the successful coach magazine oct '13
DESCRIPTION
Created by successful coaches for successful coaches - experience the world of coaching education excellence. Published by The Coaching Institute, featuring Sharon Pearson.TRANSCRIPT
The Successful Coach Magazine | Issue #1 | October 2013
The Successful Coach Magazine | Issue #1 | October 2013
2
Letter from the Editor …………………………………………………………………………………… 3
FEATURED | Successful Coaching is all in Your Head …………………………………………………… 4
ARTICLE | Resilience and Reframing……………………………………………………………………… 6
ARTICLE | Meta Dynamics for Change…………………………………………………………………… 8
SPOTLIGHT | The 90 Day Challenge …………………………………………………………………… 10
CELEBRATING SUCCESS | “I Finally Know Who I Want to be When I Grow Up!” ………………… 11
SHARE YOUR STORY | “What Looks Like the End is Actually the Beginning…”……………………… 15
COACHING TOOL | Four Quadrants to Personal Leadership………………………………………… 16
MASTERMIND MATTERS | Maximising Travel Time …………………………………………………… 19
MASTERMIND Business Success Summit ………… …………………………………………………… 20
CELEBRATING SUCCESS | “I Now Do What I Love Every Day”……………………………………… 22
Coach & Connect ………………………………………………………………………………………… 23
Webinar Highlights …………………………..…………………………………………………………… 24
Events Highlights ………………………………………………………………………………………… 26
Feel free to share this publication with your friends, family, colleague…
anyone who might find its content useful
CONTENT
Feel free to share this with your friends, family, colleague… anyone who might find its content useful
3
Welcome to the world of
coaching excellence.
And we’re so glad you’re here!
From its founding in 2004, it has been
our mission here at The Coaching
Institute to develop the most
outstanding coaches in the industry and
to facilitate your success on the
incredible life-changing journey of
becoming a coach.
With our 10 Year Anniversary just
around the corner (I know! Can you
believe it!) we are redefining
Coaching Excellence with the
evolution of coaching education,
advanced development in learning
methodology, cutting-edge technology,
and a total makeover! Intact with all the
quirk, the fun, the laughter, the joy, the
irreverence, the experience, and the
commitment to WOW you in all we do.
And with that endeavour, may we
present you the very first publication of
The Successful Coach Magazine, created by successful coaches for
successful coaches and for those taking
that daring step, whether big or small,
towards living their dream.
Here’s to you!
Elysium Nguyen
LETTER from the editor
The Successful Coach Magazine | Issue #1 | October 2013
4
Coaching is all in your head…
AUTHOR SHARON PEARSON
I see too many people who start out to train to
become a coach, and achieve only mediocre results
in this profession. There is plenty of evidence in
terms of average incomes, how many people
actually work full time in this profession and how
many people struggle to make it their primary
income source to tell me there is something more
to becoming a coach than doing a training program.
The Basics: We need to have coaching skills. We need to
know how to build rapport with the client, listen
effectively, ask questions that seek to expand
choices and drive new decisions for better results.
We need to be able to attract clients with our
marketing and our networking efforts and have
coaching packages for them to join.
IF THAT WAS ALL IT TOOK, EVERYONE
WOULD BE A SUCCESS, YES?
But they’re not…
The Crucial Element: There is one crucial element that as coaches we
cannot avoid. We are the crucial element. What
we believe is possible, what we tell ourselves can
and cannot be done, who we listen to, who we are
influenced by, how we approach our goals and how
we focus on success is contributing much more to
our potential as a coach than any marketing
campaign.
I truly believe the people who succeed in
coaching are willing to take the ultimate
journey of honest self-reflection.
They’re willing to consider their own influence in
their results, rather than lay responsibility with the
training, the client or the economy.
