thought leadership 3-16-17 · the dol fiduciary rule will only add to the list. then, there is the...
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“Ourlifeisfritteredawaybydetail...simplify,simplify.”HenryDavidThoreau
THOUGHTLEADERSHIP
Author:WilliamJ.CerynikDirectorofBusinessDevelopmentSeniorWealthAdvisor
PR IVATE WEA L T H
Areyouabusinessownerorafinancialadvisor/planner?That’saseriousquestion.
Nowthatyourattentionhasbeengarnered,perhapssomeclarificationisinorder.
Thinkaboutit.Asafinancialadvisorand/orfinancialplanner,yourlifeisdevotedtodetail.Considerthemovingpartsofonboardingnewclients.Aligningcalendarstoschedulemeetings.Formsandquestionnaires.Privacynotices.Prospectuses.FormADVbrochures.Clientfolderprep,eitherdigitallyormanually. And,complyingwiththeDOLFiduciaryRulewillonlyaddtothelist.
Then,thereistheprocessofmanagingclientrelationships.Ifyou’reafinancialplanner,youarealwaysgatheringandorganizationclientdata.Always.Ifyoumanageinvestments,thereisrebalancinganddriftmonitoringandperformancereporting…nottomentionduediligenceandmodeladjustments.Clientscancallandpressthepausebuttononyourdayatanytimewithgenuinelylife-changingeventsforwhichtheyneedyourundividedattention.
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PR IVATE WEA L T H
Yourstaffmembersmightbewitheringinadeath-by-a-thousand-cutsscenario.Theyareconstantlyhelpingyoudothingsyoucoulddoonyourown,butcan’tbecauseyoudon’tknowhowtonavigateyourfirm’ssoftwareandrecordkeepingsystemsefficiently.
Simultaneously,clientswhodon’tknowhowtoaccesstheirdata– orsimplycan’tbecauseyourclient-facingportalsaretoocomplexforanaveragepersontounderstand– canfritteraway(shamelesshomagetoThoreau) yourstaff’stimewithrepeatedrequestsforassistance.Sometimes,technologydoesn’tdeservetherighttobeexplained…toanyone…because,wellfrankly,it’snotverygood.
Whenwasthelasttimeyoureviewedeverylineofyourcommissionreportindetail?YourE&Ocoverage?Areyourcompliancefilesuptodate?Allofthem?Areyousure?Wewon’tmentionkeepingtrackofstateregistrationsandinsurancecarrierappointments .And,wedefinitelywillnotmention(again) compliancewiththeDOLFiduciaryRuleatapracticelevel.
Whoismakingthecoffeeeveryday?Whilethatmaynotbeaseriousquestion ,itcouldbe.Moreimportantly,whenwasthelasttimeanyonecheckedthedatesonpublicationsinyourclientwaitingarea?(Seriously,itwouldbeagoodideatocheckthat.Now.)
Yourlifeasacompetent,responsible,ethicalfinancialadvisor/planneriscomplex.Bydefault.But,youchosethislife,right?Yourstaffandclients,however,didnotinthatsense.Theychoseyouandyouareresponsibleforhoweasyordifficulttheirlivesare.You’realsoinchargeofyourownlife.
Ifyoumanageclientrelationshipsandownyourpracticeindependently,butdonothavethebudgetforalargestaff,youhaveotherconcerns.You’rewearingalotofhats.Alot.CEO,COO,CFO,CTO,CIO,CCO,CMO,andsomethingelsethathasyettobeconsignedtoaC-levelrole.Thebuck– everyoneofthem,infact– stopswithyou,yourbroker-dealerorcustodianorTAMPnotwithstanding.
Maybeyouhavethebudgetforasizeablestaff,butyouarecomingtotherealizationthatasizeablestaffiskillingyourbudgetandthetrendisunsustainable.Perhapsit’syourtechnologybudgetthat’skillingyouandnotyourpeoplebudget.Or,perhapsyou’rejusttiredofjugglingallthe“C”hatsandyouwantyourlifeback.
