tma world webinar leading successful virtual teams
TRANSCRIPT
Steven Pritchard
Tuesday 21st September 2010
WELCOME TO:
Leading Successful Virtual Teams
TMA World e-Class Webinar
© Transnational Management Associates Ltd 2010 – Leading Successful Virtual Teamss
So... Why are we here?
To support effective Virtual Team Collaboration by:
Self Leadership
6C’s Performance Framework
Leader Roles
© Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 3
My Own Virtual Team
Ukraine
Luxembourg
• 36 Consultants• 26 Countries • 14 Local Languages Argentina
Kazakhstan
Singapore
Germany
Czech
China
Costa Rica
Mexico
USA
Canada
Brazil
Bosnia
Belgium
France
Romania
Morocco
India
UK
Spain
South Africa
Poland
Italy
Algeria
Russia
© Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 4
Challenges - Major impacts of virtual distance
Isolation
FragmentationConfusion
© Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 5
Countermeasures to virtual distance
?
Isolation to
Engagement
Fragmentationto
Cohesion
Confusion to
Clarity
© Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 6
‘Leadership from everyone …everywhere’
For collaboration in virtual teams to be effective team members need to demonstrate SELF LEADERSHIP to a much greater degree
© Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 7
SupportingConvergence
Global
Virtual
Team
Effectiveness
COOPERATION
Supporting
Cooperation
Establish and sustain trusting relationships across time, distance and cultures
• Recognizing the importance of
supporting team virtual members
• Creating trust between virtual
team members
© Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 8
Establish a climate in the team focused on ‘We’ rather than ’I’
Supporting Cooperation…
Leader Role
COOPERATION
Partner
© Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 9
SupportingConvergence
Global
Virtual
Team
Effectiveness
COOPERATION
By setting and maintaining a clear purpose, direction, and shared set of priorities common to all members…
regardless of their location
• Keep your team on track
• Recognizing our team’s purpose
• Establishing markers to achieve
team convergence
• Staying alignedCreating
Convergence
© Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 10
Creating Convergence…
Leader Role
Concentrate the teams energies and activities on identifying and reaching a common destination
CONVERGENCE
Pathfinder
© Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 11
Assisting
Coordination
Global
Virtual
Team
Effectiveness
COOPERATION
Align work through clearly defined roles and responsibilities, tools, and processes by:
• Promoting openness, synchronization and transparency
• Identifying technology that supports team coordination
© Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 12
Design and develop well organised structures to support team efficiency
Assisting Coordination…
Leaders Role
CONVERGENCECOORDINATION
Synchroniser
© Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 13
6 Leveraging
Capability
Global Virtual Team
Effectiveness
COOPERATION
CAPABILITY
Leverage the knowledge, skills, and experiences of all team members by:
• Understanding how to contribute
to team development …naturally!
• Highlight electronic behaviours
that support or destroy capability
© Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 14
Enhance the ability of individuals and the team to fulfill their formal and informal potential
Leveraging Capability ….
Leader Role
Shifts
CAPABILITY
Synergizer
© Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 15
6
Global Team
Performance
COOPERATION
CAPABILITY
Enhancing
Communication
To generate shared verbal and written understanding across distances via technology by:
• Defining best practices and
behaviors for one-to-many,
many-to-one, and one-to-one
virtual communication
© Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 16
Generate shared verbal and written understandings across distances via technology.
Enhancing Communication
Leader Role
CAPABILITYCOMMUNICATION
Clarifier
© Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 17
Applying
Cultural
Intelligence
Global Virtual Team
Effectiveness
COOPERATION
CAPABILITY
To maintain a virtual workplace inclusive of value and style differences by:
• Recognizing the national, corporate and functional cultural differences that influence business interactions
© Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 18
Develop and maintain a global virtual workplace inclusive of value and style differences.
Develop a team culture that values and accommodates differences whilst identifying
common ground
Applying Cultural Intelligence
Leader Role
CULTURAL INTELLIGENCE
Conductor
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Team Performance Zone… Leader Roles
COOPERATIONPartner
CONVERGENCEPathfinder
COORDINATION
CAPABILITY
COMMUNICATION
CULTURAL INTELLIGENCE
Synchroniser
Synergiser
Clarifier
Conductor
© Transnational Management Associates Ltd. 2010 – Leading Successful Virtual Teams 20
Finale!
THANK YOU FOR PARTICIPATING TODAY
Email: [email protected]
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