tms v1.70.0 release informationtms v1.70.0 update installation procedure . 1. backup database of...

Bulletin No.: 117 29th March, 2017 Model: TMS

Sony Digital Cinema Channel Partner Area: https://pro.sony.eu/ > Partner Tab > Digital Cinema 4K

TMS v1.70.0 Release Information Overview This document describes the new features and bug fixes within TMS v1.70.0 release. Please read the installation and rollback procedures that are provided later in the document.

This TMS v1.70.0 is the recommended TMS release for all customers.

Dealer Attention Level: TMS

Region Priority Comment

Europe Low

GDC Server support SRX-R500 series pause cue support Barco Stereoscopic Mode Support

Windows 10 support Bug fixes

New Features Summary in v1.70.0 • New SMS support for GDC SX-2000A/SX-2000AR/SX-3000 • Support for pause CUE of Sony XCT series (SRX-R500 series v1.52.1 and above). • Support for Barco Stereoscopic Output mode (Restrictions apply, License required) • Support for Window 10 Pro

Bug Fixes See bug fixes at end of document

https://pro.sony.eu/



Where to download the latest Firmware/Software? The latest firmware and software is available to authorised Sony Channel Partners in the Digital Cinema Channel Partner Area of the pro.sony.eu website. Please note a login is required so please contact your account manager if you do not have access.

To find the Firmware and Software Updates from the home page click on Service and Support > Firmware and Software Updates > Click on required package to download the latest firmware/software updates.




TMS Minimum System Requirements




TMS v1.70.0 Supported Servers • Sony server

• R220 Digital Cinema Projection System Ver. 2.00.0 or later • R320 Digital Cinema Projection System Ver. 2.00.0 or later • R515 Digital Cinema Projection System Ver. 1.01.1 or later • R510P Digital Cinema Projection System Ver. 1.20.1 or later • R515DS Digital Cinema Projection System Ver. 1.40.0 or later

• Dolby server • DSS100 Ver. 4.2.0 to 4.8.0 • DSS200 Ver. 4.2.0 to 4.8.0 • DSS200 Ver. 4.8.0

• Doremi server • DCP-2000 Ver. 2.0.10 to 2.6.4 • DCP-2K4 Ver. 2.0.10 to 2.6.4 • ShowVault Ver. 2.0.10 to 2.6.4 (when using the Sony SRX-R320 digital

cinema projector) • GDC Server (new)

• SA-2000 Ver. 8.0 • SA-2100A Ver. 7.8 to 8.0 • SA-2000A Ver. 7.8 to 8.0 • SA-2000AR Ver. 9.0




• SX-3000 Ver 9.0

Servers supported under additional optional license (restriction apply, please contact your account manager if you require this license):

• Barco server o ICMP Ver 1.2.1.3 (SMS API 1.2)

• Dolby Cinema Server (new) o Dolby Ciema Projection System (Christie Fusion Ver 1.4.1) with Dual

Projectors




TMS v1.70.0 Update Installation Procedure 1. Backup database of previous TMS version and store in a safe location 2. Copy TMS_Setup_v1.70.0.exe file to the TMS server desktop (on Channel Partner

Area) 3. Once complete run the TMS_Setup_v1.70.0.exe with default settings. 4. When the tmslicense file opens, save and close. 5. TMS install complete. Open Internet browser and clear cache (CTRL+F5 on IE). 6. Check flash player 24 or above is installed on the client PC and TMS server.

Recommended TMS configuration after installation

7. Log in to TMS webpage 8. Go to Configuration tab > Library > Ingest/Validation.

o Change ‘Create Trusted Circle File Format’ setting to ‘All SMPTE/Interop’ 9. Go to Configuration tab > Library > Library Path.

o Confirm that the ‘Create Trusted Circle File’ is ticked on the TMS Library1 only. Validations on the library server with trusted circle will speed up

validation when transferring to Sony projection servers. o Tick ‘Validate’ on all library paths result is now stored in database and no

longer requires r/w permission. TMS will indicate if content has passed validation.

10. Apply settings and restart TMS Service.

Rollback Procedure 1. Uninstall TMS v1.70.0 2. Reinstall TMS v1.65.1 (or previous version) 3. Restore TMS DB backup created for v1.65.1 during the v1.70.0 update.




New Features

Pause Cue support for SRX-R500 v1.52.1 and above In SRX-R500 series firmware v1.52.1 a pause cue was added to SPL creation, see “DCB090_ SRX-R500 v1 52 1 Release Information Single Projector” for more information.

TMS v1.70.0 will find the pause cue in the Edit Cue Template as seen below.

TMS > Configuration > SPL/Pack > Cue Template > Edit Cue Template

Add a new Cue and name it ‘Pause’ then use the drop down to find PlayControl:Pause for each of the SRX-R500 series auditoriums. Please note this cue is not supported by SRX-R320P.

Apply and restart the TMS Service.




Support for Barco Stereoscopic Output mode (Restrictions apply, License required) To use the Barco Stereoscopic Output Mode in TMS, configure Cue Template for the Barco server auditorium with VideoOutAuto / VideoOutForce2D / VideoOutForce3D cue. Create a Blank in the SPL, and place a cue in the Blank to set the Blank as the target. When TMS transfers the SPL to Barco SMS, the cue is converted to a Stereoscopic Output Mode attribute.

TMS Cue Template Name Barco SMS Cue

TMSVideoOutAuto VideoOutAuto

TMSVideoOutForce2D VideoOutForce2D

TMSVideoOutForce3D VideoOutForce3D

TMS UI Exmaple




Barco UI result

Windows 10 Support

TMS can be installed on Windows 10 Pro x64 (version 1607 tested by Sony). This is due to Windows 7 becoming end of life.




Bug Fixes

Resolved Issues on v1.70.0 ID Problem Description

CHLOE unregistered

(DCS-1758)

Preshow import/assignment from Unique occasionally the import will fail (500 error).

Failed to get an internal lock by Preshow API because a background preshow merging process continues to possess the internal lock. Priority the API or user operation.

CHLOE TMS-279

(DCS-1828)

Cannot open Library > CPL/KDM tab with 9102 error.

An inconsistency occurred between the KDM tables of the TMS DB. Added a consistency maintain operation when the TMS service starts up.

DCSER-1445 (DCS-1881)

Fail to playback emergency SPL.

The root cause is that the commands from the TMS were too short interval. The TMS checks the play status before the next command to fix this issue.

Resolved Issues on Ver.1.65.1 ID Problem Description

TMS-270

(DCS-1768)

TMS 1.65.0 schedule tab does not keep wait for trigger causing it to not get sent to the projectors.

TMS 1.65.0 failed to save the wait for trigger settings on DB.

TMS-268

(DCS-1756)

Not producing playout reports

TMS 1.64.0 and 1.65.0 failed to create periodic playout report and audit log.

Resolved Issues on Ver.1.65.0 ID Problem Description TMS-260 (DC-13372)

Tech Memo

Error ID: 4256 and Error ID: 9186 are displayed in Error page. The progress percent of the ingest task is never updated at 99%. The next ingest tasks will

FTP task synchronizations error occurred when the ingest task finished. Fix this synchronizations error.




DPPJ16-022 not be started.

TMS-259

(DCS-1692)

Error ID: 4103 continues to be displayed in Error page after upgraded into TMS 1.64.0.

Some data related to the deleted auditoriums remained in database. This data cause the 4013 error. Fixed to delete these data.

DCS-1699

Cannot apply user configuration without changing the user password at Configuration screen.

Fixed to enable apply button without changing the user password.

DCS-1652 Failed to upgrade TMS version at Powershell 1.0 environment.

TMS failed to register the java path at Powershell 1.0. Fixed the installer.


DC-12982 Displaying meaningless “To Do list”

Change the criteria to display the “Todo List” Before we check the contents as “DCP” but Playing unit is “CPL”. It is now changed to the “CPL” unit.

DCS-1523 Improve Emergency Mode.

Fix the emergency mode change sequence.

