there is no right way to do something wrong. somi

65
THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

Upload: claribel-marsh

Post on 25-Dec-2015

229 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

THERE IS NO RIGHT WAY TO

DO SOMETHING

WRONG.

THERE IS NO RIGHT WAY TO

DO SOMETHING

WRONG.Somi

Page 2: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

BUDAPESTI GAZDASÁGI FŐISKOLA

INTERNATIONAL MARKETING

LECTURE- 8In English

20th April 2012 – FRIDAY

0940hr –1110hr (E.F. 13-15)

Miklós (Nicholas) SOÓS0630 265 9638

[email protected]

somi

Page 3: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

LECTURE DATES - TIMES - LOCATION RE: Miklós (Nicholas) SOÓS

1. FEB. 17. 0940-1110 [E.F.13-15]

2. FEB. 24. 0940-1110 [E.F.13-15]

3. MARCH 2. 0940-1110 [E.F.13-15]

4. MARCH 9. 0940-1110 [E.F.13-15]

MARCH 16. VACATION

MARCH 23. VACATION

5. MARCH 30. 0940-1110 [E.F.13-15] – re. feb.10

6. APR. 6. 0940-1110 [E.F.13-15] (guest lect?)

7. APR. 13. 0940-1110 [E.F.13-15]

8. APR. 20. 0940-1110 [E.F.13-15]

9. APR. 27. 0940-1110 [E.F.13-15]

10. MAY 4. 0940-1110 [E.F.13-15]

11. MAY 11. 0940-1110 [E.F.13-15]

somi

Page 4: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

CLASS ATTENDANCE

somi

Lectures No. %

Lect. 1 16 24

Lect. 2 22 33

Lect. 3 30 45

Lect. 4 30 45

Lect. 5 35 52

Lect. 6 34 51

Lect. 7 34 51

Lect. 8    

Lect. 9    

Lect. 10    

Page 5: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

BGF. INTERNATIONAL MARKETING – MINI TEST 1 - ASSESSMENTS

Markscale % No.

<45 4

46-50 1

51-55 0

56-60 7

61-65 0

66-70 6

71-75 0

76-80 8

81-85 0

86-90 7

91-95 0

96-100 1

Total no. of students: 34

Class average : 71%

Lowest score 20%

Highest score: 100%

Class average 2 (67): 39%

somi

Page 6: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

0

1

2

3

4

5

6

7

8

40(-) 41-45

46-50

51-55

56-60

61-65

66-70

71-75

76-80

81-85

MINI TEST 1 - RESULTS

somi

Page 7: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

Please ensure that you personally sign the

attendance sheet every time you attend a

lecture.

somi

Page 8: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

The visual contents of lectures will be available internally on

the following site:

K:\Hallgatok\ANGOL\Soós tanár úr

(available internally only)

somi

Page 9: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

SOURCES, REFERENCES – SUGGESTED READINGS

The course is NOT based on any specific textbook. The following are recommended.

International Marketing, Cateora, P. & Graham, J. (2005) 12th edition, McGraw-HillGlobal Marketing, Hollensen, S. (2004) 3rd edition, Prentice Hall

International Marketing Strategy, Doole, I. & Lowe, R (2004) 4th edition Thomson

International Marketing and Export Management, Albaum G, Prentice Hall London

Principles of Marketing, Kotler P et. Al, 2nd European edition, Prentice Hall E. 2003

Principles of Marketing, Jobber D, McGraw-Hill

Principles of Marketing, Brassington F, Financial Times Prentice Hall, 2000

Marketing on the Internet: Principles of online marketing, Strauss J & Raymond F, Prentice Hall,1999

Internet sites:

www.pmcinc.org/

www.tradeport.org

www.FAS.USDA.gov

somi

Page 10: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

ASSESSMENT METHOD

End of year written examination 60%

Two (2) ‘mini’ exams of 20 min. duration

during unannounced lectures 40%

somi

Page 11: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

Now I would like to introduce you to our guest lecturer

Juste SIAUCIUNAITE from Lithuania who will inform us

about her country much of which will be relevant to to the subject on

International Marketing.

Please welcome Juste.

Page 12: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

Lithuania – small but unique!

Page 13: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi
Page 14: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

• The Lithuanian tricolor flag was re-adopted in 1989, after Lithuania regained its independence from the Soviet Union. It was last used in the beginning of the 20th century, from 1918 to 1940. The yellow stripe of the Lithuanian flag represents golden fields of grain, the green represents a lush countryside, and the red represents blood spilled in battle for Lithuania.