Self-reflection: When examining our own selves, as coaches we
need to consider:
1. OUR BELIEFS ABOUT SUCCESS AND
SUCCESSFUL PEOPLE
Successful coaches have a healthy curiosity
about success and what it takes
2. OUR DESIRE TO BE ‘LIKED’ VERSUS OUR
WILLINGNESS TO SAY WHAT NEEDS TO
BE SAID
Successful coaches say what needs to be said;
they understand the client is not paying for a
‘friend’, but someone who will help them
overcome a limit or achieve a goal
Successful FEATURE ARTICLE
Feel free to share this with your friends, family, colleague… anyone who might find its content useful
5
3. OUR OWN RESILIENCE IN THE FACE OF
CHALLENGES
Successful coaches understand that setbacks
are an inevitable part of life and accept they
will have to face them to succeed
4. OUR WILLINGNESS TO SHARE INSIGHTS
THAT MAY CHALLENGE THE STATUS
QUO
Successful coaches are always searching for
alternatives, for contrasts and for new ways of
looking at old problems
5. OUR ABILITY TO HANDLE UNCERTAINTY
AND THE UNKNOWN WHEN EXPLORING
IDEAS WITH OUR CLIENT
Successful coaches see the unknown as where
the growth is and welcome opportunities to
explore the unfamiliar
6. OUR ATTITUDE ABOUT MAKING
MISTAKES
Successful coaches understand that if they try
to avoid making mistakes they’re focusing on
themselves and not their client; they focus
instead on serving the client to achieve the
desired outcome, and if mistakes happen,
that’s part of life and not something to hide
from a client
7. OUR DESIRE TO MAINTAIN ORDER IN A
SOMETIMES CHAOTIC WORLD
Successful coaches appreciate that we live in a
chaotic world and ‘being in control’ is an
illusion and a waste of energy trying to uphold
8. OUR ABILITY TO CONSIDER THREE OR
FOUR DIFFERENT AND POTENTIALLY
CONFLICTING IDEAS IN ONE
CONVERSATION
Successful coaches enjoy the challenge and the
growth that comes from consider paradoxical
ideas and ambiguities
9. OUR SELF-CONSCIOUSNESS
Successful coaches are happy in who they are
and are not ‘hiding themselves for fear of being
discovered’ and thus are free to help the client
get over themselves as well and lighten up
10. OUR OWN FEARS AND LIMITING BELIEFS
Successful coaches know their own limits and
own them
11. OUR OWN DESIRE TO NOT BE JUDGED
Successful coaches are comfortable in
themselves and are not bothered by judgment
from others; they don’t ‘play small’ to appease
small minds
12. OUR WILLINGNESS TO TAKE
RESPONSIBILITY
Successful coaches take responsibility for their
goals, their actions, their beliefs, their
attitudes, their results and their non-results
There is more to be considered when it comes to
our own capacity to succeed as a coach, but this
list of twelve ideas to ask ourselves is a good place
to start. None of these attributes are really about
our skill level. They are more about who we’re
‘being’ and what we are willing to take
responsibility for in terms of our own personal
growth journey.
Successful coaches don’t ‘do’ coaching. They are
coaches – as in – it’s who they are, not something
they do.
There is a consistency in their attitude, beliefs,
choices and behaviours both when they’re with
clients and when they’re in their everyday lives.
They don’t act judgment free with a client and then
judge someone when they’re out with friends.
They don’t coach on success and then self-
sabotage.
There is a congruency they have strived for.
That is the real journey to successful coaching. And
it’s a call worth answering.
The Successful Coach Magazine | Issue #1 | October 2013
6
and Reframing
AUTHOR GEORGE MODRICH
Everyday each of us experiences a range of
setbacks and upsets. Yet no matter how great the
adversity some people are able to recover far
more quickly than others.
We say that “they” have great resilience. Some
people can be miserable for the whole day because
of some small upset with their spouse over
breakfast. Others may have a flat tyre on the
freeway on the way to work, have to call out the
RACV, arrive 2 hours late for work and the whole
upset hardly seems to affect them.
Resilient people shake off setbacks, muster the
tenacity to keep going, are fast to recover and
respond with energy and determination.
Resilience on the little things is
a good indicator of resilience
on the bigger things.
Neuroscientists tell us that resilience is marked by
greater left versus right activation in the prefrontal
cortex, while a lack of resilience comes from
greater right prefrontal cortex activation. Indeed
the amount of left prefrontal cortex activation for a
resilient person can be as much as 30 times that in
someone who is not resilient. Scientists have also
discovered that our brains are ‘plastic’ and
malleable and that with practice we can develop
traits that we don’t currently possess. (See “The
Emotional Brain” Richard J Davidson with Sharon
Begley)
At TCI we know that there is no such thing as
reality; only the meaning that we choose to attach
to it. And each of us attaches different meanings
to the same situation.
What for one individual will make him screaming
angry, another will regard as a mild upset. The
most resilient people choose to find a positive
meaning or better still give the negative situation a
positive meaning by reframing.
Let’s return to the person who gets a flat tyre on
the freeway and wisely decided not to change it
herself but rather to call the RACV who advise
that the call out time will be 60-90 minutes.
She calls work to explain the situation and then
tells herself - “there’s nothing I can do about it. It’s
fortunate that I have my iPod with the NLP tapes
on it and I still need to listen to discs 15-19. I can
use this as an opportunity to catch up on my NLP
tape reviews.” When the RACV arrive she’s almost
upset that she’s only half way through disc 17. The
tyre is fixed in due course and she’s off to work.