DC-12880 It is not possible to display the SPL view.

Ignore the Java sorting error in TMS.

DC-13217

DCP Auto delete function is initiated when an SPL starts.

Fix the schedule comparison timing, when Automatic DCP deletion is initiated

DC-13000 Failed to start TMS service.

Fix the Tomcat Java setting.





DC-12600

DC-12615

DC-12638

DC-12639

DC-12640

TMS repeat file hash calculation and does not

display proper result.

If “Hash”tag does not exist in CPL.xml,TMS cannot compare between real file hash value and value in XML, TMS cannot display result. Getting Hash information from PKL. If Proper file path does not exist in PKL, TMS cannot do hash calculation. then TMS repeat calculation. TMS get filepath information from ASSETMAP.


DC-8041

DC-10581

DC-10964

Schedule is deleted when updating SPL/Pack just before the schedule that uses the SPL/Pack starts

If the SPL or Pack is updated, start time of the schedule may be changed. So TMS clears SPL from the performance and allocates again. If the schedule synchronization is executed when the SPL is cleared, schedule is failed because the SPL is missing. Improved the update operation of SPL/Pack and fixed not to delete the SPL from schedule.

DC-9377

Title of SPL isn’t displayed when the SPL is failed to transfer from TMS to auditorium

Title of SPL is added to the error: 3001 that is displayed when transferring of SPL is failed.

DC-9406 Audit Log and Playout Report files are not output everyday

Calculation of date is incorrect, and the output of the files is shifted one day. Fixed to output files that recorded previous day on next day.

DC-10489

DC-10533

DC-11860

Schedule is deleted in the environment using Preshow workflow.

In the environment using Preshow workflow, SPL synthesizing task is executed. This task is restarted when Pack/CPL/KDM is added or deleted, and the there is a possibility that SPL is cleared from the performance depends on the timing of restart. Changed the Preshow synthesizing task starting method not to restart, and fixed not to clear the SPL from the performance.

DC-10545

Error message is incorrect when deleting DCP during another large DCP is being

If a large DCP in the auditorium is deleted, auditorium server increases the load for the deleting operation, and can’t respond the request from TMS. Changed the error message that is displayed in this case,




deleted. and user could handle the reason.

DC-10547

DC-10584

POS file is imported incorrectly because of the mishandling of effective period

TMS filters the performance to be imported by “playing schedule is existed or not”, “Beginning of the Day in Configuration->Schedule” and so on. But this filtering is incorrect, so performances may be deleted or overlapped. Fixed to calculate effective period correctly.

DC-10551

Database error is recorded by deleting same schedule twice in the auditorium server

If multiple SPLs are deleted in the short term, multiple deleting tasks are executed in background, and the tasks may delete same SPL. Changed to execute deleting task as singleton.

DC-10554

SPL marked as Template can be deleted without Template privilege

When deleting multiple SPLs, TMS deletes all SPLs without confirming the SPL is Template or not. Fixed to delete all SPLs if they are all not Template, and delete only SPLs not marked as Template if both SPLs are included.

DC-10555

DC-11336

Error ID: 221 BAD_DATA is displayed in Error page

When synchronizing schedule with auditorium servers, TMS incorrectly deletes the schedule that isn’t existed in auditorium server. So auditorium server responds this error as meaning of “there is such a schedule” and this error is displayed. Changed only existing schedules and fixed not to display this error.

DC-10557

DCP that is transferred from Doremi server to Sony server by S2S can’t be deleted from Sony server.

In this case TMS specifies wrong DCP ID when firing delete command and the DCP can’t be deleted. Fixed to specify correct DCP ID.

DC-10578

Error ID: 6103 is displayed in Error page

When loading AssetMap in DCP, TMS considers wrong file as Packing List, and if the file is very large, TMS skips the reading and this error occurs. Fixed to select Packing List in AssetMap correctly.

DC-10600 Many “ValidateCPL” command is fired to Doremi server

“ValidateCPL” command, that checks the playability of the CPL in the Doremi server, may be fired duplicatedly. Fixed to reduce the command firing to half.

DC-10628 There is a possibility that DCP ingest completion delay warning can’t be

Fixed to judge correctly whether ingest of DCP finished before schedule or not.




displayed correctly.

DC-10635

Error ID:4009/9139 is displayed in Error page when ingesting DCP to auditorium

Because of race condition between “DCP transfer task” and “Registration task for DCP ingest”, database have inconsistency and TMS repeatedly ingests DCP that is already ingested. Confirming ingest task has been already existed before start ingest and fixed not to execute ingest when the task has been already finished.

DC-10895

Validate button in Library->CPLKDM tab can be clicked even if CPL isN7t selected

Validate button should be enabled only when target CPL is selected. Fixed to disable the button when no CPL is selected.

DC-11025

Playout Report may be created as invalid format.

TMS creates empty Playout Report file if there isn’t any playout executed, but the generated XML file is invalid in this case. Fixed not to create Playout Report file when no playout is executed.

DC-11254

POS file import fails because of rating violation and can’t be notified as error.

This problem occurs if Rating verification setting in Configuration->SPL/Pack->Rating is “Do verify” or “Only display warning” and POS file has rating violation. Changed to import POS file even if rating violation exists and display warning message.

DC-11600

Base DCP isn’t ingested automatically when Overlay DCP is ingested.

This happens when Base DCP has ever been ingested and the ingest is uncompleted because of canceling or error. In this case TMS confirms only file existence and marks the DCP as ingested completely. Changed to confirm CPL is valid by querying to auditorium server and re-ingest the DCP again if needed.

DC-11769

There is a possibility of memory shortage because the KDM table size in database is too large.

Fixed to delete the field that maintains the large size strings to reduce KDM table size.

DC-11926

S2L Ingest is retried although the ingest is completed.

This is because of the calculation copied file size when ingesting DCP by FTP from auditorium to Library. Changed to calculate the file size correctly and fixed not to ingest same DCP again.

DC-11997 Error ID: 9186 is displayed and S2L transfer isn’t

9186: Unexpectable error occurs because there is a mismatch between transfer information and progress




started. information of transfer task by the racing of multiple tasks in TMS internal. Fixed to update transfer information correctly.

DC-12025

Start time and end time of playing SPL is incorrect when loading SPL in Manual mode.

In this case, start and end time of schedule was displayed same as Schedule mode. Fixed to display start and end time based on the time when the playback is started manually.


DC-9626

The number of characters of the CPL title in the SPL or Pack timeline is decreased compared to the previous version of TMS

By the intermission function in Ver. 1.60, display position of the CPL title is adjusted, so the number of characters is decreased. Fixed to display same number of characters if the CPL isn’t target of Intermission.

DC-10553

When applying SPL or Pack after copying with expanding the timeline display using “



same auditorium is selected as multiple sources. Foxed not to delete the task by confirming the task status correctly.

DC-10769

DC-12008

Overlay DCP that depends on the base DCP which is shared with 2D and 3D.

When you set only 2D content as playable in “Filtering of Playable CPL” setting of Configuration->Auditorium, if the base DCP is used for both 2D and 3D, the base DCP is regarded as 3D content, so TMS don’t transfer the content. Fixed not to filter base DCP using “Filtering of Playable CPL” setting.

DC-11238

Many transfer than the simultaneous maximum transfer number is executed.

If same DCP is stored multiply in Library, transfer number is decreased incorrectly when finishing the transfer. Fixed to decrease the transfer number correctly.

DC-11545

You can’t login TMS by increasing the KDM table size of database.

If records for the auditorium that is not existed are found in KDM table, garbage collection of KDM is failed, the KDM table is increased, and the TMS stops by the out of memory. Fixed to execute garbage collection of KDM even if the records for unknown auditoriums are existed.

DC-11787

Sony SMS become very slow to operate when remaining many SPLs in SMS because TMS can’t delete unused SPLs.

This problem occurred when Preshow function is used. There is a problem in the delete task of merged SPL by Preshow function, delete task is stopped and can’t delete the unused SPL in the SMS. Fixed not to stop delete task incorrectly by changing the delete task operation.


