to obtain feedback on member satisfaction with our meetings: meeting organization meeting content ...
TRANSCRIPT
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Rotary Club of Arlington Heights
Meeting Satisfaction Survey Results
March 4, 2015
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Purpose of the Survey
To obtain feedback on member satisfaction with our meetings:
Meeting organization Meeting contentVenue
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Survey Logistics
On-line Survey hosted by SurveyMonkey
Survey was conducted in the latter half of JanuaryE-mail notifications: 1/20, 1/23, and 1/28. Meeting Announcements: 1/15, 1/22, and
1/29 46 responses were received
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Characteristics of Respondents
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Meeting Content & Structure:Meeting Length
Ex-tremely
33%
Very61%
Somewhat4%
Slightly2%
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Meeting Content & Structure:Meeting Timeliness
Extremely39%
Very46%
Somewhat11%
Slightly4%
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Meeting Content & Structure:Announcements
Ex-tremely
35%
Very46%
Somewhat17%
Slightly2%
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Meeting Content & Structure:Fun & Frolic
Extremely24%
Very31%
Somewhat20%
Slightly22%
Not at all2%
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Meeting Content & Structure:Programs
Ex-tremely
16%
Very55%
Somewhat25%
Slightly5%
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Meetin
g V
en
ue:
Locatio
nP
ark
ing
Extremely39%
Very35%
Somewhat13%Slightly
7%
Not at all7%
Extremely33%
Very47%
Somewhat13%
Slightly7%
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Meetin
g V
en
ue:
Sele
ctio
nQ
uality
Extremely20%
Very41%
Somewhat22%
Slightly9%
Not at all9%
Extremely17%
Very48%
Somewhat17%
Slightly7%
Not at all11%
Qu
ality
Qu
ality
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Men
u S
atis
factio
n
Ten
ure
Ag
e
< 50 50-65 >650%
20%
40%
60%
80%
100%
Not SatisfiedSomewhatSatisfied
<6 years >6 years0%
20%
40%
60%
80%
100%
Not SatisfiedSomewhatSatisfied
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Meetin
g
Ven
ue:
Serv
ice
Valu
e
Extremely28%
Very48%
Somewhat20%
Not at all4%
Extremely24%
Very47%
Somewhat16%
Slightly4%
Not at all9%
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Interest in Substituting a Service Project for a Meeting
Very28%
Somewhat46%
Not26%
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Serv
ice P
roje
ct
Inte
rest
Ten
ure
Ag
e
< 50 50-65 >650%
20%
40%
60%
80%
100%
NotSomewhatVery
<5 6-10 >100%
20%
40%
60%
80%
100%
NotSomewhatVery
Ten
ure
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One Suggestion to Improve Meetings
General Themes Improved communications Fun & Frolic suggestions Venue recommendations Diversified programs Diversify meetings Encourage fellowship Importance of timeliness
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In Conclusion• Thank you for taking time to
share your feedback and opinions.
• We are a diverse club with different opinions and priorities.
• While the majority of members are satisfied with our current structure and venue, opportunities for improvement were identified, and they are being addressed.