tour8 midterm chapter: i managing supply issues in tourist transport
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MANAGING SUPPLY ISSUES IN TOURIST TRANSPORT
Information Technology
The society has entered the “ information age” and this has implications for transport provisions
One immediate impacts for tourist transport providers is that up- to –date information flows are now vital when a supply chain exists, and the transport provider is just one component of the overall tourist product
Examples of IT used in the
airline industry
Global Distribution System
Frequent flyer databases
Yield Management programs
Distribution and marketing of their products
Examples of IT used in the
airline industry
The design, operation and maintenance of aircraft and luggage handling
Check in systems at airports
CRS (Computerized Reservations
System - is based upon a large central
computer providing service to many sites, such as travel agencies and airport offices.
Amadeus
Galileo
Abacus
Apollo
SABRE
WORLDSPAN
GDS
Information Technology
It is seen as integral to gaining a competitive edge, and in maintaining continuous product innovations
Logistics
Is the process which seeks to provide for the management and co-ordination of all activities within the supply chain from sourcing and acquisition, through production where appropriate, and through distribution channels to the customers supply
Logistics
Logistics provides a competitive advantage by offering a strategic view of operational issues and an understanding of the links in the supply system
It also assists in the coordination of the service delivery function and transport
Freight train with containers in the United Kingdom
Boxcar - is a railroad car that is enclosed and generally used to carry general freight
The Scope of Logistics
Customer service
Purchasing
Technical expertise
Production planning
Storage and material handling
The Scope of Logistics
Transport
Inventory management
Warehousing
Planning and marketing strategy
The state and the supply of
tourist transport
International air travel requires countries to cooperate so that the movement of aircraft and people can occur in a reasonably flexible manner
To provide a degree of regulation and coherence in air travel, two important international agreements underpin present – day air travel :
The state and the supply of
tourist transport
The 1944 Chicago Convention, which established the principle of freedoms of the air and the 1946 Bermuda Agreement, which provided a framework for bilateral agreements to implement freedoms of air
The state and the supply of
tourist transport
A bilateral agreement is where two countries agree to provide air service on a reciprocal basis and it helps to facilitate and protect the rights of each country’s airline irrespective of whether it is profit or non- profit venture
FREEDOMS OF THE AIR
Freedom 1 : The right of an airline to
fly over one country to get to another
FREEDOMS OF THE AIR
Freedom 2 : The right of an airline to
stop in another country for fuel/ maintenance but not pick up or drop off passengers
FREEDOMS OF THE AIR
Freedom 3 : The right of an airline from
one country to land in a different country and
deplane passengers coming from the airline’s
own country.
FREEDOMS OF THE AIR
Freedom 4 :The right of an airline from
one country to land in a different country and board passengers travelling to the airline’s own country.
FREEDOMS OF THE AIR
Freedom 5 :It is the right of an airline
from one country to land in a second country, to then pick up passengers and fly on to a third country where the passengers then deplane.
FREEDOMS OF THE AIR
Freedom 6 : The right to carry traffic
from one state through the home country to a third state.
FREEDOMS OF THE AIR
Freedom 7 : The right to carry traffic
from one state to another state without going through the home country.
FREEDOMS OF THE AIR
Freedom 8 :The freedom to carry traffic between two domestic points in a foreign country on a flight that either originated in or is destined for the carrier’s home country.
FREEDOMS OF THE AIR
Freedom 8 : Also referred to as "cabotage" privileges. It involves the right to move passengers on a route from a home country to a destination country (A) that uses more than one stop along which passengers may be loaded and unloaded.