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Deutsche Windtechnik To get to know us Facts, insights, references

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Page 1: To get to know us · Edinburgh USA Houston North America East Asia Europe 8 9. Curiosity reveals the ... Why is this important? As a customer, you benefit from our strength and agility

DeutscheWindtechnik

To get to know us

Facts, insights, references

Page 2: To get to know us · Edinburgh USA Houston North America East Asia Europe 8 9. Curiosity reveals the ... Why is this important? As a customer, you benefit from our strength and agility

Having experience means it can be done.

deutsche-windtechnik.com

Page 3: To get to know us · Edinburgh USA Houston North America East Asia Europe 8 9. Curiosity reveals the ... Why is this important? As a customer, you benefit from our strength and agility

Welcome!

You like it short and concise? Then this brochure is just right for you! It contains the most important facts, insights and customer testimonials about Deutsche Windtechnik.

Who are we? Europe‘s largest indepen- dent service provider for wind turbines. We combine all competencies under one roof, from the foundation to the nacelle, from maintenance to sophisticated service strategies. We offer the solution that fits your project, onshore and offshore, in Germany as well as many countries worldwide.

Our goal is to achieve the best possible technical operation at an optimal price- performance ratio.

Have fun skimming through.

Contents 6 A quick look at the facts8 Worldwide activity12 Independence means everything to us14 Experts for every discipline16 Onshore maintenance18 Contract options22 Foresight and experience at sea24 Full service offshore26 Offshore references30 Training under realistic conditions34 Overview of services36 Our locations38 Imprint

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Page 4: To get to know us · Edinburgh USA Houston North America East Asia Europe 8 9. Curiosity reveals the ... Why is this important? As a customer, you benefit from our strength and agility

1,300+ employees

4,000+ wind turbines under basic or full maintenance contracts

67 onshore substations under technical management

320 service vehicles

150 service stations worldwide

142 millioneuros turnover in 2018

Established in

2004

DNV GL certifiedin accordance with DIN ISO 9001, ISO 14001 and BS OHSAS 18001

A quick look at the facts

6 offshore substations under technical management

Multi-brand specialist: Vestas /NEG Micon Siemens / AN Bonus Nordex Senvion Fuhrländer Gamesa Enercon

Global spare parts management

5,000+ on-demand repairs and expert appraisals

2 work boats

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Page 5: To get to know us · Edinburgh USA Houston North America East Asia Europe 8 9. Curiosity reveals the ... Why is this important? As a customer, you benefit from our strength and agility

Worldwide activity Not all service is the same: Depending on the location, there can be major country-specific differences in the operator structure, compen- sation models, infrastructure, security standards and other regulations. We are at home in these markets and understand the differences.

Our Locations

Gemany BremenFlintbek OstenfeldOsnabrückViöl

Denmark Havneby

France Châlons-en-Champagne Poland Poznan

Spain Zaragoza

Sweden Varberg

TaiwanTaipeh

The Netherlands Utrecht

United Kingdom Edinburgh

USA Houston

East AsiaNorth America

Europe

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Page 6: To get to know us · Edinburgh USA Houston North America East Asia Europe 8 9. Curiosity reveals the ... Why is this important? As a customer, you benefit from our strength and agility

Curiosity reveals the fascination in our work.

We have transitioned our Siegbach wind farm, which comprises three Nordex N100 Gamma turbines, from partial maintenance to a full

maintenance contract with Deutsche Windtechnik AG – with very good results. In addition to the high level of commitment of the people at Deutsche Windtechnik, the flexible design of the con-tract was a deciding factor for us.

Moritz MöllerHead of Renewable Energies DepartmentMainova AG

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Page 7: To get to know us · Edinburgh USA Houston North America East Asia Europe 8 9. Curiosity reveals the ... Why is this important? As a customer, you benefit from our strength and agility

Independence means everything to us As an independent multi-brand specialist, we offer full service for wind turbines made by Vestas/NEG Micon, Siemens/AN Bonus, Nordex, Senvion, Fuhrländer, Gamesa and Enercon. This position ensures our objective point of view and gives us freedom of design.

Competition provides price advantages: Clustering that spans multiple wind farms, forward-looking maintenance and the advantages of digitisation and business intelligence have enabled us to permanently reduced the costs of the operation and mainte-nance of wind turbines. Our in-house development of new repair processes, improved components and replacements also increases our efficiency.

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Page 8: To get to know us · Edinburgh USA Houston North America East Asia Europe 8 9. Curiosity reveals the ... Why is this important? As a customer, you benefit from our strength and agility

Experts for every discipline Our more than 1,300 employees make us what we are. This works especially well when we pool our experience.

Depending on your service requirements, our experts work on an interdisciplinary basis, develop new ideas, incorporate proven methods and redefine interfaces. The close cooperation between our various business units gives us a strong foundation. Why is this important? As a customer, you benefit from our strength and agility. Our company structure makes us a reliable, dynamic and healthy partner.

