torres strait island regional council operational plan plan... · 2019. 11. 20. · 2 torres strait...

1 TORRES STRAIT ISLAND REGIONAL COUNCIL - OPERATIONAL PLAN 2019/20

Torres Strait Island Regional CouncilOperational Plan2019/20


The Torres Strait Island Regional Council (TSIRC) acknowledges our Native Title Holders, our Elders past and present, and all members of the Communities we serve within the 5 clusters of Zenadth Kes; the Gudaw Maluligal Nation of the Top Western Islands, Maluligal Nation of the Western Islands, Kemer Kemer Meriam Nation of the Eastern Islands, Kulkalgal Nation of the Central Islands, and the Kaiwalagal Kaurareg Aboriginal Nation of the Inner Islands. We recognise their continuing connection to land and sea, and the strength of a cultural heritage and belief system that spans past, present and future generations.


Vision

Mission

Values

Autonomous:

We achieve autonomy when we empower our people and community through rigorous engagement, consultation and participation. An autonomous council fuels both local and regional self-sufficiency.

Prosperous:

We are prosperous when we are flourishing, thriving, or have success; This can be in our faith, culture, traditions, happiness, fortune or health and wellbeing.

Sustainable:

We are sustainable when we deliver social, economic or environmental solutions that enhance current community needs and long term aspirations.

“To improve our Communities’ livability in all we do”

RespectWe have respect for each other and the communities we serve.

CourageWe are courageous leaders, who think innovatively.

AccountabilityWe are accountable and responsive to our communities.

ResilienceWe are builders of a sustainable and resilient region.

OneWe are one team who achieves together.

“For our Communities and Council to be Autonomous, Prosperous and Sustainable”

Liveability:

Liveability is the sum of the factors that add up to a community’s quality of life - including the built and natural environments, economic prosperity, social stability and equity, educational opportunity, and cultural, entertainment and recreational possibilities.


What is an Operational Plan?

We develop strategic plans to set priorities for our core business operations and guide our budgetary management.Our Operational Plan (2019-2020) sets out our major annual objectives and is aligned with our annual budget. At a higher level, our Operational plan fits within our Corporate Plan (2020-2025), which is our 5 year strategic direction implementing our vision, goals and objectives as guided by rigorous community consultation. Our Corporate Plan and Operational Plan are approved by Council by resolution through the Council meeting process.TSIRC’s strategic plans also align to the Torres Strait & Northern Peninsula Regional Plan (2009-2029). For more information on our integrated planning process, please visit: http://www.tsirc.qld.gov.au/your-council/publications/plans


How we manage our Operational Risk

The Local Government Regulation 2012 requires the management of risk to be included in Council’s Annual Operational Plan. Annual operational plan contents s 175 (1) - the annual operational plan for a local government must – (b) state how the local government will – (ii) manage operational risks. The Council’s risk management vision is ‘creating excellence in risk, work health and safety and business continuity management’. The objectives are managing risk exposure, consistently and systematically to maximise community outcomes. This effectively leverages the benefit of opportunities, manages uncertainty, builds organisational resilience and minimises the impact of adverse events to ensure sustainability. Risk management for our jurisdictional region is governed by the Enterprise Risk Management Framework which is integral to our overarching Corporate Governance Framework. Our approach is aligned with AS/NZS ISO 31000: 2018 Risk Management and is tailored to the specific business and the organisational context of Council at an operational, tactical and strategic level. The framework provides procedures, systems, policies and strategies that focus on effective risk management leadership through engagement and consultation. In addition to ongoing risk reviews at corporate, operational and local level, the Executive Leadership Team participates in an annual workshops to review the corporate risk profiles and ensure risks are managed effectively to a level as low as is reasonably practicable taking into consideration emerging issues, global trends, threats and opportunities. Risks are also reviewed regularly through engagement of the Risk Managers, the Work Health and Safety Advisory Committee and the Audit Advisory Committee. These Committees support good governance through consultation and engagement with Council Executive Leadership, Managers and Officers.By identifying and actively managing risks and with the implementation of numerous risk treatment strategies, business continuity plans, incident management protocols, inspections and audits, security plans and work health and safety initiatives, the Council is equipped to ensure that risks are managed to a level as low as is reasonably practicable whilst optimising restricted opportunities available.


Bruce RangaChief Executive Officer

Executive Office Functions

TSIRC is unique in comparison to other local government organisations; we service a population base of approx. 5,000 people, spread across 42,000 square kilometres of ocean, 15 island communities and an international border, which we share with Papua New Guinea. Our communities each have their own unique characteristics and service requirements, and our geographical positioning increases our vulnerability to certain risks, such as biosecurity and the effects of climate change. As a result, our delivery extends to more than traditional local government services such as roads, water and waste, and into areas of social, environmental, economic outcomes; driving a corporate culture of operational efficiency and service delivery excellence is paramount to achieve our communities’ liveability and sustainability aspirations.


Executive Office

1.

Independent & Objective Audit Review of Council Operations

No. Objective Corp. Plan Function Q1 Q2 Q3 Q4

2.

