timesheets leave approvers faqs........ 71 new academic timesheet ..... 72 login to hronline ........
TRANSCRIPT
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ALL HELP
This guide provides ALL HELP information for HRonline:
Access, logging in, account unlocking, passwords General help
Timesheets – Professional and Academic
Leave – Professional and Academic
Approvers
FAQs
Table of Contents Quit
IT ALERTMOBILE NUMBER GENERAL
TIMESHEETS LEAVE
APPROVERS FAQs
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TABLE of CONTENTS
IT ALERT MOBILE NUMBER ................................................ 12
Add an IT ALERT MOBILE NUMBER in HRonline ....................... 12
Login to HRonline ......................................................................... 12
Add the IT – IT Communications attribute ..................................... 13
Check the attribute has been saved .............................................. 14
GENERAL ............................................................................... 16
Where can I access HRonline from? ............................................ 16
Via University of Newcastle website.............................................. 16
Via direct website address ............................................................ 17
How do I reset my HRonline password? ...................................... 17
I know my password and I want to change it ................................. 17
I don’t know my password and I want to change it ........................ 19
I have set up my IT Alert Mobile Number in HRonline ................ 19
How do I unlock my HRonline account? ...................................... 21
HRonline welcome screen ............................................................ 21
My Details....................................................................................... 22
My HR ............................................................................................. 23
Personal Details ............................................................................ 24
Update your Personal Contacts .................................................. 24
Emergency Contacts .................................................................. 26
Add a new Emergency Contact .................................................................... 26 Update an existing Emergency Contact ...................................................... 27
Employee Equal Opportunity Information ................................... 27
Employment .................................................................................. 29
Appointment Details ................................................................... 30
View the details of a specific occupancy record .......................................... 30 View details of your position ......................................................................... 31
Roster ........................................................................................ 32
Update your Staff Directory Details ............................................ 33
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View or change Attribute information ........................................................... 33 Add new Attribute information ...................................................................... 33
My Staff Directory Details: CRITICAL SMS ................................ 35
Private Outside Work.................................................................. 36
Employee Calendar .................................................................... 37
Training History .......................................................................... 39
My Pay ............................................................................................ 40
Payroll Details ............................................................................... 40
View your current payslip ........................................................... 40
View your payslip history ............................................................ 41
Bank Accounts ........................................................................... 41
Payment Summary ..................................................................... 42
NEED MORE HELP? ...................................................................... 44
TIMESHEETS ......................................................................... 46
PROFESSIONAL Timesheet .......................................................... 46
Login to HRonline ......................................................................... 46
Open your Timesheet ................................................................... 47
Timesheet Entry ............................................................................ 48
Unsubmitting a Timesheet ............................................................ 50
Unsubmit a timesheet from the Timesheet Details page ............. 52
Deleting a timesheet ..................................................................... 53
PROFESSIONAL FAQs .................................................................. 54
How can I find my Professional timesheet in HRonline? ............... 54
Can I put multiple jobs on one Professional timesheet? ................ 54
How do I know which job number to use for my Professional Timesheet? ................................................................................... 54
My Professional job number is not displayed. ............................... 54
When I try to select the job number I get the error “No active Jobs found for this date matching the allowed configuration for Timesheets”. ................................................................................. 55
My Professional Paycode doesn’t appear when I click on the drop down menu. .................................................................................. 55
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Where can I view my approved timesheets? ................................. 56
When will my Professional timesheet be approved? ..................... 57
My Professional timesheet has been rejected. What do I do? ....... 57
ACADEMIC Timesheet .................................................................. 58
Login to HRonline ......................................................................... 58
Open your Timesheet ................................................................... 59
Timesheet Entry ............................................................................ 60
Repeat timesheets ........................................................................ 64
Deleting a timesheet ..................................................................... 64
ACADEMIC FAQs........................................................................... 66
The “Create a new timesheet” link is missing. ............................... 66
How can I find my Academic timesheet in HRonline? ................... 66
Where can I view my approved Academic timesheets? ................ 67
My Academic timesheet has been rejected. What do I do? ........... 68
Can I put multiple jobs on one Academic timesheet? .................... 69
Academic job number is not displayed. ......................................... 69
How do I know which job number to use for my Academic Timesheet? ................................................................................... 70
My Academic Paycodes don’t appear when I click on the drop-down menu?........................................................................................... 70
When I submit my Academic timesheet, I receive the error message: “The hours remaining on your employment contract have been exceeded. Please contact your supervisor.” ......................... 71
NEW ACADEMIC Timesheet ......................................................... 72
Login to HRonline ......................................................................... 72
Open your Timesheet ................................................................... 73
Timesheet Entry ............................................................................ 75
Deleting a timesheet ..................................................................... 80
NEW ACADEMIC FAQs ................................................................. 82
The “Create a new timesheet” link is missing. ............................... 82
How can I find my New Academic timesheet in HRonline? ........... 82
Where can I view my approved New Academic timesheets? ........ 83
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My New Academic timesheet has been rejected. What do I do? ... 84
Can I put multiple jobs on one New Academic timesheet? ............ 85
My New Academic job number is not displayed. ........................... 85
How do I know which job number to use for my New Academic Timesheet? ................................................................................... 86
My New Academic Paycodes don’t appear when I click on the drop-down menu? ................................................................................. 86
When I submit my New Academic timesheet, I receive the error message: “The hours remaining on your employment contract have been exceeded. Please contact your supervisor.” ......................... 87
APPROVER TIMESHEET FAQs..................................................... 88
Timesheets: What actions are available to an Approver?.............. 88
I have been sent an email to approve a timesheet/leave request, but when I log in the approval button is greyed out. ...................... 88
NEED MORE HELP? ...................................................................... 89
LEAVE ..................................................................................... 91
PROFESSIONAL LEAVE in HRonline ........................................... 91
Login to HRonline ......................................................................... 91
PROFESSIONAL Leave ................................................................. 92
Leave Requests ............................................................................ 93
Submit a new leave request ....................................................... 93
Leave Requests: Submitted ....................................................... 94
Leave Requests: New ................................................................ 94
View requests awaiting approval ................................................ 95
Future Leave Bookings............................................................... 95
Reversing a Future Leave Request ............................................................. 96
Viewing Pending Requests ........................................................... 97
Leave Balances ............................................................................ 98
Calculate leave balance ............................................................. 98
Calculate leave available as at another date .............................. 99
Leave History .............................................................................. 100
PROFESSIONAL LEAVE FAQ ..................................................... 102
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How do I check my leave balances? ........................................... 102
How do I find out what leave I have booked? .............................. 102
How do I book Annual Leave? .................................................... 102
How do I cancel a leave booking?............................................... 102
I want to change a Leave Request that I have submitted and is not yet approved. .............................................................................. 102
How do I reverse an approved leave request? ............................ 103
How do I know if my leave has been approved? ......................... 105
When I submit a leave request, I receive the error: “Error! Error - The amount of leave requested exceeds available balance.” ...... 105
What date should I use to calculate my leave balance? .............. 105
When I try to submit a Leave Request I receive an error referring to a Roster, or a Public Holiday....................................................... 106
How do I apply for leave without pay? ......................................... 106
NEED MORE HELP? .................................................................. 107
ACADEMIC LEAVE in HRonline.................................................. 109
Login to HRonline ....................................................................... 109
ACADEMIC Leave ........................................................................ 110
Leave Requests .......................................................................... 110
Submit a new leave request ..................................................... 111
Leave Requests: Submitted ..................................................... 112
Leave Requests: New .............................................................. 112
View requests awaiting approval .............................................. 113
Future Leave Bookings............................................................. 113
Reversing a Future Leave Request ........................................................... 114
Viewing Pending Requests ......................................................... 115
Leave Balances .......................................................................... 116
Calculate leave balance ........................................................... 116
Calculate leave available as at another date ............................ 117
Leave History .............................................................................. 118
ACADEMIC LEAVE FAQ .............................................................. 119
How do I check my leave balances? ........................................... 119
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How do I find out what leave I have booked? .............................. 119
How do I BOOK Academic Annual Leave? ................................. 119
How do I DEFER Academic Annual Leave? ............................... 119
How do I cancel a leave booking?............................................... 119
I want to change a Leave Request that I have submitted and is not yet approved. .............................................................................. 119
How do I reverse an approved leave request? ............................ 121
How do I know if my leave has been approved? ......................... 123
When I submit an academic annual leave request, I receive the error: “Warning! The Leave Request was successful, however the following issue(s) were identified with the request: Please review leave booking as CURRENT entitlement has been exceeded.” .. 123
What date should I use to calculate my leave balance? .............. 123
When I try to submit a Leave Request I receive an error referring to a Roster, or a Public Holiday....................................................... 124
How do I apply for leave without pay? ......................................... 124
NEED MORE HELP? .................................................................. 124
APPROVER LEAVE tasks in HRonline ....................................... 127
Approving Leave Requests or Reversals .................................... 127
Approving PERSONAL Leave Requests or Reversals ................ 130
Approving a request ................................................................. 132
Rejecting a request .................................................................. 132
What if the Academic leave request also displays a warning? ................. 132
Approving Leave Reversals ...................................................... 132
Team Leave Balances ................................................................ 132
APPROVER LEAVE FAQ ............................................................. 134
How do I check my team’s leave balances?................................ 134
How do I approve a leave booking? ............................................ 134
I have been sent an email to approve a timesheet/leave request, but when I log in the approval button is greyed out. .................... 134
How do I approve a leave reversal? ............................................ 134
NEED MORE HELP? .................................................................... 134
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APPROVERS ........................................................................ 137
My Team in HRonline .................................................................. 137
Login to HRonline ....................................................................... 137
My Team ..................................................................................... 138
Team Management ..................................................................... 138
Team Calendar......................................................................... 139
Team Appointment Summary ................................................... 141
Team Increments ..................................................................... 142
Casual Hours Worked .............................................................. 143
Team Leave ................................................................................ 144
Team Leave Balances .............................................................. 144
Team Leave Bookings .............................................................. 145
Staff Absence Tracking ............................................................ 146
My Approvals in HRonline .......................................................... 147
Approve Requests ...................................................................... 148
Approving a request ................................................................. 150
What if the Academic leave request also displays a warning? ................. 150
Rejecting a request .................................................................. 150
Approving Leave Reversals ...................................................... 151
Approval History ......................................................................... 151
Approver Delegation ................................................................... 152
Casual Hours Worked .............................................................. 153
NEED MORE HELP? .................................................................... 154
FAQS ..................................................................................... 156
Where can I access HRonline from? .......................................... 156
Via University of Newcastle website............................................ 156
Via direct website address .......................................................... 157
How do I reset my HRonline password? .................................... 157
I know my password and I want to change it ............................... 157
I don’t know my password and I want to change it ...................... 159
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I have set up my IT Alert Mobile Number in HRonline .............. 159
How do I unlock my HRonline account? .................................... 161
PROFESSIONAL TIMESHEETS FAQs ........................................ 162
How can I find my Professional timesheet in HRonline? ............. 162
Can I put multiple jobs on one Professional timesheet? .............. 162
How do I know which job number to use for my Professional Timesheet? ................................................................................. 162
My Professional job number is not displayed. ............................. 162
When I try to select the job number I get the error “No active Jobs found for this date matching the allowed configuration for Timesheets”. ............................................................................... 163
My Professional Paycode doesn’t appear when I click on the drop down menu. ................................................................................ 164
Where can I view my approved timesheets? ............................... 164
When will my Professional timesheet be approved? ................... 165
My Professional timesheet has been rejected. What do I do? ..... 165
PROFESSIONAL LEAVE FAQ ..................................................... 166
How do I check my leave balances? ........................................... 166
How do I find out what leave I have booked? .............................. 166
How do I book Annual Leave? .................................................... 166
How do I cancel a leave booking?............................................... 166
I want to change a Leave Request that I have submitted and is not yet approved. .............................................................................. 166
How do I reverse an approved leave request? ............................ 167
How do I know if my leave has been approved? ......................... 169
When I submit a leave request, I receive the error: “Error! Error - The amount of leave requested exceeds available balance.” ...... 169
What date should I use to calculate my leave balance? .............. 169
When I try to submit a Leave Request I receive an error referring to a Roster, or a Public Holiday....................................................... 170
How do I apply for leave without pay? ......................................... 170
ACADEMIC TIMESHEETS FAQs ................................................. 171
The “Create a new timesheet” link is missing. ............................. 171
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How can I find my Academic timesheet in HRonline? ................. 171
Where can I view my approved Academic timesheets? .............. 171
My Academic timesheet has been rejected. What do I do? ......... 173
Can I put multiple jobs on one Academic timesheet? .................. 174
My Academic job number is not displayed. ................................. 174
How do I know which job number to use for my Academic Timesheet? ................................................................................. 175
My Academic Paycodes don’t appear when I click on the drop-down menu?......................................................................................... 176
When I submit my Academic timesheet, I receive the error message: “The hours remaining on your employment contract have been exceeded. Please contact your supervisor.” ....................... 176
ACADEMIC LEAVE FAQ .............................................................. 177
How do I check my leave balances? ........................................... 177
How do I find out what leave I have booked? .............................. 177
How do I BOOK Academic Annual Leave? ................................. 177
How do I DEFER Academic Annual Leave? ............................... 177
How do I cancel a leave booking?............................................... 177
I want to change a Leave Request that I have submitted and is not yet approved. .............................................................................. 178
How do I reverse an approved leave request? ............................ 179
How do I know if my leave has been approved? ......................... 181
When I submit an academic annual leave request, I receive the error: “Warning! The Leave Request was successful, however the following issue(s) were identified with the request: Please review leave booking as CURRENT entitlement has been exceeded.” .. 181
What date should I use to calculate my leave balance? .............. 181
When I try to submit a Leave Request I receive an error referring to a Roster, or a Public Holiday....................................................... 182
How do I apply for leave without pay? ......................................... 182
NEW ACADEMIC TIMESHEETS FAQs ........................................ 183
The “Create a new timesheet” link is missing. ............................. 183
How can I find my New Academic timesheet in HRonline? ......... 183
Where can I view my approved New Academic timesheets? ...... 184
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My New Academic timesheet has been rejected. What do I do? . 185
Can I put multiple jobs on one New Academic timesheet? .......... 186
My New Academic job number is not displayed. ......................... 186
How do I know which job number to use for my New Academic Timesheet? ................................................................................. 187
My New Academic Paycodes don’t appear when I click on the drop-down menu? ............................................................................... 187
When I submit my New Academic timesheet, I receive the error message: “The hours remaining on your employment contract have been exceeded. Please contact your supervisor.” ....................... 188
APPROVER TIMESHEETS FAQs ................................................ 189
Timesheets: What actions are available to an Approver?............ 189
I have been sent an email to approve a timesheet/leave request, but when I log in the approval button is greyed out. .................... 189
APPROVER LEAVE FAQ ............................................................. 190
How do I check my team’s leave balances?................................ 190
How do I approve a leave booking? ............................................ 190
I have been sent an email to approve a timesheet/leave request, but when I log in the approval button is greyed out. .................... 190
How do I approve a leave reversal? ............................................ 190
NEED MORE HELP? .................................................................... 191
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HRonline IT Alert Mobile Number
Add an
Add an IT ALERT MOBILE NUMBER in HRonline
As of 26 September 2016, you will need to add an IT Alert Mobile Number to your HRonline profile before you can use the Reset Forgotten Password utility.
