netbotz what's under the hood 042407v3

NetBotz Whats Under the HoodRick Camp Product Manager, APC Security & Environmental

a company of Schneider Electric

AgendaIntroductionNetBotz Product Review

NetBotz Alert Policy EngineThresholds Detection Alert Actions Notification Alert Profiles Escalation

NetBotz Output Control Automation NetBotz Camera Settings Whats New RackAccess PX-HID


NetBotz Product Review


Overview of Security & Environmental MonitoringIP-based, active monitoring solutions that protect critical infrastructure from physical threats. Provides early detection, instant alerting, and historical record of: Environmental conditions such as extreme heat, humidity and water leaks Human error and sabotage Persons entering and exiting area and everything in between


NetBotz appliances continually monitor physical conditions at the site Each appliance has: Integrated sensors for temp, humidity, airflow, dewpoint, audio 4 external sensor ports for analog or dry contact sensors Integrated camera USB port(s) Expand capabilities: Sensor Pod: same integrated sensors as appliance, 4 external sensor ports Camera Pod Or CCTV Adapter Pod to integrate third party CCTV cams Software to monitor network devicesUSB Hubor S eria l

NETWORK INTERFACE 10/100 Ethernet 802.11a/b/g wireless GSM/GPRS wireless Dial-upUSB Hub

EXTERNAL SENSORS NetBotz sensors Dry Contact sensors 0-5V sensors 4-20mA sensors DEVICE MONITORING Servers Routers, Switches UPS Intelligent PDUs a company of Schneider Electric

SNM P, I PM I,

SENSOR PODS

NetBotz Datacenter ImplementationData CenterMonitor rows of racks, capture video when rack doors openNetBotz 500 Implementation Row of 16 Racks

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Camera Pod

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NetBotz 500 Appliance USB Hub

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Sensor Pod


NetBotz Remote Data Closet ImplementationWiring Closets and Server RoomsRemote sites or campus Monitor environmentals, fluid leaks, gases, more Video record of who accesses equipmentNetBotz Room 450 Data Closet Implementation

NetBotz Room 450

Temp

Temp

Fluid


A Very Costly ProblemProblemsRising equipment density More heat, power in same physical space Stressing sub-optimal environments

Business ImpactLoss of Business Continuity Lost Revenue Lower customer service levels Lost employee productivity Opportunity costs

IT assets broadly distributed More vulnerable to malfeasance Limited surveillance capabilities Difficulty in prioritizing problem response and proactive maintenance resources

Theft of equipment, customer data, and IP Replacement costs Loss of competitive advantages Customer/shareholder lawsuits

Deployed in sub-optimal environments No environmental controls No authorized access controls

Loss of Accountability No audit trails Inability to identify and correct root cause

Insufficient staff No early warning mechanism


NetBotz Alignment with NCPIInfraStruXure Central 3.0 InfraStruXure Manager 4.5 NetBotz Appliances

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Racksand Physical Structure


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NetBotz Alert Policy Engine


NetBotz Alert Policy EngineALERT PROFILE Alert Actions to Include Start n min. after Alert Repeat y times at intervals of z minutes

NETBOTZ ALERT POLICIESALERT ACTIONS Notification Type Include Pics/Audio/Graphs? Severity Level Filtering Destination Addresses Alert Action Scheduling THRESHOLDS Sensor Type: Value, Rate, State Severity Level Schedule Enable/Disable TH-Specific E-mails Trigger Cameras


Thresholds Detection

ALERT PROFILE

NETBOTZ ALERT POLICIES ALERT ACTIONS THRESHOLDS


ThresholdsAnalog Value Threshold TypesMinimum / Maximum Above / Below Value for x time Rate of Increase / Decrease Examples: Temperature, Humidity, Airflow, Current, CPU temp inside server

State Threshold TypesAlert State Match or Mismatch- State mismatch: any state other than the specified normal state

Alert State Match or Mismatch for x time- Example: Door in open state for more than 2 minutes

Examples: Fluid, Camera Motion, Vibration, Battery status indicator from UPS


Setting a Threshold


Setting a Threshold


Advanced Capabilities for ThresholdsScheduling times when threshold enabled/disabledExample: Camera motion sensor enabled on nights & weekends

Threshold Severity LevelsFailure, Critical, Error, Warning, Information Can set up custom alert actions to respond only to specified severity levels, e.g. a warning alert action that would log warning/information threshold events but not send alert to a person or console.

Cameras to TriggerSpecify one or more cameras to be triggered upon threshold events

- Only cameras under control of the same NetBotz appliance (including pod-shared cameras) can be triggered User-specified URL & User-specified DescriptionProvide information to alert recipient (e.g. alert console operator) on steps to resolve, who to contact, etc.

