Document Translation Solutions

Capabilities presentation

Karen Bastías Leyton, MBA, COO

About Us

• Technical Language Service, Inc. (TLS), an ISO 9001-2008 Certified translation company, provides document translation services to businesses of any size.

• Whether you have patent, technical, legal, marketing, web site or other document translation needs, TLS has the experience and expertise to ensure the successful completion of your projects on time and on budget while providing you with a superior quality of service.

✔ The Importance of Localization

♦ Localization is a service that takes your source materials and, going beyond a mere translation, modifies (localizes) the final output to the appropriate cultural context of your target audience, with the aim of enhancing the power of your brand in the local markets you have targeted.

The objective is simple: to make you more successful globally.

✔ Technical Language Services, Inc.

♦ Translations From and Into Any Language

♦ 70 Years Experience

♦ Over 100 Languages

♦ Superior Price / Quality / Service

♦ ISO 9001-2008 Certified

♦ Guaranteed Delivery Dates

♦ Fast Turnaround

✔ TLS Services

♦ Translations ♦ Editing ♦ Proofreading ♦ Desktop Publishing ♦ Linguistic Validation ♦ Voice-Overs ♦ Subtitling ♦ Staffing Solutions ♦ Certification

✔ Translation, Interpretation and Localization

♦ Intellectual Property

♦ Clinical Affairs

♦ Regulatory Affairs

♦ Labeling

♦ Advertising

♦ Marketing

♦ Website

♦ Legal

♦ Document

✔ Our Commitment to You

♦ Utmost Care and Attention

♦ Available 24/7

♦ Hand Picked Team Members

- Based on their expertise in the language pair(s)

- Subject matter(s) and document type(s)

HISTORY

• Founded in 2002 by our CEO, Dr. Holger O. Reiter, who was founder and CEO of the

highly successful Polyglot International for 13 years

• Partner Management Team: more than 70 years’ combined experience in the

translation industry; vested interest in giving clients the utmost attention and quality

• Mission: innovate, based on prior experience, to compete aggressively on price and

quality vs. other translation suppliers who compete on one or the other

Unique Value Adds

• TLS has worked as a translation supplier since 2002 • Our COO has served large corporations and law firms for 19 years

• Industry- and topic-specific translation, editing, formatting and proofreading

• Capabilities into and from more than 70 languages

• Complete solution for ALL business language needs

• Beyond literal translation, rather, culturally adapted translation

• No-cost public document retrieval; no charge if we find and inform you of an existing English

equivalent

• Archiving of all translations – no duplication of efforts, free additional copies

PROCESS • Sales review • Project management review • Project schedule developed • Glossary of terms if needed • Translation • Editing • Desktop Publishing • Proofreading • Certification • Translation Memory

*Work with clients’ experts along the way, if necessary *All professional translators, native speakers of target language. Confidentiality

guaranteed. Notarized certifications. On-time (or earlier) delivery.

THE TLS DIFFERENCE

• FOCUS: economies of scale in both expertise and cost due to concentration on written technical translation in very specific industries: chemicals, pharmaceuticals

• TRANSLATORS: in-country = increased accuracy and decreased cost; savings passed on to our clients

• CUSTOMER SERVICE: one representative = personalized service; accountability, easier ordering and communications

• QUICK TURNAROUND: Standard FIVE business days; Rush THREE business days; URGENT < THREE business days

• PRICING: fair and reasonable; 20% - 30% lower than competitors’; volume discounts; archive discounts

THE TLS DIFFERENCE, continued

• TRANSLATION MEMORY SOFTWARE: utilized for consistency and cost savings on larger/ongoing projects

• PARTNER MANAGEMENT TEAM: ALL partners have managed at other translation companies, bringing with them important lessons on improving and innovating the process

• GEOGRAPHIC PROXIMITY, GLOBAL OFFICES: CT, CA, ID, NV, UT; UK; Japan; Germany

• AVAILABLE 24 HOURS/7 DAYS by phone

Thank you very much for stopping by today.

We look forward to the opportunity to work with you.

CONTACT INFORMATION

Karen Bastías Leyton, MBA Chief Operating Officer and Partner

Technical Language Services, Inc.

12 Netop Trail Shelton, CT 06484

Phone: 866/203-697-1171 (call 24/7)

Cell: 203-507-8774

kbleyton@tls-translations.com