Page 15: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi
Page 16: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

• The Lithuanian coat of arms is an ancient symbol that stands for Lithuania's long European history. The modern coat of arms of Lithuania was officially adopted in in the 1990s, but the coat of arms dates back to the middle ages. The white rider (or Vytis) and horse are depicted on a red background with gold and blue accents.

Page 17: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi
Page 18: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

• Gediminas, the grand duke or prince of Lithuania in the 13th-14th centuries, was responsible for founding Lithuania as an empire. Gediminas is remembered for his response to the religio-political issues of the day. Widespread conversion to Christianity clashed with deeply rooted paganism, making Gediminas' rule especially difficult.This statue of Gediminas is found in the main square in Vilnius Lithuania.

Page 19: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi
Page 20: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

• This wooden sculpture of Christ can be found at Lithuania's Hill of Crosses. This pilgrimage site is a place for Lithuanians and international travelers to pray or simply meditate.

Page 21: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi
Page 22: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

• Painted, dyed, and decorated eggs are a part of the Lithuanian Easter tradition, just like elsewhere in Eastern Europe. These Easter eggs are wooden, but Lithuanian decorated eggs can also be blown eggshells dyed with natural plant dyes and patterned using a traditional wax-removal method.

Page 23: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi
Page 24: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

• Lithuania's economy has long depended upon what its farmers could produce. However, Lithuania has often struggled to keep up with technological farming advances. Especially in rural Lithuania, farming may be done much the way it has been done for centuries. This granary is one example of the existing rural Lithuanian agricultural artifacts that are part of Lithuania's rustic charm.

Page 25: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi
Page 26: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

• Fishing along the coast or along other waterways has been an important survival technique for Lithuanians for hundreds of years. Particularly in Neringa, fishing is still a way of life. Visitors to Lithuania may even join fishing tours (both during the warm months, and during the winter for ice fishing trips) or enjoy some smoked fish while they travel along the Baltic coast.

Page 27: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi
Page 28: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

• Lithuania was once apart of the Amber Road, so it's no wonder that amber is used so prelevantly through Lithuania. Lithuania also has amber museums for you to visit.

Page 29: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi
Page 30: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

• Lithuanian traditional costumes feature long skirts, aprons, vests, and hats for the women, and long pants, vests or coats, and boots for the men.

Page 31: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

Do’s and dont’s in Lithuania

• DO exchange business cards after introductions.• DON'T sit until invited to sit down.• DO expect a Lithuanian to try to protest if you give

them a gift. Explain that it's just a little something and offer it again until they accept.

• DON'T try to schedule meetings in July and August, which are common vacation months.

• DO bring a gift for your hosts, such as chocolates, liquor, flowers, or fruit.

Page 32: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

• DO be aware that you might have to remove your shoes before entering Lithuanian home.

• DON'T put your hands in your pockets or sit with an ankle resting on the other knee. Both are considered poor etiquette.

• DO not be late more then 15 minutes.• DON'T give yellow chrysanthemums, as they

are used for funerals.• DO wait for a woman to extend her hand first.

Page 33: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

• DO open your gift upon receipt.• DON'T move to a first name basis until invited to

do so.• DO finish all the food on your plate.• DON'T remain seated while greeting someone.

Stand up!• DO indicate that you are done eating by putting

the fork and knife parallel across the right side of the plate.

• DON'T make jokes about Lithuanian culture. Lithuanians are very proud of their culture, so to make a joke about it would be in poor taste.

• DO compliment the host and finish everything served to you.

Page 34: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

• DO tip about 10% of the bill. That is customary, but not obligatory.

• DON'T give a baby gift before a baby is born; it's bad luck.

• DO give flowers in odd numbers, not even. Even numbers of flowers are for funeral.

• DON'T smile unless you mean it. In Lithuania, smiling a lot can be seen as insincere.

• DO dress conservatively for business occasions. A suit is acceptable for men, and women should wear fashionable yet conservative clothes.

• DON'T shake hands or greet someone over a threshold. Go into the room first, and then exchange handshakes.

• DO arrive on time. Lateness might indicate that you don't respect your hosts.

Page 35: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

• DO greet people with a handshake, direct eye contact, and a smile.

• DON'T speak too loudly in public.

• DO arrive on time for appointments. Punctuality is important. 

• DON'T wear t-shirts, shorts, sneakers, or sweats during business meetings.

• DO accept offers of hospitality and do reciprocate.

Page 36: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

• DO open doors for women, if you are male.• DON'T point with your finger. Instead, point with

your entire hand.• DO not pick your nose in public.• DON‘T drop litter.• DO maintain eye contact at business meetings.• DON'T interrupt others while they are speaking.

