totalpost services plc. what is “gone away” mail? the generic term applied to mail that is...
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Impact of “Gone away” Mail ‘Cut Your Waste…Cut Your Costs’ Adverse impact on internal business processes Can add to the cost of postal delivery services Negative brand image Adds to your corporate carbon footprint Major source of identity theft Increases marketing costsTRANSCRIPT
Totalpost Services Plc
What is “Gone away” Mail?The generic term applied to mail that is “Returned to Sender” because…
the recipient has returned it because• addressee has moved or is not known• addressee has died• addressee doesn’t want it…
orIt can’t deliver it because
• Address is not known/incomplete• There is a physical barrier to delivery (e.g. no letterbox)
‘Cut Your Waste…Cut Your Costs’
Impact of “Gone away” Mail
‘Cut Your Waste…Cut Your Costs’
• Adverse impact on internal business processes• Can add to the cost of postal delivery services• Negative brand image• Adds to your corporate carbon footprint• Major source of identity theft • Increases marketing costs
What is captured…All kinds of information can be captured from different formats including 2d barcode – YOU tell US what you want to know, including
Customer name & address Alpha/numeric unique customer number Campaign information Mail out dates Reason for return
‘Cut Your Waste…Cut Your Costs’
How we capture it…• Manual capture – including key verification
• OCR capture
• Barcode scanning (including 2D barcodes)
‘Cut Your Waste…Cut Your Costs’
How we do it…• Mail is routed directly to one of our secure processing
centres via a unique return address• Mail is processed according to your specification • Pack contents can be recovered and returned, or securely
destroyed • “White mail” correspondence identified and forwarded or
processed
‘Cut Your Waste…Cut Your Costs’
How You Benefit…• Significant financial savings through working with cleaner data• Our solution removes goneaway mail processing from your
business• Reduces/eliminates additional postal delivery costs• Your brand image is protected and enhanced• Opportunities for identity theft are mitigated• A positive contribution to your corporate carbon footprint• We give you data…not paper!
‘Cut Your Waste…Cut Your Costs’
And then…• We deliver the captured data in the required format to you via secure
ftp • Every bit of waste material generated is recycled helping YOU to
improve your carbon footprint*
‘Cut Your Waste…Cut Your Costs’
PS…Our data enhancement solution can validate your data against national suppression files and provide valuable trace addresses if required
Thank you for listeningAny Questions?Email: [email protected]
Mobile: 07867 358 104
Email: [email protected]
Mobile: 07920 336 002
www.totalpost.com
Returned Management Solutions
‘Cut Your Waste…Cut Your Costs’