towards a knowledge society

Measuring and Evaluating E-Government

12-13t March 2007, Dubai

Agenda Agenda

Introducing eOmaneOman ApproachAchievements

Infrastructure ProjectseServices ProjectsAwareness and Training

Discussion

eOmaneOman

National Committee was established 1998

Taskforce was created Gartner was selected 2001 Digital Oman Strategy was

approved by the Cabinet 2003

eOman eOman

Our Vision

“To transform the Sultanate of Oman into a sustainable knowledge-based society by leveraging ICT to enhance government services, enrich businesses and empower individuals.”

eOman ObjectiveseOman Objectives Complementing Vision of the Omani

Economy 2020 Enabling knowledge-based industries Providing employment for Omani youth Streamlining Government services to

citizens and business Enabling better healthcare Improving educational opportunities Enhancing social development Making Oman a more attractive destination

for foreign investment

eOman Approach eOman Approach

Digital Society Strategy rather than eGovernment Strategy

eOman Approach eOman Approach

Integration of eGovernment strategies & integration plans Unified technical standards Centrally managed core shared architecture

components Policies and regulatory frameworks e-Legislation governing electronic transactions Governance and auditing activities Capacity building initiatives

to develop and govern a Digital Society

Governance BodiesGovernance Bodies

ITA BOARD

CEO

Standards & Integration

ProjectsInvestment &

SourcingSecurity &

AuditMarketing & Awareness

eGovernment Infrastructure

Government Network

الجهاز العصبي للحكومةGovernment Nervous System (GNS)

OC

CI

MO

CI مجتمعات

المصالح المشتركة

UbarPortal & Channel Management

PKI

e-Payment

CR

NRS

e-Forms

Directory

Shared Services

Shared Databases

Transport Network + Security layer

Integration Platform

Communities of Interest applications

InfrastructureInfrastructure

Adopting a ‘life event’ strategy (birth, marriage…) for delivering services. easier to track the needed service and

locate it on the Portal and other Government sites.

The supporting e-government systems would be closely integrated around these life events to ensure that the service to the citizen is optimised

Grouping of services by age groups

Infrastructure Infrastructure Communities of Interest (CoI) Approach

Groups Governments business applications into Communities of Interest (CoI)

Breaks away from organization application ‘silos’ Sharing & reuse of applications components in a CoI Efficient use of applications to best meet the needs of

citizens and businesses Composition of end services on CoI boundaries

Advantages Reduces application development costs Optimizes application code Enhances the management of IT infrastructure Enables customer-centric service delivery within the realm

of the COI

1. Government Network2. Security Architecture 3. UbarPortal eServices Gateway4. e-Payment Gateway5. e-Legislation 6. Government DR Center

Infrastructure ProjectsInfrastructure Projects

1. National Registry System & smart ID card 2. One Stop Shop3. Government Statistics Online4. Education Portal5. e-Tendering 6. Student Admission System

Will be integrated through government portal

eServiceseServices

Training and AwarenessTraining and Awareness

Delivered through IT literacy certification for all the public sector employees

• IT Certification for teachers started 2004 • Public Sector employees started (pilot 400 employees to

evaluate IT literacy -ICDL, IC3 , Cambridge)

Include IT in basic and general education curriculums Specialized training and certification of public sector IT

staff Society training in regions using school labs Targeted marketing and awareness campaigns

Availing low cost PCs and internet connectivity

Training and awareness

Training and AwarenessTraining and Awareness

Training and awareness

صحار

As Planned the First Phase of the

Road show is accomplished As Planned the First Phase of the

Road show is accomplished

عبرينزوى

صال له

خصب

صورالبريمي

Conclusion Conclusion

Government involvement at highest levels

Start by strategy & foundation first eOman Strategy covering all aspects of

initiative Create the Governance bodies Highly integrated implementation

Master Plan

You can visit us

www.eoman.gov.om

eMail us

eoman@eoman.gov.om

Thank You