She’s grateful to the RACV guy that she didn’t need
to get down and dirty changing the tyre.
Resilience STUDENT ARTICLE
Feel free to share this with your friends, family, colleague… anyone who might find its content useful
7
When she gets to work and others are
sympathizing with her she says “Thank god it didn’t
happen on Friday when I’m running the workshop
– that would have been a real test.” (Notice she
said it would be a “real test” and not a
catastrophe.)
She’s already done a number of reframes:
Thank God it didn’t happen on Friday when
I’m running a workshop;
The RACV guy changing my tyre meant that I
didn’t get soiled and dirty;
The RACV attending meant that I didn’t have
to take any risks on the freeway;
The 80 minute wait meant that she had time to
catch up on listening to my NLP tapes;
This reframing is a great example of a resilient
individual. Constant reframing to attach a more
positive meaning to some of the upsets in our lives
is a resourceful way to empower ourselves.
If life has no meaning except the
meaning that we attach to it then
why not see everything in the best
possible light.
Choose to reframe whenever possible and give a
positive meaning to our lives.
(I’d like to thank Sharon Pearson for Disc 17 in the
TCI - NLP series which was the inspiration for this
article).
“
The Successful Coach Magazine | Issue #1 | October 2013
8
Dynamics for change
AUTHOR JENETTE LEE
COPING WITH CHANGE ISN'T AS HARD AS
IT’S MADE OUT TO BE.
YOU CAN'T CHANGE HOW YOUR
BRAIN WORKS, BUT YOU CAN USE ITS
QUIRKS TO YOUR ADVANTAGE.
In short, your brain likes information it knows and
understands and doesn't like what it doesn't know.
If your brain experiences enough change in a
variety of ways, it'll allow you to operate with the
understanding that change is something you can
survive and even benefit from. You won't fear it so
much because past experiences provide evidence
that change is non-threatening. Of course, getting
to this point is easier said than done.
Take for example when you walk down the street
and reach a construction detour that requires you
to change your path. Just by scanning the
surrounding area, you should be able to find a
detour that will get you where you want to go.
Inherently, this situation shouldn’t cause you any
stress but our brains react to this with its own
special quirks. Your brain doesn’t worry about the
usual path because it takes you to where you want
to go. Having that road now blocked, information
that your brain trusts suddenly has broken down.
You wonder where the other path leads, the
duration it’ll take, and your safety is in question.
What we don't know tends to scare us, and change
creates a lot of things we don't know. As a result,
we tend to act pretty irrationally to try and
prevent change, often without realizing it, and
make our lives unnecessarily difficult.
What comes with change is also our ability to
manage it constructively and creatively. Our
automated habits in solving today's problems often
prove inadequate. And, our one-way approaches
leave us feeling ill prepared for the challenges of
tomorrow.
To be successful in the face of change, we must
fundamentally transform the ways we think and
behave. The challenges of change demand that we
develop our capacities to learn. It is to learn how
to learn, individually and collectively. Meta
Dynamics is committed to helping you build these
capabilities – it is the thinking behind getting the
results you want.
The different Meta Dynamics code provides a
simple way for you to understand the
interrelationship between the different levels of
thinking, how you view challenges, define success,
the capacities needed and the impact of your
thinking on your ability to achieve the results you
desire.
Meta CELEBRATING SUCCESS
Feel free to share this with your friends, family, colleague… anyone who might find its content useful
9
The thinking codes can be used to assist you as a
leader and for your team in initiating powerful
conversations to build the ability to operate
together at the right levels at the right times.
The global versus details Meta Dynamics code
relates to top-down and bottom-up processing.
Global thinkers tend to think in general and
abstract terms whereas detail thinkers tend to
think more specifics. Are you a big picture person
or do you prefer handling the details? Is your focus
the forest, or the trees? You might be a big picture
person but to what extent? You might like handling
details but how small? There are varying degrees of
abstraction and specificity.
Top-down processing is starting with a concept
and working down to the details whereas a
bottom-up processing is starting with the details
and work up to form a generalisation. If someone
gives you a tool do you chunk down and ask,
"What specifically could I use this tool for?" or do
you chunk up and ask, "What is the pattern,
concept and understanding that allowed this tool
to be created? How could this new understanding
allow me to create a totally different tool to be
used in a totally different context?” It is
fundamentally important for you to know at what
level your thinking is at when change occurs.
