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Global Technology Solutions Partner
How a dedicated team of designers and developers under
Netsmartz's Build Your Team model is adding value to Samsung's
operations.
Toll Free Number: 1-888-661-8967
https://shop.Samsung.com/in
Samsung Electronics Co., Ltd. is a South Korean multinational electronics company headquartered in Suwon, South Korea. It is a global leader in consumer electronics and white goods. The Samsung India Online Shop is managed and maintained by Samsung India Electronics eStore team backed by its dedicated team at Netsmartz.
The Samsung team at Netsmartz has developed the Samsung India’s online eStore and are currently maintaining it. It has been built using the Magento Community Framework. The objective was to provide a good scalable online ecommerce platform for Samsung consumers, employees and enterprises directly linked with Samsung, to purchase different products with ease.
THE CLIENT
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Netsmartz set up a dedicated team to develop a new storefront for Samsung
An SME (Subject Matter Expert) was appointed to architect the solution
The team follows the Agile process using JIRA to keep track of day to day tasks and to provide visibility to the client
A daily Scrum meeting with the client is part of the process
The Project Manager is the Single Point of Contact (SPOC) who liaises with the client
APPROACH
CHALLENGES
+Samsung needed to revamp its existing online storefront in India on an urgent basis and needed a full-fledged skilled team of developers to handle the task
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The team needed to be in a controlled environment for security and confidentiality reasons
Branding guidelines needed to be followed to the letter so they needed an experienced team that could handle the task
The team had to be skilled in multiple technologies since the project had a lot of parameters that needed to be met
The Samsung team at Netsmartz consists of 21 team members.
This has grown from the initial team of 6 people. The team is
expected to expand in the coming months.
THE TEAM
Global Technology Solutions Partner
Toll Free Number: 1-888-661-8967
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Reports have been upgraded further to provide all the
analytical information needed by the eStore team
The distribution line in the backend of the new application
has been enhanced to allow engagement of multiple
distributors and brand shops to upload and sell their
respective inventories online
We provide 24x7 NOC support to handle and solves queries
related to Amazon Server, Galera Cluster and Modsec
security
Functionality Testing, Automation Testing, Performance
Testing, Cross-browser Testing, Beta Testing and Accessibility
Testing are consistently carried out
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A Content Management engine was created using Magento
and MySQL so Samsung's Sales teams could put together
product details and information speedily in the backend
Enhanced features like Pre-booking, Notify me, Multiple
Payment Gateways, Track Shipments were implemented and
control was provided to the eStore team
The website was made responsive and a single login allows
customers to access all Samsung's global sites with the same
account
A PWA (Progressive Web Application) is under development.
Progressive Web Apps are experiences that combine the best
of the Web and the best of apps
The back-end architecture of the new system was built to
scale (hosted on Amazon Cloud) and to tackle high traffic
load smoothly. It handles 60 – 70K users every day and this is
only expected to grow exponentially
The new application has been encapsulated by server level
security modules and a firewall to prevent unwanted
intrusions on the website
The administrator panel access levels have also been
enhanced using feature-based roles and permissions
Flash Sales and campaigns are now easy to manage and can
be rolled out as and when needed, using the customized
workflows implemented within Magento
All the three store fronts (B2C, B2E and B2B) have been
merged. Since the data is centralized, the eStore team can
manage the product line, orders and offerings from one
single Admin panel
SOLUTION
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At Netsmartz our people are fluent in English and you will have no issues communicating with them
We tackle the time zone difference by ensuring there is adequate overlap with your time zone
Once your team reaches a certain size, a Project Manager is appointed who spends more time in your time zone for efficient communication
Our people take full ownership of projects rather than behaving like hired hands
If you need a particular technology for your project, we ensure the resources receive training if needed
We have state-of-the-art communication facilities with enhanced video conferencing equipment and high-speed Internet
We scale your team up and down as per requirement so you never face a manpower crunch or have to pay for resources you don’t need
IP Ownership: rest assured that the assets and code we develop will always belong to you
WHY BUILD YOUR TEAM @ NETSMARTZ
ABOUT NETSMARTZ
Netsmartz Global Delivery Center, Chandigarh
Headquartered in Rochester, New York, with multiple offices across the globe, Netsmartz is a CMMi3 & ISO 9001:2008 certified company. Formed over 17 years ago, we currently have more than 1000 employees, a rich experience of successfully executing 2000+ projects and working with small companies to Fortune 1000 clients.
Global Technology Solutions Partner
Toll Free Number: 1-888-661-8967
RESULTS
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The Samsung team has grown from 6 to 21 members
Work turnarounds are fast and have taken the pressure off
the Samsung team
Thanks to 24x7 NOC support, the backend architecture can
handle increasing traffic loads easily -60-70K users visit the
site daily
Samsung can create Flash Sales, Discount offers and pricing
promotions extremely fast for different audience segments
They can ramp up or scale down team size easily as per
requirement. We will be adding 10 more people for
Samsung's PWA (Progressive Web App) soon
The solution created is a top-notch eStore that is responsive,
and scales up to handle high volumes of traffic
WHAT WE IMPLEMENTED
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Multiple storefronts managed through one content
management system
Customized workflows within Magento to cater to
business needs
Data migration
Add-on plug and play features like multiple payment
gateways, distributors, pre-booking etc.
Data analytics with enhanced reports
TECHNOLOGIES USED +
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Unification of the Samsung Shop customer base by deploying
Single Sign On of the parent website
Integrate inventory, orders and shipment with the third- party
distribution system
Automated test cycle and deployment for streamlined
maintenance
ISO/IEC 27001:2013CERT I F I ED
Individual Certifications
Company Certifications
Like to find out more about how you can Build Your Team@Netsmartz?
Toll Free Number: 1-888-661-8967
http://www.netsmartz.com/software-development/build-your-team-netsmartz/
HQ: 332 Jefferson Road, Rochester, NY 14623, Phone: 1-585-340-1166
ROCHESTER LOS ANGELES TORONTO OSLO SINGAPORE CHANDIGARH MOHALI GURGAON
If you need to know more about how we can help you get your dedicated team, do get in touch. We can set up a meeting at a time suitable for you.
NETSMARTZ LOCATIONS
LOS ANGELES
GURGAON
ROCHESTER
TORONTO
OSLO
MOHALI
CHANDIGARH
SINGAPORE
Global Technology Solutions Partner
Rochester, NY
Los Angeles, CA
Toronto
332, Jefferson RoadRochester, NY 14623, USPhone: +1-585-340-1166
200 Spectrum Center Dr Irvine, CA 92618, USPhone: +1-949-813-3114
545 King St W, TorontoON M5V 1M1, Canada Phone: +1-647-542-0114
Chandigarh
Mohali
Gurgaon
Netsmartz House,Plot no. 10, Rajiv Gandhi ChandigarhTechnology Park, Chandigarh - 160101Phone: +91-172-5055200
IT-C-6, Sector 67, Mohali – 160062,Punjab, IndiaPhone: +91-172-3068070
9th Floor, JMD IT MegapolisSector 48, Sohna RoadGurgaon - 122001Phone: +91-124-4978466
Oslo
Singapore
Gjekstadveien 363218 Sandefjord, NorwayPhone: +47 97653546
16 Raffles Quay, #33-03 Hong LeongBuilding, Singapore 048531Phone: +65-9450-4800