not capable of towing vehicle
Requiring registration renewal before releasing vehicle
Providing false information
Presentation Outline
PurposeOrdinance Change OverviewTowing Results Compliance IssuesStakeholder EngagementSummary
Towing Results
Towing By Category
Commercial Multi-Family Residential Student Housing0
500
1,000
1,500
2,000
2,500
1,355
2,199
613
1,181
752
1,365
189
980
November 2013 – March 2014
November 2014 – March 2015
Towing Results
Towing Locations Before Adoption
Towing Results
Towing Locations After Adoption
Towing Results
Contract Locations
Towing Results
Contract Locations – International Drive
Towing Results
Contract Locations – UCF Area
Towing Results
Top 10 Towing Locations by Contracted Tows
Property Name Count Roam TowingUNIVERSITY HOUSE 279 YesSTERLING UNIVERSITY APARTMENTS 168 YesTHE EDGE 153 YesMYSTIC POINTE APARTMENTS 121ARDEN VILLAS UNIVERSITY APARTMENTS 116PLAZA ON UNIVERSITY 113 YesCAMPUS CROSSINGS 90 YesCOLLEGE STATION APARTMENTS 66 YesVILLAGE AT SCIENCE DRIVE 60 YesUNIVERSAL SUITES 54
Towing Results
Top 10 Towing Locations by Contracted Tows
Towing Results
Total Number of Student Housing Tows–30% of All Tows after Adoption
980
3,310
Student HousingAll Tows
Towing Results
Student Housing Roam Tows (midnight – 7 a.m.)–77% of All Roam Tows
227
753
Daytime TowsRoam Tows
Presentation Outline
PurposeOrdinance Change OverviewTowing Results Compliance IssuesStakeholder EngagementSummary
Compliance Issues
Monthly Towing Totals After Adoption
November 2014 December 2014 January 2015 February 2015 March 20150
100
200
300
400
500
600
700
800
900
574534
610
780812
451
337
477
613656
TotalTotal with Contract
Compliance Issues
Data review–Top Ten sites with no contract ~ 180 unauthorized tows–Top Ten towing companies ~ 500 unauthorized tows
Set priority schedule of inspections–Tow yards–Contracted properties–New contract reviews
Compliance Issues
Compliance assistance/outreachEnforcement–Special Magistrate–Court
Presentation Outline
PurposeOrdinance Change OverviewTowing Results Compliance IssuesStakeholder EngagementSummary
Stakeholder Engagement
Multifamily property owners/managersHomeowners AssociationsTowing industry I-Drive representatives
Stakeholder Engagement
Feedback:Supported roam towing Described difficulties with individual
authorizationsContract process is cumbersomePhotos are valuableRecoup process fees
Presentation Outline
PurposeOrdinance Change OverviewTowing Results Compliance IssuesStakeholder EngagementSummary
Summary
Stress compliancePursue worst offendersContinue monitoringBring back clean-up at future date
Towing Ordinance Update
Board of County Commissioners
Discussion
August 4, 2015