DC-8372

Schedule is duplicated in Doremi server

There is a problem with the process of updating the schedule while the network connection with Doremi server is in an unstable state. In this state, TMS registers the same schedule without removing the existing schedule, so the schedule is duplicated. Fixed not to perform the update process of schedule in an unstable network state.

DC-8639

Simplified validation (Sony Trusted Circle) function does not work correctly

Because the format of Sony Trusted File created by TMS is incorrect, Sony Trusted File isn’t reused and revalidation is done in vain. Fixed to create Sony Trusted File in the correct format.




DC-8696

If editing SPL while auditoriums are offline, SPL isn’t transferred to auditoriums after changed to online

When editing SPL in offline, SPL is marked as “not transferrable” incorrectly, so TMS don’t resend the SPL even if changed to online. Fixed to resend SPLs edited after auditoriums are change from offline to online.

DC-8804

Schedule shifts if deleting the SPL that is allocated to import performance

When allocating the SPL to performance, and Performance Start point of the SPL is set to other than the head of the SPL, real start time of the schedule is shifted by the value from head to Performance Start. On the other hand, when deleting the SPL, shifted schedule isn’t back to original schedule. Fixed to roll back schedule to original start time when deleting the SPL.

DC-8806 Error ID:9102 and 9228 is displayed

Error occurred because the operation of login and query of auditorium information by TMS API is incorrect. Changed to display correct error ID.

DC-9000

Locked content is unlocked without permission when upgrade TMS Ver.1.60.

When upgrading TMS from Ver.1.5x to Ver.1.60, if a locked content meets a specific condition, the content is unlocked without permission. Fixed not to change the lock state when upgrading to TMS Ver.1.61.

DC-9287

Theater user can assign a CPL to Preshow frame without intension.

A theater user can assign CPL to a Preshow frame part in SPL where only Preshow vendor should operatively become. In addition, CPL which a theater user appointed is played even if target Preshow frame is appointed in a performance as "No Assign". Fixed to prevent theater user from editing a Preshow frame and not to play CPL which is appointed as “No Assign”.

DC-9349

Ingest isn’t started if the ingest task is changed to NOW (means start now).

The management of “the number of maximum simultaneous ingest” has problem, and the count is reached to maximum incorrectly, and the ingest doesn’t start. Fixed to manage “the number of maximum simultaneous ingest” correctly.

DC-9364

When transfer a SPL only using CPLs which can play in the auditorium, a dialog “Selected SPL includes CPLs that can't play in the target auditorium. Are you sure to

When confirming the DCP in Library or auditorium, if the network connection is failed, frame rate can’t be retrieved and the DCP is marked as “Frame rate unknown content”. Frame rate unknown content is changed to “checked” state in “Filtering of Playable content” of Configuration page.




transfer the SPL?” is displayed.

DC-9479

Schedule shifts if editing the SPL that is allocated to the performance

If applying a SPL after editing a SPL and the synchronization of schedule between TMS and SMS (background task) is done in same time, schedule is updated incorrectly, and the schedule is shifted to wrong start time. Fixed to update schedule correctly.

DC-9565

When playing Intermission SPL in an auditorium, play state of other auditoriums in Status page are all frozen.

Because the acquisition process of play state during interval of Intermission SPL is invalid, so the play state of all other auditoriums can’t be gathered. Fixed to display the correct play state.

DC-9986 Storage capacity in Library page is incorrect

Because the capacity calculation task in background has problem, the capacity of Library can’t be updated. Fixed to display the correct capacity.

DC-10286

When ingesting DCP from Library to Auditorium, DCP can’t be ingested correctly because upper case of file name is changed to lower case.

File name is changed incorrectly because of affection from the illegal character replacement function added in TMS Ver.1.60. Fixed not to change the case of file name.


DC-1387

All Base DCPs referred by the multiple CPLs in the Overlay DCP can’t be ingested.

If multiple CPLs exist in Overlay DCP, TMS has problem about the automatic transfer of referred Base DCPs.

Fixed to ingest all Base DCPs referred by CPLs in Overlay DCP.

DC-1865

Failed to import SPL or Pack when A~F in UUID of SPL or Pack XML is written in upper case.

Fixed to import such a SPL or Pack correctly.

DC-1943 Refresh of Library takes long time.

When the user request refreshing of Library, if the background task of "Library pane updating" is executed simultaneously, two tasks can't be executed in same time,




so refreshing of Library waits the end of "Library pane updating". But the "Library pane updating" task creates many DB access, so the task takes long time. The logic of "Library pane updating" task was changed not to create many DB access.

DC-2404

DC-4189

9999 Unknown error occurs when opening SPL/Pack tab.

This problem occurs if Cue triggered by CPL marker that isn’t existed in CPL XML file is added.

Fixed to open SPL/Pack tab correctly.

DC-2684 Reply message of ImportShowPackNow TMS API command is wrong.

XML tag for reply message includes wrong space character.

Changed to correct reply message.

DC-2842

DC-4182

Duration of Packs are all 00:00 in Pack List of SPL/Pack tab.

Retrieval of CPL Lists used by the Pack isn’t executed, so the duration of Pack isn’t calculated correctly.

Fixed to display the duration correctly.

DC-3045

DC-4185

9999 Unknown error “PackElement.packedCplInfo is null” is displayed in Status->Error.

If CPL used in SPL or Pack is deleted, TMS resends the SPL to auditoriums to reflect the changes. But if the SPL can’t be transferred to auditorium because the SPL is uncompleted or by some reason, this error message is displayed. In this case, user must edit the SPL.

This error message is changed to “6206: Failed to transfer SPL/Pack to the auditorium because the CPL used by SPL/Pack doesn't exist. Please import the CPL or edit the SPL/Pack to remove the CPL.”

DC-6263 Edit mode isn’t unlocked. Fixed to unlock Edit mode automatically when logout

manually or automatically.

DC-6518

Schedule overlap happens because of incorrect selection of target performances when importing POS file (Sony Standard Schedule Format).

When start time of is 7:00 in schedule XML file, performances after 7:00 is selected as target performances. On the other hand, if PerformanceStart of the SPL allocated to the performance is 10 min from the SPL head, the start time of the performance stored in TMS DB is 6:50. So the performance isn’t selected as target and the performance is remained in TMS DB, and new performance is imported from POS file. Thus, schedule overlap happens.




Fixed to select the performance as target, even if the performance is before .

DC-7808

Some schedules are deleted incorrectly when automatic POS import.

This problem may occur if automatic POS import is executed when any auditorium is playing. Schedule that is currently playing is operated incorrectly, and the target schedules are selected wrongly.

Fixed to operate the schedule that is playing, and become target schedules are selected correctly.

DC-7809

It takes long time to apply the SPL or Pack which are copied.

When applying SPL, TMS executes performance update operation referring the SPL.

Because the copied SPL is new SPL, no performances refers the SPL, but TMS searches many performances to find referred performances, so it takes long time.

Fixed to skip performance search when newly created SPL such as copied is applied.

DC-7839

Schedule registered on TMS can't be transferred to SMS.

To transfer the performance to auditorium, SPL allocated to the performance must be transferred at first. But the logic to confirm the SPL can be transferred to auditorium is wrong, if the DCP used by the SPL is existed in either Library or the target auditorium, SPL is marked as "not transferrable”. So the performance used by the SPL isn't transferred too.

Fixed to transfer SPL correctly.

DC-8239

Urgent color of KDM in Library page is incorrect.

In order to decide the color of KDM, TMS searches the scheduled SPLs, and calculate the span of playing the CPL. But TMS only search the one of SPLs, not search all SPLs. So the color of KDM may not be calculated correctly in some case.

Fixed to display right color.

DC-8240

Needless ingest task is generated and failed when deleting DCP with many files.

While deleting the DCP, SMS is busy and SMS can't reply the request from the TMS. In such timing, if TMS asks ingest DCPs in SMS, the request to SMS is timed out. TMS clears the cache of ingested DCPs in SMS incorrectly.