Poruma Land Transfer and Saibai Land Transfer and Ugar Land Transfer (OP): To facilitate the progression of transfer of Deeds of Grant in Trust from Council to community-based entity that has been fully endorsed by the community to be the trustee

3. Enterprise Divestment (OP):

Evolve Council’s Enterprise Divestment Strategy aligned to Enterprise Development Strategy

4.

Landing Holding Act (LHA) Katter Lease Resolution (OP):

To advocate for the grant of pending LHA entitlements in all Divisions

5. Template (regional) Infrastructure & Housing ILUA (OP):

To develop an ILUA for each division of the electorate to cover all frequently used Future Acts under the Native Title Act 1993 (Cth) maximise expediency in Native Title validation

Internal Audit

Legal Services

Legal Services

Legal Services

Legal Services


Executive Office


People & Wellbeing6.

To negotiate with staff and have certified via QIRC, Certified Agreement 2


To develop and implement Training and Succession Plans


Identifying roles and employees from TAP, skill gaps & training identified


Capture any high risk positions for succession planning


Employee Wellbeing Programs


Executive Office



WHS Program Refresh


Jan PoolChief Operating Officer

Operations Functions

To deliver quality and reliable services that meet the needs of all of our unique 15 communities in all undertakings, the Operations Division strive to achieve service provision to our communities in a manner which maximises both Council and community ideals. This is achieved through economic, social and environmental objectives being assessed in all stages of our operations from long term planning through to on ground operational delivery.Our strategic focus is centred around building empowered and trusting relationships with our key stakeholders, ensuring sustainable outcomes for our communities. We aim to achieve this by forging a strategic pathway towards operational leanness, administrative efficiency and a culture of innovative delivery with a strong commitment to continuous improvement and development of the operations team and its capacity; and the efficient delivery of services, through teamwork and capacity building.


Corporate Affairs & Engagement


Comms &Engagement

12.

Refresh Council’s Core Brand Assets & Digital Channels

Comms & Engagement13.

Deliver Youmpla Voice Community Engagement, Event & Linguist programs

14.

Transitional Action Plan Refresh & Benchmark

15.

Advocate for Regional Development & Governance Reform (One Boat)

16.

Build Strategic Knowledge Alliances - Domestic & International

Comms & Engagement

Comms & Engagement

Comms & Engagement




17.

Refresh Council Integrated Planning Process & Implement Digitisation/Automation Tools

Enterprise & Grant Devlp18.

Development of Council’s Visitor Management Strategy

19.

Development of Council’s Enterprise Development Strategy

20.

Refresh of Council’s Community & Regional Grant Programs

21.

Implement Council’s Procurement Transformation Program

Comms & Engagement

Strategic Partnerships & Procurement

Comms & Engagement

Enterprise & Grant Devlp




22.

Evolve Council’s Ethical Purchasing Standards & PoliciesStrategic Partnerships & Procurement


Community & Environment


Enviro Health23.

Food Safety: - Community Education & Awareness - Licensing Program Stage 1 – Commercial premises - Licensing Program Stage 2 – Community licences

Enviro Health24.

Education and Awareness on Water Sanitation, Waste Management and Sewerage

Enviro Health

25.

Mosquito Management: - Inspection, Albopictus Survey - Education, Awareness, Control Activities - Assist the Dengue Action Response Team (DART) - Implement Mosquito Management Plan

Enviro Health26.

Implement Biosecurity Plan & Strategy

Enviro Health27.

Animal Management: - Domestic Animal Compliance - Veterinary Services - Compliance & Enforcement Program




Enviro Health28.

Environmental Health Worker Development & Certification Program(s)

Community Health & Wellbeing

29.

Delivery of Healthy Lifestyle Program to Communities



31.

Healthy Lifestyle Officer Development & Certification Program(s)


32.

Partner with key regional stakeholders on key community health priority program delivery

30.

Community Volunteer Development Program




Indigenous Knowledge Centres

33.

Work with State Librarian & key stakeholders on best practise IKC delivery model

Indigenous Knowledge Centres

34.

Program Delivery: - First 5 Forever Program - Public/Community Library Program - Roll out of Fresh Start to all IKC - Idea’s Box Masig

36.

Support Child Care Services to address barriers to Child Care participation, particularly targeting disadvantaged and vulnerable families and communities through provision of Aragun Child Care Centre (Badu) and Hammond After School Care (ASC)

37.

Operate a long day care centre that is culturally safe and

secure for primary service users who identify as Aboriginal and/or Torres Strait Islander on Badu Island

35. Support the development of the home support aged care

service system that meets the aims of the Commonwealth Home Support Programme and broader aged care system

Child Care

Child Care

Aged Care




Child Care38.

Feasibility study of alternative Childcare support in community - Approved Long Day Care Service


Engineering Services


Major Infrastructure

39.

Seawalls Design works for Boigu, Poruma, Iama, Warraber & Masig

WaterMgt

42.

Water Lagoon Cover Repair/Replacement – Saibai, Erub, Mer and Ugar

WaterMgt

43.

