TIFPHANIE STAFFORD403 Hayden Rd. #232, Tallahassee, FL 32304 | H: 850-570-2732 | C: 850-570-2732 | tifphanies@yahoo.com

SummaryAnalytical and strategic leader with excellent problem solving skills. Organized, efficient andalways willing to go the extra mile for on-time content delivery. Eager to learn and excitedabout the future in sales, marketing, advertising, public relations and communications.

HighlightsPublic Relations Natural leaderSales training PersuasiveSelf-starter Strategic thinkerResults-oriented OrganizedInterpersonal skills Special events planningCustomer service Creative and innovativeCommunications Excellent Recruiting skillsAccomplished manager Team-builder

AccomplishmentsConsistently commended by upper management for leadership roles in training anddevelopment; including religious organizations

ExperienceOPS Clerk; student Sep 2014 to CurrentState of Fl. Department of Ed － Tallahassee, FL

filing, creating folders, labeling, organizing and distributing month end reportswarrant cancellations in the Flair system, voucher printing, scanning and distributionscanning treasury receipts (deposits) into State of Florida's document managersystem.

Marketing & Advertising Intern Aug 2015 to Jan 2016Ekk & Hamilton Realty － Tallahassee, FL

collecting and analyzing local and state statisticsdetermining the firm's best marketing strategycreating and designing print and digital adsnetworking with other real estate professionals and related industries, learning theprocess of marketing a home from listing to sellingbuilding a Preferred Partnership and the firms presence and brandingpresenting company to prospective clients and business partnersworking in a fast paced environment.

Corrections Officer/ Sergeant Oct 2005 to Aug 2013State of FL. Dept. of Corrections － Wakulla Lowell, FL

Including but not limited to care, custody and control of 1500+ Inmates, ensuringsafety to the public and staff on duty.supervising head of the institution, conducting formal head counts, inventory ofweapons, keys and all other equipment.entering critical data on information systems and legal documents and responsible forcontacting outside emergency sources in case of any emergencies.Report writing, fire arms training and working with department heads were also a partof my duties.

Maintaining a positive attitude and displaying leadership capabilities was imperative inthis fast-paced and stressful environment.

Administrative Assistant Mar 2005 to Oct 2005UPS - Ocala － FL

answering inbound calls concerning customer concerns, keeping inventory ofpackages, entering data and communicating with drivers to enhance customersatisfaction

Substitute Teacher/Group Leader Jul 2002 to Mar 2005Marion County School Board － Marion, FL

maintaining normal operation within public schools and ensuring safety to studentsgrades K-6 grades

Customer Service Representative Sep 2001 to Sep 2002Cingular Wireless － Ocala, FL

receiving inbound calls 50-70 customers dailybasic troubleshooting, making payment arrangementsreviewing customer accounts and changing rate plans to fit their needs— all withinschedule adherence objectives.

Finisher/ Quality Auditor Oct 1998 to Sep 2001Dayco Mark IV Automotive － Ocala, FL

finishing an automotive product, insuring clamps, sleeves, and date codes wereproperly applied.chosen as Quality Auditor to inspect finished product, verifying that all specs were incode before shipping to external customers.

Aug 2013 to Sep 2014Full Time Student Tallahassee Community College

EducationBachelor of Arts, Strategic Communications/ Public Relations Marketing & Advertising

2016Flagler College － Tallahassee, FLStrategic Communications/ Public Relations Marketing & AdvertisingAssociate of Arts, General Transfer 2014Tallahassee Community College － Tallahassee, FLGeneral Transfer Accomplishments