If you cannot access HRonline and you have not yet added an IT Alert Mobile Number, please contact the IT Service Desk on Ext 17000 ((02) 4921 7000) to reset your password over the phone.
Please then log in to HRonline and follow the below steps to add an IT Alert Mobile Number.
You will then be able to reset a forgotten password yourself in the future.
Login to HRonline
1. Go to www.newcastle.edu.au >
2. Click CURRENT STAFF at the top of the homepage:
3. Under SYSTEMS AND TOOLS, click HRonline:
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4. Login with: Username = your Number Plate (your Uni ID e.g. ABC123) Password = your main password >
5. Click Login:
Add the IT – IT Communications attribute
1. From the menu, select My HR > Employment > My Staff Directory Details:
2. The Employee Attributes screen will be displayed.
3. Click on the “IT – IT Communications” Attribute Type to view/change details:
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4. Type your mobile number in the Comments:
IMPORTANT: Make sure you type your mobile number with numbers only and no spaces.
5. Click Update:
6. You will receive a Success! Notification if successful:
Check the attribute has been saved
1. Go to My HR > Employment > My Staff Directory Details again >
2. Your mobile should be listed in the Employee Attributes, under “IT – IT Communications”:
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3. You are now able to use the Reset Forgotten Password utility.
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GENERAL
Where can I access HRonline from?
You can access HRonline from any device with Internet Explorer, Forefox and Safari browsers that has an internet connection.
Via University of Newcastle website Once you have your Username and Password, you can go to the main University of Newcastle website and follow the links to HRonline:
1. Go to www.newcastle.edu.au >
2. Click Current Staff at the top of the homepage:
3. Scroll down to SYSTEMS AND TOOLS > Click HRonline:
4. Login with:
Username = your Number Plate (your Uni ID e.g. ABC123) Password = your main password >
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5. Click Login:
Via direct website address
The direct URL is: https://hronline.newcastle.edu.au.
We suggest you “bookmark” the HRonline page for easy future access.
How do I reset my HRonline password?
Try to log in with your main password and Number Plate combination.
If you want or need to change your password, please follow one of the below options: I know my password and I want to change it I don't know my password and I want to change it
Alternatively, if you are having trouble following the steps or encounter any unexpected errors, please phone the IT Service Desk on Ext 17000 ((02) 4921 7000) and they will be able to reset your password over the phone.
I know my password and I want to change it
1. Click here.
2. Enter your Number Plate and password >
3. Click Login:
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4. Enter your current password >
5. Enter your chosen new password twice >
6. Click Change Password:
7. If successful, you will receive this Success screen:
8. Your main university password is now changed, and you can accessHRonline with this password.
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I don’t know my password and I want to change it
As of 26 September 2016, you will need to add an IT Alert Mobile Number to your HRonline profile before you can use the Reset Forgotten Password utility.
If you cannot access HRonline and you have not yet added an IT Alert Mobile Number, please contact the IT Service Desk on Ext 17000 ((02) 4921 7000) to reset your password over the phone.
Please then log in to HRonline and follow the steps here to add an IT Alert Mobile Number.
You will then be able to reset a forgotten password yourself in the future.
I have set up my IT Alert Mobile Number in HRonline
You are able to use the Reset Forgotten Password utility. Please follow the below steps.
Note: You will need your mobile phone with you.
1. Go to the University’s YOUR PASSWORD page, located here.
2. Click on the “+” to expand the Forgotten your password section >
3. Click on the Reset Forgotten Password link:
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4. Type in your Number Plate (your Uni ID e.g. ABC123) >
5. Click Next:
6. Enter the Security Code that has just been TEXTED to the IT Alert Mobile Number >
7. Click Next:
8. Enter a new password >
9. Enter the new password again >
10. Click Next to save:
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11. If successful, you will receive this screen:
12. Your main university password is now changed, and you canaccess HRonline with this password.
How do I unlock my HRonline account? Your HRonline account will unlock automatically after one hour. If you require urgent access, email your request to [email protected]. The HR Information Systems (HRIS) team will unlock your account as soon as they are able and will advise you. Once your account has been unlocked, if needed, you can reset your password by following the steps in the How do I reset my HRonline password? section.
HRonline welcome screen
When first logging in to HRonline, the My Details panel will be collapsed and the My Favourites panel will be expanded:
1. Click > next to My Details to expand the My Details panel, andsimultaneously collapse My Favourites:
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2. Open the My Favourites menu to select the most commonly used
options in HRonline:
My Details
This section of HRonline displays the user ID, name, active job and position description of the user logged in.
If the active job is changed, it will be updated in this section.
HRonline displays information from one job at a time. If you have more than one job at the University, you will need to choose a specific job number and then the relevant information and options will be displayed. Information and options will relate to this job number until you choose another job or you log off HRonline.
Please note, only active jobs are listed under My Details.
To change the active job:
1. Click > to the left of My Details:
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2. The panel will expand downwards and display all current jobs for the logged in user >
3. Click on the row/job > Click Select:
4. The chosen job will now be displayed under ‘My Details’.
My HR
My HR allows you to:
Update your Personal Details Manage your Leave Manage your Employment Records View your Employee Calendar
1. Click My HR >
2. Choose an option from the menu: Personal Details Leave Employment
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Personal Details
These steps show you how to view and update your personal details in HRonline.
1. Click My HR > Personal Details >
2. Choose an option from the menu: Personal Contacts Emergency Contacts EEO Information
Update your Personal Contacts
1. Select My HR > Personal Details > Personal Contacts:
2. Your Personal Contacts will be displayed in the right hand screen:
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3. Click Contact Details:
4. The Personal Contacts form will be displayed.
5. Complete / edit fields >
6. Click Update to Save:
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Emergency Contacts
1. From the menu, select My HR > Personal Details > Emergency Contacts:
2. Your Emergency Contacts will be displayed.
Add a new Emergency Contact
1. To add a new Emergency Contact, click on Add new Emergency Contact record:
2. Complete relevant fields >
3. Click Insert to Save:
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Update an existing Emergency Contact
1. From the Emergency Contacts screen, click on the Contact Name > 2. Update fields >
3. Click Update to Save.
Employee Equal Opportunity Information
The University of Newcastle values equity, diversity, access and social justice. We strive to create a learning and working environment that reflects and celebrates diversity, practises affirmative action, offers equal opportunity and is free from discrimination and harassment. The information provided by staff is confidential and is used to develop comprehensive and relevant employment and career development strategies for staff of the University of Newcastle.
The below shows you how to update your Employee Equal Opportunity Information details in HRonline.
1. From the menu, select My HR > Personal Details > EEO Information:
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2. Your Employee Equal Opportunity Information record will be
displayed:
3. Click EEO Details:
4. The EEO Information form will be displayed >
5. Update relevant fields >
6. Click Update to Save OR Click Clear to clear the form and start again:
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Employment
The Employment section of HRonline allows you to:
Verify your Appointment Details Display your employment View Roster Enter an Outside Work Application Display your Qualifications View your training history prior to July 2016
1. From the menu, select My HR > Employment >
2. Choose an option from the menu:
Appointment Details Roster My Staff Directory Details Private Outside Work Employee Calendar My Qualifications Training History Help for Employment Information
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Appointment Details
You can check all of your appointments at the University of Newcastle.
1. From the menu, select My HR > Employment > Appointment Details:
2. The Appointment Details query form will be displayed.
View the details of a specific occupancy record
1. Click on an occupancy row > Click Details at the bottom of the page:
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2. The occupancy details will be displayed.
View details of your position
1. Click on the Position Number:
2. The further details will be displayed on the right side of the page.
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Roster
You can view your roster and work patterns for specific periods.
1. From the menu, select My HR > Employment > Roster:
2. The roster form will be displayed.
3. Enter an Enquiry Date or choose a date from the calendar >
4. Enter the number of days you wish to see in the Period of Enquiry >
5. Click Find:
6. Your roster will be displayed.
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Update your Staff Directory Details
1. From the menu, select My HR > Employment > My Staff DirectoryDetails:
2. The Employee Attributes screen will be displayed.
View or change Attribute information
1. Click on an Attribute Type to view/change details:
Add new Attribute information
1. Click Add new Employee Attribute record to add a new attribute:
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2. The below Employee Attributes screen will be displayed.
3. Select the Attribute Type:
4. Select the Attribute Value >
5. Enter Comments (this is where you can enter the attribute’s information e.g. a phone number) >
6. Click Insert to save:
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7. You will receive a Success message when saved:
My Staff Directory Details: CRITICAL SMS
Follow these steps to change your Critical Incident SMS mobile number.
1. From the menu, select My HR > Employment > My Staff DirectoryDetails:
2. Click Add new Employee Attribute record to add a new employeeattribute:
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3. The Employee Attributes screen will be displayed.
4. Select the Attribute Type as Staff Contact Details >
5. Select the Attribute Value as Critical Incident SMS >
6. Enter a mobile phone number (no spaces, brackets or full stops) intothe Comments >
NOTE: This mobile number is stored for use in emergency situationsonly and will not be used or any other purpose.
7. Click Insert to save.
8. You will receive a Success message when saved.
Private Outside Work
The University of Newcastle recognises that it is in its interest for members of staff to participate in appropriate Outside Work activities which bring benefits to the institution whilst promoting or maintaining the professional standing of staff.
It is also recognised that Outside Work must be undertaken in a way that appropriately addresses risks associated with such arrangements. For further information on Outside Work see the Outside Work Policy - D12/26657P.
1. From the menu, select My HR > Employment > Private OutsideWork:
2. Click Add new record:
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3. The Outside Work form will be displayed.
4. Complete relevant fields >
5. Click Update to Save OR Click Clear to clear the form and start again:
Employee Calendar
The Employee Calendar allows you to view leave bookings (Pending, Approved and Deferred).
Public Holidays are displayed in the calendar by default.
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The calendar is for display only. Events cannot be created / updated via the calendar.
1. From the menu, select My HR > Employment > Employee Calendar:
2. Your calendar will be displayed. The Calendar will show the currentmonth.
3. To display the previous month, click <<. To advance a month, click>>
4. To display a specific date, type the date in the date field OR choosethe date from the calendar drop-down >
5. Click Display:
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For more information about Staff Directory Information, see Help for Personal Details in the Personal Details menu within HRonline:
Training History
You may view your training history prior to July 2016.
