the truth about social tv: how social media is (and is not) changing entertainment
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TVGuide.com user research on social TV habits presented at MashCon May 2011TRANSCRIPT
THE TRUTH ABOUT SOCIAL TVMay 13, 2011
@christytannerChristy Tanner, EVP & GM
TVGuide.com & TV Guide Mobile
Tweet your answers to @christytanner
QUESTION #1:WHAT MAKES A SHOW SOCIAL?
WHAT’S YOUR ALL-TIME FAVORITE SHOW?
WHAT’S YOUR FAVORITE SHOW RIGHT NOW?
23M UNIQUES
TVGuide.com
Source: Omniture
TVGuide.com Video
225,000full episodes
120sources
Source: Flurry Analytics
TV Guide Mobile
1.5M UNIQUES
4M INSTALLS
Source: Flurry Analytics
TVGuide.com &TV Guide Mobile
#1 ENGAGEMENT
Source: Omniture & Flurry Analytics
HOW DOES TVGUIDE.COM CONNECT?
We connect entertainment fans with new, cool and useful products
We connect entertainment fans with each other 2.7mm+
CHECK-INS
Source: TVGuide.com internal reporting
We connect entertainment fans with inside scoop and experts
We connectprofessional content with personalized content
“I hate Meredith, and I wish Derek would wise up and leave her already. What an insufferable woman!” -- chattypatra
THE TRUTH ABOUT SOCIAL TV
Tweet your answers to @christytanner
QUESTION #2:WHAT SHOW IS THIS?
“My young son and I started watching _________ together many years ago …
Now he is 18 and going off to college, and _________ is over. …
“… Over the years I became part of a group of otherwise diverse people that got seriously hooked on this show…
“… Besides this forum, I regularly discussed __________ with:
a major customer of my company, anda neighbor,
the guy who put up my gutters last summer.”
2 kids that work at my local Starbucks,
my son's friends,
my business partner,
WHAT IS NEW ABOUT SOCIAL TV?
New tools, technology & platforms are enabling faster connections
Even better: talent, producers and networks are becoming social – fast.
The most social shows are NOT the highest-rated
Sources: The Nielsen Company Broadcast Ranking Report- Network Primetime Households - season premiere to date for the 2010 - 2011 season through 04/24/11 & TVGuide.com internal reporting26
What are you doingon Twitter and Facebookwhile you’re watching TV?
Source: TVGuide.com survey, April 2011, 1586 respondents
TVGuide.com users said:
Source: Survey of Mashable Connect attendees, May 2011
MashCon attendees said:
When do you talk about your favorite shows on Twitter and Facebook?
Source: TVGuide.com survey, April 2011, 1586 respondents
TVGuide.com users said:
Source: Survey of Mashable Connect attendees, May 2011
MashCon attendees said:
Are you watching more live TVto avoid spoilers?
20%Yes,
there’s nothing worse than a
social spoiler.
Source: TVGuide.com survey, August 2010, 2737 respondents
How do you interact with content creators onTwitter and Facebook?
Source: TVGuide.com survey, April 2011, 1586 respondents
Why do you share what you’rewatching?
Source: TVGuide.com survey, April 2011, 1586 respondents
WHAT MAKES A SHOW “SOCIAL”?
GREAT STORIESTHAT CREATECONNECTIONS
“… I have so enjoyed reading the comments and predictions of the posters here. …
“… It makes me curious who and where all you guys live, what your “real life” is all about …
“… and are you as melancholy as I am today?”
GREAT STORIESTHAT CREATECONNECTIONS
WHAT’S NEXT FOR SOCIAL TV?
Prediction #1:Show concepts will become more social
Prediction #2:Social behavior will become professionalized
Prediction #3:Social engagement will (finally) make Hollywood digital
@christytannerChristy Tanner, EVP & GM
TVGuide.com & TV Guide Mobile
THANK YOU