Wait patiently for them to finish.• DO not ask a lady her age.• DON'T try to bring personal relationships into

business. They are kept separate.• DO remove gum, pencils, cigarettes or anything

else from your mouth while talking on the phone.

Page 37: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi
Page 38: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi
Page 39: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi
Page 40: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

Geography

• Climate: With four distinct seasons, the climate is humid continental, with a moderating maritime influence from the Baltic Sea.

• Cities (2011): Capital--Vilnius (pop. 542,932); other cities--Kaunas (336,912); Klaipeda (177,812); Siauliai (120,969).

Page 41: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

Geography

• Area: 65,200 sq. Km

• Nationality: Noun and adjective--Lithuanian(s).Population (2011): 3,244,601.

Page 42: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

Government

• Type: Parliamentary democracy.Constitution: On October 25, 1992, Lithuanians ratified a new constitution, which was officially signed on November 6 that year.

Page 43: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

Economy

• GDP (2010): $36 billion.GDP growth (2010): 1.3%.GDP growth (2011 forecast): 5%.Annual inflation rate (September 2011): 4.5%.Unemployment rate (second quarter of 2011): 15.6%.

• Natural resources: Limestone, clay, sand, gravel, iron ore, and granite

Page 44: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

Neighbours

• The largest and most populous of the Baltic states, Lithuania is situated on the eastern shore of the Baltic Sea, in northeastern Europe. It is bordered by Latvia to the north, Belarus to the southeast, Poland to the southwest, and Kaliningrad, a territory of Russia, to the west. It has 60 miles of sandy coastline, of which only 24 miles face the open Baltic Sea. 

Page 45: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

• The terrain is marked by numerous small lakes and swamps, and a mixed forest zone covers 30% of the country. According to some geographers, Lithuania's capital, Vilnius, lies at the geographical center of Europe.

Page 46: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

Language

• The Lithuanian language still retains the original sound system and morphological peculiarities of the prototypal Indo-European tongue and, therefore, is fascinating for linguistic study. Between 400 and 600 AD, the Lithuanian and Latvian languages split from the Eastern Baltic (Prussian) language group, which subsequently became extinct.

Page 47: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

Economy

• After joining the EU in 2004, Lithuania saw its economy boom, reaching a record 8.9% GDP growth in 2007.

• Lithuania pegged its national currency--the litas--to the euro on February 2, 2002 at the rate of LTL 3.4528 to EUR 1.

Page 48: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

Defense

• Lithuania, a member of the North Atlantic Treaty Organization (NATO) since 2004, fully endorses the concept of collective defense.

Page 49: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

Foreign relations

• Lithuania became a member of the United Nations (UN) on September 17, 1991 and is a signatory to a number of UN organizations and other international agreements. Lithuania gained membership in the World Trade Organization on May 31, 2001.

Page 50: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

• Thank you for your attention!

Page 51: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

Where we finished last week.

somi

Page 52: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

FACTORS IN THE FOREIGN MARKET ENTRY MODE DECISION

External Factors

Internal Factors

Foreign MarketEntryMode

Decision

Target Country Market Factors

Target Country Environmental Factors

Target Country Produc-tion Factors

Home Country Factors

Company Product Factors

Company Resource/ Commitment Factors

somi

Page 53: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

FACTORS IN THE FOREIGN MARKET ENTRY MODE DECISION

External Factors

Target Country Production Factors

somi

• quality

• quantity

• material cost

• labor

• energy

• transport

• communication

• port facilities

Productive Agents Economic Infrastructure

Low production costs in the target country encourage some form of local production as against exporting.

Page 54: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

FACTORS IN THE FOREIGN MARKET ENTRY MODE DECISION

External Factors

Internal Factors

Foreign MarketEntryMode

Decision

Target Country Market Factors

Target Country Environmental Factors

Target Country Produc-tion Factors

Home Country Factors

Company Product Factors

Company Resource/ Commitment Factors

somi

Page 55: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

FACTORS IN THE FOREIGN MARKET ENTRY MODE DECISION

External Factors

Home Country Factors

somi

Market, Production,

Environmental

Big domestic markets allow companies to grow locally, less likely to seek foreign

markets

Competitive Structure

Oligopolistic (few dominant) situations allow

cos. to grow before entry to

foreign markets- usually invest in

production.