1. From the menu, select My HR > Employment > Training History:
2. The Training History search form will display >
3. Enter the Start Date and/or End Date and/or Course Code > Click Find:
4. The training history for that search will be displayed.
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My Pay
My Pay allows you to:
View payroll details View payslips and payment summaries View / change bank account details View and enter Timesheets
Payroll Details
1. Click My Pay > Payroll Details:
2. Choose an option from the menu:
Current Payslip Payslip History Bank Accounts Payment Summary
View your current payslip
1. Go to My Pay > Payroll Details > Current Payslip:
2. Current Payslip is also in the My Favourites menu.
TIP: You can print your payslip or payment summary by clicking on the Print icon near the top right hand corner of the HRonline home page:
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View your payslip history
1. Go to My Pay > Payroll Details > Payslip History:
2. Scroll down the page to see the payslips available.
3. Click on the Period End date to view the full payslip:
Bank Accounts
The Bank Accounts section allows you to view and change your bank account details in HRonline.
1. From the menu, select My Pay > Payroll Details > Bank Accounts:
2. Your current Bank Accounts will be displayed >
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3. Click to select the account you wish to change >
4. Click on the small arrow, bottom left of the screen, to view the selected account’s details:
5. The details of the account will be displayed.
6. Enter the new bank account details >
7. Click Save, at the bottom of the screen:
Payment Summary
1. From the menu, select My Pay > Payroll Details > Payment Summary:
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2. The Payment Summary screen will be displayed >
3. To view Payment Summary details, click on a Serial#:
4. Click on PAYG Payment Summary:
5. The Payment Summary will be displayed on in a new tab:
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NEED MORE HELP?
Please read the below to make sure you contact the correct team!
Contacting the correct team saves time and ensures your question is answered quickly.
AREA CONTACT
Payslips Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Payment Summaries Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Tax Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Superannuation Superannuation Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Leave Leave Specialist Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Staff Directory Updating HRonline information.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Staff Directory HRonline is correct but it has not updated the Staff Directory on the website.
Web Team Email: [email protected]
Approvers Who is my timesheet approver?
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Approvers My timesheet approver isn’t in my HRonline list.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Training Discover Website
Recruitment I can’t see the progress of an application.
Recruitment Team Telephone: (02) 4033 9999 > Option 2 Email: [email protected]
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Qualifications Information about adding qualifications.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Qualifications Qualifications are correct in HRonline but my Research Profile is not updated.
Research Performance and Systems Unit Email: [email protected] Website
Alesco / Ascender Report requests
HR Information SystemsEmail: [email protected]
Alesco / Ascender System access
HR Information SystemsEmail: [email protected]
ECG System access
HR Information Systems Email: [email protected]
Discoverer System access
HR Information Systems Email: [email protected]
Further HRonline assistance is available through the following: About Your Contract or Appointment Contact your Supervisor / Timesheet Approver or HR Support
HR Support Telephone: (02) 4033 9999 Email: [email protected] PRD Online Email: [email protected] HR Information Systems Email: [email protected] General IT Help Telephone: (02) 4921 7000 Email: [email protected]
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TIMESHEETS PROFESSIONAL
PROFESSIONAL Timesheet
Login to HRonline
1. Go to www.newcastle.edu.au >
2. Click CURRENT STAFF at the top of the homepage >
3. Under SYSTEMS AND TOOLS, click HRonline:
4. Login with:Username = your Number Plate (your Uni ID e.g. ABC123)Password = your main password >
5. Click Login:
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Open your Timesheet
1. Go to My Pay > Timesheets > Casual Professional Timesheet:
2. Click Click here to add a new timesheet:
3. The timesheet form will be displayed.
4. Choose a Timesheet Start Date >
IMPORTANT: There is a Timesheet Timetable available within HRonline and also here. The suggested timesheet first day and suggested timesheet completion day are both shown.
The timetable shows the Pay Day date and the accompanying Approval Cut-Off date for HRonline timesheets.
This guide outlines when timesheets need to be approved.
Casual staff should check with their School/Unit for information on when timesheets need to be submitted.
This is a guide only. Casual staff should check with their supervisor if an alternative arrangement is in place for their organisational unit. Payment will always be made on a Pay Thursday, based on timesheets that have been approved by 11:00AM on the preceding Monday.
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5. Click Find my casual appointments:
6. The current active job(s) will be listed.
7. Choose the relevant job(s) by ticking the Select checkbox >
8. Click Continue:
9. The timesheet form will display.
TIP: If you have only one active job, the timesheet entry screen will open.
TIP: Staff can add more than one job to a single timesheet. Staff with multiple appointments are allocated individual job numbers for each appointment.
Timesheet Entry
10. Select the Job Number (if applicable) >
11. Enter the Work Date >
12. Enter the Start Time, Finish Time and Break time >
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13. Pay Code = SAL >
TIP: If you work regular hours, you can speed up your timesheet entry by clicking the Copy Line Above button to insert a new row with the same the details as the line above. You will need to change to the work date to reflect your schedule.
14. Click Show Job XX:
15. Check the approver / select your approver from the drop-down list(do not type the name in) >
16. Add Comments if required:
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17. If you are submitting timesheets for more than 1 job, there will be separate rows for each job/approver:
18. Save your timesheet - to submit or modify at a later date OR Submit for Approval to send to your approver:
19. If there are no input errors, the following success screen will be displayed:
Unsubmitting a Timesheet
1. Go to My Pay > Timesheets > Casual Professional Timesheet:
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2. Timesheets are grouped by approval status (Not Submitted /Submitted / Rejected) >
3. Click on the “+” to expand Submitted (Not Approved):
4. Timesheets which have been submitted but not yet been approved willbe displayed:
5. To edit Submitted and Rejected timesheets, they must first beunsubmitted.
6. Tick the Unsubmit checkbox against the timesheets that are to beunsubmitted >
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7. Click Unsubmit Timesheets:
8. Click OK to confirm or Cancel to cancel:
9. Click OK:
Unsubmit a timesheet from the Timesheet Details page
You can also unsubmit a timesheet from the Timesheet Details page.
1. Go to My Pay > Timesheets > Casual Professional Timesheet >
2. Click on the “+” to expand Submitted (Not Approved) >
3. Click on the Record ID to open that timesheet:
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4. Click Unsubmit:
5. Click OK to confirm or Cancel to cancel >
6. Click OK
Unsubmitting a timesheet will generate a notification email to your approver.
Timesheets that have been unsubmitted and re-submitted will be highlighted as “updated” in the Submitted section.
Deleting a timesheet
1. Go to My Pay > Timesheets > Casual Professional Timesheet >
2. Click on the “+” to expand Submitted (Not Approved) >
3. Tick the Delete box > Click Delete Timesheets:
4. Click OK to confirm or Cancel to cancel >
5. Click OK
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PROFESSIONAL FAQs
How can I find my Professional timesheet in HRonline?
Your timesheet may be submitted but not yet approved.
Please follow the steps in the Unsubmitting a Timesheet section to check and amend, if required.
Can I put multiple jobs on one Professional timesheet?
If you have more than one Casual Professional job, you can enter your hours in the same timesheet.
Please follow the steps in the Timesheet Entry section.
How do I know which job number to use for my Professional Timesheet?
Please follow the steps in the Open your Timesheet section.
My Professional job number is not displayed.
You must enter a Timesheet Start Date before your job details can be displayed.
1. Go to My Pay > Timesheets > Casual Professional Timesheet:
2. Click Click here to add a new timesheet:
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3. The timesheet form will be displayed.
4. Choose a Timesheet Start Date >
5. Click Find my casual appointments:
6. The current active job(s) will be listed.
When I try to select the job number I get the error “No active Jobs found for this date matching the allowed configuration for Timesheets”.
This error is displayed when your contract has expired OR when you have selected a timesheet start date which is earlier than your contract start date.
If you need to enter a timesheet, email HRIS at [email protected]. HRIS will determine whether your access to the timesheet screen can be temporarily reactivated in order to submit final timesheet(s).
If access cannot be temporarily reactivated, HRIS will provide you with a Manual Timesheet.
My Professional Paycode doesn’t appear when I click on the drop down menu.
Ensure you have selected your timesheet Start Date and Job Number.
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If no pop-up screen/menu appears, try minimizing the current window. The pop-up screen/menu may be behind the current screen.
Where can I view my approved timesheets?
1. Go to My Pay > Timesheets > Casual Timesheet History:
2. Select the Date Worked date range for the timesheet you havesubmitted >
3. Click Find:
4. The timesheets submitted and approved within that date range will bedisplayed.
5. The information can be sorted by clicking on the column headings:
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When will my Professional timesheet be approved?
There is a Timesheet Timetable available within HRonline and also here.
The suggested timesheet first day and suggested timesheet completion day are both shown.
The timetable shows the Pay Day date and the accompanying Approval Cut-Off date for HRonline timesheets.
This guide outlines when timesheets need to be approved.
Casual staff should check with their School/Unit for information on when timesheets need to be submitted.
This is a guide only. Casual staff should check with their supervisor if an alternative arrangement is in place for their organisational unit.
Payment will always be made on a Pay Thursday, based on timesheets that have been approved by 11:00AM on the preceding Monday.
My Professional timesheet has been rejected. What do I do?
You may need to view and edit your timesheet.
Please follow the steps in the Unsubmitting a Timesheet section to check and amend, if required.
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TIMESHEETS ACADEMIC
ACADEMIC Timesheet
Login to HRonline
1. Go to www.newcastle.edu.au >
2. Click CURRENT STAFF at the top of the homepage >
3. Under SYSTEMS AND TOOLS, click HRonline:
4. Login with:Username = your Number Plate (your Uni ID e.g. ABC123)Password = your main password >
5. Click Login:
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Open your Timesheet
1. Go to My Pay > Timesheets > Casual Academic / Teacher / Tutor:
2. Click Click here to create new timesheet:
3. The timesheet form will be displayed:
4. Choose a Timesheet Start Date >
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IMPORTANT: There is a Timesheet Timetable available within HRonline and also here. The suggested timesheet first day and suggested timesheet completion day are both shown.
The timetable shows the Pay Day date and the accompanying Approval Cut-Off date for HRonline timesheets.
This guide outlines when timesheets need to be approved.
Casual staff should check with their School/Unit for information on when timesheets need to be submitted.
This is a guide only. Casual staff should check with their supervisor if an alternative arrangement is in place for their organisational unit. Payment will always be made on a Pay Thursday, based on timesheets that have been approved by 11:00AM on the preceding Monday.
To claim dates outside the 2 week window: You need to submit a second timesheet with a different start date.
NOTE: If you do not select a date from the calendar, the job number details will not be available for the next step.
Timesheet Entry
5. Click on the Job Number drop-down menu (do not type it in):
6. Jobs current at the Timesheet Start Date will be displayed >
7. Select the Job Number:
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NOTE: Only 1 job number is allowed per timesheet. If you forget to include a claim in the selected 2 week period you will need to use a different start date on a new timesheet, as you cannot have two timesheets with the same job number and Timesheet Start Date.
NOTE: Some staff at the University may have multiple jobs active at the same time e.g. one casual job in Faculty of Health and one casual job in Faculty of Engineering.
Each of these jobs is assigned its own job number.
When submitting timesheets in HRonline, you must ensure that they are being submitted against the correct job number.
8. Click Show Days >
9. The Work Date fields will populate:
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10. Type in the Course Code (free text) >
11. Click on the arrow to choose a Paycode (do not type it in):
12. Choose a Paycode from the pop-up window:
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NOTE: T1 is for the first Tutorial in each subject for a given week.
T3 is for any additional/repeat Tutorials for that week.
M3 is for Additional Marking. Your contract will list this, if it applies to your subject.
OTHER is for Meetings etc. i.e. You would claim Orientation at the OTHER rate.
13. Enter the number of hours you have worked for the day (max. of 8hours) >
If you do more than one repeat tutorial for a subject on a given day, you do not need to use a separate row.
In the example below, initial tutorials for IHRH3001 and IHRH1001 were completed on the 5 June. As they are both for the same Paycode and on the same Job number, both course codes can be entered into the box. Then the hours can be totalled in the final column.
If you work for different courses in the same timesheet period, submit one timesheet with a separate row for each course code.
14. If submitting one timesheet, enter 0 (zero) for the Number of Repeats >
15. Click on the arrow to choose an Approver (do not type the name in).The appropriate person for your School will be on your contract >
16. Choose an Approver from the pop-up window >
17. Click Save Timesheet if you want to add more entries later.
18. When ready to submit, select Submit from the drop-down box >
19. Click Save Timesheet:
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20. The timesheet will be submitted for approval.
21. You will receive an email to your Staff account when your timesheet has been approved.
22. Payment will follow on the relevant payday.
Repeat timesheets
To generate repeat timesheets:
1. Complete one timesheet >
2. Enter the number of repeats >
3. Do not choose Submit from the drop-down box >
4. Click Save Timesheet.
5. To retrieve the saved timesheet, submit the first one, and edit/submit the remainder when you need them.
If using a generated repeat timesheet, check dates for public holidays and cancelled tutorials etc.
Deleting a timesheet
Academic timesheets can only be deleted; they cannot be unsubmitted or edited.