Another Meta Dynamics code that plays a role in
how we think, react to change, and on our focus in
the environment is frame of reference – whether
we are intrinsically or extrinsically driven. It
involves how we determine our needs and desires
and how we evaluate our successes. Where do we
get our authority, rights, privileges, permissions for
our actions and decisions? How much, and what
kind of feedback do we need to know how well we
have performed?
An internal frame involves doing what you want to
do and using your own thoughts, feeling and frames
as your own authority. You take action without
needing permission or approval from others. You
don’t wonder if your parents or employer would
think it was a good idea for instance. You are the
creative trailblazers who go into new territory, and
can be ahead of your time.
An external frame of reference involves doing what
you have to do or “should do”. It uses feedback
from others and external sources to guide and
motivate action, to evaluate decisions. You may
need a lot of statistics and testimonials to know
what others are doing right or wrong.
A useful combination is to be mostly internal
referencing and therefore self-regulating,
motivating and confident particularly about your
identity and capabilities, while being able to gain
feedback from the outside as required. For
instance when learning a new skill it is useful to be
open enough to be influenced by someone who
knows more about it than you.
After enough and regular practice, managing change
won't feel like such a fearful burden. Changing your
automated habits (your thinking) is rarely easy, but
it isn't supposed to be. With practice you'll get
better and it won't feel like you're hit with a stress
bomb every time your life takes a different turn.
The only way the fear and stress will disappear is if
you calm down an embrace the unknown and Meta
Dynamic codes is just the beginning in your ability
to create the results you want when there is an
element of change.
The Successful Coach Magazine | Issue #1 | October 2013
10
One week ago we started a 90 day challenge for all our current students that
are ready to attract their first paying clients. The purpose of the challenge is
to create awareness around what goes into creating the success we see so
often in our school. There are some coaches I know that are absolutely in
love with coaching, amazingly passionate, always growing and really loving
their journey. The only problem is… no one knows they exist!
Coaching is one thing, turning it into a business where you can help yourself,
your family and really make a difference is something else. This is why we have
created the challenge, to get students connected with all the resources that
will support their success.
One of my favourite parts of this so far is the willingness students are showing
to help each other out, so many are partnering up, holding hands and really
walking through their challenges together! I love it! If you would like to join
us, email the WOW team at [email protected] and send us a
copy of your goals for the next 90 days. We will give you the next steps from
there.
Here’s to your success! Matt (the really really smiley one)
Feel free to share this with your friends, family, colleague… anyone who might find its content useful
11
what I want to do when I grow up!
AUTHOR JULIE ALEXANDERS
Hi all, I just can't express how amazing this journey
is ... But I'll try :) This is how it has been for me…
The beginning … It starts with putting an intention out there –
FOR ME I KNOW MY PURPOSE IS TO
SQUEEZE AS MUCH JUICE AND
JOY FROM LIFE,
TO INSPIRE MYSELF AND OTHERS TO
AWESOMENESS,
AND TO LIVE TRUE TO MY VALUES.
How I do that is to challenge the “deferred life”
myth we’ve been sold; to “unplug from the
matrix”; as Sharon would say “never be beige”; be
passionate, playful and courageous. I love seeing
people be the best version of them – too busy
doing and having, many people have forgotten who
they want to be.
So I set out to discover how I could live my
purpose. As it does in those situations, the
Universe puts a door where only walls existed
before. Things fall into place to deliver on that
intention - I was made redundant and transitioned
out of a big job in corporate land and had a few
other adventures along the way, each reinforcing
my commitment to find a way to do what I truly
loved, on my terms.
I left formal education at 16, so was considering
whether to finally do a degree. Then the penny
drops! One of the ways I can not only live my
purpose, satisfy my top two needs
(love/connection and contribution) and drive an
income is through coaching.
AND THEN IT HIT ME... HOLY CRAP, I FINALLY
KNOW WHAT I WANT TO DO WHEN I
GROW UP!
Decision made … I started researching and considered the Robbins
Madanes Training, but as much as I love Tony
Robbins, there is still some negativity around being
directly associated with the huge American with
massive teeth. I decided an ICF accredited course
would fit the bill, so I could go anywhere in the
world and be recognised.
I WASN’T GOING TO DO THIS BY HALVES, SO
I RESEARCHED UNTIL I FOUND THE BEST
COURSE WITH THE BEST SCHOOL; TCI WAS
IT.
The next day I signed up for the Diploma (mid-
May) and dived that very evening onto my first
webinar. In fact, from that moment I didn’t have
much of a social life, every night immersed in
webinars, reading, watching TCI videos and soaking
up every snippet of information I could.