Return to Normal DelaySpecify amount of time that must pass after this threshold has returned to normal before the threshold state is considered returned to normal

Return to Normal Requires User Input Alert Profile drop box (if more than 1 profile has been created)


Threshold Schedule


Advanced Threshold Settings


Alert Actions Notification

ALERT PROFILE

NetBotz Alert Policy Engine NETBOTZALERT POLICIES ALERT ACTIONS THRESHOLDS


Alert Actions Notification to a Person, Console, or ApplicationSend an e-mail alert including video clip or graph Send and SMS Alert or Short Message to a mobile phoneCustomize contents of alert message to fit on mobile device display

Send a trap to a network management console using SNMPAlso SNMP V3 for authenticated and encrypted transmission

Send an alert to a web application using HTTP POST or HTTP GET Send alert to an FTP file location Call Web Services Alert ReceiverEnable alerts to be processed by custom application


General Alert Action CapabilitiesAlert Action ScheduleExample: Set up one E-mail alert action for weekdays and another for weekends

Specify threshold severity levels to which this alert action will respondSet up different alert actions for different severity levels

Location FieldsConfigure additional location information for pods and sensors Location field values be included in alert notifications sent by the appliance Examples: Position in Rack, Rack ID, Floor Number, Room Number, etc.


Custom Short Message E-Mail Alert Action


E-Mail Alert Action


Sample Alert E-Mail

RackAccess Alert e-mail w pics.doc


SNMP & HTTP Post Alert Actions


HTTP POST

SNMP

Alert Actions Automated Output Actions at Appliance LocationPlay Audio Alert / Custom Audio AlertPlays a description of the alert in spoken language through powered speakers connected to a Camera Pod 120 Play custom audio clips that have been uploaded to the NetBotz appliance

Activate ButtonTriggers an output relay that has been defined as a Button Relay Can be triggered upon event and upon return-to-normal Predefined one-second and 10-second buttons; can customize buttons with different times

Set Switch Output StateTriggers a change in state of a switch, such as an outlet an a Rack PDU Can be triggered upon event and upon return-to-normal Reboot option interrupts power to outlet for 10 seconds, then restores

IPMI (requires PSM)Describe IPMI Options


Setting up Automated Output Actions


Setting up Automated Output Actions


Alert Profiles Escalation

ALERT PROFILE

NetBotz Alert Policy Engine NETBOTZALERT POLICIES ALERT ACTIONS THRESHOLDS


Alert Profiles


Device Monitoring via SNMP and IPMIMonitor internal environment of servers, switches, routers, UPS, and other network equipment.CPU & Backplane Temp Voltage Power supply status Fan status & RPM More


NetBotz Camera Settings


General Camera Settings


Camera Capture Settings


Camera Motion Masking


Cameras Other FunctionalityTwo-way AudioUse microphone connected to Advanced View console to transmit audio to a Camera Pod connected to the remote 500 appliance that has speakers. Enables central IT person to give instructions to non-technical user at remote site

Audio CaptureRecord audio as well as video with alert camera captures

Digitally Signed Video ClipsSigned video clips provide evidence that the generated images have not been tampered with or altered, and therefore are more likely to be admissible as evidence in legal proceedings

Camera Block-OutConfigure cameras so that specified areas of the image cannot be seen (Example: keypad)


Whats New Rack Access PX-HID


Rack Access PX HID Installation & Usage

Controller mounts conveniently in rear channel consumes zero U

Door handles (with integrated proximity reader and lock strike) retrofit into front & rear doors

Swipe proximity card near handle to gain access to secured rack


Rack Access PX-HID BenefitsBuilding access integration Browser accessibleView the user interface with a browser. Gives quick access from anywhere on the network without the need to install software. Use existing HID-based proximity card and authenticate from a RADIUS server

One-time access scheduleConfigure the rack to be unlocked for a scheduled time period for maintenance

HID Proximity card accessRestrict equipment access to authorized people through 125kHz technology HID proximity cards

Forced entry alarmAlarm administrators based on a forced entry into a rack

Dual authentication and audit trail Integrate with Netbotz surveillance for visual and proximity card identification


APC Security & Environmental MonitoringMonitor your network-critical physical infrastructure Detect physical threats before an outage Alert the key people to resolve the situation Protect your business results


Sales ToolsCustom Online DemosBook a Live Online Demo, and we will have one of the NetBotz experts walk your customer through a custom demo (as well as help creating a solution).

Whitepapers, literature, & brochuresVisit the APC & NetBotz websites, to download information you can send to your customers.

Training & CertificationAttend one of the upcoming Physical Security Specialist trainings, and become the first in your area to be a NetBotz Specialist.

NFR Demo equipmentAs a Thank You for attending our training, we will send info on how to receive discounted demo equipment for your demo center.


Contact InformationFor specific product questions contact:Rick Camp [email protected] Chip Clark [email protected]

To schedule an online demo for your customers contact:Chip Clark [email protected] or 512.439.5872

For Channel marketing programs contact:Heather Nelson [email protected]


netbotz what's under the hood 042407v3

Documents

netbotz whats

alert recipient

custom alert actions

warning alert action

alert console operator

appliance usb hub s

alert repeat y times

integrated sensors