To delete a timesheet and submit a new timesheet:
1. Go to My Favourites > My Pending Transactions OR Pending Requests and Current Vacancies at the top right hand corner of the home page:
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2. Choose My Pending Requests:
3. The Pending Transactions screen will be displayed, showing anyrejected timesheets >
4. The timesheet status will be displayed in the last column.
5. To VIEW rejected timesheets, click on the Record ID >
6. To DELETE rejected timesheets, tick the corresponding box >
7. Click Delete:
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ACADEMIC FAQs
The “Create a new timesheet” link is missing.
Once your contract has ended, you can still view your records for one month, but you cannot make any changes or submit a timesheet.
Email HRIS at [email protected] and they will determine whether your access to the timesheet screen can be temporarily reactivated in order to submit final timesheet(s).
If access cannot be temporarily reactivated, HRIS will provide you with a Manual Academic Timesheet.
How can I find my Academic timesheet in HRonline?
Your timesheet may be submitted but not yet approved.
1. Go to My Favourites > My Pending TransactionsORPending Requests and Current Vacancies at the top right hand cornerof the home page:
2. Choose My Pending Requests:
3. The Pending Transactions screen will be displayed, showing anyrequests awaiting approval and a summary of your timesheets.
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Where can I view my approved Academic timesheets?
1. Go to My Pay > Timesheets > Casual Academic / Teacher / Tutor History:
2. Select the Date Worked date range for the timesheet you have submitted >
3. Click Find:
4. The timesheets submitted and approved within that date range will be displayed.
5. To view the content, click on the Period Start Date link:
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My Academic timesheet has been rejected. What do I do?
There may have been an error with your timesheet.
Academic timesheets cannot be unsubmitted or edited. You will need to delete the timesheet and submit a new timesheet.
1. Go to My Favourites > My Pending TransactionsORPending Requests and Current Vacancies at the top right hand cornerof the home page:
2. Choose My Pending Requests:
3. The Pending Transactions screen will be displayed, showing anyrejected timesheets >
4. The timesheet status will be displayed in the last column.
5. To VIEW rejected timesheets, click on the Record ID >
6. To DELETE rejected timesheets, tick the corresponding box >
7. Click Delete:
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Can I put multiple jobs on one Academic timesheet?
No. Only one job number can be submitted in each Academic timesheet.
Academic job number is not displayed.
You must enter a Timesheet Start Date before your job details can be displayed.
1. Go to My Pay > Timesheets > Casual Academic / Teacher / Tutor:
2. Click Click here to create new timesheet:
3. The timesheet form will be displayed:
4. Choose a Timesheet Start Date >
5. If you are unsure of the date to select, use the Timesheet Timetableinformation found here.
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6. Click Find my casual appointments:
7. The current active job(s) will be listed.
How do I know which job number to use for my Academic Timesheet?
1. Choose a Timesheet Start Date >
2. Click on the Job Number drop-down menu (do not type it in):
3. Jobs current as at the Timesheet Start Date will be displayed >
4. Your contract information will explain which job number is for whichpiece of work.
My Academic Paycodes don’t appear when I click on the drop-down menu?
Ensure you have selected your timesheet Start Date and Job Number.
If no pop-up screen/menu appears, try minimizing the current window. The pop-up screen/menu may be behind the current screen.
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When I submit my Academic timesheet, I receive the error message: “The hours remaining on your employment contract have been exceeded. Please contact your supervisor.”
Possible causes:
The total number of hours against the contract (in the HR System) hasnot been updated to match the hours you have worked. Please contact your Supervisor or the Admin Staff for your area to
clarify.
You have a timesheet which has been rejected and not yet deleted. Access your Pending Transactions and delete the rejected
timesheet.
An incorrect Job number has been selected. Please check that you have selected the correct Job number for
the timesheet.
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TIMESHEETS NEW ACADEMIC
NEW ACADEMIC Timesheet
Login to HRonline
1. Go to www.newcastle.edu.au >
2. Click CURRENT STAFF at the top of the homepage:
3. Under SYSTEMS AND TOOLS, click HRonline:
4. Login with:Username = your Number Plate (your Uni ID e.g. ABC123)Password = your main password >
5. Click Login:
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Open your Timesheet
1. Go to My Pay > Timesheets > New Academic Timesheet orNewcastle Business School Academic Timesheet:
2. Click Click here to create new timesheet:
3. Choose a Timesheet Start Date >
IMPORTANT: There is a Timesheet Timetable available within HRonline and also here. The suggested timesheet first day and suggested timesheet completion day are both shown.
The timetable shows the Pay Day date and the accompanying Approval Cut-Off date for HRonline timesheets.
This guide outlines when timesheets need to be approved.
Casual staff should check with their School/Unit for information on when timesheets need to be submitted.
This is a guide only. Casual staff should check with their supervisor if an alternative arrangement is in place for their organisational unit. Payment will always be made on a Pay Thursday, based on timesheets that have been approved by 11:00AM on the preceding Monday.
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To claim dates outside the 2 week window: You need to submit a second timesheet with a different start date.
NOTE: If you do not select a date from the calendar, the job number details will not be available for the next step.
4. Click on the Academic Calendar drop-down list:
5. Choose a Calendar Code from the available list:
6. Click Find Employee Jobs:
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7. The timesheet input page will display:
Timesheet Entry
8. Note the Timesheet Start Date:
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NOTE: Only 1 job number is allowed per timesheet. If you forget to include a claim in the selected 2 week period you will need to use a different start date on a new timesheet, as you cannot have two timesheets with the same job number and Timesheet Start Date.
NOTE: Some staff at the University may have multiple jobs active at the same time e.g. one casual job in Faculty of Health and one casual job in Faculty of Engineering.
Each of these jobs is assigned its own job number.
When submitting timesheets in HRonline, you must ensure that they are being submitted against the correct job number.
9. Enter the Work Date >
10. Enter the Units (number of hours) worked for that day >
11. Click on the Pay Code arrow:
12. Choose a Pay Code from the pop-up screen:
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NOTE: T1 is for the first Tutorial in each subject for a given week.
T3 is for any additional/repeat Tutorials for that week.
M3 is for Additional Marking. Your contract will list this, if it applies to your subject.
OTHER is for Meetings etc. i.e. You would claim Orientation at the OTHER rate.
13. Click on the Course Code arrow:
14. Choose a Course Code from the pop-up screen. You can scroll andclick on a Course Code or Search:
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15. You can COPY and DELETE rows, using the C and D buttons:
16. Click on the Timesheet Approved By arrow to choose an Approver (do not type the name in):
17. Search for your Approver from the pop-up window >
18. Click Save if you want to add more entries later.
19. When ready to submit, click Save and Submit:
20. The timesheet will be submitted for approval.
21. You will receive an email to your Staff account when your timesheet has been approved.
22. Payment will follow on the relevant payday.
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Deleting a timesheet
Academic timesheets can only be deleted; they cannot be unsubmitted or edited. To delete a timesheet and submit a new timesheet:
1. Go to My Favourites > My Pending TransactionsORPending Requests and Current Vacancies at the top right handcorner of the home page:
2. Choose My Pending Requests:
3. The Pending Transactions screen will be displayed, showing anyrejected timesheets >
4. The timesheet status will be displayed in the last column.
5. To VIEW rejected timesheets, click on the Record ID >
6. To DELETE rejected timesheets, tick the corresponding box >
7. Click Delete:
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NEW ACADEMIC FAQs
The “Create a new timesheet” link is missing.
Once your contract has ended, you can still view your records for one month, but you cannot make any changes or submit a timesheet.
Email HRIS at [email protected] and they will determine whether your access to the timesheet screen can be temporarily reactivated in order to submit final timesheet(s).
If access cannot be temporarily reactivated, HRIS will provide you with a Manual Academic Timesheet.
How can I find my New Academic timesheet in HRonline?
Your timesheet may be submitted but not yet approved.
1. Go to My Favourites > My Pending TransactionsORPending Requests and Current Vacancies at the top right handcorner of the home page:
2. Choose My Pending Requests:
3. The Pending Transactions screen will be displayed, showing anyrequests awaiting approval and a summary of your timesheets.
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Where can I view my approved New Academic timesheets?
1. Go to My Pay > Timesheets > Casual Academic / Teacher / TutorHistory:
2. Select the Date Worked date range for the timesheet you havesubmitted >
3. Click Find:
4. The timesheets submitted and approved within that date range will bedisplayed.
5. To view the content, click on the Period Start Date link:
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My New Academic timesheet has been rejected. What do I do?
There may have been an error with your timesheet.
Academic timesheets cannot be unsubmitted or edited. You will need to delete the timesheet and submit a new timesheet.
1. Go to My Favourites > My Pending TransactionsORPending Requests and Current Vacancies at the top right handcorner of the home page:
2. Choose My Pending Requests:
3. The Pending Transactions screen will be displayed, showing anyrejected timesheets >
4. The timesheet status will be displayed in the last column.
5. To VIEW rejected timesheets, click on the Record ID >
6. To DELETE rejected timesheets, tick the corresponding box >
7. Click Delete:
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Can I put multiple jobs on one New Academic timesheet?
No. Only one job number can be submitted in each New Academic timesheet.
My New Academic job number is not displayed.
You must enter a Timesheet Start Date before your job details can be displayed.
1. Go to My Pay > Timesheets > Casual Academic / Teacher / Tutor:
2. Click Click here to create new timesheet:
3. The timesheet form will be displayed:
4. Choose a Timesheet Start Date >
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5. If you are unsure of the date to select, use the Timesheet Timetableinformation found here.
6. Click Find my casual appointments:
7. The current active job(s) will be listed.
How do I know which job number to use for my New Academic Timesheet?
8. Choose a Timesheet Start Date >
9. Click on the Job Number drop-down menu (do not type it in):
10. Jobs current as at the Timesheet Start Date will be displayed >
11. Your contract information will explain which job number is for whichpiece of work.
My New Academic Paycodes don’t appear when I click on the drop-down menu?
Ensure you have selected your timesheet Start Date and Job Number.
If no pop-up screen/menu appears, try minimizing the current window. The pop-up screen/menu may be behind the current screen.
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When I submit my New Academic timesheet, I receive the error message: “The hours remaining on your employment contract have been exceeded. Please contact your supervisor.”
Possible causes:
The total number of hours against the contract (in the HR System) hasnot been updated to match the hours you have worked. Please contact your Supervisor or the Admin Staff for your area to
clarify.
You have a timesheet which has been rejected and not yet deleted. Access your Pending Transactions and delete the rejected
timesheet.
An incorrect Job number has been selected. Please check that you have selected the correct Job number for
the timesheet.
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APPROVER TIMESHEET FAQs
Timesheets: What actions are available to an Approver?
If an approver believes a timesheet is incorrect, they can speak with the employee or email the employee to check.
If the timesheet is confirmed as correct, the approver can approve the timesheet.
If the timesheet is confirmed as incorrect, the approver should reject the timesheet and add a comment.
The employee can then resubmit a correct timesheet.
Approvers are not able to alter any information on an employee’s timesheet. It is the employee’s responsibility to ensure timesheets are correct.
I have been sent an email to approve a timesheet/leave request, but when I log in the approval button is greyed out.
You cannot approve some requests from the Summary Screen.
To approve requests, first open each request by clicking on the Record ID >
The request details will be displayed >
You can choose Approve / Reject / Escalate / No Action >
Choose an Approval Status > Click on Update.
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NEED MORE HELP?
Please read the below to make sure you contact the correct team!
Contacting the correct team saves time and ensures your question is answered quickly.
AREA CONTACT
Payslips Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Payment Summaries Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Tax Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Superannuation Superannuation Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Leave Leave Specialist Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Staff Directory Updating HRonline information.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Staff Directory HRonline is correct but it has not updated the Staff Directory on the website.
Web Team Email: [email protected]
Approvers Who is my timesheet approver?
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Approvers My timesheet approver isn’t in my HRonline list.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Training Discover Website
Recruitment I can’t see the progress of an application.
Recruitment Team Telephone: (02) 4033 9999 > Option 2 Email: [email protected]
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Qualifications Information about adding qualifications.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Qualifications Qualifications are correct in HRonline but my Research Profile is not updated.
Research Performance and Systems Unit Email: [email protected] Website
Alesco / Ascender Report requests
HR Information SystemsEmail: [email protected]
Alesco / Ascender System access
HR Information SystemsEmail: [email protected]
ECG System access
HR Information SystemsEmail: [email protected]
Discoverer System access
HR Information SystemsEmail: [email protected]
Further HRonline assistance is available through the following:
About Your Contract or Appointment Contact your Supervisor / Timesheet Approver or HR Support HR Support Telephone: (02) 4033 9999 Email: [email protected]
PRD Online Email: [email protected] HR Information Systems Email: [email protected] General IT Help Telephone: (02) 4921 7000 Email: [email protected]
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LEAVE PROFESSIONAL
PROFESSIONAL LEAVE in HRonline
Leave requests are submitted and approved through HRonline.