I finally know CELEBRATING SUCCESS
The Successful Coach Magazine | Issue #1 | October 2013
12
Considering I had about 20 self-development books
on the go on my Kindle anyway, it wasn’t too much
of a shock to the system … I was doing what I
loved anyway, but this time with a distinct purpose
in mind.
The next step for me was talking the language of
certainty - as if it's already happened. I don’t
apologise for what I don’t have (such as a paper
qualification), I’m proud of what I do have – over
25 years in business which, whilst never the
primary aim, involved coaching my teams; being the
one all my friends turned to for advice and
solutions; and I also had over 10 years of focussed
personal development including through Tony
Robbins’ live events, audio programs and having my
own awesome life coach.
My mindset was:
I'm a coach formalising my coaching
experience with TCI/ gaining international
accreditation – I’m not ‘merely’ a student
I have a coaching business - it really doesn't
matter if you only have two pro bonos, it's a
business
I say "I'm doing", not "I'm trying" - for me, it’s
about diving in with both feet
My philosophy … Leading with my “what’s the worst that can
happen” attitude and egged on by Matt Lavars
(WOW!), I decided to get a pro bono client pretty
much straight away. You can't learn to drive
without getting in the car and you can’t play like
Tiger Woods by reading a golfing magazine, so I
reckoned the only way to learn, get a feel for the
coaching language and really experience what it
would be like to coach, was to go for it. I asked a
lady that I had talked to at Tony Robbins’ Date
with Destiny if she would be prepared to spare
some time “so I can get comfortable using the
language” and she graciously agreed. Well, we got
a breakthrough in our first session and I was well
and truly hooked. I think she liked it too, because
she became my first six-session pro bono.
One pro bono quickly turned into two, then three,
then four, then seven and every day I ticked off my
chart to show how far I’d progressed towards 100
coaching hours (unconscious competence here I
come!). To get my pro bonos I asked my friends
and got an overwhelming response – some
volunteering themselves and I also got
recommended to friends of friends. Those I was
too close to coach were put in the TCI coaching
pool and I ended up with so many I’ve been able to
“gift” some of my pool pro bonos to fellow
coaches who didn’t have any.
My car analogy is in regular use:
You have to get in the car to learn to drive
If you don’t step hard on the gas or you leave
your car in neutral, you’ll go nowhere fast –
take massive action and use all the tools at
your disposal
You need to keep topping up your tank of gas
– regular immersion in webinars, live coaching
demos, anything you can lay your hands on and
then immediately implement it otherwise your
‘fuel’ will evaporate
Feel free to share this with your friends, family, colleague… anyone who might find its content useful
13
And the most important thing – you’ll get nowhere
if you leave the handbrake on - that's not resolving
your limiting beliefs if I've stretched the car analogy
too far!
Next steps … I SAW A WORLD OF POSSIBILITIES
AROUND ME AND SAID YES TO EVERY
OPPORTUNITY - INCLUDING SOCIAL ONES.
Yes there were BNIs and
other networking nights, all
of which are invaluable, but
you never know who you'll
meet or what you might
learn elsewhere too. Talk to
that cab driver, the person
on the flight, the guy you’re
left with in the bar when
your friend goes off to flirt,
the friend of a friend who
vaguely thinks they recognise
you...
I’m passionate about what
coaching can do but I
communicate my WHY first. Coaching is just one
way of delivering my why. It makes for more
interesting conversations, that’s for sure! When
you talk passionately about your “why”, it’s
guaranteed to light you up and that sets you apart
from the crowd who talk about what they “do” -
and that's when the magic happens.
I’ll give you an example. One Sunday evening I
decided last minute to go for a drink with a friend
– she invited a friend who invited a friend. The girls
were all talking about this “brand new” thing they’d
heard about … NLP! Giggling to myself, I bit my
tongue and didn’t reveal I was a coach, but did
offer a few insights when they queried some
elements of human behaviour – they all thought it
was fascinating. One of the girls, Sally, thought she
had met me before, so we agreed to catch up the
next week for a coffee to work out how we knew
each other. Over coffee Sally told me about her
new business. I shared my why. And as a passing
comment at the end I said “I could coach all your
staff”.
My FOCS intake was the very next day (last
weekend of June in Sydney). So I walked in to
meet my fellow coaches and Mr Joe Pane for the
first time and in the break received the phone call
to confirm that Sally had spoken to her business
partner and they wanted me to run a series of 4
paid-for mindset webinars for their staff, one each
week.
