Global Technology Solutions Partner

Netsmartz helped a growing multimedia content company, iScuela, streamline its

Sales and Marketing divisions by adopting Microsoft's cloud based Dynamics 365

solution. This solution supported their collaborative vision and allowed the company

to continue on its path of aggressive growth.

THE CLIENT

iScuela is the world's first, comprehensive educational platform with rich multimedia content covering the K-12 syllabus and is available on handheld devices. iScuela focuses on delivering content in the best way it can be consumed. Engaging interactive modules, 3D videos, high quality, information-rich images and crisp content makes iScuela a complete learning platform. When an internal evaluation was done, a sales management solution was the primary thing the company needed to have.

As the company had just ventured out in the corporate world, investing money in building up an IT infrastructure was the last thing they needed. In order to speed and scale up things , a cloud-based CRM solution was needed

Since they were already using Microsoft Office 365 for their messaging and collaborative needs, they needed a CRM solution that could integrate with other Microsoft SAAS based offerings

CHALLENGES

+

+

Toll Free Number: 1-888-661-8967

http://iscuela.com/

APPROACH & SOLUTION

+

+

+

Netsmartz stepped in and provided the appropriate solution

After evaluating Salesforce.com and SugarCRM, the company decided to adopt Microsoft Dynamics 365 consisting of Sales, Marketing, Customer Service, Field Service and Project Service Automation modules

Dynamics 365 was selected because of its ability to integrate with other Microsoft productivity software. All of the company's employees including sales, marketing, presales and post-sales service engineers, maintenance, channel operations, project managers, accounting, and even IT staff use the solution to perform their daily tasks

+

+

There needed to be consolidated data repositories with integration between the Microsoft Outlook email platform and the CRM solution

The solution needed to keep up with demands from their Sales, Marketing and technical teams with flexibility in integration

Global Technology Solutions Partner

Toll Free Number: 1-888-661-8967

RESULTS

+ With Microsoft Dynamics 365, employees have a complete relationship record located in one place and anyone with appropriate privileges can access email messages or contact records linked to a particular contact or opportunity

ABOUT NETSMARTZ

Netsmartz Global Delivery Center, Chandigarh, India

Headquartered in Rochester, New York, with multiple offices across the globe, Netsmartz is a CMMi3 & ISO 9001:2008 certified company. Formed over 17 years ago, we currently have more than 1000 employees, a rich experience of successfully executing 2000+ projects and working with small companies to Fortune 1000 clients.

+

+

By deploying Microsoft Dynamics 365, iScuela has taken advantage of core Customer Relationship Management (CRM) functionality, including client communications, lead tracking, sales force automation, marketing automation, easy-to-use queries, and workflow creation

To enhance productivity and intelligence of the team , Netsmartz integrated Dynamics 365 with Office 365 along with Cortana Intelligence and Power BI

+

+

+

+

Sales team now have the power of predictive analytics, digital intelligence and automated lead scoring

The whole experience of teamwork is enhanced with the flexibility to share notes using OneNote, and enables the team to share documents with real-time co-authoring

Enhanced customer management as Dynamics 365 for Sales provides social insights, up-to-date company information and an embedded sales process

The connection between Microsoft Dynamics CRM Online and Microsoft Outlook has proven to be a key factor in unifying sales and marketing, helping the company meet growth goals while improving service to existing clients

ISO/IEC 27001:2013CERT I F I ED

Cloud Solution Provider (CSP)

HQ: 332 Jefferson Road, Rochester, NY 14623, Phone: 1-585-340-1166

ROCHESTER LOS ANGELES TORONTO OSLO SINGAPORE CHANDIGARH MOHALI GURGAON

Like to find out how our Dynamics 365 solutions can grow your business?Toll Free Number: 1-888-661-8967

http://www.netsmartz.com/software-development/build-your-team-netsmartz/

sales@netsmartz.com Increase business productivity and sales automation in your workplace with a Cloud based Microsoft Dynamics 365 solution from Netsmartz. Get in touch and let’s talk!

NETSMARTZ LOCATIONS

LOS ANGELES

GURGAON

ROCHESTER

TORONTO

OSLO

MOHALI

CHANDIGARH

SINGAPORE

Rochester, NY

Los Angeles, CA

Toronto

332, Jefferson RoadRochester, NY 14623, USPhone: +1-585-340-1166

200 Spectrum Center Dr Irvine, CA 92618, USPhone: +1-949-813-3114

545 King St W, TorontoON M5V 1M1, Canada Phone: +1-647-542-0114

Chandigarh

Mohali

Gurgaon

Netsmartz House,Plot no. 10, Rajiv Gandhi ChandigarhTechnology Park, Chandigarh - 160101Phone: +91-172-5055200

IT-C-6, Sector 67, Mohali – 160062,Punjab, IndiaPhone: +91-172-3068070

9th Floor, JMD IT MegapolisSector 48, Sohna RoadGurgaon - 122001Phone: +91-124-4978466

Global Technology Solutions Partner

Oslo

Singapore

Gjekstadveien 363218 Sandefjord, NorwayPhone: +47 97653546

16 Raffles Quay, #33-03 Hong leongBuilding, Singapore 048531Phone: +65-9450-4800