Even if the request is timed out and fails to get ingested DCP information from SMS, TMS maintain the cache of ingested DCPs at the last succeeded data.


DC-7677

Start time of performances become out of order when updating TMS to Ver.1.52.1.

Because of the performance improvement of DC-4325/DC-5599/DC-5638 in Ver.1.52.1, when loading SPL from database, the order of elements in the SPL was wrong, so start time of performance was calculated incorrectly. Fixed to read SPL elements in the right order. After updating to Ver.1.52.3, start time of performances never be out of order, but the performances shifted incorrectly in previous version are not fixed automatically. Please move performances manually or import POS files again to correct the start time.

Resolved Issues on Ver.1.52.2 No issues are resolved.


DC-2835

DC-4184

Start time of performances are changed incorrectly when assigning Preshow or importing DCPs after importing Packs.

Fixed to change the start time correctly when doing these operations.

DC-3044

9999: Unknown Error occurs when applying SPL or Pack.

This problem occurs when the number of past performances is larger than the maximum value of database. From this version, default value of “Cleanup Unused Performances After” in Configuration->Schedule is changed to 60[day]. If you changed this value from 730[day] (default of past TMS), please change this value to 60[day] or less manually.

DC-4352

DC-5599

It takes long time when opening SPL/Pack tab, or applying SPL or Pack if

New data used by the functions added in TMS Ver.1.5x isn’t cached appropriately, so data is retrieved from database repeatedly. Fixed to cache data correctly, and these operations are




DC-5638 there are many SPLs or Packs.

quicker.

DC-5277 TMS response became slow when using TMS API for long time.

Used memory is increased incorrectly according to the number of call of TMS API. Fixed to release used memories correctly.

DC-5571

DCS-439

Base DCP is ingested repeatedly and Overlay DCP isn’t ingested when LAN cable is connected to DATA IN port of LMT-300.

Overlay DCPs can become ingested correctly even if the cable isn’t connected to DATA IN port.

DC-5744

“Please ingest KDM.” message is displayed in To Do List if the auditorium is changed to offline.

Confirmation of KDM in offline mode is done incorrectly. Fixed to the logic of KDM confirmation in offline mode to confirm based on last online state.

DC-6105 Edit mode can’t be locked. Dead lock occurred because locking and unlocking of Edit

mode is done incorrectly. Fixed to change the lock and unlock operations.

DC-6321 Domain user can’t login to TMS.

Group function added by TMS Ver.1.5x had problem to the domain users. Fixed to be able to login to TMS correctly.

DC-6520

Period Radio button in Schedule Allocate Tool is still “None Specified” even if the date is inputted.

Fixed to move Period Radio button to “Specified” automatically when user set the date or time of target in Schedule Import, Allocate and Export tool.

DC-7383 KDM for Dolby server is not recognized and not ingested to the auditorium.

The identifier of new Dolby server is changed, so TMS can’t recognize the KDM correctly. Fixed to recognize the new identifier correctly.


DC-2304

Failed to import Configuration.

Fixed the problem about import failure such as

・ when operated by a specific user ・ when tags are missing in spite of the tags has no

relationship to others




And please refer the “Import of Configuration” in Notice for dependency between tags in Configuration XML file.

DC-2880

Performance is overlapped incorrectly when importing POS schedule.

Performance start time of the SPL is operated incorrectly when the SPL is used by the performance to be started soon, and the schedule matching is done incorrectly and as a result new performances are created.

Fixed to match performances correctly.

DC-3271

Time for switching tab in TMS Ver. 1.5x UI is increased than previous version.

There is a problem about the logic for analyzing the completion of the SPL.

After fixing, time for switching tab became almost same as previous version.


DC-844

CPL Markers in the DCP that is existed only in auditoriums can’t be recognized.

There was a problem about the pursing of the CPL Markers of the DCP in the auditorium.

Fixed to get CPL Markers correctly.

DC-845

If performances are overlapped, Loading dialog continues to be displayed when clicking [Week] tab.

There was a problem about the operation of the performance that is crossed with the “Beginning of the Day”.

Fixed to display performances correctly.

DC-938

Failed to import the exported SPL file with Cues that name includes the dot (“.”).

Fixed to import SPLs with Cues that name includes dot, space, etc. (in addition to alphabets and numbers) correctly.

DC-955

Warning “The ingest of the DCP "{0}" to the auditorium will be not in time for playing.” occurs in spite of having enough margin days to be scheduled.

Fixed not to display the warning for the DCP that have enough margin days.




DC-1087

Error message of the KDM expire is displayed for the KDMs that are not expired incorrectly.

Message ID: 4214 wasn’t correct.

Changed to “4214: CPL "{0}" is used in performances of the period that KDM has expired. Please obtain new KDM or change the schedule.”

DC-1143

TM Client hangs when clicking apply button after copying Template SPL in SPL/Pack page.

Data operation of the SPL was incorrect.

Fixed to update SPLs correctly.

DC-1295

When stopping playing of multiple auditoriums continuously in Emergency Control dialog, playing of only the first auditorium can be succeeded.

There was a problem about the control of the playing. Fixed to stop playing of multiple auditoriums correctly.

DC-1307

Same two SPLs are transferred to SMS.

TMS has two kinds of SPL transfer operation, and this problem happens when these operations are executed in same time.

Fixed to synchronize two transfer operations, and transfer only one SPL.

DC-1386

Schedule overlap isn’t displayed in To Do List, when the duration of SPL used by the schedule becomes longer and conflicts with next performance.

Overlap checking isn’t enough in a special condition.

Fixed to check overlap correctly and display error in To Do List.

DCS-2

FTP connection error occurred when auditorium is changed to offline

If auditorium is offline, TMS doesn’t communicate with the auditorium server, but error message is displayed in spite of needless.

Fixed not to display error message if offline.

DCS-11

DCS-168

DCP without Picture elements can’t be displayed

Content only audio without picture is approved by the DCP format specification, but TMS can’t manage such content.




Fixed to display the DCP without picture elements.

DCS-12

Performances are copied to wrong date

When you set time except 0:00 to "Beginning of the Day" in Configuration->Schedule, performances before "Beginning of the Day" time of the next day are displayed as today's performances.

If you copy these performances by using Copy tool in the Schedule->Tool Box, they are copied to same day not to next day.

Fixed to be copied to next day correctly.

DCS-64

“9999 Unknown Error: DB Error” is displayed when Edit button is pressed

Because of the incorrect date management, if the user starts editing schedule after one day or more under continuing to open TMS UI page on the browser, this problem occurs.

Fixed to edit schedule correctly in this case.

DCS-82

When starting TMS service, “GC overhead limit exceeded” error is displayed and TMS service is stopped

This problem may occur in the theater which has many base and overlay DCPs. When synchronizing DCPs in auditoriums, requests to auditoriums are not effective, so large memory is consumed.

Fixed not to use large memory by changing request to be effective.

DCS-165

DCS-212

DCS-417

DCS-442

Transfer of DCPs from auditorium to library is failed because of FTP 421 error

This problem occurs when FTP session that is used for confirming the DCP file list in the auditorium is timeout.

Fixed to re-connect FTP session if the session is disconnected.

DCS-171

DCP with Closed Caption elements can’t be displayed

TMS can’t manage the DCP with closed caption or some kind of subtitle.

Fixed to display the DCP with closed caption or subtitle.

DCS-183

In spite of changing Config->Auditorium->Common Settings->Default Wait for Trigger to ON, it is returned

The setting is not saved correctly.

Fixed to be saved correctly after changing the auditorium to offline.




to OFF after changing the auditorium to offline

DCS-261

SPLs are not changed to “Completed” even if CPLs used by the uncompleted SPLs are ingested to the auditorium

SPL manage module can’t be notified when the CPL has been ingested.

Fixed to display the completion status of SPL.

DCS-262

When editing Cue Template if one or more auditoriums are unmanaged, all cue commands for unmanaged auditoriums are changed to “ignore”.