On day 3 of FOCS, Sally called
back to say she wanted me to
speak at their 5,000 person
conference in a few months’
time. Since then, the series of 4
webinars for 10 turned into 5 for
25, some one-to-one coaching
and now into a second wave for
new starters and one-to-one
coaching for their “elite” tier.
One of my pro bonos had a
casual conversation with a
contact of hers who has now
asked me to do the same for his
business and another pro bono client wants me to
run the same sessions for her staff. There are
more on the way.
I have been to three separate BNI chapters, as a
guest each time, and walked away with a paying
one-to-one client (a package of 12 full priced
sessions, well above the recommended minimum of
$125/150 a session). Maths isn’t my strongest suit,
but I think that’s a 2,800% return on investment as
I only had to shell out for breakfast.
At one of the BNI chapters I made a connection
who has since asked me to do a regular slot on her
local radio show.
I also recently crewed at the Tony Robbins Date
with Destiny and walked away with a couple of
clients, just by sharing my why.
YES “
The Successful Coach Magazine | Issue #1 | October 2013
14
The lessons … I’VE REALISED THAT YOU CAN MAKE A
DIFFERENCE, EVEN ON DAY 1.
People don't know what you know and even if they
do they will benefit from hearing it again. Spaced
repetition is key ... or as Tony Robbins says
"Repetition is the mother of all skill".
It’s also easy to think that everyone knows what
you know and use it as an excuse not to take
action. It’s easy to say I can’t do A, B, C because I
don’t have X or Y or Z, but they are just excuses.
We have all the tools we need – what’s missing
isn’t competence, it’s courage.
I’m still waiting for my brand identity and to work
out my niche (although I do think it might have
found me!); I have my name on a business card and
a few business documents set up, but no website,
no logo … I’ve only just started my triads and I’m
going to HTRSW in October and NLP in
December.
However, I am immersing myself daily; I am
implementing everything I read and hear; I am
accepting every opportunity. Every day I walk my
talk, contribute, grow, ask myself quality questions
... and make sure that everything is aligned with my
values.
And I know my why. As a result, I have people
asking me to coach them rather than me selling
coaching to them. And I have clients paying me
and more lining up.
It’s been a hell of a first three
months!
Feel free to share this with your friends, family, colleague… anyone who might find its content useful
15
Last week I had a rare privilege.
I got to see what it could be like if my life was coming to a close…
It was all a bit dramatic – I wasn’t feeling good after a bout of pneumonia and my GP took one look at me,
slapped me on the surgery’s ECG machine and called an ambulance. They strapped me to a gurney, wheeled
me out into the car park and into the ambulance, hooked me up to oxygen and a machine that went ‘beep’. I
felt like a right pillock.
The emergency department was an education. Busy as hell, the guy two cubicles down was telling a mental
health worker very eloquently and very graphically about how he was tired of his psychoses and how he
would just like to kill everyone please. Shortly afterward he tried to ‘go out for a walk’. It took six security
guys with ropes and chains (I kid you not) to haul him back and restrain him. They’d worked up a fair sweat by
the time they were finished.
The man across the way was on the gurney because his hip had dislocated. His wife came in to see him. He
sounded like a real gentleman until the doctors left and the good natured charmer turned into quite
something else. If he had spoken to me the way he conversationally abused his wife it would have been his jaw
that was dislocated. Just like Big Ben he had a face for every direction.
Who needs a telly when you have live drama happening all around?
Anyway, I digress.
There I was, now hooked up to another machine that went ‘beep’ and with a cannula in my arm for easy
extraction of blood and the process of waiting began. I had plenty of time to think. What if it was a heart
attack, the thing they were testing me for? I had a family history of heart disease so I am in the risk zone.
What if I had come close to it being the last day I saw? I tell you, it fair pulls your life into focus and the things
that matter most become very, very clear.
All of a sudden I saw the folly of my hesitation over certain things, the short-sightedness of my tolerance of
other things and the stupidity of trading in dreams for security. When you’re at that threshold (or you think
you might be in the hallway that leads to the threshold), here’s what mattered most:
The people you love
The dreams and plans you want to realise
The hope that you’ve make some contribution to make the world a better place for your presence
(which is really a combination of the first two)
That was it. Nothing more mattered except love, connection and contribution. Outside
of the context of these three things money meant nothing – everyone looks the same in
a hospital gown.
The Successful Coach Magazine | Issue #1 | October 2013
16
to Personal Leadership
AUTHOR SHARON PEARSON
90% of effective leadership is your ability to lead
yourself. There is no avoiding how our ability to
lead others comes from our abilities to see
ourselves as we are, without exaggeration or
bravado.
