thriving in a competitive marketplace

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Thriving in a Competitive Marketplace Johanna Rothman New: Manage Your Project Portfolio: Increase Your Capacity and Finish More Projects @johannarothman www.jrothman.com [email protected] 781-641-4046 © 2011 Johanna Rothman

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Page 1: Thriving in a Competitive Marketplace

Thriving in a Competitive Marketplace

Johanna RothmanNew: Manage Your Project Portfolio: Increase Your Capacity and Finish More Projects

@[email protected]

781-641-4046

© 2011 Johanna Rothman

Page 2: Thriving in a Competitive Marketplace

What Does it Mean to Thrive?

2

Flourish

Grow vigorously

Realize a goal despite

circumstance

© 2011 Johanna Rothman

Page 3: Thriving in a Competitive Marketplace

What Does it Take to Thrive?

3

People

Quality

Product

Purpose or Vision

Money

© 2011 Johanna Rothman

Page 4: Thriving in a Competitive Marketplace

In the Past

4

Shareholders

EmployeesCustomers© 2011 Johanna Rothman

Page 5: Thriving in a Competitive Marketplace

If You Want to Thrive

5

Shareholders

EmployeesCustomers

Community

© 2011 Johanna Rothman

Page 6: Thriving in a Competitive Marketplace

6© 2011 Johanna Rothman

Page 7: Thriving in a Competitive Marketplace

A Spiky World

7© 2011 Johanna Rothman

Page 8: Thriving in a Competitive Marketplace

Ideas & Values Shape Our Products

8© 2011 Johanna Rothman

Page 9: Thriving in a Competitive Marketplace

Ideas and Values...

9

Do you believe the world is flat or spiky?

Do you believe the organization stands alone or is a

corporate citizen?

Do you believe the organization works for its

shareholders or its employees or its community?

© 2011 Johanna Rothman

Page 10: Thriving in a Competitive Marketplace

There is No One Right Answer

10© 2011 Johanna Rothman

Page 11: Thriving in a Competitive Marketplace

Some Local Stories...

11© 2011 Johanna Rothman

Page 12: Thriving in a Competitive Marketplace

Herman Miller

12

A better world

This is at the heart of Herman Miller and the real reason why many of us come to work every day.

We contribute to a better world by pursuing sustainability and environmental wisdom. ...

© 2011 Johanna Rothman

Page 13: Thriving in a Competitive Marketplace

Steelcase

We design for social, economic and environmental

sustainability.  

Sustainability is our lens for innovation. 

13© 2011 Johanna Rothman

Page 14: Thriving in a Competitive Marketplace

Bissell

BISSELL's commitment to sustainability is an extension of

our rich history of innovation and continuous

improvement.

14© 2011 Johanna Rothman

Page 15: Thriving in a Competitive Marketplace

One of Our Sponsors

15© 2011 Johanna Rothman

Page 16: Thriving in a Competitive Marketplace

Other Sponsors Share Community Values

16© 2011 Johanna Rothman

Page 17: Thriving in a Competitive Marketplace

Sometimes, It’s Government Intervention

17© 2011 Johanna Rothman

Page 18: Thriving in a Competitive Marketplace

Civil Rights Act of 1964

18

Changed the want ads in 1971

Changed employment applications in 1975

Fascinating consequences for the world of work

Look around you...

© 2011 Johanna Rothman

Page 19: Thriving in a Competitive Marketplace

Every Single Time We Work for the Good of the Greater Community, We

All Benefit

19© 2011 Johanna Rothman

Page 20: Thriving in a Competitive Marketplace

What Can You Do?

“But, JR, I’m just a ___ . What can I do?”

Personal courage

Work as if the world is spiky and flat

Organization is a corporate citizen

Organization shares responsibility with the community

Unless you are a senior manager, take small steps and be

happy with them. I want you to keep your job.