Cue information for the unmanaged auditoriums is stored incorrectly.

Fixed to maintain cue information for unmanaged auditoriums.

If you want to clear the remaining cue information, please delete the auditorium in [Configuration]->[Auditorium], and add again.

DCS-272

“9999 Unknown Error [EDA0005]” error occurs

When deleting DCP by the user and DCP synchronization task are executed at the same time, this problem occurs because data is deleted doubly.

Fixed not to display error message such a case.

DCS-276

ID:4026 error continue to be displayed when contents in the Doremi server is deleted

This message is displayed when deleting CPLs that is used by SPL. But message text is not correct, so this message is changed to ID: 3045.

3045: Failed to transfer SPL "{0}" to the auditorium because the SPL is uncompleted. Reason: {1}

DCS-308

DCS-314

Synchronization of DCP/KDM in the Library server is failed

TMS used incorrect FTP protocol that can be approved only some FTP server.

Fixed not to use such a protocol, so FTP server like “ProFtpd” can be used.

DCS-319

When start time is set to “23:00” in the Library->Task Setting dialog, start time is changed to “1:00” when opening Task Setting dialog

The management of date was wrong.

Fixed to maintain the start time set by user.




again

DCS-404

ID:2040 error is displayed repeatedly on Dolby or Doremi server

When retrieving schedule for the future from Dolby and Doremi server, they returned the performance that is playing currently, so this problem is occurred.

Fixed to filter the performance that is currently played.

DCTS-59

Transfer task is not changed to “executing” from “waiting” when transferring DCP in the order “Base after Overlay” manually

When transferring Overlay DCP, TMS transfers Base DCP before Overlay DCP. But Base DCP task is not added if the Base DCP task is already existed in the task list, even if the order of the existed task is after Overlay DCP task. So, the base DCP is never transferred, and the task for the Overlay DCP leave waiting state.

Fixed to insert the task for Base DCP before Overlay DCP task in this case.

Resolved issues on Ver.1.4.1 ID Problem Description

DCS-3

Ingest to Dolby server doesn’t complete correctly

Getting DCP information from Dolby server is failed when Dolby server is playing. So task status keeps "Executing” not “Completed” even if the transfer has been finished.

Fixed the operation of ingest completion when Dolby server is playing.

DCS-6

CPLs that has been already transferred are registered to task list

This problem occurred because of the incorrect operation to offline auditoriums. TMS resends the DCP because TMS thinks the DCP is deleted from the auditorium.

Fixed the DCP management of the offline auditoriums and not to ingest DCPs automatically to offline auditoriums.

DCS-7

Many ingest tasks are displayed when ingesting DCP manually from Library to Auditorium

If you ingest overlay DCP to Sony server Ver.2.20 or later, many ingest tasks of the Base DCP is displayed. This is because TMS can’t support the validation function added on Ver.2.20.




Fixed not to register same ingest task of DCP repeatedly.

DCS-63

Background color in Library page is gray incorrectly

In spite of changing the auditorium from offline to online, the background of the DCP icon in Library page is still gray.

Fixed to display correct status.

DCS-180

9999 Unknown Error (JAVA Heap Error) is occurred

This error occurred when reading very large CPL files that are specified in the DCP incorrectly.

Fixed not to read CPL files larger than the preset value.

DCS-206

Wait for Trigger flag isn’t synchronized to SMS when user changed the flag

TMS updates the schedule when user changed “Start time of the schedule” and “allocated SPL”, but didn’t update the schedule when user changed “Wait for trigger” setting incorrectly.

Fixed to updating schedule when changing “Wait for trigger”.

DCS-230

Cues of the SPL in the Doremi server are deleted because the cue commands become “Missing” in the Cue Template table

Cue Template table is updated as “Missing” incorrectly when TMS failed to communicate with Doremi server because of the booting of the server, etc. So TMS resends the SPL without “Missing” Cues.

Fixed to remain Cue Template table data when failed to get Cue information from Doremi server.

DCS-231

Performance is deleted just before starting playing

TMS synchronizes schedule information to SMS periodically. If the timing of synchronization and the start time is exactly same, TMS deletes the performance incorrectly.

Fixed not to delete performances incorrectly on such a situation.


DCS-19 State transition to “done” (ingest complete) is delayed after the transfer to the

After finishing the transfer, TMS verifies that the DCP is transferred to the auditorium correctly. But this verification was not completed because of the disturbance of other




auditorium has been finished (Progress is 100%)

logic. Fixed to being verified correctly by canceling other logic.

DCS-22

SPL in the auditorium isn’t updated even if the Pack used by the SPL is edited.

If a Pack is changed, TMS is re-transferring the SPL using the edited Pack. But the SPL wasn’t transferred if the auditorium is offline. Fixed to send updated SPLs by the synchronization task of SPL, if the auditorium is offline at the time of applying the Pack

DCS-28

DC00002726

User can’t get Edit Mode if the auto import of POS files are executed frequently

When TMS executes automatic import of POS files from Hot folder, TMS gets Edit Mode by itself. If the period of the automatic import is too short, there is a possibility of fail to get Edit Mode by the user because TMS try to get Edit Mode frequently. Fixed to change the logic of automatic import as making the time of Edit Mode occupation duration to execute the automatic import shorter.


DC00002699

Copying DCP including subtitle files from External device which is set drive letter (such as “D:\”) as lower character to Library is failed.

Operation about the file path was wrong. Fixed the issue.

DC00002700

Ingest task to auditorium is still remained on task list even if the transfer is finished.

DCP synchronization to auditoriums had problem. Fixed the issue.

DC00002701

When installing TMS cleanly, a key isn’t registered on application_settings table in the database.

Fixed to set “kdm_transfer_protocol_sony_use_http_get“ key correctly on install.

DC00002702 The order of CPLs in the If there is a fragmentation of data in DB, the order of CPLs




Pack may be broken. could become incorrectly.

Fixed to display the order of CPLS correctly in the Pack and also export the Pack correctly to XML file even if the fragmentation occurs.

DDT02654 SQL Exception error occurs if the transfer to Dolby server is failed.

Fixed not to display SQL Exception error when transfer is failed.


DC00002199

If the transfer from External Device or Auditorium to Library is failed, Trash folders and files are remained in Library server.

Fixed to delete incomplete DCPs and folders.

DC00002509

DC00002524

If the DCP which is waiting to be transferred in task list is deleted from Library, the task is disappeared without any notice.

Fixed to be recorded as transfer error in task history.

DC00002542

When you display large SPL (Long SPL or SPL with many items) in SPL Detail dialog, it takes long time and seems to be freezed.

Fixed to display Loading dialog until the SPL Detail dialog is opened.

DC00002567

DCP transfer from Auditorium to Library stops at state of progress 100%, and isn’t completed successfully.

Fixed the operation logic on finishing or canceling the transfer task.

DDT02652 Transfer tasks which has been finished but still remained on TMS task list

There was a possibility that tasks which are finished are leaved on TMS task list because of the network communication error. Now these tasks can be deleted by




can’t be canceled. canceling the task.

DDT02701

Storage Capacity of the auditorium is displayed incorrectly.

The logic to get the storage capacity of the offline auditoriums (Offline auditorium should be skipped) was fixed. Because of this, storage capacity of online auditoriums is displayed incorrectly.

DDT02731

The auditorium which uses Doremi server can’t be switched to online when Doremi server is shutdown.

Fixed to be able to change online/offline even if the auditorium server isn’t powered.

DDT02854

Ingest result is marked as succeeded when the auditorium is offline in the task history.

Fixed to be failed and retried the transfer to the offline auditoriums.

DDT02876

Context menu on the error list in the Error tab/Error Log tab displays multi byte characters in English Language mode.

Fixed to be displayed in English.

Restrictions ID Problem Description

DC00000314

When interrupted DCP ingest because of auditorium server power loss, Re-transfer is not completed after the server power recovering.

Imperfect DCP is generated after auditorium server power loss. Please delete this imperfect DCP by using SMSC.