Login to HRonline
1. Go to www.newcastle.edu.au >
2. Click CURRENT STAFF at the top of the homepage:
3. Under SYSTEMS AND TOOLS, click HRonline:
4. Login with:Username = your Number Plate (also known as your Uni ID)Password = your main password >
5. Click Login:
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PROFESSIONAL Leave
The Leave section allows you to:
Submit Leave Requests Calculate Future Leave Balances Check your Future Leave Bookings Cancel future leave by Reversing a Future Leave Request Review your Leave History
1. From the menu, select My HR > Leave:
2. Choose an option from the menu:
Leave Bookings Request Leave Balances Leave History Help for Leave Information
TIP: If you have more than one job at the University, ensure you book leave against the correct job number.
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TIP: To reverse approved leave bookings, go to: myHR > Leave > Leave Booking Request > Select the request you wish to change from the Future Leave Bookings List > Select Reverse in the Action column to confirm the reversal.
NOTE: A Leave Reversal must also be approved. Therefore you cannot change or rebook leave until the reversal has been approved.
Leave Requests
Leave requests are submitted and approved through HRonline.
Submit a new leave request
1. From the menu, select My HR > Leave > Leave Bookings Request:
2. A page will display, showing:
Leave Requests (submitted requests, and also links to submit newWhole Day or Part Day requests)
Leave Balances Future Leave Bookings
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Leave Requests: Submitted
1. My HR > Leave > Leave Bookings Request will show your leaverequests awaiting approval:
Leave Requests: New
1. My HR > Leave > Leave Bookings Request
2. Click Whole Day Leave Booking to make a whole day leave request.Click Part Day Leave Booking for leave less than a day.
3. The Leave Request form will be displayed:
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4. Different fields will be displayed in this form, depending on the Leave
Code you select.
5. Update relevant fields >
6. Click Submit to Save OR Click Clear to clear the form and start again.
7. You will receive a Success! message when submitted: 8. The leave request is submitted to your supervisor for approval.
View requests awaiting approval
1. Click on Favourites > My Pending Transactions
2. Once approved, a leave request will appear as a Future Leave booking.
Future Leave Bookings
Your approved leave requests are shown on the Leave Requests page.
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1. From the menu, select My HR > Leave > Leave Requests.
2. Your approved future leave bookings will be displayed:
Reversing a Future Leave Request
You are able to reverse an approved leave request with a future start date.
You are also able to reverse an approved leave request with a past start date.
Note: The leave reversal must be approved by your Supervisor and the leave balance will not update until the day after the reversal is approved.
1. Go to My HR > Leave > Leave Bookings Request.
2. Your leave request details will be displayed >
3. Go to the Future Leave Bookings area >
4. Identify the request you wish to reverse > Under Action, click on Reverse:
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5. Check the Leave Reversal information >
6. Click Reverse to confirm:
Viewing Pending Requests
You can view your pending requests in HRonline.
1. Go to My Favourites > My Pending Transactions OR Pending Requests and Current Vacancies at the top right hand corner of the home page:
2. Choose My Pending Requests:
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3. The Pending Transactions screen will be displayed, showing anyrequests awaiting approval.
4. If no records are displayed, you can also view your Leave History.
5. To view details of a request, click the Record ID:
6. Delete pending (unapproved) requests by ticking the delete box to theleft of the record >
7. Click Delete to save:
Leave Balances
Calculate leave balance
1. From the menu, select My HR > Leave > Leave Balances:
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2. Your leave balances as at the current day will be displayed >
3. The default leave balances display is calculated daily at the time and date shown in fine print below the table:
Calculate leave available as at another date
You can calculate the leave available to you as at a future date.
1. From the menu, select My HR > Leave > Leave Balances >
2. Click the Calendar > select an Enquiry Date > Click Calculate Balances:
3. A table showing your Leave Balances (including accrual dates and long
service leave) will be displayed.
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TIP: Your annual leave balance is shown in hours. Your long service leave is shown in calendar days. For details of leave entitlements, refer to your offer of employment from the University.
Leave History
You can view all of your leave history.
1. From the menu, select My HR > Leave > Leave History:
2. A leave history query form will be displayed > 3. Complete relevant fields >
4. Click Find OR Click Clear to clear the form and start again:
5. Your leave history will be displayed:
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PROFESSIONAL LEAVE FAQ
How do I check my leave balances?
See the Leave Balances section.
How do I find out what leave I have booked?
See the Leave History section.
How do I book Annual Leave?
See the Leave Requests: New section.
How do I cancel a leave booking?
See the Reversing a Future Leave Request section.
I want to change a Leave Request that I have submitted and is not yet approved.
Instead of editing an existing request, please delete the request you want to change and submit a new request.
You can delete a pending leave request via My Pending Requests.
1. Go to My Favourites > My Pending TransactionsORPending Requests and Current Vacancies at the top right handcorner of the home page:
2. Choose My Pending Requests:
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3. The Pending Transactions screen will be displayed, showing any requests awaiting approval.
4. To view details of a request, click the Record ID:
5. Delete pending (unapproved) requests by ticking the delete box to
the left of the record >
6. Click Delete to save:
How do I reverse an approved leave request?
You are able to reverse an approved leave request with a future start date. You are also able to reverse an approved leave request with a past start date
Note: The leave reversal must be approved by your Supervisor and the leave balance will not update until the day after the reversal is approved.
1. From the menu, select My HR > Leave > Leave Bookings Request:
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2. Your leave request details will be displayed >
3. Go to the Future Leave Bookings area:
4. Identify the request you wish to reverse >
5. Under Action, click on Reverse:
6. Check the Leave Reversal information >
7. Click Reverse to confirm:
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How do I know if my leave has been approved?
1. Go to My HR > Leave > Leave Bookings Request >
2. Your leave request details will be displayed >
3. The Future Leave Bookings area will show your approved requests.
When I submit a leave request, I receive the error: “Error! Error - The amount of leave requested exceeds available balance.”
The hours requested are greater than the hours available.
See the Calculate Leave Balance section to check your balance.
Note: Future leave bookings will affect the amount of leave available.
What date should I use to calculate my leave balance?
1. From the menu, select My HR > Leave > Leave Balances:
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2. Select the last date of the leave you require >
3. Click Calculate Balances:
When I try to submit a Leave Request I receive an error referring to a Roster, or a Public Holiday.
Public holidays and concessional days are pre-programmed into HRonline.
There is no need to book leave for public holidays and concessional days.
If you are booking leave spanning a public holiday, your leave balance will not be reduced for that day(s).
If you work on a part time basis or a roster, check that the leave you are trying to book does not fall on one of your non-working days.
How do I apply for leave without pay?
Leave without pay is not submitted through HRonline. Please use this form here.
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NEED MORE HELP?
Please read the below to make sure you contact the correct team!
Contacting the correct team saves time and ensures your question is answered quickly.
AREA CONTACT
Payslips Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Payment Summaries Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Tax Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Superannuation Superannuation Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Leave Leave Specialist Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Staff Directory Updating HRonline information.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Staff Directory HRonline is correct but it has not updated the Staff Directory on the website.
Web Team Email: [email protected]
Approvers Who is my timesheet approver?
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Approvers My timesheet approver isn’t in my HRonline list.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Training Discover Website
Recruitment I can’t see the progress of an application.
Recruitment Team Telephone: (02) 4033 9999 > Option 2 Email: [email protected]
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Qualifications Information about adding qualifications.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Qualifications Qualifications are correct in HRonline but my Research Profile is not updated.
Research Performance and Systems Unit Email: [email protected] Website
Alesco / Ascender Report requests
HR Information SystemsEmail: [email protected]
Alesco / Ascender System access
HR Information SystemsEmail: [email protected]
ECG System access
HR Information SystemsEmail: [email protected]
Discoverer System access
HR Information SystemsEmail: [email protected]
Further HRonline assistance is available through the following:
About Your Contract or Appointment Contact your Supervisor / Timesheet Approver or HR Support HR Support Telephone: (02) 4033 9999 Email: [email protected] PRD Online Email: [email protected] HR Information Systems Email: [email protected]
General IT Help Telephone: (02) 4921 7000 Email: [email protected]
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LEAVE ACADEMIC
ACADEMIC LEAVE in HRonline
Leave requests are submitted and approved through HRonline.
Login to HRonline
1. Go to www.newcastle.edu.au >
2. Click CURRENT STAFF at the top of the homepage:
3. Under SYSTEMS AND TOOLS, click HRonline:
4. Login with:Username = your Number Plate (also known as your Uni ID)Password = your main password >
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5. Click Login:
ACADEMIC Leave
1. From the menu, select My HR > Leave:
2. Choose an option from the menu:
Leave Bookings Request Leave Balances Leave History Help for Leave Information
Leave Requests
Leave requests are submitted and approved through HRonline.
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Submit a new leave request
1. From the menu, select My HR > Leave > Leave Bookings Request:
2. A page will display, showing:
Leave Requests (submitted requests, and also links to submit newWhole Day or Part Day requests)
Leave Balances Future Leave Bookings
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Leave Requests: Submitted
1. My HR > Leave > Leave Bookings Request will show your leave requests awaiting approval:
Leave Requests: New
1. My HR > Leave > Leave Bookings Request
2. Click Whole Day Leave Booking to make a whole day leave request. Click Part Day Leave Booking for leave less than a day.
3. The Leave Request form will be displayed:
4. Different fields will be displayed in this form, depending on the Leave
Code you select.
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5. Update relevant fields >
6. Click Submit to SaveORClick Clear to clear the form and start again.
7. You will receive a Success! message when submitted:
8. The leave request is submitted to your supervisor for approval.
View requests awaiting approval
1. Click on Favourites > My Pending Transactions
Once approved, a leave request will appear as a Future Leave booking.
Future Leave Bookings
Your approved leave requests are shown on the Leave Requests page.
1. From the menu, select My HR > Leave > Leave Requests.
2. Your approved future leave bookings will be displayed:
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Reversing a Future Leave Request
You are able to reverse an approved leave request with a future start date.
You are also able to reverse an approved leave request with a past start date.
Note: The leave reversal must be approved by your Supervisor and the leave balance will not update until the day after the reversal is approved.
1. Go to My HR > Leave > Leave Bookings Request.
2. Your leave request details will be displayed >
3. Go to the Future Leave Bookings area >
4. Identify the request you wish to reverse > Under Action, click onReverse:
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5. Check the Leave Reversal information >
6. Click Reverse to confirm:
Viewing Pending Requests
1. Go to My Favourites > My Pending Transactions OR Pending Requests and Current Vacancies at the top right hand corner of the home page:
2. Choose My Pending Requests:
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3. The Pending Transactions screen will be displayed, showing anyrequests awaiting approval.
If no records are displayed, view your Leave History.
4. To view details of a request, click the Record ID:
5. Delete pending (unapproved) requests by ticking the delete box tothe left of the record >
6. Click Delete to save:
Leave Balances
Calculate leave balance
1. From the menu, select My HR > Leave > Leave Balances:
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2. Your leave balances as at the current day will be displayed >
3. The default leave balances display is calculated daily at the time and date shown in fine print below the table:
Calculate leave available as at another date
You can calculate the leave available to you as at a future date.
1. From the menu, select My HR > Leave > Leave Balances >
2. Click the Calendar > select an Enquiry Date > Click Calculate Balances:
3. A table showing your Leave Balances (including accrual dates and long
service leave) will be displayed.
![Page 118: TIMESHEETS LEAVE APPROVERS FAQs........ 71 NEW ACADEMIC Timesheet ..... 72 Login to HRonline ..... 72 Open your](https://reader031.vdocuments.us/reader031/viewer/2022013022/5f3c73208d349c200e3fb1ea/html5/thumbnails/118.jpg)
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TIP: Your annual leave balance is shown in hours. Your long service leave is shown in calendar days. For details of leave entitlements, refer to your offer of employment from the University.
Leave History
You can view all of your leave history.
1. From the menu, select My HR > Leave > Leave History:
2. A leave history query form will be displayed >
3. Complete relevant fields >
4. Click FindORClick Clear to clear the form and start again:
5. Your leave history will be displayed:
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ACADEMIC LEAVE FAQ
How do I check my leave balances?
See the Leave Balances section.
How do I find out what leave I have booked?
See the Leave History section.
How do I BOOK Academic Annual Leave?
See the Leave Requests: New section.
How do I DEFER Academic Annual Leave?
If it is not possible to take all of the annual leave that has accrued during the year, an application can be made to defer leave.
It is expected that all leave that is deferred will be used in the following year.
To defer leave, this application form will need to be completed and provided to your Head of School to be approved by your Pro Vice-chancellor no later than the 31st January the following year.
Accrued annual leave unused credit request (Academic staff) (PDF, 808KB).
Once your deferred leave is approved it will be entered into HRonline by Human Resource Services.
For more information about academic annual leave see Clause 39 of the Academic staff enterprise agreement (PDF, 2.48MB).
How do I cancel a leave booking?
See the Reversing a Future Leave Request section.