As a financial investor from Zurich, we currently have a total of 16 turbines under full maintenance contract with Deutsche

Windtechnik. The comprehensive know-how and excellent consulting in the area of contract content were deciding factors for us. The very uncomplicated and individual service that perfectly fits our needs is the exact opposite of rigid corporate structures. The balanced price-performance ratio also makes Deutsche Windtechnik attractive for further contracts.

Henning PriggeMember of the General ManagementInvestInvent AG

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Page 9: To get to know us · Edinburgh USA Houston North America East Asia Europe 8 9. Curiosity reveals the ... Why is this important? As a customer, you benefit from our strength and agility

We know onshore maintenance like the back of our hand

The quality of our service is based on the following factors:– Multi-brand competence – Our own competence centre for system engineering – 24/7 remote data monitoring, Europe-wide service network and increasing number of locations worldwide– Proven spare parts management and flexible logistics

We focus on classic service tasks: mainte-nance, repair, inspection and optimisation of wind turbines, supported by analysis, evaluation and monitoring.

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Page 10: To get to know us · Edinburgh USA Houston North America East Asia Europe 8 9. Curiosity reveals the ... Why is this important? As a customer, you benefit from our strength and agility

optional

Flexible contract options

Large components:

Main gearbox, transformers

within the wind turbine,

swing bearing, generator,

main bearing and shaft,

cast parts hub/tower

included

Maintenance contracts

Services

Maintenance work according to manufacturer specifications, including working materials and lubricants

Upgrades

Remote data monitoring 24/7

Technical consulting

Availability guarantee up to 97%

Wear parts, small parts

Repairs without spare parts

Repairs incl. spare parts without large components

Repairs incl. spare parts incl. large components

Repair of write-offs

Repair of the rotor

Repair of damage caused by natural forces

Foundation Package

without large components

incl. large components

incl. large components + rotor blades

incl. large components + damage caused by natural forces

Basic BasicPlus

Full Maintenance Full Maintenance plus

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Page 11: To get to know us · Edinburgh USA Houston North America East Asia Europe 8 9. Curiosity reveals the ... Why is this important? As a customer, you benefit from our strength and agility

Our service strategy ensures maxi-mum responsiveness and availabi-lity. Staff at Innogy and Deutsche

Windtechnik work closely together on a daily basis allowing us to react very flexibly to situations involving our 435 wind turbines in Spain. The result is an optimal cost-performance ratio.

Alan Henderson Head of Asset Management and OperationsInnogy

Freedom means trying out unusual things.

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Page 12: To get to know us · Edinburgh USA Houston North America East Asia Europe 8 9. Curiosity reveals the ... Why is this important? As a customer, you benefit from our strength and agility

With foresight and experience at seaMaintenance for offshore wind farms has to overcome the challenges posed by working at sea. Our goal is to provide the right level of standardised, combined services and to optimally adapt them to meet your requirements.

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Page 13: To get to know us · Edinburgh USA Houston North America East Asia Europe 8 9. Curiosity reveals the ... Why is this important? As a customer, you benefit from our strength and agility

Full service for offshore wind farmsWith over ten years of offshore experience, we were one of the first service providers at sea. Our full service includes not only the wind turbine from the foundation to the nacelle but also the substation as well as various underwater inspections.

Our offshore teams coordinate all tasks that pertain to an offshore wind farm, including wind farm operation, logistics, technical management, operational supervision, marine coordination and site management. This makes us the only company that provides maintenance from a single source for complete offshore wind farms and substations.

Deutsche Windtechnik carried out End of Warranty Inspec-tions on 370 turbines at our

offshore wind farms London Array, Lincs and Anholt. Gearboxes, main bearings and generators were all examined using video endoscopy within a very short period of time. The inspections were carried out just in time and with very good results. Jesper Pedersen Team LeadØrsted

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Page 14: To get to know us · Edinburgh USA Houston North America East Asia Europe 8 9. Curiosity reveals the ... Why is this important? As a customer, you benefit from our strength and agility

Baltic I

Baltic II

Anholt

Sandbank

Butendiek

DanTysk

Amrumbank West

Nordsee Ost

Meerwind Südost

Alpha Ventus

Trianel Windpark Borkum I + II

Westermeerwind

Prinses Amalia

Eneco Luchterduinen

London Array

BREMEN

Hooksiel

Emden

HAVNEBY

KIEL

VIÖL

OSTENFELD

VELPUTRECHT

Helgoland

OSNABRÜCK

VARBERG

Nordergründe

Lincs

Aberdeen

Egmond aan Zee

Riffgat

Horns Rev 3

Westermost RoughGemini

Merkur

Arkona

Headquarters Deutsche Windtechnik

Headquartes of a unit

Offshore Service Station

Offshore Wind Farm

North Sea Baltic Sea

Offshore references

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Knowledge tells us it is well thought-out.