DC00000336 DCP ingest is finished when canceling transfer

Canceling before transfer is about to end is sometimes ignored.

DC00000777 DCPs can’t be ingested to DCP in a particular situation.

Auditorium server fails accessing mounted shared folders. Please delete all shared folders using SMSC->folder Settings, and reboot auditorium server.

DC00000864 The task of doing ingest to Please go after releasing the state of PAUSE with SMSC




MB with TMS when you do PAUSE with SMSC, It is displayed in the ingest task list as PAUSE.

Moreover, Cancel button cannot be pressed in PAUSE on TMS.

when Cancel is done with TMS.

DC00000901

When doing simultaneously “Deleting DCP from Library server” and “Ingesting same DCP to auditorium”, Ingesting DCP fails anymore.

Please don’t ingest the DCP which is deleting from Library Server. If this is happened, please delete all shared folders using SMSC->folder Settings, and reboot auditorium server.

DC00000910 Error dialog is displayed when cookie is disabled.

Please don’t reject the cookies in the browser.

DC00000933

Schedule isn’t started when two or more performances are registered in repeated time at daylight saving time end.

Auditorium server can’t recognize the difference of the repeated time, so performances are regarded as overlapped.

Please don’t schedule performances on repeated time on switching daylight saving time.

DC00000974

Method information of ingest task is changed from Auto to SMSC when Auditorium network cable is detached.

Auto ingest task is displayed wrongly as ingested by SMSC when auditorium network is disconnected. This is only the problem of display.

DC00000990

When you copy the KDMs to the Library Server, some KDMs may not be ingested to the auditoriums.

In this case, you may find the following description from KDMs:

...

(-> "CompositionPlaylistId" tag does NOT have any namespace.)

When TMS scan shared folders to find DCPs, TMS misunderstand this type of KDM files as a part of DCPs.

Therefore TMS skip them when TMS find KDMs.

Create a new shared folder for KDMs, and move all KDMs to




it.

DC00001155

AssetMap file of DCP There is a list of file which is contained in the DCP in AssetMap file. If the location of each asset in AssetMap is incorrect, the DCP isn’t displayed in Library. But the incorrect DCP is listed wrongly in Destination Panel of Copy DCP dialog. This is a limitation.

DC00001301

Can’t login as some Active Directory domain user.

In order to login to TMS as Active Directory user, the target domain user must have the attribute “Principal name”. For example, default administrator of domain controller doesn’t have this attribute. Please use other domain user to login to TMS.

DC00001806

Can’t ingest DCP from Sony server (only LMT-200) due to the limitation of LMT-200

If user selects LMT-200 as a source for transfer between auditoriums, the error occurs and the operation ends in failure. The error below appears in Error Tab in status screen. [Not supported.(Outbound network ingestion is unavailable on LMT-200)] In this case, please go to “Ingest Status” tab in library screen and then select the failed task in the task list and then click the “Change” button. Once the dialog pop ups, please select a source, such as library server or LMT-320, other than LMT-200. Also, please DO NOT select LMT-2oo as a source when to manually transfer the contents. In order to avoid the trouble, please keep original DCP in library server as backup also if the DCP does not exist in any servers but LMT-2oo only.

DC00001967

Unknown Error occurs when ingesting DCP from Library to Dolby server.

Dolby server sometimes replies invalid result to the ingest request from TMS. This is only the problem of displaying error and ingest has been succeeded, so please continue to operate TMS.

DC00002061

When deleting a DCP including the CPL which is used by SPL, “DCP is now deleting.” is displayed in spite of deleting failed.

This message is output when requesting the delete to the auditorium. Please ignore this message when deleting was failed.




DC00002081

Failed to cancel the S2S transfer task from Auditorium to Library.

When transferring DCP from auditorium to library, cancel of transfer task is ignored (Cancel of task Library->Auditorium and Auditorium->Auditorium are succeeded). Please don’t cancel the transfer task from Auditorium to Library. If you have canceled the task, please restart TMS service. The restart forces the task to be ended.

DC00002510

Performance Start and Performance End isn’t set correctly when applying style to SPL.

When applying style which use a SPL including CPL or Pack directly without frames to a SPL, Performance Start and Performance End isn’t inherited correctly from the SPL which is used as style. Please don’t use the SPL including CPL/Pack directly. Or if you want to use a SPL including CPL/Pack directly, please change the position of Performance Start and Performance End appropriately.

DC00002541

S2S transfer task which assigns Sony server (LMT-200) as the source or the destination fails to cancel.

LMT-200 Sony server has only one network port, and don’t support the dual network environment completely, so S2S transfer using LMT-200 as source or destination are not supported. If you use LMT-200 in the dual network environment, please don’t use S2S transfer function, and use Library server as ingest source.

DC00002671

Remaining capacity of External Device or Library is displayed incorrectly in DCP copy dialog.

When External device or Library is shared with FTP, the remaining capacity may not be updated correctly after finished copying. Please wait until the remaining capacity is reflected or close the dialog once.

DC-516

Notice when importing Configuration file

Please don’t edit the elements which begins with “” in exported Configuration XML file, or data may be broken because of the inconsistency of the database information when importing the edited XML file.

DC-671 Unknown Error occurs when deleting the auditorium while ingesting to the auditorium

Please delete the auditorium using Configuration page after ingesting a DCP to that auditorium is finished.

DC-769

Automatic waiting ingest task has been started in spite of setting the manual ingest task as “start NOW”

TMS executes manual tasks preferred than automatic tasks. In this situation, manual task is started just before you change the manual task as start NOW.




DC-1872

When multiple users are logging in TMS, SPL deleted by a user can be transferred to auditoriums by another user occasionally.

Even if a user deletes the SPL, the SPL is still displayed on another user’s UI page until UI page is refreshed, so the SPL can be transferred to auditoriums.

DC-1896

Root path of Hot folders If you specify the path without drive letter in the Hot Folder path setting of the Configuration page, the root path is “C:\Windows\system32”. For example, if you specify “aaa”, Hot folder path is “C:\Windows\system32\aaa”.

DC-3564

Restrictions about the auditorium configuration which has schedule in the future.

When the auditorium has schedule in the future, configuration about the auditorium has restriction below.

- “Enable automatic ingest from this auditorium” and “Have SPL skip function” can’t be used in Configuration->Auditorium->Common Settings panel.

- Importing of files to the auditorium can’t be done in Configuration->Auditorium->Auditorium panel.

If you want to change setting of registered auditoriums, please change these items and apply manually. Or please use Configuration->Save/Load->Import when changing configuration of the auditoriums that has future schedule.

DC-7611

9999 Unknown Error (GC error) is displayed.

This problem may occur when many DCPs are existed in Library server.

If this error is happened, please delete unused DCPs from Library server. If you are copying DCP for backup, please store backup DCPs to other place except Library server.

DC-7652

4009 error is displayed and ingest task can’t be canceled.

If ingest and deletion of DCP is executed on a special timing, ingest task is marked as started by not TMS incorrectly because of the competition of the DCP transfer related tasks, and this problem occurs.

Please wait until ingest is finished if this problem is happened.

DC-8125 Deletion of DCP takes long This problem may occur the auditorium server is managed




time when playing and ingesting on Sony server.

by TMS, and Configurations

・SMS Polling Interval ・SMS Polling Interval for Schedule ・SMS Polling Interval for SPL ・SMS Polling Interval for DCP ・SMS Polling Interval for KDM are changed smaller values than default.

In order not to give heavy load to auditorium servers, please use default values or larger values for these configurations.

DC-8168

S2S ingest fails when FTP connection to auditorium is unstable

TMS confirms DCPs in auditorium using SMS API if FTP connection to auditorium is failed. In this case, TMS saves the CPL path to DB incorrectly, so DCP can't be selected when S2S transfer is started. By this reason, ingest task is repeated and retry count is increased.

This problem doesn't occur in normal environment, like FTP connection is stable.

If the retry count of ingest task is increased (for example 10), there is a possibility of this issue, so please ingest the DCP not from auditorium but from Library server.