I want to change a Leave Request that I have submitted and is not yet approved.
Instead of editing an existing request, please delete the request you want to change and submit a new request.
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You can delete a pending leave request via My Pending Requests.
1. Go to My Favourites > My Pending TransactionsORPending Requests and Current Vacancies at the top right handcorner of the home page:
2. Choose My Pending Requests:
3. The Pending Transactions screen will be displayed, showing anyrequests awaiting approval.
4. To view details of a request, click the Record ID:
5. Delete pending (unapproved) requests by ticking the delete box to theleft of the record >
6. Click Delete to save:
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How do I reverse an approved leave request?
You are able to reverse an approved leave request with a future start date. You are also able to reverse an approved leave request with a past start date
Note: The leave reversal must be approved by your Supervisor and the leave balance will not update until the day after the reversal is approved.
1. From the menu, select My HR > Leave > Leave Bookings Request:
2. Your leave request details will be displayed >
3. Go to the Future Leave Bookings area:
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4. Identify the request you wish to reverse >
5. Under Action, click on Reverse:
6. Check the Leave Reversal information >
7. Click Reverse to confirm:
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How do I know if my leave has been approved?
1. Go to My HR > Leave > Leave Bookings Request >
2. Your leave request details will be displayed >
3. The Future Leave Bookings area will show your approved requests.
When I submit an academic annual leave request, I receive the error: “Warning! The Leave Request was successful, however the following issue(s) were identified with the request: Please review leave booking as CURRENT entitlement has been exceeded.”
The leave request has been submitted successfully however, the hours requested are greater than the hours available, and your balance will be in the negative.
The error is also displayed when your approver opens the request.
What date should I use to calculate my leave balance?
1. From the menu, select My HR > Leave > Leave Balances:
2. Your leave balances as at the current day will be displayed.
3. Select the last date of the leave you require >
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4. Click Calculate Balances:
When I try to submit a Leave Request I receive an error referring to a Roster, or a Public Holiday.
Public holidays and concessional days are pre-programmed into HRonline.
There is no need to book leave for public holidays and concessional days.
If you are booking leave spanning a public holiday, your leave balance will not be reduced for that day(s).
If you work on a part time basis or a roster, check that the leave you are trying to book does not fall on one of your non-working days.
How do I apply for leave without pay?
Leave without pay is not submitted through HRonline.
Please use this form here.
NEED MORE HELP?
Please read the below to make sure you contact the correct team!
Contacting the correct team saves time and ensures your question is answered quickly.
AREA CONTACT
Payslips Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Payment Summaries Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
![Page 125: TIMESHEETS LEAVE APPROVERS FAQs........ 71 NEW ACADEMIC Timesheet ..... 72 Login to HRonline ..... 72 Open your](https://reader031.vdocuments.us/reader031/viewer/2022013022/5f3c73208d349c200e3fb1ea/html5/thumbnails/125.jpg)
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Tax Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Superannuation Superannuation Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Leave Leave Specialist Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Staff Directory Updating HRonline information.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Staff Directory HRonline is correct but it has not updated the Staff Directory on the website.
Web Team Email: [email protected]
Approvers Who is my timesheet approver?
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Approvers My timesheet approver isn’t in my HRonline list.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Training Discover Website
Recruitment I can’t see the progress of an application.
Recruitment Team Telephone: (02) 4033 9999 > Option 2 Email: [email protected]
Qualifications Information about adding qualifications.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Qualifications Qualifications are correct in HRonline but my Research Profile is not updated.
Research Performance and Systems Unit Email: [email protected] Website
Alesco / Ascender Report requests
HR Information SystemsEmail: [email protected]
Alesco / Ascender System access
HR Information SystemsEmail: [email protected]
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ECG System access
HR Information SystemsEmail: [email protected]
Discoverer System access
HR Information SystemsEmail: [email protected]
Further HRonline assistance is available through the following: About Your Contract or Appointment Contact your Supervisor / Timesheet Approver or HR Support HR Support Telephone: (02) 4033 9999 Email: [email protected] PRD Online Email: [email protected] HR Information Systems Email: [email protected]
General IT Help Telephone: (02) 4921 7000 Email: [email protected]
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LEAVE APPROVERS
APPROVER LEAVE tasks in HRonline
Approving Leave Requests or Reversals
Approvers receive an email notification when a leave request has been submitted and needs approval.
Approvers are also reminded of requests pending approval when opening the HRonline main menu.
1. Go to www.newcastle.edu.au >
2. Click CURRENT STAFF at the top of the homepage:
3. Under SYSTEMS AND TOOLS, click HRonline:
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4. Login with:Username = your Number Plate (also known as your Uni ID)Password = your main password >
5. Click Login:
6. Click on My Approvals > Approve Requests:
7. In some cases, details displayed on the Approve Requests summaryscreen will provide sufficient information to make an approval decision.
If so, Approve or Reject by choosing the relevant radio button >
8. Click Update:
9. To access the record details and all record options (e.g. the facility torecord comments for rejected requests, or to denote a MedicalCertificate has been sighted etc.), click the Record ID:
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10. The View and Update Request screen will pop up:
11. Select the required Approval Status from the drop-down list >
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12. Enter further Comments where possible >
13. Click Update:
Approving PERSONAL Leave Requests or Reversals
1. Click on My Approvals > Approve Requests:
2. Your Approval Requests page will display.
3. The “Approval” radio button may be greyed-out for a request, as youare required to view the full leave request and accompanyingsupporting documentation (e.g. Medical Certificate) beforeapproving > Click on the Record ID to view the full request:
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4. The View and Update Request screen will pop up >
5. Click on the View Evidence link to view the submitted supportingdocumentation >
6. Select the appropriate Evidence Sighted option from the drop-downlist >
7. Select the required Approval Status from the drop-down list >
8. Enter further Comments where possible >
9. Click Update:
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Approving a request
1. Select Approved from the drop-down list >
2. Click Update.
Rejecting a request
1. Select Rejected from the drop-down list >
2. Enter Comments >
3. Click Update.
The comments will be available to the employee when they view the record.
What if the Academic leave request also displays a warning?
A message will show in the approval screen if an Academic staff member has booked leave exceeding their available balance.
This message can be ignored as long as the staff member does not book more than 20 days per year (pro-rata for part-time or part-year service).
Approving Leave Reversals
A staff member can reverse (cancel) an approved request.
See Reversing a Future Leave Request.
Team Leave Balances
Academic annual leave accrues daily from 1 January each year.
You can check the staff member’s leave accrual in the Team Leave Balances
section of HRonline.
View your team’s leave balances.
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1. Click on My Team > Team Leave > Team Leave Balances:
2. The Team Leave Balances query form will be displayed >
3. Fill in the field(s): Leave Code / Leave Description >
4. Click Find
5. The Team Leave Balances table for your team will be displayed.
6. Divide the numbers by 7 to convert to working days.
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APPROVER LEAVE FAQ
How do I check my team’s leave balances?
See the Team Leave Balances section.
How do I approve a leave booking?
See the Approving Leave Requests or Reversals section.
I have been sent an email to approve a timesheet/leave request, but when I log in the approval button is greyed out.
You cannot approve requests from the Summary Screen.
To approve requests, first open each request by clicking on the Record ID.
The request details will be displayed. You can choose Approve / Reject / Escalate / No Action.
Choose an Approval Status > Click on Update.
How do I approve a leave reversal?
See the Approving Leave Reversals section.
NEED MORE HELP?
Please read the below to make sure you contact the correct team!
Contacting the correct team saves time and ensures your question is answered quickly.
AREA CONTACT
Payslips Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Payment Summaries Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
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Tax Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Superannuation Superannuation Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Leave Leave Specialist Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Staff Directory Updating HRonline information.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Staff Directory HRonline is correct but it has not updated the Staff Directory on the website.
Web Team Email: [email protected]
Approvers Who is my timesheet approver?
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Approvers My timesheet approver isn’t in my HRonline list.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Training Discover Website
Recruitment I can’t see the progress of an application.
Recruitment Team Telephone: (02) 4033 9999 > Option 2 Email: [email protected]
Qualifications Information about adding qualifications.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Qualifications Qualifications are correct in HRonline but my Research Profile is not updated.
Research Performance and Systems Unit Email: [email protected] Website
Alesco / Ascender Report requests
HR Information SystemsEmail: [email protected]
Alesco / Ascender System access
HR Information Systems Email: [email protected]
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ECG System access
HR Information Systems Email: [email protected]
Discoverer System access
HR Information Systems Email: [email protected]
Further HRonline assistance is available through the following: About Your Contract or Appointment Contact your Supervisor / Timesheet Approver or HR Support HR Support Telephone: (02) 4033 9999 Email: [email protected] PRD Online Email: [email protected] HR Information Systems Email: [email protected] General IT Help Telephone: (02) 4921 7000
Email: [email protected]
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APPROVERS
My Team in HRonline
My Team allows you to:
View your Team Details Manage your team Check Team Leave balances and bookings
Login to HRonline
1. Go to www.newcastle.edu.au >
2. Click CURRENT STAFF at the top of the homepage:
3. Under SYSTEMS AND TOOLS, click HRonline:
4. Login with:Username = your Number Plate (also known as your Uni ID)Password = your main password >
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5. Click Login:
My Team
1. Go to My Team >
2. Choose an option from the menu:
Team Management Team Leave Timesheet Administration
Team Management
Team Management allows you to:
View your Team Calendar Check your Team Appointment Summary View your Team Increments View your Team’s Casual Hours Worked
1. Go to My Team > Team Management:
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2. Choose an option from the menu:
Team Calendar Team Length of Service Team Appointment Summary Team Increments Casual Hours Worked Help for Team Management
Team Calendar
The Team Calendar will provide a calendar view of your team and includes details of the following events: Leave Public Holidays Non-Working days (information from Employee Rosters)
1. Click on My Team > Team Details > Team Calendar:
2. Your Team Calendar will be displayed:
3. To view specific leave or a specify date, set Start Date and/or LeaveCode >
4. Fill / clear tick boxes to Show Holidays / Show Leave >
5. Click Display:
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Only a specified number of employees can be displayed per screen.
If more records exist, these can be displayed by using the buttons: First, Previous, Next and Last:
The calendar will display leave bookings by leave type. The character within the box will specify the leave type. A legend is provided at the bottom of the screen.
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TIP: Mouse-over for more information. (This is a useful feature when there are multiple events for the same day or multiple Leave Types.)
Status: Approved - Confirmed The booking has been approved in HRonline, and approved for payment within the Alesco payroll module.
Status: Approved - Unconfirmed The booking has been approved in HRonline, and transferred to the Alesco payroll module but has not as yet been activated for payment.
Status: Pending Leave Request The request has been submitted in HRonline and is awaiting approval in HRonline.
Status: Public Holidays Displayed as black with white text.
Team Appointment Summary
View your team members’ appointment summary.
1. Click on My Team > Team Details > Team Appointment Summary:
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2. The Team Appointment Summary query form will be displayed:
3. Fill in the field(s): Employment Status Code / Employment StatusDescription / Classification Code / Classification Description >
4. Click Find >
5. Your team’s appointments will be displayed.
Team Increments
1. Click on My Team > Team Details > Team Increments:
2. The Increments query form will be displayed.
3. Fill in the field(s): Dates / Increment Code / Description >
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4. Click Find >
5. Your Increments table for your team will be displayed.
Casual Hours Worked
Reports the casual hours worked for the current team members.
1. Click on My Team > Team Details > Casual Hours Worked:
2. The Casual Hours Worked query form will be displayed.
3. Fill in the field(s): Employee# and/or Employment Status and/orCalendar Year or leave search criteria blank >
4. Click Find:
5. The Casual Hours Worked will be displayed.
6. Click on a Name for more information:
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TIP: This is a useful tool to manage staff hours and ensure timesheets are submitted on time. If no hours have been claimed as the semester progresses, the staff member may not have accessed their HRonline.
Team Leave
1. Click on My Team > Team Leave >
2. Choose an option from the menu:
Team Leave Balances Team Leave Bookings Staff Absence Tracking Help for Leave Information
Team Leave Balances
You can check a staff member’s leave accrual in the Team Leave Balances section.
Academic annual leave accrues daily from 1 January each year.
1. Click on My Team > Team Leave > Team Leave Balances:
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2. The Team Leave Balances query form will be displayed >
3. Fill in the field(s): Leave Code / Leave Description >
4. Click Find >
5. The Team Leave Balances table for your team will be displayed.
6. Divide the numbers by 7 to convert to working days.
Team Leave Bookings
View your team’s approved leave bookings.
1. Click on My Team > Team Leave > Team Leave Bookings:
2. The Team Leave Bookings query form will be displayed.
3. Fill in the field(s): Start Date / Leave Code / Leave Description >
4. Click Find >
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5. The approved Team Leave Bookings table for your team will bedisplayed.
Staff Absence Tracking
This is a tool to record a team member’s absences, to ensure the absence is followed by a leave booking.
