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The ultimate goal of the WFC System is to help the

customer find a job. To accomplish this goal,

customers need to access information successfully,

maximize their job searching efforts and

employ a comprehensive job search approach. With

so much information on job searching, capturing and presenting all the

information to customers can be challenging. Let’s take a look at a scenario.

“Hello. My name is Gao. Welcome to

the WFC. How may I help you today?”

“Hi. My name is Antwan. I need help writing a

resume and finding a job,

any job.”

Direct Antwan to the computer,

provide a list of online job boards,

refer printed materials and

workshops, and help him write a

resume.

Explain to Antwan that an the job

searching process takes more than a resume to find a

job. Conducting an effective job search

takes a comprehensive

approach.

How should Gao help Antwan in this situation?

Click ClickBack

This is a good start. However, this is a basic approach to job searching. For Antwan to maximize his job searching efforts, he’ll need to prepare for

the process, learn about branding, make connections, understand how to tap into the hidden

job market and gain valuable tips to land a job.

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This approach renders limited growth of job searching skills, connections and opportunities that

lead to employment.

This a comprehensive approach to job searching. Antwan will learn more himself, how to make

connections through social networking, tap into the hidden job market, create a professional image

through branding, and learn tips that will help him land the job.

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This approach renders stronger self-awareness of knowledge, skills and abilities (KSAs), life-long job searching skills, connections and opportunities that

lead to employment.

As we have seen in the Customer A and Customer B examples, the level of assistance depends on the level

of KSAs customers possess. To ensure that each customer has the opportunity to maximize his or her job searching efforts, we’ll use the Job Searching Guide to illustrate a

comprehensive approach for customers at all levels.

“The Job Searching Steps Guide is a step-by-step guide that illustrates a comprehensive approach to the job searching process. 1) Getting Started2) Branding – Showing Your Best Self 3) Job Searching Tools4) Researching5) Job Searching6) Stepping Stones7) Landing a Job To help you understand how to use the guide, each section has a box that explains the contents along with a box of Planned Actions to guide the customer on activities.”

“The beginning is the most important part of the work.” ~ Plato

1. Getting Started

This section shows the customer how to prepare for the job searching

process. The customer creates a foundation by learning how to get

organized, develop problem-solving skills, identify personal attributes, and develop life-long job searching

skills throughout the process.

Planned Actions • Obtain supplies, personal information and documentation

• Identify barriers and solutions• Perform assessment exercises • Perform the skills transfer exercise with the JobStat tool to

identify occupational choices

2. Branding – Showing Your Best Self

"The most prepared are the most dedicated.“ ~ Raymond Berry

This section illustrates how branding creates a professional image both

in-person and online. The customer reviews her personal attributes, i.e.

KSAs, and leverages that information to brand herself and conducts a personal research of herself online to find out what

others know about her.

Planned Actions• Research name on internet

• Review personal attributes and select the best KSAs that say,

“This is who I am.”• Create or improve branding tools

that reflect a professional image

3. Job Searching Tools Man is a tool-using animal. Without tools he is nothing, with tools he is all. ~ Thomas Carlyle

This section shows the customer how to create job searching tools

that reflect his personal brand, showcase his accomplishments, work history and education and

leverage social networking sites to make connections.

Planned Actions• Create or improve branding tools

that reflect a professional image, such as an email address and

voicemail message• Showcase accomplishments • Create a resume template

• Tailor and post resumes specific to jobs

• Create an online presence

4. Researching

This section illustrates how customers can use research as a tool

to gain knowledge about job searching methods, make a good impression, explore careers and employers, and develop labor

market intelligence.

Planned Actions• Research articles on job

searching strategies • Explore careers

• Research employers• Research labor market

information• If not completed in Section One,

perform the Job Skills Transfer assessment tool

"The best way to predict the future is to invent it.“ ~ Alan Kay

5. Job Searching

This section illustrates how to leverage temporary assignments to gain skills and create opportunities,

develop connections and gain knowledge through social

networking sites, and find jobs in the open and hidden job markets.

Planned Actions• Work temporary assignments to

develop a work history • Create an online presence • Contact companies directly to

inquire about opportunities• Maximize internet job boards

“Everyone enjoys doing the kind of work for which he is best suited.” ~ Napoleon Hill

6. Stepping Stones

This section illustrates how to gain work experience, skills and

references through temporary assignments, internships and

volunteer opportunities.

Planned Actions• Contact temporary employment

agencies for temp-to-hire, contract or direct hire

employment opportunities• Check into paid and non-paid

internships• Check into volunteer

opportunities

“I couldn't wait for success, so I went ahead without it.” ~ Jonathan Winters

7. Landing the Job “By failing to prepare, you are preparing to fail.” ~ Benjamin Franklin

Planned Actions• Research tips and common

mistakes• Prepare for the interview

• Research the company to gain knowledge about it

• Follow up with hiring manager after the interview

This section illustrates the last step, yet, the important step in the job

searching process: getting ready to meet the employer, avoiding mistakes, being smart about

conducting company research, planning questions, and following

up.

Scenario - 1“The ultimate goal of the WFC System is to help the customer find a job. This goal and

ensuring that each customer has the opportunity to maximize his or her job searching efforts can be accomplished

through a comprehensive approach. As the customer learns about preparing for the

job search, tapping into the open and hidden job markets, branding, leveraging social networking to make connections, and getting ready for an interview, he or she develops life-long job searching skills

and conducts a more successful job search.”

This Completes Training for

Module 3, Unit 3