If the DCP doesn't exist in Library, please ingest the DCP to Library from the source auditorium (S2L).

DC-8241

When deleting multiple DCPs continuously, 4100 error may be displayed.

Sony server takes long time to delete the DCP which consists of many files, and this error message is displayed when deletion of DCP is failed.

If this error message is displayed, please delete the DCP again.

DC-8644

DC-9722

When importing POS file, schedule is updated incorrectly.

When using Sony D-Cinema Schedule format as POS file, if Effective Period is set in a special condition, schedule may be updated incorrectly.

Please set Effective Period to include all the performances in POS file. And please set Beginning of the Day in Configuration to the time when the schedule isn’t existed.




DC-8748

When creating new user, logging in by the new user and leaving the screen, the user can’t login after auto logout.

User must change password when logging in for the first time. After changing password, confirmation dialog is displayed. If this confirmation dialog is leaved opened, you can’t login after auto logout because of the malfunction of user interface.

If this problem is happened, please close and reopen or refresh the browser.

DC-8954

Error message about the offline auditoriums is displayed.

Even if the auditorium is offline, message such as “ERROR 826 Error on SMS. UNAVAILABLE” is displayed.

TMS sends some commands to auditorium server if the auditorium is offline, and when the auditorium server is shutdown, this error message is displayed. Please ignore this error in this case.

DC-9280

9008 error is displayed when deleting SPL.

This problem occurs when deleting same SPL by multiple users or overlapped user operation and automatic deletion.

Even if this error is displayed, SPL is deleted correctly, so please ignore this error.

DC-9478

Install error "The directory name is invalid" is happened.

The home directory of Administrator is normally "C:\Users\Administrator", but the environment that the problem occurs isn't.

Please refer "https://mos04.jp.sony.com/sites/TMS/Shared Documents/Service Information/TMS_installation_issue.docx".

DC-9480

It takes 3 minutes or more to open Library page if the FTP connection to Library server is failed.

When opening the library page, to display the capacity of the Library server, TMS performs the network access to the Library server. However, it takes 3 minutes or more to open Library page, when FTP or CIFS connection to Library server is failed because of no response from Library sever by some network error.

To prevent this problem, please confirm the network connection to the library server.

DC-9539 It takes long time to update When editing a Pack referred by many SPLs, TMS needs to




the Pack used by many SPLs. resend all SPLs using the Pack. If there are hundreds of target SPLs, it takes tens of minutes.

DC-9541

DCP can’t be transferred when auditorium server is replaced due to a failure etc.

Replacing the board of internal or auditorium server itself or internal board of auditorium server due to failure, TMS detects that it is different from the previous server, and performs the initialization processes. However, this initialization process is not correct, so the following items in the Configuration are updated improperly. · Check boxes for the items “Filtering of Playable CPL" are cleared · "Maximum number of DCP" becomes to 1 For this reason, it is determined that the target DCP can not be played in the auditorium, so TMS does not perform the transfer of DCP. If you have replaced the auditorium server, please correct these items of Configuration to the default value.

DC-9781

If interval time of intermission SPL is short, TMS can’t observe interval of intermission from UI.

If interval time is smaller than General->General->SMS Polling Interval (default 30 sec), intermission is finished while TMS can’t detect intermission. We’ll recommend to set interval time larger than SMS Polling Interval.

DC-10093

It takes more than ten minutes until next ingest is started after previous ingest of the DCP was completed in the environment with the Doremi server.

Before starting the ingest, TMS acquires the transfer history from Doremi server in order to obtain the current transfer state. However, if many transfer histories (such as thousands) exist in Doremi server, TMS takes a long time to get the transfer history, thus the start of next transfer is delayed. If you are using a Doremi server, and it takes more than 10 minutes to the start of the ingest, please change “Remove DCP Transfer Logs in Auditorium After “ in Configuration from 10 (default) to 1.

DC-10295

When accessing to Library page of TMS from browser just after starting TMS service, Library page is displayed incorrectly.

This is because Adobe Flash has problem. When accessing to Library page in ten seconds or less after starting TMS service, Drawing process in browser become strange.

Please wait ten seconds or more before open Library page. If you encounter this problem, please refresh the browser.




DC-10361

If the network connection between Library and auditorium is failed when S2L transfer is being executed, the task can’t be progressed.

When ingesting DCP from Auditorium server to Library, network is disconnected and the disconnection is continued more than 25 seconds, the ingest task is stopped even if the network connection is recovered.

In this case, please cancel the ingest task and restart the TMS service. After that, please ingest the DCP again.

DC-10362

Ingest task to Doremi server can’t be canceled, and the task is displayed as the task created by out of TMS.

If canceling the ingest task to Doremi server just after the ingest task is started, TMS thinks the task is completed because TMS misunderstand the task state of ingest.

Please don’t cancel the ingest task just after the ingest task is started. If you encounter this situation, please wait until the ingest task is finished or please cancel the ingest task by using Doremi UI.

DC-10419

If the network connection between External Device and Library is failed when DCP copy is being executed, the task can’t be progressed.

If the External Device or Library is located on another computer which is not executed the TMS application service, and the network is disconnected and the disconnection is continued more than 10 seconds during the DCP copy is executed, the copy task is stopped and can’t be canceled even if the network connection is recovered.

In this case, please create another copy task, or restart the TMS service. After restart, the copy task is started again.

DC-10425

When deleting DCP used by schedule, it takes long time to start re-ingest.

DCP can't be re-ingested at soon automatically if a DCP used by schedule is deleted manually. This issue may occur if a special setting is done in TMS Configuration.

To prevent from this issue, please set [Library->Synchronization->SMS Polling Interval for DCP] and [General->General->SMS Polling Interval] to ensure the condition below.

SMS Polling Interval for DCP > SMS Polling Interval * 4

If you don’t change these values from default, this issue never happens.




DC-10435

Same DCP is ingested twice. When ingesting DCP used by schedule automatically, there is a possibility that the DCP is ingested again just after the ingest is completed.

Please wait until the ingest is finished, or cancel the secondary ingest task.

DC-10693

DC-12454

Simultaneous ingest count is reduced after multiple ingest tasks are finished or canceled at the same time.

When multiple ingest tasks are stopped at the same time, counter value of simultaneous ingest number isn’t updated correctly, and TMS considers many ingest is running than actual, and simultaneous ingest number will be decreased.

If this occurs, please restart the TMS service. Simultaneous ingest number will be reset.

DC-11552

Error ID: 9178 Unexpectable error is displayed.

Because of the competition between “Preshow Assign task” and “DCP synchronization task of Library or auditoriums”, the access to database failed and this error occurs.

Please ignore this error if Preshow workflow isn’t used. Or if you use Preshow workflow, the task is executed repeatedly (5 min), so the task will be succeeded in the next time.

DC-11620

The DCP which Packing List includes the file path partially isn’t recognized.

Files that are included in the DCP are listed in Packing List. TMS can’t recognize the DCP if the file path name is written partially in the list.

Please request to the distributor of DCP to include path name for all assets in Packing List, or not to include path name in Packing List and to include path name in AssetMap only.

DC-11802

Error dialog is displayed if auto logout occurs when applying SPL or Pack.

If editing Pack that is used by many SPLs and applying the Pack, it takes long time for applying operation. If auto logout function is executed during displaying progress dialog that is added in Ver.1.63, “Detected duplicate HTTP-based FlexSession” error dialog may be displayed after login page is displayed. This is because of the problem of the module that is TMS is used internally.




When this problem occurs, please click OK of error dialog and login again.

DC-12486

Number of SPL/Pack is larger than expected in Progress dialog when applying SPL/Pack.

If Preshow collaboration is used, Preshow SPL that has already become unused may be updated, so the number of updated SPL/Pack may be larger than expected.

DC-12510

Error ID: 4009 is displayed after executing S2L transfer.

If network is unstable or response from auditorium server is delayed, 4009: Failed to ingest error is displayed and TMS misunderstands that S2L transfer is finished, because the size of DCP can’t be obtained from auditorium server.