20© 2011 Johanna Rothman

Page 21: Thriving in a Competitive Marketplace

Some Constraints Assist Innovation; Over-Constraining the Problem Does

Not

21© 2011 Johanna Rothman

Page 22: Thriving in a Competitive Marketplace

False Constraints that Damage the Ability to Thrive

22

Multitasking

“Do More with Less”

All symptoms of

management debt, of not

managing the project

portfolio

© 2011 Johanna Rothman

Page 23: Thriving in a Competitive Marketplace

Which Constraints Assist Innovation?

23

Those that assist the flow of ideas

Those that create more quality in the product

Technical and management leadership

© 2011 Johanna Rothman

Page 24: Thriving in a Competitive Marketplace

Because Those Constraints Appeal to Our Mastery, Purpose & Autonomy

24© 2011 Johanna Rothman

Page 25: Thriving in a Competitive Marketplace

A Competitive Marketplace

Demands new ideas

Demands quality

Allows for serendipity

25© 2011 Johanna Rothman

Page 26: Thriving in a Competitive Marketplace

Remember Moore’s Chasm

26© 2011 Johanna Rothman

Page 27: Thriving in a Competitive Marketplace

Some Ideas

27© 2011 Johanna Rothman

Page 28: Thriving in a Competitive Marketplace

Manage Your Project Portfolio

Eliminate multitasking

Decide which project is #1, #2, #3 for now

Iterate on that decision periodically

Don’t be afraid to change your mind as projects deliver

Because it doesn’t matter how many projects you start. It

matters how many projects you finish

28© 2011 Johanna Rothman

Page 29: Thriving in a Competitive Marketplace

Create a Diverse Team

Cross-functional diverse

team of diverse background

Diversity in

Domain expertise

Personality

If no one knows they can’t

do it, they will

29© 2011 Johanna Rothman

Page 30: Thriving in a Competitive Marketplace

Use Agile or Lean Where You Can

Ideas are key to thriving

Fail fast

Use timeboxes to experiment

Consider kanban to move features through

30© 2011 Johanna Rothman

Page 31: Thriving in a Competitive Marketplace

Bring in New Ideas

Talk to people outside your small group

Cross-pollinate

Get your creative juices flowing and see where the

serendipity leads you...

31© 2011 Johanna Rothman

Page 32: Thriving in a Competitive Marketplace

Consider Your Community

Who is your customer?

Consider your community as part of your customer

base

Consider shared value as one of your corporate values

32© 2011 Johanna Rothman

Page 33: Thriving in a Competitive Marketplace

Don’t Allow Time for Technical Debt

With real competition, you need to test products or

prototypes not junk

Do you know what done means?

Acceptance criteria on features

Release criteria for releases

Developers and testers work together

33© 2011 Johanna Rothman

Page 34: Thriving in a Competitive Marketplace

Collaborate as Teams

Market competition means no time for silos or zero-sum

games at any level. Internal collaboration is key.

Work on the highest ranked project first

Work on the highest ranked feature first

Swarm around features

Developers and testers and writers and BAs and

whomever are partners

34© 2011 Johanna Rothman

Page 35: Thriving in a Competitive Marketplace

Build in Frequent Feedback

Feedback for your work

Retrospectives for the team

35© 2011 Johanna Rothman

Page 36: Thriving in a Competitive Marketplace

Thriving Amid Competition is Tough

You will have to think...

People are key

Lots of ideas and serendipity help

Use every single person you have

Build on your successes

Learn from your mistakes

Involve a larger community

36© 2011 Johanna Rothman

Page 37: Thriving in a Competitive Marketplace

Read More...

Thomas Friedman’s The World is Flat

Dan Pink’s Drive

Richard Florida’s Rise of the Creative Class, Flight of the

Creative Class

Porter and Kramer, Creating Shared Value in HBR, January

2011.

37© 2011 Johanna Rothman

Page 38: Thriving in a Competitive Marketplace

There’s More...

on jrothman.com (articles, newsletters, blogs)

@johannarothman

Want me to stay in touch with you? Sign up for my email

newsletter at http://www.jrothman.com/

pragmaticmanager. Or give me your card. Or fill out a

yellow form.

38© 2011 Johanna Rothman