the truth about social tv: how social media is (and is not) changing entertainment

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THE TRUTH ABOUT SOCIAL TV May 13, 2011 @christytanner Christy Tanner, EVP & GM TVGuide.com & TV Guide Mobile

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TVGuide.com user research on social TV habits presented at MashCon May 2011

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Page 1: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

THE TRUTH ABOUT SOCIAL TVMay 13, 2011

@christytannerChristy Tanner, EVP & GM

TVGuide.com & TV Guide Mobile

Page 2: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

Tweet your answers to @christytanner

QUESTION #1:WHAT MAKES A SHOW SOCIAL?

Page 3: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

WHAT’S YOUR ALL-TIME FAVORITE SHOW?

Page 4: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment
Page 5: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment
Page 6: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

WHAT’S YOUR FAVORITE SHOW RIGHT NOW?

Page 7: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment
Page 8: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment
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23M UNIQUES

TVGuide.com

Source: Omniture

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TVGuide.com Video

225,000full episodes

120sources

Source: Flurry Analytics

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TV Guide Mobile

1.5M UNIQUES

4M INSTALLS

Source: Flurry Analytics

Page 12: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

TVGuide.com &TV Guide Mobile

#1 ENGAGEMENT

Source: Omniture & Flurry Analytics

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HOW DOES TVGUIDE.COM CONNECT?

Page 14: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

We connect entertainment fans with new, cool and useful products

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We connect entertainment fans with each other 2.7mm+

CHECK-INS

Source: TVGuide.com internal reporting

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We connect entertainment fans with inside scoop and experts

Page 17: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

We connectprofessional content with personalized content

“I hate Meredith, and I wish Derek would wise up and leave her already. What an insufferable woman!” -- chattypatra

Page 18: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

THE TRUTH ABOUT SOCIAL TV

Page 19: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

Tweet your answers to @christytanner

QUESTION #2:WHAT SHOW IS THIS?

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“My young son and I started watching _________ together many years ago … 

Now he is 18 and going off to college, and _________ is over. …

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“… Over the years I became part of a group of otherwise diverse people that got seriously hooked on this show…

Page 22: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

“… Besides this forum, I regularly discussed __________ with:

a major customer of my company, anda neighbor,

the guy who put up my gutters last summer.”

2 kids that work at my local Starbucks,

my son's friends,

my business partner,

Page 23: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

WHAT IS NEW ABOUT SOCIAL TV?

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New tools, technology & platforms are enabling faster connections

Page 25: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

Even better: talent, producers and networks are becoming social – fast.

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The most social shows are NOT the highest-rated

Sources: The Nielsen Company Broadcast Ranking Report- Network Primetime Households - season premiere to date for the 2010 - 2011 season through 04/24/11 & TVGuide.com internal reporting26

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What are you doingon Twitter and Facebookwhile you’re watching TV?

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Source: TVGuide.com survey, April 2011, 1586 respondents

TVGuide.com users said:

Page 29: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

Source: Survey of Mashable Connect attendees, May 2011

MashCon attendees said:

Page 30: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

When do you talk about your favorite shows on Twitter and Facebook?

Page 31: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

Source: TVGuide.com survey, April 2011, 1586 respondents

TVGuide.com users said:

Page 32: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

Source: Survey of Mashable Connect attendees, May 2011

MashCon attendees said:

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Are you watching more live TVto avoid spoilers?

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20%Yes,

there’s nothing worse than a

social spoiler.

Source: TVGuide.com survey, August 2010, 2737 respondents

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How do you interact with content creators onTwitter and Facebook?

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Source: TVGuide.com survey, April 2011, 1586 respondents

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Why do you share what you’rewatching?

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Source: TVGuide.com survey, April 2011, 1586 respondents

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WHAT MAKES A SHOW “SOCIAL”?

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GREAT STORIESTHAT CREATECONNECTIONS

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“… I have so enjoyed reading the comments and predictions of the posters here. …

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“… It makes me curious who and where all you guys live, what your “real life” is all about …

Page 44: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

“… and are you as melancholy as I am today?”

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Page 46: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

GREAT STORIESTHAT CREATECONNECTIONS

Page 47: The Truth About Social TV: How Social Media is (and is not) Changing Entertainment

WHAT’S NEXT FOR SOCIAL TV?

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Prediction #1:Show concepts will become more social

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Prediction #2:Social behavior will become professionalized

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Prediction #3:Social engagement will (finally) make Hollywood digital

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@christytannerChristy Tanner, EVP & GM

TVGuide.com & TV Guide Mobile

THANK YOU