tipe-tipe sistem informasi -...
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IS classification
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OPERATIONS SUPPORT SYSTEM (OSS)
• Suitable for operators.
• Not suitable for managers OSS role
Increased efficiency
Business transaction process
Industrial process control
Communication & collaboration
Database updating.
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Transaction Processing Systems (TPS)
• TPS/ Data processing system is an information system application that captures and process data on bussiness transactions by:
1. batch processing
2. realtime processing,
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TPS Example:
Sales & marketing System:
Production & Fabrication System:
Academic Information System:
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The Physycal
Operations & TPS
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Process Control Systems (PCS)
• PCS is a type of IS that performs routine decision making to monitor and control the process automatically
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Enterprise Collaboration Systems (ECS)
• ECS is a type of IS that uses variety of information technologies to help people work together
• Ex : email, discussion forum,
video conference, chat, etc
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MANAGERIAL SUPPORT SYSTEM
• Suitable for manager
• able to decision support making
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Management Information Systems (MIS)
• MIS provides information products that
managers need to support short-term (daily or
weekly) decision-making.
• internal + external data
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Tipe Laporan MIS
Periodic Scheduled Reports.
• Reports are made in a predetermined format and delivered periodically (eg every day or once a week)
Exception Reports.
• In some cases, reports are only produced when a certain condition occurs.
Demand Reports and Responses.
• Information is available whenever managers want it. In this case the manager does not have to wait for the periodic report to get it.
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Decision Support Systems (DSS)
• DSS is an interactive, computer-based information system type, using decision models and specialized databases to assist the decision-making process by managers.
• DSS uses analytical modeling, simulation, data retrieval, and the ability to convey information to assist managers.
Data base
Model base
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Executive Information Systems (EIS)
• EIS adalah MIS yang dibuat secara khusus untukmemenuhi keinginan manajer level atas (top manager) dalam membuat keputusan-keputusanstrategis.
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Expert System
• The ES / Knowledge-based Information System, using knowledge in a particular field and acting as an expert / consultant for a user.
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Knowledge Management System
• KMS developed by many companies is based on considerations to manage the knowledge they have.
• KMS helps knowledgeable workers create, organize, and share important business knowledge whenever and wherever.
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Geographic Information Systems (GIS)
GIS is an information system
that integrates computer
graphics with geographic data
with DSS elements.
This system will create or
produce a map display and
other graphics to assist
decision making related to
geographic information.
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Classification by scope
• The system focuses on operational and managerial applications of basic business functions. Ex.: support accounting, finance or marketing
Functional business systems
• Helps gain strategic advantage through its customers. Example: shipment tracking, e-commerce web system
Strategic information systems
• This system is a combination of several types of information systems with the goal of providing support for many functions.
Cross-functional information systems
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