1. Click on My Team > Team Leave > Staff Absence Tracking:
2. The Staff Absence Tracking query form will be displayed >
3. Fill in the field(s): From Date / Employee >
4. Click Run Report:
5. The Staff Absence Tracking table for your team will be displayed:
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6. An Absence Record can then be added:
7. Once a Leave Booking has been approved, the Absence Record willbe moved from the Outstanding Absences to the Explained Absences.
My Approvals in HRonline
As a Supervisor you may be given the authority to approve requests for leave and / or casual timesheets.
If you are a designated Approver you will receive an email message notifying you when a request has been submitted and needs approval. You will also be reminded of approval requests when you are in the HRonline main menu.
1. Click on My Approvals >
2. Choose an option from the menu:
Approve Requests Approval History Casual Hours Worked
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Approve Requests Approvers receive an email notification when a leave request has been submitted and needs approval.
Approvers are also reminded of requests pending approval when opening the HRonline main menu.
1. Click on My Approvals > Approve Requests:
2. In some cases, details displayed on the Approve Requests summaryscreen will provide sufficient information to make an approval decision.
If so, Approve or Reject by choosing the relevant radio button >Click Update:
3. To access the record details of a request, and all record options (e.g.the facility to record comments for rejected requests, or to denote aMedical Certificate has been sighted etc.), click the Record ID:
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4. The View and Update Request screen will pop up:
5. Select the required Approval Status from the drop-down list >
6. Enter further Comments where possible >
7. Click Update:
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Approving a request
1. Select Approved from the drop-down list >
2. Click Update.
What if the Academic leave request also displays a warning?
A message will show in the approval screen if an Academic staff member has booked leave exceeding their available balance.
This message can be ignored as long as the staff member does not book more than 20 days per year (pro-rata for part-time or part-year service).
Rejecting a request
1. Select Rejected from the drop-down list >
2. Enter Comments >
3. Click Update.
The comments will be available to the employee when they view the record.
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Approving Leave Reversals
A staff member can reverse (cancel) an approved request.
See Reversing a Future Leave Request section in the HRonline Help – LEAVE guide.
Once a Leave Reversal is submitted, it is sent to the supervisor for approval, and will be displayed in the My Approvals > Approve Requests section of HRonline.
Approval History
The Approval History screen displays all requests and all actions, including approved and rejected.
1. Click on My Approvals > Approval History:
2. The Approval History query form will be displayed:
3. Fill in the field(s): Employee / Approval Date > Click Find >
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4. The Approval History screen will be displayed.
5. To see all records, leave Employee / Approval Date empty >
6. Click Find >
7. The Approval History screen will be displayed:
8. To see further details of a request (including Comments), click on aRecord ID:
Approver Delegation
An Approver can delegate approvals to another member of staff or position within the organisation.
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All HRonline request types can be delegated as needed e.g. Leave requests delegated to one person and timesheets to another, or all approvals to the one person.
Delegations can have an end date or be left open to cover longer periods.
To delegate your approvals to another staff member, please email [email protected], advising staff name and dates required.
Casual Hours Worked
Reports the casual hours worked for the current team members.
1. Click on My Approvals > Casual Hours Worked:
You can also access Casual Hours Worked via My Team > Team Details > Casual Hours Worked:
The next steps are the same for both options.
Please go to the Casual Hours Worked section for details.
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NEED MORE HELP?
Please read the below to make sure you contact the correct team!
Contacting the correct team saves time and ensures your question is answered quickly.
AREA CONTACT
Payslips Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Payment Summaries Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Tax Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Superannuation Superannuation Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Leave Leave Specialist Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Staff Directory Updating HRonline information.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Staff Directory HRonline is correct but it has not updated the Staff Directory on the website.
Web Team Email: [email protected]
Approvers Who is my timesheet approver?
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Approvers My timesheet approver isn’t in my HRonline list.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Training Discover Website
Recruitment I can’t see the progress of an application.
Recruitment Team Telephone: (02) 4033 9999 > Option 2 Email: [email protected]
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Qualifications Information about adding qualifications.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Qualifications Qualifications are correct in HRonline but my Research Profile is not updated.
Research Performance and Systems Unit Email: [email protected] Website
Alesco / Ascender Report requests
HR Information Systems Email: [email protected]
Alesco / Ascender System access
HR Information Systems Email: [email protected]
ECG System access
HR Information Systems Email: [email protected]
Discoverer System access
HR Information Systems Email: [email protected]
Further HRonline assistance is available through the following: About Your Contract or Appointment Contact your Supervisor / Timesheet Approver or HR Support
HR Support Telephone: (02) 4033 9999 Email: [email protected] PRD Online Email: [email protected] HR Information Systems Email: [email protected] General IT Help Telephone: (02) 4921 7000 Email: [email protected]
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FAQs
Where can I access HRonline from?
You can access HRonline from any device with Internet Explorer, Forefox and Safari browsers that has an internet connection.
Via University of Newcastle website Once you have your Username and Password, you can go to the main University of Newcastle website and follow the links to HRonline:
1. Go to www.newcastle.edu.au >
2. Click Current Staff at the top of the homepage:
3. Scroll down to SYSTEMS AND TOOLS > click HRonline:
4. Login with:Username = your Number Plate (your Uni ID e.g. ABC123)Password = your main password >
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5. Click Login:
Via direct website address
The direct URL is: https://hronline.newcastle.edu.au.
We suggest you “bookmark” the HRonline page for easy future access.
How do I reset my HRonline password?
Try to log in with your main password and Number Plate combination.
If you want or need to change your password, please follow one of the below options: I know my password and I want to change it I don't know my password and I want to change it
Alternatively, if you are having trouble following the steps or encounter any unexpected errors, please phone the IT Service Desk on Ext 17000 ((02) 4921 7000) and they will be able to reset your password over the phone.
I know my password and I want to change it
1. Click here.
2. Enter your Number Plate and password >
3. Click Login:
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4. Enter your current password >
5. Enter your chosen new password twice >
6. Click Change Password:
7. If successful, you will receive this Success screen:
8. Your main university password is now changed, and you canaccess HRonline with this password.
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I don’t know my password and I want to change it
As of 26 September 2016, you now have to add an IT Alert Mobile Number to your HRonline profile before you can use the Reset Forgotten Password utility.
If you cannot access HRonline and you have not yet added an IT Alert Mobile Number, please contact the IT Service Desk on Ext 17000 ((02) 4921 7000) to reset your password over the phone.
Please then log in to HRonline and follow the steps here to add an IT Alert Mobile Number.
You will then be able to reset a forgotten password yourself in the future.
I have set up my IT Alert Mobile Number in HRonline
You are able to use the Reset Forgotten Password utility. Please follow these steps:
Note: You will need your mobile phone with you.
1. Go to the University’s YOUR PASSWORD page, located here.
2. Click on “+” to expand the Forgotten your password section >
3. Click on the Reset Forgotten Password link:
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4. Type in your Number Plate (your Uni ID e.g. ABC123) >
5. Click Next:
6. Enter the Security Code that has just been TEXTED to the ITAlert Mobile Number >
7. Click Next:
8. Enter a new password >
9. Enter the new password again >
10. Click Next to save:
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11. If successful, you will receive this screen:
12. Your main university password is now changed, and you canaccess HRonline with this password.
How do I unlock my HRonline account? Your HRonline account will unlock automatically after one hour.
If you require urgent access, email your request to [email protected]. The HR Information Systems (HRIS) team will unlock your account as soon as they are able and will advise you.
Once your account has been unlocked, if needed, you can reset your password by following the steps in the How do I reset my HRonline password? section.
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PROFESSIONAL TIMESHEETS FAQs
How can I find my Professional timesheet in HRonline?
Your timesheet may be submitted but not yet approved.
Please follow the steps in the Unsubmitting a Timesheet section of the HRonline Help – TIMESHEET guide to check and amend, if required.
Can I put multiple jobs on one Professional timesheet?
If you have more than one Casual Professional job, you can enter your hours in the same timesheet.
Please follow the steps in the Timesheet Entry section of the HRonline Help – TIMESHEET guide.
How do I know which job number to use for my Professional Timesheet?
Please follow the steps in the Open your Timesheet section of the HRonline Help – TIMESHEET guide.
My Professional job number is not displayed.
You must enter a Timesheet Start Date before your job details can be displayed.
1. Go to My Pay > Timesheets > Casual Professional Timesheet:
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2. Click Click here to add a new timesheet:
3. The timesheet form will be displayed.
4. Choose a Timesheet Start Date >
5. Click Find my casual appointments:
6. The current active job(s) will be listed.
When I try to select the job number I get the error “No active Jobs found for this date matching the allowed configuration for Timesheets”.
This error is displayed when your contract has expired OR when you have selected a timesheet start date which is earlier than your contract start date.
If you need to enter a timesheet, email HRIS at [email protected]. HRIS will determine whether your access to the timesheet screen can be temporarily reactivated in order to submit final timesheet(s).
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If access cannot be temporarily reactivated, HRIS will provide you with a Manual Timesheet.
My Professional Paycode doesn’t appear when I click on the drop down menu.
Ensure you have selected your timesheet Start Date and Job Number.
If no pop-up screen/menu appears, try minimizing the current window. The pop-up screen/menu may be behind the current screen.
Where can I view my approved timesheets?
1. From the menu, go to My Pay > Timesheets > Casual TimesheetHistory:
2. Select the Date Worked date range for the timesheet you havesubmitted >
3. Click Find:
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4. The timesheets submitted and approved within that date range willbe displayed.
5. The information can be sorted by clicking on the column headings:
When will my Professional timesheet be approved?
There is a Timesheet Timetable available within HRonline and also here.
The suggested timesheet first day and suggested timesheet completion day are both shown.
The timetable shows the Pay Day date and the accompanying Approval Cut-Off date for HRonline timesheets.
This guide outlines when timesheets need to be approved.
Casual staff should check with their School/Unit for information on when timesheets need to be submitted.
This is a guide only. Casual staff should check with their supervisor if an alternative arrangement is in place for their organisational unit.
Payment will always be made on a Pay Thursday, based on timesheets that have been approved by 11:00AM on the preceding Monday.
My Professional timesheet has been rejected. What do I do?
You may need to view and edit your timesheet.
Please follow the steps in the Unsubmitting a Timesheet section of the HRonline Help – TIMESHEET guide to check and amend, if required.
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PROFESSIONAL LEAVE FAQ
How do I check my leave balances?
See the Leave Balances section of the HRonline Help – LEAVE guide.
How do I find out what leave I have booked?
See the Leave History section of the HRonline Help – LEAVE guide.
How do I book Annual Leave?
See the Leave Requests: New section of the HRonline Help – LEAVE guide.
How do I cancel a leave booking?
See the Reversing a Future Leave Request section of the HRonline Help – LEAVE guide.
I want to change a Leave Request that I have submitted and is not yet approved.
Instead of editing an existing request, please delete the request you want to change and submit a new request.
You can delete a pending leave request via My Pending Requests.
1. Go to My Favourites > My Pending TransactionsORPending Requests and Current Vacancies at the top right handcorner of the home page:
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2. Choose My Pending Requests:
3. The Pending Transactions screen will be displayed, showing any requests awaiting approval.
4. To view details of a request, click the Record ID:
5. Delete pending (unapproved) requests by ticking the delete box to
the left of the record >
6. Click Delete to save:
How do I reverse an approved leave request?
You are able to reverse an approved leave request with a future start date. You are also able to reverse an approved leave request with a past start date
Note: The leave reversal must be approved by your Supervisor and the leave balance will not update until the day after the reversal is approved.
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1. From the menu, select My HR > Leave > Leave BookingsRequest:
2. Your leave request details will be displayed >
3. Go to the Future Leave Bookings area:
4. Identify the request you wish to reverse >
5. Under Action, click on Reverse:
6. Check the Leave Reversal information >
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7. Click Reverse to confirm:
How do I know if my leave has been approved?
1. Go to My HR > Leave > Leave Bookings Request >
2. Your leave request details will be displayed >
3. The Future Leave Bookings area will show your approved requests.
When I submit a leave request, I receive the error: “Error! Error - The amount of leave requested exceeds available balance.”
The hours requested are greater than the hours available.
See the Calculate Leave Balance section of the HRonline Help – LEAVE guide to check your balance.
Note: Future leave bookings will affect the amount of leave available.
What date should I use to calculate my leave balance?
1. From the menu, select My HR > Leave > Leave Balances:
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2. Select the last date of the leave you require >
3. Click Calculate Balances:
When I try to submit a Leave Request I receive an error referring to a Roster, or a Public Holiday.
Public holidays and concessional days are pre-programmed into HRonline.
There is no need to book leave for public holidays and concessional days.
If you are booking leave spanning a public holiday, your leave balance will not be reduced for that day(s).
If you work on a part time basis or a roster, check that the leave you are trying to book does not fall on one of your non-working days.
How do I apply for leave without pay?
Leave without pay is not submitted through HRonline.
Please use this form here.
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ACADEMIC TIMESHEETS FAQs
The “Create a new timesheet” link is missing.