How can we guide someone else on how to
accomplish something if our own success rate with
seeing tasks through to completion is hit and miss?
How can we give feedback on someone’s
professionalism when we ourselves fail to behave in
a professional manner under pressure?
How do we expect a team that can multi task
without overwhelm when our own stress is
revealed too often?
Leadership is not a ‘sometime’ affair that is
accomplished according to our mood, busyness and
confidence on the day.
Leadership is an ‘always’ thing that has to be done
consistently, without exception.
There are four quadrants to personal leadership
that I have developed and use within The Coaching
Institute.
These quadrants provide a guide for ourselves as
we develop our management and leadership
abilities.
Management is how we guide others to do their
role successfully.
Leadership is how we inspire others to achieve
their full potential and even exceed what they
would have thought was possible to achieve for
themselves.
Four Quadrants COACHING TOOL
Feel free to share this with your friends, family, colleague… anyone who might find its content useful
17
STEP 1: Self Leadership
Models people who have succeeded in that
role
Proactive about personal and professional
development
Brings innovation ideas to the organisation
Welcomes collaboration and ideas from others
Communicates clearly when needs assistance;
seeks feedback to improve
Supports and champions the goals of others
Demonstrates sound judgement when making
decisions
Reliable, professional, team player
Seeks new challenges and welcomes
opportunities to improve, grow and contribute
Handles new challenges, change and adapts
easily
Understands impact on others of behaviour;
self awareness
Sticks to all commitments
STEP 2: Self Management
Knows own KPI’s and achieves them without
fuss; looks to improve on current KPI’s by
generating ideas
Communicates to leader progress towards
KPI’s without prompting
Stays on goals regardless of distractions
Prioritises daily, weekly and monthly
consistently
Manages current tasks when new tasks and
responsibilities are added
‘Manages up’ by offering progress reports,
updates, status reports, written stat’s on
personal progress, plans to improve, clear way
forward
Focus always on what needs to be done
Stays on track with yearly and 90 day goals and
sees the interactivity of the different strategies
and how they impact and have consequences
on others
Able to utilise existing structure and systems
effectively and improve them without
prompting
Demonstrates initiative often and finds a way
to get the job done without having to be told
what to do
Has a clear professional development plan they
stick to
Doesn’t need a crisis to fix something; handles
things when they’re important, not urgent
The Successful Coach Magazine | Issue #1 | October 2013
18
STEP 3: Leadership of Others
Sets an example always of excellence
Shares the vision of the organisation/team –
has a brightness of future for everyone
Demonstrates emotional intelligence
Able to initiate creative chaos to improve the
organisation
Engenders trust
Unwritten Ground Rules match Written
Ground Rules
Strategic thinking demonstrated often
Effective decision making strategies used
Seeks to assist others to achieve their goals
and champions others
Constantly seeks to show others how to get
to the next level – gives credit away easily
Puts team goals ahead of personal agenda
Listens respectfully to ideas and acknowledges
them
Gives feedback that is easy to understand
where learning or a change is required
Checks in on others often where competence
is low
Sticks to all commitments
STEP 4: Management of Others
Regular, accurate and consistent reporting of
status of KPI’s, goals and tasks
Able to report accurately and factually,
progress, including where improvements are
needed, both to the team member and to the
manager
Able to assist team to achieve their KPI’s and
able to assist others to improve on their KPI’s
Able to train others to achieve desired results
Able to develop leadership in others
Listen, collaborate, understand before a
decision is made the leader
Uses appropriate leadership and management
style depending on the competence and
confidence of the team member
Feel free to share this with your friends, family, colleague… anyone who might find its content useful
19
Traffic Jam Reframe!
AUTHOR NATASHA POMFRET
The Mastermind group this week had a great
thread on making effective use of travel time I
thought you might be interested in.
I’M CURIOUS HOW MANY OF YOU USE
YOUR DRIVE TIME AS ADDITIONAL
STUDY BONUS TIME?
We’re given so much amazing content in CD’s and
DVD’s I think I literally have over 400 hours of
learning to absorb!
So thinking outside the box with my travel time,
not savvy with transferring them onto my Ipad yet,
I went to JBHiFi and paid $80 for a little portable
DVD player, car charger and all and take it
everywhere with me. No, I don't watch while
driving that's illegal and unsafe of course, but I
listen and relisten and then apply in my meetings!
It has totally done a 180 degree
reframe on long travel or
traffic jams!
I had another brainwave today, sometimes I can't
pull over when there's really fucking awesome
content that simply must be transcribed word for
word so I can digest it and turn it into something
applicable for my clients.