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SO, SIMPLIFY.IT’STHATSIMPLE.REALLY.
1) WHATAREYOU?
Areyouafinancialadvisor/plannerorabusinessowner?Areyouafinancialplanneroraninvestmentmanager?Areyouaclientrelationshipmanageroraninvestmentstrategist?Dosomethingwell.Reallywell.Don’tdotheotherthings.Findsomeoneelse– orsomethingelse,suchasanoutsourcedvendororlargerRIAwithdeepandbroadresources– todotheotherthings.
2) WHAT’SKILLINGYOURPRACTICE?
Somethinginyourpracticeneedstochange.Ifnot,you’dbeatthetopofyourfieldandextremelyhappy.Ifyouare,congratulations!You’repartofthesmallpercentagewhoare.Forthoseinthemajority,let’stalkchange.Whatonething(ortwoorthree)wouldyouchangetomakeyourpractice– andyourlifestyle– better?Focusonthatandnottheotherthings.Ifyouneedtochangewhereorhowyoudobusiness(seelastmonth’sThoughtLeadershippiece),doit!
3) WHAT’SKILLINGYOU?
Areyoudoingtoomanythings?Thewrongthingforhowyou’reputtogether?Isyourqualityoflifewhereyouwantedittobeatthispointinyourcareerasanadvisor?Ifnot,maybeit’stimeforachange.Youhavemorepowertoinfluenceyourlifechoicesthanyourealize.However,manyadvisorsandplannersgetcaughtupinthedailytaskoftakingcareoftheirclients– that’swhyyougotintothisbusiness,right?– totheirowndetriment.Stepbackforaminute.Areyouhappywithyourlife?Canyoubreathe?Pickonethingyoucansimplifythismonth.Thenpickanothernextmonth.Soonenough,you’llmakeahabitofitandyou’llbebreathingagain.
SIMPLIFY,simplify.PerhapsThoreauhaditrightallalong.
PR IVATE WEA L T H
GoingBacktotheoriginalquestion:Areyouafinancialadvisor/plannerorabusinessowner?
Fordecades,peopleinthisindustryweretaughttobeself-made.That’sapositivetraitinmanyways.But,it’snotnecessarilyhealthyorwisewhennotbalancedwithreality.Rememberthatphrase,“earlytobed,earlytorise?”Afteryearsofself-makingself-starters,lifestyleisbecominganissueagain.
Faceit.Youcan’tdoeverything. And,perhapsit’stimetostoptrying .Ifyoutrytodoeverything,youendupdoingnothingverywell.
Inlastmonth’sThoughtLeadershippiece,wetalkedaboutsomeofthepressuressmallerpracticesarefacingfromatimeandresourcemanagementperspective.Toomanyfinancialadvisorsandplannersareoverworked.Plainandsimple.And,inthisever-opportunisticeconomy,changeisintheair.Insomecases,clientsaredemandingthechange.
Fee-onlyRIAsandRobo-advisors,bothwithfreshcropsofhappily-salariedemployeeswhoactuallyenjoylife,havecroppedupbythedozensandaresnatchingupadvisoryclientsleftandright.“Butnotmyclients!”yousay.“Never!”Denialisapowerfulpainkiller.And,whilepersonalized,relationship-drivenadvicemaynevergoaway,thatdoesn’tmeanabusinessmodelwillnevergoaway.
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HELLO FUTURE. HELLO ASHTONTHOMAS.
COME HOME TO ASHTON THOMAS. WE’LL BE GLAD TO HAVE YOU.
PR IVATE WEA L T H
About Ashton Thomas Private Wealth
Someofthestrengthsandbenefitswebelievesetusapartinclude:
• Atechnologyplatformtomanageyourpracticeandserveyourclients• Accesstoinstitutionalpricingonindustry-leadingcustodialplatforms• Single-clicktradingandrebalancing• Simple,reliablereportingandtrackingforclients’investmentandfinancialplanningneeds• Over40yearsofcombinedin-houseportfoliostrategyexperienceandguidance• Afamily-oriented,warm,professionalculturewhereyouandyourclientscanthrive
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