Mer Lagoon Pumps, Filtration & Dosing

41.

Torres Strait Tide Gauge Project

40.

Seawalls Stage II Construction Major Infrastructure

Major Infrastructure




WaterMgt

44.

Hammond Water Improvements

WaterMgt

Water,Waste Water

Water Mgt,Waste Water

47.

Sustainable Water & Wastewater Management Project

Water Mgt,Waste Water

48.

Smart Water Meter Project

46.

ICCIP – Water Project - Critical Infrastructure/Legislative Compliance Upgrades

45.

Chlorine Dosing & Monitoring Technology & Automated Flocculation Dosing




49.

Sewerage Treatment Plant Effluent outfall pipe - Saibai

Waste Water

52.

Sewerage Pump Station Refurbishment – Kubin

53.

Sewerage Pump Station Refurbishment and Sewerage

Treatment Plant Upgrade St.Pauls

51.

Solar Powered Mixer / Aerators – Badu. Kubin/St Pauls Sewerage Pond Modifications

50.

Sewerage Pump Station Refurbishment and Sewerage Treatment Plant Upgrade – Boigu

Waste Water

Waste Water

Waste Water

Waste Water




Transport54.

ICCIP Metal Waste & Clean Up Project

Transport

Transport

Transport57.

Warraber Airstrip Fence Replacement

Transport58.

Marine Access Channel Dredging Study

56.

Erub Airport Road Upgrade

55.

Ugar Safe Access Works


Building Services


Construction59.

Apprenticeship & Traineeship Program

Construction

Construction

Maintenance62.

Consolidation of repairs and maintenance activities of housing, fleet and community assets to improve delivery of services in community including provision of trade services to private resident owners

Maintenance63.

Implementation of a Preventative Maintenance Program

software to assist better management and planning of council assets

61.

Fuel Bowser Upgrade Program

60.

Establishment of Construction Team which will have the capability to design and construct


65.

Corporate Building & Recreation Capital Works Program

Building Services


Maintenance64.

To purchase/rent new fleet and/or plant as necessitated through Asset Management planning

Risk & Asset Mgt


70. Planning for establishment of a Housing Authority (HA)

Housing & Tenancy Services


Tenancy66.

Increase rental collections rate(s)

Tenancy

Tenancy

Housing69.

Full registration under QSRSCH

68 Tenants survey

67.

Reduction in current debts levels

Housing


Strategic Projects & Logistics


Strategic Projects &Logistics

71.

Establish project allocation and delivery framework

Strategic Projects &Logistics

72.

Mobilisation of footprint and community support model


Business Services Functions

Business Services will focus on a number of compliance and legislative changes affecting Councils operations this year. Planning and staggering the implementation of these changes is key in enabling robust systems that will ensure changes have minimal impact on operations, with the greatest amount of efficiency in meeting compliance standards.We will continue our focus on strengthening Council’s internal financial reporting and long term strategic modelling capabilities; Real time dashboards to decision makers will enhance financial visibility and build capacity across the organisation. The upgrade of our current ERP System will also improve quality of information and accessibility. Benefit realisation will be gained through reduction of wastage, Council’s debt recovery and forecasted operating result.Our Asset Management Plan (SAMP) will enhance how we update our risk registers and insurance profiles. Information services will focus on adequacy of infrastructure across the Council, whilst continuing to focus on ensuring data integrity, network security and document control.

Hollie FaithfullActing Chief Financial Officer


Business Services


Financial Accounting73.

Strengthen Council’s long-term financial planning and quantify

the long-term requirements for services, service levels and associated costs

Financial Accounting

Financial Accounting

Financial Accounting76.

Implement legislative changes in Council’s financial systems

for the following accounting standards – AASB 15 Revenue, AASB 1058 Income for NFP and AASB 16 Leases

Mgt. Accounting77.

Deliver Corporate Overhead Analysis Program

75. Collaboration with Council Operational functions to deliver effective debt management program(s)

74.

Develop stronger link between Asset Management Plans and Councils budget development


75.

Implementation of TechOne standard dashboards and metric

reporting to enable real time data accessibility across the organisation

Business Services


Information Technology79. IT Transformation Program and Strategy

Information Technology

Information Technology81.

Implement Risk & Asset Management Planing & Compliance

Program

82. Asset Revaluation Program

80. Provide planning for upgrade and migration of ECM and Tech One systems to dedicated, hosted Technology One Platform

Information Technology

Implementation of TechOne standard dash boards and metric

78. reporting to enable real time data accessibility across the organisation

Mgt. Accounting


Business Services


Risk & Asset Mgt83. Group Insurance Evaluation and Cost Efficiency Program

Risk & Asset Mgt84.

Evolve Business Continuity Planning & Exercises


HEAD OFFICE & ENQUIRIES

Lot 12 Francis Road,Hammond Island,

Qld 4875

phone: (07) 4034 5700 I fax: (07) 4043 5750email: [email protected]

torres strait island regional council operational plan plan... · 2019. 11. 20. · 2 torres strait...

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