Once your contract has ended, you can still view your records for one month, but you cannot make any changes or submit a timesheet.
Email HRIS at [email protected] and they will determine whether your access to the timesheet screen can be temporarily reactivated in order to submit final timesheet(s).
If access cannot be temporarily reactivated, HRIS will provide you with a Manual Academic Timesheet.
How can I find my Academic timesheet in HRonline?
Your timesheet may be submitted but not yet approved.
1. Go to My Favourites > My Pending TransactionsORPending Requests and Current Vacancies at the top right handcorner of the home page:
2. Choose My Pending Requests:
3. The Pending Transactions screen will be displayed, showing anyrequests awaiting approval and a summary of your timesheets.
Where can I view my approved Academic timesheets?
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1. Go to My Pay > Timesheets > Casual Academic / Teacher / Tutor History:
2. Select the Date Worked date range for the timesheet you have submitted >
3. Click Find:
4. The timesheets submitted and approved within that date range will be displayed.
5. To view the content, click on the Period Start Date link:
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My Academic timesheet has been rejected. What do I do?
There may have been an error with your timesheet.
Academic timesheets cannot be unsubmitted or edited. You will need to delete the timesheet and submit a new timesheet.
1. Go to My Favourites > My Pending TransactionsORPending Requests and Current Vacancies at the top right handcorner of the home page:
2. Choose My Pending Requests:
3. The Pending Transactions screen will be displayed, showing anyrejected timesheets >
4. The timesheet status will be displayed in the last column.
5. To VIEW rejected timesheets, click on the Record ID >
6. To DELETE rejected timesheets, tick the corresponding box >
7. Click Delete:
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Can I put multiple jobs on one Academic timesheet?
No. Only one job number can be submitted in each Academic timesheet.
My Academic job number is not displayed.
You must enter a Timesheet Start Date before your job details can be displayed.
1. Go to My Pay > Timesheets > Casual Academic / Teacher /Tutor:
2. Click Click here to add a new timesheet:
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3. The timesheet form will be displayed.
4. Choose a Timesheet Start Date >
If you are unsure of the date to select, use the Timesheet Timetable information found here.
5. Click Find my casual appointments:
6. The current active job(s) will be listed.
How do I know which job number to use for my Academic Timesheet?
7. Choose a Timesheet Start Date >
8. Click on the Job Number drop-down menu (do not type it in):
9. Jobs current as at the Timesheet Start Date will be displayed >
10. Your contract information will explain which job number is for whichpiece of work.
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My Academic Paycodes don’t appear when I click on the drop-down menu?
Ensure you have selected your timesheet Start Date and Job Number.
If no pop-up screen/menu appears, try minimizing the current window. The pop-up screen/menu may be behind the current screen.
When I submit my Academic timesheet, I receive the error message: “The hours remaining on your employment contract have been exceeded. Please contact your supervisor.”
Possible causes:
The total number of hours against the contract (in the HR System)has not been updated to match the hours you have worked. Please contact your Supervisor or the Admin Staff for your
area to clarify.
You have a timesheet which has been rejected and not yet deleted. Access your Pending Transactions and delete the rejected
timesheet.
An incorrect Job number has been selected. Please check that you have selected the correct Job number
for the timesheet.
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ACADEMIC LEAVE FAQ
How do I check my leave balances?
See the Leave Balances section of the HRonline Help – LEAVE guide.
How do I find out what leave I have booked?
See the Leave History section of the HRonline Help – LEAVE guide.
How do I BOOK Academic Annual Leave?
See the Leave Requests: New section of the HRonline Help – LEAVE guide.
How do I DEFER Academic Annual Leave?
If it is not possible to take all of the annual leave that has accrued during the year, an application can be made to defer leave.
It is expected that all leave that is deferred will be used in the following year.
To defer leave, this application form will need to be completed and provided to your Head of School to be approved by your Pro Vice-chancellor no later than the 31st January the following year.
Accrued annual leave unused credit request (Academic staff) (PDF, 808KB).
Once your deferred leave is approved it will be entered into HRonline by Human Resource Services.
For more information about academic annual leave see Clause 39 of the Academic staff enterprise agreement (PDF, 1.7MB).
How do I cancel a leave booking?
See the Reversing a Future Leave Request section of the HRonline Help – LEAVE guide.
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I want to change a Leave Request that I have submitted and is not yet approved.
Instead of editing an existing request, please delete the request you want to change and submit a new request.
You can delete a pending leave request via My Pending Requests.
1. Go to My Favourites > My Pending TransactionsORPending Requests and Current Vacancies at the top right handcorner of the home page:
2. Choose My Pending Requests:
3. The Pending Transactions screen will be displayed, showing anyrequests awaiting approval.
4. To view details of a request, click the Record ID:
5. Delete pending (unapproved) requests by ticking the delete box tothe left of the record >
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6. Click Delete to save:
How do I reverse an approved leave request?
You are able to reverse an approved leave request with a future start date. You are also able to reverse an approved leave request with a past start date
Note: The leave reversal must be approved by your Supervisor and the leave balance will not update until the day after the reversal is approved.
1. From the menu, select My HR > Leave > Leave BookingsRequest:
2. Your leave request details will be displayed >
3. Go to the Future Leave Bookings area:
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4. Identify the request you wish to reverse >
5. Under Action, click on Reverse:
6. Check the Leave Reversal information >
7. Click Reverse to confirm:
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How do I know if my leave has been approved?
1. Go to My HR > Leave > Leave Bookings Request >
2. Your leave request details will be displayed >
3. The Future Leave Bookings area will show your approvedrequests.
When I submit an academic annual leave request, I receive the error: “Warning! The Leave Request was successful, however the following issue(s) were identified with the request: Please review leave booking as CURRENT entitlement has been exceeded.”
The leave request has been submitted successfully however, the hours requested are greater than the hours available, and your balance will be in the negative.
The error is also displayed when your approver opens the request.
What date should I use to calculate my leave balance?
1. From the menu, select My HR > Leave > Leave Balances:
2. Your leave balances as at the current day will be displayed.
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3. Select the last date of the leave you require >
4. Click Calculate Balances:
When I try to submit a Leave Request I receive an error referring to a Roster, or a Public Holiday.
Public holidays and concessional days are pre-programmed into HRonline.
There is no need to book leave for public holidays and concessional days.
If you are booking leave spanning a public holiday, your leave balance will not be reduced for that day(s).
If you work on a part time basis or a roster, check that the leave you are trying to book does not fall on one of your non-working days.
How do I apply for leave without pay?
Leave without pay is not submitted through HRonline.
Please use this form here.
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NEW ACADEMIC TIMESHEETS FAQs
The “Create a new timesheet” link is missing.
Once your contract has ended, you can still view your records for one month, but you cannot make any changes or submit a timesheet.
Email HRIS at [email protected] and they will determine whether your access to the timesheet screen can be temporarily reactivated in order to submit final timesheet(s).
If access cannot be temporarily reactivated, HRIS will provide you with a Manual Academic Timesheet.
How can I find my New Academic timesheet in HRonline?
Your timesheet may be submitted but not yet approved.
1. Go to My Favourites > My Pending TransactionsORPending Requests and Current Vacancies at the top right handcorner of the home page:
2. Choose My Pending Requests:
3. The Pending Transactions screen will be displayed, showing anyrequests awaiting approval and a summary of your timesheets.
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Where can I view my approved New Academic timesheets?
1. Go to My Pay > Timesheets > Casual Academic / Teacher /Tutor History:
2. Select the Date Worked date range for the timesheet you havesubmitted >
3. Click Find:
4. The timesheets submitted and approved within that date range willbe displayed.
5. To view the content, click on the Period Start Date link:
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My New Academic timesheet has been rejected. What do I do?
There may have been an error with your timesheet.
Academic timesheets cannot be unsubmitted or edited. You will need to delete the timesheet and submit a new timesheet.
1. Go to My Favourites > My Pending TransactionsORPending Requests and Current Vacancies at the top right handcorner of the home page:
2. Choose My Pending Requests:
3. The Pending Transactions screen will be displayed, showing anyrejected timesheets >
4. The timesheet status will be displayed in the last column.
5. To VIEW rejected timesheets, click on the Record ID >
6. To DELETE rejected timesheets, tick the corresponding box >
7. Click Delete:
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Can I put multiple jobs on one New Academic timesheet?
No. Only one job number can be submitted in each New Academic timesheet.
My New Academic job number is not displayed.
You must enter a Timesheet Start Date before your job details can be displayed.
1. Go to My Pay > Timesheets > Casual Academic / Teacher /Tutor:
2. Click Click here to create new timesheet:
3. The timesheet form will be displayed:
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4. Choose a Timesheet Start Date >
5. If you are unsure of the date to select, use the TimesheetTimetable information found here.
6. Click Find my casual appointments:
7. The current active job(s) will be listed.
How do I know which job number to use for my New Academic Timesheet?
8. Choose a Timesheet Start Date >
9. Click on the Job Number drop-down menu (do not type it in):
10. Jobs current as at the Timesheet Start Date will be displayed >
11. Your contract information will explain which job number is for whichpiece of work.
My New Academic Paycodes don’t appear when I click on the drop-down menu?
Ensure you have selected your timesheet Start Date and Job Number.
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If no pop-up screen/menu appears, try minimizing the current window. The pop-up screen/menu may be behind the current screen.
When I submit my New Academic timesheet, I receive the error message: “The hours remaining on your employment contract have been exceeded. Please contact your supervisor.”
Possible causes:
The total number of hours against the contract (in the HR System)has not been updated to match the hours you have worked. Please contact your Supervisor or the Admin Staff for your
area to clarify.
You have a timesheet which has been rejected and not yet deleted. Access your Pending Transactions and delete the rejected
timesheet.
An incorrect Job number has been selected. Please check that you have selected the correct Job number
for the timesheet.
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APPROVER TIMESHEETS FAQs
Timesheets: What actions are available to an Approver?
If an approver believes a timesheet is incorrect, they can speak with the employee or email the employee to check.
If the timesheet is confirmed as correct, the approver can approve the timesheet.
If the timesheet is confirmed as incorrect, the approver should reject the timesheet and add a comment.
The employee can then resubmit a correct timesheet.
Approvers are not able to alter any information on an employee’s timesheet. It is the employee’s responsibility to ensure timesheets are correct.
I have been sent an email to approve a timesheet/leave request, but when I log in the approval button is greyed out.
You cannot approve requests from the Summary Screen.
To approve requests, first open each request by clicking on the Record ID.
The request details will be displayed.
You can choose Approve / Reject / Escalate / No Action.
Choose an Approval Status > Click on Update.
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APPROVER LEAVE FAQ
How do I check my team’s leave balances?
See the Team Leave Balances section of the HRonline Help – LEAVE guide.
How do I approve a leave booking?
See the Approving Leave Requests or Reversals section of the HRonline Help – LEAVE guide.
I have been sent an email to approve a timesheet/leave request, but when I log in the approval button is greyed out.
You cannot approve requests from the Summary Screen.
To approve requests, first open each request by clicking on the Record ID.
The request details will be displayed. You can choose Approve / Reject / Escalate / No Action.
Choose an Approval Status > Click on Update.
How do I approve a leave reversal?
See the Approving Leave Reversals section of the HRonline Help – LEAVE guide.
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NEED MORE HELP?
Please read the below to make sure you contact the correct team!
Contacting the correct team saves time and ensures your question is answered quickly.
AREA CONTACT
Payslips Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Payment Summaries Payroll Services Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Tax Payroll ServicesTelephone: (02) 4033 9999 > Option 1 Email: [email protected]
Superannuation Superannuation Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Leave Leave Specialist Telephone: (02) 4033 9999 > Option 1 Email: [email protected]
Staff Directory Updating HRonline information.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Staff Directory HRonline is correct but it has not updated the Staff Directory on the website.
Web Team Email: [email protected]
Approvers Who is my timesheet approver?
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Approvers My timesheet approver isn’t in my HRonline list.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Training Discover Website
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Recruitment I can’t see the progress of an application.
Recruitment Team Telephone: (02) 4033 9999 > Option 2 Email: [email protected]
Qualifications Information about adding qualifications.
HR Support Telephone: (02) 4033 9999 > Option 6 Email: [email protected]
Qualifications Qualifications are correct in HRonline but my Research Profile is not updated.
Research Performance and Systems Unit Email: [email protected] Website
Alesco / Ascender Report requests
HR Information Systems Email: [email protected]
Alesco / Ascender System access
HR Information Systems Email: [email protected]
ECG System access
HR Information Systems Email: [email protected]
Discoverer System access
HR Information Systems Email: [email protected]
Further HRonline assistance is available through the following: About Your Contract or Appointment Contact your Supervisor / Timesheet Approver or HR Support HR Support Telephone: (02) 4033 9999 Email: [email protected] PRD Online Email: [email protected] HR Information Systems Email: [email protected]
General IT Help Telephone: (02) 4921 7000 Email: [email protected]