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Page 16: To get to know us · Edinburgh USA Houston North America East Asia Europe 8 9. Curiosity reveals the ... Why is this important? As a customer, you benefit from our strength and agility

Training courses on occupational safety and health are offered in Bremen, and the new Training Center in Viöl is establishing itself as a competence center for system engineering. Various other qualification modules related to the servicing of wind turbines are provided, including conventional apprenticeships as well as cyclical further training and advanced training. We not only provide this service for our own employees but also for operators and other companies in the industry.

Training under realistic conditionsKnowledge transfer takes place under realistic conditions at our training centers in Bremen and Viöl. Original turbines from the manufacturers Vestas, NEG Micon, Siemens, Enercon and Senvion form the unique centrepiece of the Training Center in Viöl. This allows us to cover almost the entire spectrum of technology that service technicians deal with in their daily work.

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Page 17: To get to know us · Edinburgh USA Houston North America East Asia Europe 8 9. Curiosity reveals the ... Why is this important? As a customer, you benefit from our strength and agility

I was impressed by the way in which technical problems, especially what I would call

‘teething troubles‘, were dealt with. We were able to expand our horizons together. Once again it became clear to me that it is sometimes necessary to do unconventional things to achieve your goals.

Reinhard SchindlerOperations ManagerHeliotec Service GmbH

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Page 18: To get to know us · Edinburgh USA Houston North America East Asia Europe 8 9. Curiosity reveals the ... Why is this important? As a customer, you benefit from our strength and agility

A look at our services

Overview of our onshore and offshore services

– Service, maintenance, inspection and optimisation of wind turbines and substations

– Rotor blade and surface work

– Technical controlling

– Offshore wind farm management

– Remote Data Monitoring (RDM)

– Research and development / upgrades

– Quality Management and Occupational Health and Safety

– Survey and Inspection Body

– Control and power electronics

– Safety technology

– Spare parts sales

– Repowering

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Page 19: To get to know us · Edinburgh USA Houston North America East Asia Europe 8 9. Curiosity reveals the ... Why is this important? As a customer, you benefit from our strength and agility

Germany

Bremen Deutsche Windtechnik AGStephanitorsbollwerk 1 (Haus LEE)28217 Bremen T +49 421 691 05-0

Deutsche Windtechnik Offshore und Consulting GmbHStephanitorsbollwerk 1 (Haus LEE)28217 BremenT +49 421 691 05-0

Deutsche Windtechnik Repowering GmbH & Co. KGStephanitorsbollwerk 1 (Haus LEE)28217 BremenT +49 421 691 05-0

Training Center BremenOccupational health and safetyHüttenstraße 20a28237 Bremen T +49 421 626 77-10

ViölTraining Center ViölSystem technology and safetyMühlengrund 325884 Viöl T +49 4843 20448-0

FlintbekDeutsche Windtechnik Umspannwerke GmbHHamburger Chaussee 25 (Gebäude N) 24220 FlintbekT +49 4347 713 00-10

Osnabrück Deutsche Windtechnik X-Service GmbHHeideweg 2-449086 OsnabrückT +49 541 38 05 38-100

Ostenfeld Deutsche Windtechnik Service GmbH & Co. KGOsterport 2e25872 OstenfeldT +49 48 45 791 68-0

Deutsche Windtechnik Steuerung GmbH & Co. KGOsterport 2f25872 OstenfeldT +49 48 43 204 48-200

Our locations

International

DenmarkDeutsche Windtechnik ApsFlyndervej 46792 Rømø / HavnebyT +49 48 45 791 68-100

FranceDeutsche Windtechnik SARL15 Avenue Becquerel51000 Châlons-en-ChampagneT +49 541 38 05 38-100

PolandDeutsche Windtechnik Sp.z.o.o.ul. Głogowska 31-3360-702 PoznańT +48 505 975 567

SpainDeutsche Windtechnik S.L.C/Bari 31, Of. 4 – Ed. TechnocenterPoligono Industrial Plaza50197 Zaragoza T +34 976 216 038

SwedenDeutsche Windtechnik ABSmältugnsgatan 443232 VarbergT +46 10 78 81 800

TaiwanDeutsche Windtechnik Co. Ltd.3F., No. 35, Lane 11Guangfu North RoadSongshan Dist.Taipei City 10560T +886-2-239 548 86

The NetherlandsDeutsche Windtechnik B.V.Kanaalweg 17G3526 KL Ut UtrechtT +31 657 13 19 12

OutSmart GroupMarkweg 1a6883 JL VelpT +31 88 845 00 00

United KingdomDeutsche Windtechnik Ltd.The Cornerstone Building60 South Gyle CrescentEH12 9EB Edinburgh T +44 131 230 0515

USADeutsche Windtechnik Inc.1902 S. Houston Ave.Humble TX, 77338T +1 832 384 12 20

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PublisherDeutsche Windtechnik AGStephanitorsbollwerk 128217 Bremen – GermanyT + 49 421 691 [email protected]

PhotographyDominik Obertreis except page 22,24 – Jens Meier

PrintStürken Print Productions

We support the responsible handling of our forests by using FSC-certified materials made of 100 per cent recycled paper.

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