Tips for NetBotz/Pelco Sarix IntegrationThe following outlines common tips for integrating Pelco Sarix cameras with a NetBotz appliance. If you are having difficulty configuring a NetBotz appliance to work with a Pelco Sarix camera, please ensure that you have read and tried all of the following tips and procedures.

It is best to configure the settings on the Pelco Sarix camera prior to discovering it on the NetBotz appliance. If any configuration changes are made to the Pelco Sarix camera after it has been discovered by a NetBotz appliance, the NetBotz appliance must be rebooted in order for the Pelco Sarix configuration changes to be synchronized.

Pelco Camera:

Start by resetting Pelco Sarix camera to defaults

1. Hardware

1. Locate the reset button on the board inside the back box.2. Press and hold the reset button. The camera status LED will cycle through several different color

modes.3. When the status LED flashes red, release the button. All settings have been set to factory

defaults and unit will reboot.

2. Software

1. Log in to camera2. Click on "Settings" menu.3. On the "General" tab is a section labeled "Reset to Factory Defaults".4. Check in the box "Select All"5. Click "Save"

If using Pelco Sarix camera firmware 1.8 or higher, ensure that you have upgraded the NetBotz appliance to BotzWare 4.2 or higher which fixes a known integration issue.

Ensure the Pelco Sarix camera and NetBotz appliance are on the same network segment.

This is a limitation for discovery in BotzWare 3.3, 4.0, and 4.1 only. Cross-segment discovery was added in BotzWare 4.2. However, the Discovered Camera List will only display Pelco Sarix cameras that exist on the same network segment. Cameras on other network segments will need to be discovered manually using the IP address or hostname.

Ensure SNMP Configuration is set to ‘None’.

A/V Streams - Typically it is easiest to use the Video Presets under A/V Streams. The default preset is High, which should work in most cases and achieve settings that meet the following criteria:

1. The Primary Stream should use the H264 Compression Standard

-Used for actual detection of motion by the Pelco Sarix camera

-Motion Detection Threshold/Area of Motion and Sensitivity settings apply to this stream

2. The Secondary Stream must use the JPEG or MJPEG compression Standard

-Used to send images to the NetBotz Appliance once motion is detected

3. The resolution selected for the Primary and Secondary Streams should match in order for Masking, image rendering, and surveillance to work correctly.

NOTE: In some cases, resetting a camera to defaults or using one of the Presets for A/V Streams does not achieve the above criteria. ALWAYS verify the primary and secondary streams match the above criteria during the configuration process!

NetBotz Appliance:

Only the NetBotz 455/456, NetBotz 550, and NetBotz 570 support integrating with a Pelco Sarix camera.

Ensure that you are using BotzWare 3.3 or higher in order to integrate with a Pelco Sarix Camera, and that the Advanced View software version matches the version of BotzWare on the NetBotz Appliance.

Ensure that the Pelco Sarix camera is discovered using port 80 and NO SSL options.

Pelco PTZ camera configuration can be performed via HTTP only on port 80 only. Camera configuration settings performed on Pelco PTZ cameras discovered via HTTPS are not applied. This is planned to be addressed in a future release of BotzWare.

Discover the Pelco Sarix camera under Pod & Rack Access PX-HID Sharing in NetBotz Advanced View. Then ensure that you choose the Pelco Sarix camera and select Share Remote Pod in the bottom pane.

In BotzWare 4.2 you can check the Add as Camera option during discovery which will result in the camera being shared automatically once discovery is completed.

Enable camera motion checkbox within Shared Cameras >> Masking.

*Configure the Sensitivity and Threshold Blocks using the input boxes and NOT the sliders.

As of BotzWare 4.2, new Sensitivity % and Threshold Blocks fields have been added which must be used in place of the sliders. These new input boxes allow for more granular configurations to be applied to the Pelco camera.

*Note that the Threshold Blocks available range is dependent upon the Primary Stream settings of the Pelco camera.

Sensitivity and Area of Motion settings may need to be modified in order for motion to be detected in the frame of view. Adjust and test as necessary.

Sensitivity

1=Most Sensitive; 100=Least Sensitive

Threshold Blocks

1=Small pixel changes cause motion to be detected

1900 = Large pixel changes cause motion to be detected

*this number will change depending up your actual image settings on the Pelco Camera*

A good place to start configuring these settings would be the following:

Sensitivity = 50

Threshold Blocks = 10

Be sure to select Apply Motion Mask Changes before clicking OK.

Failure to click Apply Motion Mask Changes will cause the changes to be discarded!

You can verify these settings are applied to the Pelco camera by making the following SOAP Web Services calls:

(Download the SOAP UI Utility and the Pelco SOAP WSDLs from the web)

1. From the Pelco MotionDetection wsdl check if motion detection is enabled by making the GetAlarmState call:

2. From the Pelco MotionDetection wsdl check your sensitivity / threshold blocks by making the GetMDRegions call:

If using standard NetBotz Motion Detection, enable the Camera Motion threshold under Shared Cameras >> Sensors. Also, on the Advanced tab, ensure the correct Camera to Trigger is selected.

If using standard NetBotz Motion Detection, ensure the Capture settings of the camera is configured to use the same resolution as the Primary and Secondary Streams on the Pelco Sarix Camera.

If using the Data Center Expert Surveillance feature, ensure that the Camera Motion threshold on the NetBotz appliance is disabled. This prevents duplication of images being processed and stored as an alert on the NetBotz appliance and a surveillance clip on Data Center Expert.

If using the Pelco Sarix camera with the Data Center Expert Surveillance feature, use a resolution on the Pelco Camera and NetBotz appliance that matches one of the supported Surveillance resolutions.

If the Surveillance resolution does not match the NetBotz/Pelco Sarix camera resolution, the Surveillance thumbnails will not update in real time and other performance issues may occur.

Anytime changes are made to the Secondary Stream on the Pelco Sarix camera, the NetBotz appliance must be rebooted in order refresh Advanced View with the currently available resolutions from the Pelco.

If the secondary resolution is changed to a different resolution without rebooting the NetBotz appliance, you may see camera image sizes displayed incorrectly within the NetBotz Camera View and may not have the option to select the same resolution within Advanced View as is configured on the Pelco Sarix camera.

Pelco Sarix camera location data is not retained after rebooting the NetBotz appliance.

The location associated with the Camera Motion sensor of the Pelco Sarix Camera will persist after the NetBotz appliance is rebooted. This is resolved in version BotzWare 4.3.