Tiffany J Hicks (918) 313-5995

TiffanyJonnaHicks@gmailcom

Tiffany Hicks Resume’ Page 1

Summary A strong background in administrative support. Excellent history in ability to convey complex information in tangible terms. Well-organized and detail oriented; effectively manage time. Critical thinking. Advanced proficiency in personal computer applications. Expertise in Microsoft Outlook, PowerPoint, Word, and Excel; with advanced knowledge of logical functions, to include but not limited to Pivot tables, macros, If/Then, VLOOKUP etc). Work Experience RELX Group (Reed Elsevier)/ Freelance– Global publishing provider for the Scientific, Technical & Medical segment Freelance Managing Editor/ Project Manager, December 2014 - Present

• Provide detailed information; status updates, procedures and reporting Support supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person

• Strong collaboration with ongoing recognition for and strong, effective and friendly communication skills with coworkers and clients, both international and domestic

• Effectively manage time, in fast-paced and ever changing environment with strict deadlines, meeting demands on or before due date consistently while prioritizing between multiple projects

• Quickly learn and Elsevier independent software; both old and newly implemented systems and applications

• Set-up and man exhibition stand for conferences • Advanced knowledge of Excel for reporting purposes using logical functions, to include but not

limited to Pivot tables, macros, If/Then, VLOOKUP etc)

Performance Contracting, Inc (PCG) – Insulation installation on carrier ships Administrative Assistant, May 2014 - December 2014

• Data Entry • Accounts payable/ Accounts receivable Employee time and payroll reporting (weekly) – remote

company payroll system • Advanced knowledge of Excel for reporting purposes using logical functions, to include but not

limited to Pivot tables, macros, If/Then, VLOOKUP etc) • Receptionist • Proficiency in remote payroll system, Microsoft Office, to include; Word, Excel and Outlook and

PowerPoint RELX Group (Reed Elsevier) – Global publishing provider for the Scientific, Technical & Medical segment Journal Manager, May 2013 - May 2014 (lay-off)

• Provide detailed information regarding status updates, procedures and reporting to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person

• Strong collaboration with ongoing recognition for and strong, effective and friendly communication skills with coworkers and clients, both international and domestic

• Meet and strict deadlines on or before due date while prioritizing projects • Draft, edit, proofread, and finalize up to 100+ pieces of correspondence per day • Advanced knowledge of Excel for reporting purposes using logical functions, to include but not

limited to Pivot tables, macros, If/Then, VLOOKUP etc)

Tiffany J Hicks (918) 313-5995

TiffanyJonnaHicks@gmailcom

Tiffany Hicks Resume’ Page 2

Work Experience Shirley Hays Tax Service and Windermere Realty – Tax preparing and real estate Office Manager, October 2012 - May 2013

• Customer service, front desk duties to include greeting clients and answering phones • Maintain office operations and clerical functions; designing filing systems; supply requisitions • Coordinate owners schedule; meetings and appointments (MS Outlook) • Design marketing materials (Corel Draw) • Proficiency in Microsoft Office, to include; Word, Excel, Outlook and Corel Draw

WABCO Automotive - Auto Parts & Supplies Office Manager, January 2010 - September 2012

• Process payroll (ADP Payroll System) • Accounts payable/ Accounts receivable (Company independent software) • Scheduling with regards to parts delivery utilizing company software • Proficiency in ADP Payroll system, Microsoft Office, to include; Word, Outlook and Excel for

reporting purposes using logical functions, to include but not limited to Pivot tables, macros, If/Then, VLOOKUP etc)

Anchor Realty and Associates – Residential Real-estate Office Manager, September 2005 - July 2006

• Accounts payable/ Accounts receivable through written check and bank account • Supervise office assistance at remote location • Manage real estate showings in MS Outlook • Coordinate scheduling for real estate agents and clients • Photograph new residential listings • Web positing of new listings • Design marketing brochures • Annual company reports With advanced knowledge of Excel for reporting purposes using logical

functions, to include but not limited to Pivot tables, macros, If/Then, VLOOKUP etc) • Proficiency in Microsoft Office, to include; Word, Excel and Outlook and PowerPoint

RiverBarge Excursion Lines, Inc – Entertainment - River cruise line Office Assistant, January 2001 - August 2005

• Front office manager, customer service, receptionist • Coordinate scheduling for river barge guest through MS Outlook • Update land excursion itinerary and phone’s • Assist with payroll preparation; data entry • Accounts payable/ Accounts receivable • Proficiency in Microsoft Office, to include; Word, Excel and Outlook and PowerPoint

Tiffany J Hicks (918) 313-5995

TiffanyJonnaHicks@gmailcom

Tiffany Hicks Resume’ Page 3

Skills & Expertise

Academic Publishing

Accounts Payable

Accounts Receivable

Benefits Administration

Broad Audience Communication

Content Management

Customer Service

Employee Benefit

Event Planning

Graphic Arts

Human Resources

Leadership

Management

Microsoft Access

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Negotiation

Office Managers

Online Publishing

Payroll Processing

PowerPoint

Print Design

Proofreading

Public Speaking

Publishing

QuickBooks

Recruiting

Social Media

Team Building

Telephone Reception

Travel Coordination

Web Design Education Oklahoma Real Estate Commission, 2016

Licensed Real Estate Agent – Coldwell Banker, Midtown Cuyamaca College, 2014

Water/ Waste Water Management, California City College San Diego, 2008

Basic Studies, Art History Volunteer Experience Oklahoma Blue Thumb- Oklahoma Conservation, January 2016 - Present

The goal of Oklahoma's Blue Thumb Program is to protect water resources against pollution In Tulsa, we plant vegetation to help with runoff into our natural water ways and clean up garbage from local creeks like Crow Creek, etc

Spotlight Theater/ Children’s Theater, March 2016 - Present Volunteer Data Entry Clerk

To help support the historical restoration of the Tulsa Spotlight Theater, I am volunteering my services to update a data share of participants and monies earned I have been asked to join the Board of Directors for 2017

Tulsa Green Team, April 2016 - Present Taking on environmental issues here in Tulsa, to include boycotting Bill 777 and recent events to discuss Oklahoma's earthquake activity Tiffany Hicks Publications Military Press, December 2010 - military news for active and retired military http://wwwmilitarypresscom

References available upon request