tiimz mobile workforce management by sirma mobile
DESCRIPTION
Tiimz is a platform for worforce management helping operations managers and business owners get better efficiency and interaction with their workforce. Contact Sirma to request a demo.TRANSCRIPT
Innovation for life… http://tiimz.com
Service is provided in Bulgaria by VIVACOMunder brand VIVATEAM
http://vivateam.vivacom.bg
http://sirmamobile.com
Innovation for life… http://tiimz.com
Businesses needs
Need to MONITOR field workforce PERFORMANCE
Need to know more about employee's WORKING HOURS UTILIZATION
Need to gain control over corporate MOBILE PHONE USAGE AND COSTS
Need to DISPATCH TEAMS JOBS on the field.
Innovation for life… http://tiimz.com
Business benefits
UTILIZE - Keep workers in the FIELD, where they belong.
DISPATCH - SEND ORDERS to your teams’ mobile phones and get reports
TRACK - SEE WHERE WORKERS ARE NOW, where they've been, even how much time they spent on the road.
Gain control over corporate MOBILE PHONE USAGE AND COSTS.
COMMUNICATE - Scheduled and emergency TEAM CONFERENCING.
Electronic timecards – give your people tool to SUBMIT WORKING HOURSAND BREAKS. Connect to payroll system.
Innovation for life… http://tiimz.com
Tiimz Workforce Solution
Corporate tool for tracking corporate taskforce on a map using regular phone
• People
• Field agents
• Cars
• Trucks
A system allowing to put control and restrictions on
• Calls
• SMS
Control individuals, teams, units or whole company
Interface
• Web interface
• Mobile phone
Tiimz is a platform combining the best features from different employee tracking technologies available under one roof and simple easy to use lightweight platform in the cloud.
Innovation for life… http://tiimz.com
Tiimz Workforce Solution
In addition with Tiimz operation managers can
Dispatch teams and tasks;
Receive instant formalized feedback and reports about work done;
Track employee working time;
Get notifications when important unit of your business is not operational or is not on time.
With Tiimz Managers can analyze and take meaningful decisions about:
Is taskforce well utilized on the field
How to improve allocation efficiency
What travel costs can be cut
What phone usage costs can be cut
Innovation for life… http://tiimz.com
MODULESTiimz.com
Innovation for life… http://tiimz.com
www.tiimz.com
ModuleTracking and
Location
ModuleTask
assignment, dispatching and control
ModuleWorkflow modeler
Module
Module Call control
Emergency team
conferencing
Administrative module
(obligatory)
Modules
Modules are available in single mode or in combination.
New modules and connectors can be deployed easily.
Innovation for life… http://tiimz.com
Module: Tracking and Location
"It allows me to see where all of my guys are
at all times"
Powerful rules engine allows modeling all business requirements for cost and misuse control.
Cost and usage control.
Tracking and Localization of company employees and activities
Track employees
Track group of employees
Track whole company
Fleet and inventory tracking
Types of tracking and localization
Manual localization on demand
Scheduled tracking feature creates history of employee known locations on map in time.
Benefits and Reports
Tracking of company employees
View route of employee or vehicle during a working day
Localizations history can be reviewed later in report section
Export positioning address and coordinates at any time.
Innovation for life… http://tiimz.com
Module: Call control
Define allowed and disallowed dialing cases for calls and SMS.
Powerful rules engine allows modeling all business requirements for cost and misuse control.
Contact controlDefine black- and whitelists
for dialing cases with help of
ranked human readable rules
Time controlDefine time slots for
restrictions (working, non
working hours), days of week
Usage controlDefine usage limits for
number of minutes or SMS
APP Control*Allow or disallow certain
application in mobile phones
remotely
Web filter *Put filters for web content on
mobile phones
* Features planned for next release
Innovation for life… http://tiimz.com
Module: Administration
Acces to main features, reporting and administration is don through a lightweight web based interface. Platform is in the cloud
Co-branding with service provider is available
Employee database can be uploaded or automatically populated by external source (like Payroll or Telco provisioning system)
Settings can be applied one by one, to a group, or everybody.
Innovation for life… http://tiimz.com
Reporting
Reporting in TiimzPredefine reporting – lists of information for positioning, usage and controlManual reports – user can pick up from different options to view dataSchedule reporting – user can make predefine reports by his own options and receive ready reports by email
ExportExport data to CSV and Excel – list of employees, phone numbers, phonebook contactsExporting results from reports, predefine and manual one
Innovation for life… http://tiimz.com
Workflow modeling engine
Call center receives
notification
Dispatch team to location
Assign tasks to team
Get report from team
(camera shot and checklist)
Job done
(acceptance document)
Custom workflow in utility company modeled with Tiimz.com
Companies are not equal, so are processes inside company.
Powerful Tiimz workflow engine allows modeling company specific business scenarios and requirements for:
•Task assignment workflow
• Reporting workflow
• Cost and misuse rule set
Innovation for life… http://tiimz.com
Connectors for other core corporate IT systems
Through customizable connectors system can be interconnected with 3rd party company IT systems in both directions.
ТIIMZ
CORE
CRM/Service delivery systems
ERP
Website
Extranet
Intranet portal
Accounting
Payroll
CRM/Service delivery systemsProvision and populate employee data automatically from systems where this data already exists
ERPTrack vehicles and other assets
Web/Intranet/ExtranetDisplay position of mobile agents on map on the web
AccountingCreate invoices for deliveries,
generate trip details and costs
PayrollCalculate working hours, timesheets, overtime and payments.
Innovation for life… http://tiimz.com
Tiimz unique benefits
For end user
No Hardware, no CAPEX, just software
No additional tracking device, uses existing phones and SIM cards
No hardware installation, no specialized mounting
Existing employee phone is ok (99% phones on the market now)
Works indoor/underground
For Service provider
Expands the existing market with a new segment - low cost, no setup, no maintenance and less accuracy fleet management solution
Self service and self provisioning service -takes 5 mins.
Cloud service
Technology
SIM based solution Small SIM toolkit applet (10k)Positioning based on multiple cellIDDifferent type of reportsProvisioning through SIRMA proprietary OTA platform
Android based solutionSmartphone solution is available for customer with higher performance and interface expectations.
Network based solution Directly connects to MNO network facilitiesNo intervention on SIM is needed.Provisioning through core provisioning servers
Innovation for life… http://tiimz.com
CONTACT US FOR DEMOhttp://sirmamobile.com