Error ID: 4009 is disappeared if S2L transfer is finished, so please wait until completion of transfer.

SPL isn’t sent again when changing “Support HFR content” in Configuration.

On the way of using TMS, even if “Support HFR Content” item in Configuration is changed, SPLs that have been already transferred aren't updated. Please re-transfer the SPLs manually after rebooting TMS service.

DCS-918

In spite of playing content, progress on TMS / SMSC is not correct and SMSC becomes uncontrollable.

This problem may occur when TMS, SMSC and PJT send many commands to SMS server.

If playing status in SMSC or PJT is delayed or not displayed, and SMS communication errors are displayed in TMS error tab, please change “SMS Polling Interval” in Configuration->General to up to 60 sec from 30 sec (default).

No. 4007 error is occurred repeatedly in Status->Error.

“4007: Unknown Error on automatic ingest task to auditorium." may be displayed when DCP or KDM is ingested to auditorium. If you see this error repeatedly, please recover by rebooting TMS and auditorium server.




Notice ・ Security patches and upgrades

If you want to apply security patches or upgrade modules which are depended on by TMS、please analyze the content of upgrades and do upgrade carefully.

・ Java upgrade TMS installs Java automatically when Application server doesn’t have Java yet, but TMS doesn’t update Java when Java has already installed. This is because of the possibility of install failure if other service is using Java. Please update Java manually. From TMS Ver.1.60.0, Java version used by TMS is updated to 1.7. If you install Java manually, please upgrade Java.

・ Postgre SQL database In order to execute TMS properly, TMS need Postgre SQL “version 8.2”. If you installed Postgre SQL before installing TMS, please confirm the version of Postgre SQL.

・ Operation Manual In order to display operation manual, please install Acrobat Reader.

・ Usable characters on GUI items Every GUI controls have different input restrictions. Please refer "Character.xls” file in install package.

・ Accessing to TMS Server from multiple browsers Please don’t access to TMS Server using two or more browsers in a computer. It might cause the problem of data inconsistency using edit ticket functionality.

・ Administrator account of application server and library server Please use same password of Administrator account in both application server and library server. Or create same account/password which belongs to administrative group and change the start account of TMS service to it. In addition, TMS requires OS default administrator account “Administrator”. If you delete this default account, please create this user.

・ File sharing protocol of Library Server SMB (CIFS) is recommended for file sharing protocol of Library Server. If you use NFS, file transfer performance may go down.

・ Setting for Library Server In order to access to the folders on Library Server form TMS and auditorium servers, “Network sharing setting”, “TMS service start account” and “Library Path setting” must be set appropriately. Please refer Install Manual.

・ DCP/KDM path and content Auditorium server can’t recognize the DCP or KDM if it is located in the path or includes the text which has the special characters like “white space” or multi-byte characters. If you want to ingest DCPs or KDMs to Auditorium server, please remove special characters and multi-byte characters from folder name or file name in the Library and use the DCP or KDM which doesn’t include the special characters. Recommended characters are “a~z, A~Z(alphabet)”, “0~9(digit)”,




“_(underscore)”, and “-(hyphen)”. ・ CPL which is included in plural DCPs

When you select the CPL which is included in plural DCPs at Library Tab, ALL the same CPL (same CPL UUID) indicators are highlighted. For example, DCP A contains CPL X,Y, and DCP B contains CPL X,Z. You select DCP A's CPL X, then DCP A's CPL X and DCP B's CPL X indicators are highlighted.

・ DCP copy from External Device to Library If you copy DCP from External device to Library by using TMS Copy DCP function. The external device had better be connected to Application server of TMS application is executed. Copying time of DPC is shorter.

・ “Unknown” cue displayed in Cue list of SPL/Pack page When importing SPL from SMS, if the cue set in SPL is not found in the Cue template list in Configuration page, the cue is displayed as “Unknown” cue in SPL/Pack page. If you choose “Unknown” from the dropdown box of the cue, the selection is ignored.

・ Unregistering auditoriums If you delete auditoriums using Configuration page, data described below is also deleted. If you want to exclude an auditorium from managed target, please change “Managed” of the auditorium to “No” using Configuration page. Data to be deleted: Error/Warning Status information of auditorium Performances Allocation information between performance and SPL To Do List and urgent level information SPL transfer result DCP ingest result KDM information Cue templates

・ Auditorium Configuration function [Configure SMS] function in Auditorium tab of Configuration page is supported if the Auditorium server version is 1.7 or above. If you use older auditorium server, error message No. 5201 is displayed.

・ License You must get license to start TMS. But in a rare case, there is a possibility that TMS can’t start even if correct license exists. In this case, please contact to Sony sales, and ask how to fix. (DC00001367)

・ Upgrade If you upgrade TMS to newer version, ingest results and waiting ingest tasks (operated on older version) are deleted displayed in Ingest Status tab of Library page.

・ FTP user isolation mode Some kind of ftp server supports "user isolation". In this case, you can configure different location




on same URL by each account. For example, you can see "C:\users\aaa" when you access "ftp://server1/" as user-A, but you can see "C:\users\bbb" when you access same URL as user-B. But you can’t use this method on TMS system, as TMS does not support it. Current TMS was designed for based on the premise that DCPs can be identified by only URL without user account. Please configure not to use "user isolation mode" on ftp server.

・ FTP path When you input FTP path of External device or Library, directory name is case sensitive. Please specify the upper-case or lower-case of directory name precisely.

・ Using IIS FTP virtual directory If you publish FTP site by using IIS (Microsoft Internet Information Server), please create sub directory which name is same as the virtual directory name in the FTP home directory. Please refer below. If you don't set this, setting for Library Path in Configuration may be failed. http://support.microsoft.com/kb/228909/EN-US

・ DCPs in the library can't be listed in spite of existing in the Library TMS may create many FTP sessions simultaneously to FTP server. So if FTP server is configured to use smaller sessions or ports simultaneously than TMS needs, TMS can't get the DCP information from the Library because of the connection timeout. If you use IIS (our recommendation) or FilleZilla as FTP server, this problem doesn't occur. If you use other FTP servers, this problem may occur. If you configure Library Path by using FTP, please set the maximum simultaneous connections or ports to large number. This setting must be done to all the computers which are used as FTP server. In order to change settings, please refer the manual of the FTP server.

・ PWI Ingest function of PS Ver.2.40 PWI ingest function added on PS Ver.2.40 can be controlled only from PJT (Projectionist Terminal). When executing PWI ingest using PJT, we recommend to set the transfer source and destination auditorium to offline. (DC-1903)

・ CPL skip function “Have CPL skip function” added in [Configuration]->[Auditoriums]->[Common Settings] must be set “yes” only if the auditorium server has the function of skipping unplayable CPLs. Otherwise, please set “no” (default). If you set “yes”, SPLs are transferred to the auditorium even if the SPL includes the CPLs which are not existed. So the play of the SPL may fail according to the specification of the auditorium server. If you set “no”, SPLs are transferred to the auditorium only if CPLs in the SPL are all prepared. In addition, same as in the past TMS versions, SPLs are transferred to the auditorium when KDMs are missing. Please confirm whether KDMs are needed for CPL or not, and prepare KDMs in advance. (DC-1948)

・ Import of Configuration Some tags in the Configuration XML file depend on other tags. If you specify the tags in the tables below, please specify the tags which belong to same group. If you don’t specify these tags, import of Configuration will be failed. (DC-2304)

No. Group of Tags

https://pro.sony.eu/ftp://server1/http://support.microsoft.com/kb/228909/EN-US



(You must specify all tags in same group) 1

2

3

4

5

6

7

・ Automatic Ingest Function TMS ingests DCPs automatically, which are used by schedule. At that time, if the storage of the auditorium is full or the number of DCPs is at maximum, TMS deletes DCPs automatically before ingest. But if TMS can’t find DCPs which can be deleted, TMS can’t ingest and displays the error ID: 4017 or 4217. On this