The University of Auckland

The University of Auckland Library

Te Tumu Herenga

An Overview

Presentation created by Rose Holley - March 2002

Te Tumu HerengaMeans ‘the chief tethering post’. It is

the main binding point, the unmovable mainstay to which waka are tethered. Tumu emphasises the strength of the bond (herenga) and its chiefly status. Waka can contain many things both precious and mundane for the personal journey. The link to the many vessels is the library ‘Te Tuma Herenga’. Nov 1999

What is our mission?

To enhance the position of The University of Auckland as a university of high international standing, recognised for excellence in teaching, research and administration, innovative contribution to the advancement of knowledge, and service to its local, national and international communities.

Where are we? Auckland – the largest city in New

Zealand Population of approx 1.5 million.

University comprises 4 main campuses: City Medical and Health Sciences Tamaki North Shore + ONLINE

The University of Auckland Library

Library mission

Committed to providing quality library and information services to support and enhance the teaching, research, scholarship and creative work of the University. The library affirms its special obligations to Maori.

Who are we? The biggest University Library in

New Zealand in terms of : Staff employed Volumes held Expenditure

Ranks with top 5 Australian Universities

Where are our libraries and information centres?

General (Arts, Business, Economics, Science)

Davis (Law) Philson (Medical) Engineering Fine Arts Architecture Maori Info Commons

Music Audio-Visual Tamaki Clocktower (Cont Ed) Education Resource C Leigh Marine

Laboratory North Shore Campus Information Commons

Who are our staff?

100 professionally qualified librarians 100 library assistants and admin

support (+ casual staff for shelving) 10 Bindery

TOTAL of approximately 210 FTE staff(= approx 300 headcount)

Who are our users? 30,000 students (full and part-time,

undergraduate and postgraduate).12.2% Maori and Pacific Island33.8% Asian

4,000 academic and general staff

TOTAL of 34,000 library clients

Library Budget

What is our budget?

2001 $12.4 million – Resources

$10 million – Operations

Revenue = $2.5 million

Budget – electronic

2001$12.4 million – Resources

$4.5 million allocated for electronic resources = 36.5% of resource budget

Funding based on EFTS $500+/head

Library Services & Resources

Library Services

10 subject specific Libraries + 5 other information centres (including Tamaki campus)

Centralised core services Off-campus storage University Bindery

Services cont Subject librarians: research consultancy

in person, by phone and e-mail Ask a librarian on-line service Training and instruction:

databases/Internet/ research- on-line and in person

Inter-library Loan and document delivery Voyager / Library Catalogue

Electronic Services LEARN enables 24 x 7 access Electronic service available in

libraries, computer labs, staff workstations, remotely

Priority on delivering resources electronically

Usage of LEARN

Hits on library website (millions/per year):

1997 1.21998 2.51999 7.02000 13.32001 23.3

What are our resources? Hardcopy

1.8 million volumes 18,000 rolls of microfilms 55,000 maps 53,000 AV items 43,000 photographs and drawings 1,600 metres of archives and manuscripts

Electronic 300 bibliographic databases 10000+ electronic journals

Special collections Collections of major National

Importance:

NZ and Pacific Architecture Asian Languages Law Medicine

Resources cont Workstations

260 with a further 1000 more planned for 2003

Study Spaces 3150 with a further 1000 more

planned for 2003

Issues and Challenges

Issues that matter to us Offering a first class service to

students and staff Increasing access to all collections

and resources Developing information literacy

skills for students in partnership with academic staff

Issues that matter to us Equity of access to resources

regardless of client’s location Pursuing digital initiatives Developing synergies with academic

departments delivering courses on-line

Commitment to Maori Commitment to equity initiatives

Challenges ahead Managing change Information explosion and growth of

e-resources Creates different demands on way

service delivered e.g on-line ref enquiry, e-mail service, teaching info skills, more workstations required.

Impacts on staff-skill sets required: working hours, IT dept for network security and a 24 x 7 access

Challenges cont Attracting and retaining high calibre

library staff Responding to diversity of demand Right balance between co-operation and

competition with other institutions Financing of continual growth in

collection costs Digital collection management and

copyright clearance

How do we compare to librariesin other sectors?

Known client base with focused needs Work planned according to academic

year Support to researchers Bigger budget Service and resources planned in

consultation with academics Excellent bandwidth One of largest IT operations in NZ with

significant outlay

Employment Opportunities

Employment Opportunities Library Assistants Client Services Librarians Subject Librarians IT Staff Library and Department Managers

Benefits of working with us Leading edge IT technologies Staff development opportunities:

Attend national and international conferences

Training/development courses at University CPD centre (IT, Management, Personal)

Friendly work place, flexible dress code Environment – university life, city centre Varied job duties and opportunity to

move around

Benefits cont Able to utilise subject specialist

knowledge Superannuation Scheme with employer

contributions Gym Health Centre 20 days holiday + statutory holidays Equal Opportunity Employer – Work and

Family Policy

What we are looking for: Positive attitude Flexibility and vision Commitment to customer service Enthusiasm Excellent communication skills IT and database knowledge, skills and

interest Equal Opportunity Employer