High Production

Cost

Encourages entry mode involving local production e.g. licensing, investment

Government Policies

Tax incentive for export;

restrictive on foreign investment

Page 56: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

FACTORS IN THE FOREIGN MARKET ENTRY MODE DECISION

External Factors

Internal Factors

Foreign MarketEntryMode

Decision

Target Country Market Factors

Target Country Environmental Factors

Target Country Produc-tion Factors

Home Country Factors

Company Product Factors

Company Resource/ Commitment Factors

somi

Page 57: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

FACTORS IN THE FOREIGN MARKET ENTRY MODE DECISION

External Factors

Home Country Factors

somi

Market, Production,

Environmental

Big domestic markets allow companies to grow locally, less likely to seek foreign

markets

Competitive Structure

Oligopolistic (few dominant) situations allow

cos. to grow before entry to

foreign markets- usually invest in

production.

High Production

Cost

Encourages entry mode involving local production e.g. licensing, investment

Government Policies

Tax incentive for export;

restrictive on foreign investment

Page 58: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

INFLUENCE OF EXTERNAL FACTORS AN EMPIRICAL VARIFICATION

100 countries studied relating to market entry attractiveness, on the basis of 59 characteristics. Three clusters: -

‘HOT’ ‘MODERATE’ ‘COLD’

Stable Gov. High mrkt oppty. High econ. level Low barriers re: legal, geocultrl. Austria, Australia, Canada, Norway, Sweden, Switzl.,

N.Z., Japan

Opposite to ‘HOT’ countries

Most African c., India, Middle East, Bolivia, Haiti, Peru,

Greece

Somewhere between ‘HOT’ and ‘COLD’

Latin Amer., Finland, Ireland, Israel, Hong K., Kuwait, Spain, Taiwan

As companies move from ‘HOT’ to ‘COLD’ countries they depend increasingly on export entry and decreasingly on investment and local

production. For average ‘HOT’country export = 47.2% of all entry mode. For average ‘COLD’ country export = 82.6% of entry modes.

somi

Page 59: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

FACTORS IN THE FOREIGN MARKET ENTRY MODE DECISION

External Factors

Internal Factors

Foreign MarketEntryMode

Decision

Target Country Market Factors

Target Country Environmental Factors

Target Country Produc-tion Factors

Home Country Factors

Company Product Factors

Company Resource/ Commitment Factors

somi

Page 60: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

FACTORS IN THE FOREIGN MARKET ENTRY MODE DECISION

Internal Factors

Company Product Factors

Company Resource/ Commitment Factors

somi

How a company responds to external factors in choosing an entry mode depends on internal factors.

Page 61: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

FACTORS IN THE FOREIGN MARKET ENTRY MODE DECISION

Internal Factors

Company Product Factors

somi

How a company responds to external factors in choosing an entry mode depends on internal factors.

Differentiation Degree

Highly differentiated products with distinct advantages = price and other discretion.

Favors export entry.

Low differentiated products favor local production entry.

Pre- and Post- Purchase Service

Product service demand close proximity to customer

Favors subsidiary and local production entry mode

Service

e.g. tourism, engineering, advertising, banking etc.. needs to be done locally

Technology

Technical products more likely licensing

Page 62: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

FACTORS IN THE FOREIGN MARKET ENTRY MODE DECISION

External Factors

Internal Factors

Foreign MarketEntryMode

Decision

Target Country Market Factors

Target Country Environmental Factors

Target Country Produc-tion Factors

Home Country Factors

Company Product Factors

Company Resource/ Commitment Factors

somi

Page 63: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

FACTORS IN THE FOREIGN MARKET ENTRY MODE DECISION

Internal Factors

Company Resource/ Commitment Factors

somi

Management Capital Production Skills Marketing Skills

The more abundant a company’s resources is these factors the more its entry mode options

Willingness to commit

Resources must be joined by the willingness to commit them to foreign market development. A high degree of commitment means that managers will select the entry mode from a wider range of alternatives.

For most companies, international commitment has grown along with international experience over a lengthy period of time.

Page 64: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

Product?

Investigate?

Potential?-Prim.res.

Entry mode?

Good Marketing Plan?

Enter now??

Operations

Satisfactory?

Other Market Opportunity?

Potential?-Send.res.

Prim. Re. supportsSend.res.?

Continue locally

Withdraw

Stay with single market

RedesignEntry mode

Redesign Markng

Plan

Delay entry

Redesign Strategy

no

no

no

no

no

no

no

no

yes

no

no

no

yes

yes

yes

yes

yes

yes

yes

yes

yes

Foreign Market Entry Decision Process.

A Logical Flow Model

somi24/39

Page 65: THERE IS NO RIGHT WAY TO DO SOMETHING WRONG. Somi

DON’T FIND FAULT, FIND A REMEDY

Henry Ford

Somi