tips for engaging all employees (not just the early adopters) on your digital transformation journey...
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Tips for engaging all employees (not just the early adopters) on your digital transformation journeyKim Wylie, Head of Change and Transformation, Google for Work
google.com/+KimWylieGoogle
@KHWylie #workhappy
uk.linkedin.com/in/kimwylie
Yesterday
Work is changingTechnology is changing the way we work
Project EverestCampaign City Ideas
TomorrowToday
GenY
GenX
BabyBoom
Vets
Not all employees will react to these changes in the same way
The CriticWho opposes
The NavigatorWho is empowered
The VictimWho panics
The BystanderWho ignores
The key to engaging people with change is to connect with them on three levels
Head (rational)
Heart (emotional)
Feet (behavioural)
Sneak peak into the Google for Work change and transformation methodology
Executive Sponsor
Executive Committee Google Guides Innovation
Council
User group analysis Transformation Labs
Communications Success storiesCommunities
TNA Training delivery Tips and tricks
Sponsorship
Org. Analysis + Transformation
Comms
Training
Heart (emotional)
Feet (behavioural)
Head (rational)
Kim’s top tips for engaging employees:➔ Ensure leaders lead by example➔ Clearly articulate the reason for the
change➔ Identify what’s in it for employees➔ Involve employees in the project➔ Set up peer-to-peer and reverse
mentoring programs➔ Reward and recognise desired
behaviours➔ Make it fun!