Slap me it's that bloody simple, I record the section
to my iPhone with voice memos to type up at
night!
Deirdre Waterson always has a TCI cd in her car
much to her 13 year old’s disgust, unconsciously
building a little coach at school, one CD at a time.
How great’s Kamahl Barhoush’s suggestion;
“ 3 times now I've been stuck in traffic.... so pulled
out my IPhone, hit record and punched out my
thoughts on sales, marketing or success... then sent
it over to my transcription and writer guy to flip it
into an info product for my peeps. Did the same
thing on top of a mountain in Buller last year (the
video is in my membership site)... these products
get even more great feedback than the ones I sit at
a desk and pour over for hours.”
SO HOW DO YOU SPEND YOUR
TRAVEL TIME? LISTENING TO MINDLESS
WAFFLE OR LISTENING TO THE TIMELESS
GOLD OUR TCI TEAM HAVE SHARED WITH
US?
The Ultimate MASTERMIND MATTERS
The Successful Coach Magazine | Issue #1 | October 2013
20
Feel free to share this with your friends, family, colleague… anyone who might find its content useful
21
The Successful Coach Magazine | Issue #1 | October 2013
22
what I love every day!
AUTHOR MALCOLM NEALE
I DID MY INTAKE IN FEBRUARY 2012 IN
SYDNEY. IT WAS UNLIKE ANY OTHER
TRAINING I HAD EVER DONE BEFORE.
It was so amazing to walk into that room and meet
so many like-minded people. I felt like it was where
I belonged. The day after my intake weekend I
started developing an exit plan from my current
business with my fellow shareholders so I could
pursue my coaching career.
My background was as a CFO, Business Operations
Manager and in Human Resources. I had been
doing it for 20 years but it was no longer fulfilling
as I had a desire to want to help people. I’d done
charity work for a number of years and knowing
how fulfilling that was I wanted that same sort of
feeling of satisfaction of helping people every day,
which I knew Coaching would give me.
In May 2012 I began setting up Fuel 4 Business, a
business that specialises in Business Coaching,
Motivation/Training and Executive Coaching, with a
strong focus on working with the people behind
the Business to enhance their overall quality of life.
After attending TCI’s How to Run a Successful
Workshop I began running my own monthly
Motivational Business Breakfasts and achieved great
sales of my own products which I had developed
through my studies at TCI. In June 2013 I
committed to being the Major Naming rights
Sponsor of the “2013 Fuel 4 Business Greater Port
Macquarie Business Awards”.
I now do CELEBRATING SUCCESS
Feel free to share this with your friends, family, colleague… anyone who might find its content useful
23
Part of this commitment involved speaking at
various events including at the Gala Dinner/Awards
night in front of 480 of my peers.
I had always been quite a shy person and if
someone had told me 12 months ago that I was
going to speak in front of that many people there is
no way I would have believed them.
Joe Pane and TCI gave me the confidence to
believe in myself in all areas of my life. During my
speech my Fiancé told me that you could hear a Pin
drop in the room.
I’d managed to captivate an audience of 480 people
which was truly an amazing feeling. During my
journey with TCI I have grown so much as a
person and become so much happier and fulfilled in
my own life.
By becoming a better person I also attracted my
wonderful partner who I am marrying
this weekend :)
Through the wonderful world of NLP I have also
assisted so many of my clients to make wonderful
transformations in their life. I have become quite
good at assisting people who have been sexually
abused to gain back control of their lives. This is
such an incredible gift to give someone and one of
the most rewarding parts of my job. I also recently
had the pleasure of having dinner with Hetty
Johnston the Founder and CEO of the Bravehearts
Charity.
My Business is starting to take off. Most of my
clients sign 6 month contracts with me and the
results that they are getting both Business wise and
in their personal lives are truly rewarding in deed.
They are now starting to refer other clients to me
and I can feel the future is going to be so amazing.
THANK YOU SO MUCH TCI, YOU HAVE
CHANGED MY LIFE IN SO MANY WAYS.
I NOW DO WHAT I LOVE EVERY DAY.
My Mondays’ are like my old Fridays. In fact I can’t
wait to get out of bed every day and enjoy the
amazing new life you have helped me create!
Coach & Connect is a great opportunity for
you to gather new learnings, connect with
your peers and like-minded people on a
regular basis and continue to grow as you go
through your coaching journey.
Coach and Connect is about continuing your
growth as a coach through connecting with
those who have created successes before
you, entering the mindsets of how they
created success and also how you can create
it too.
You can even invite your clients, colleagues,
friends, family or anyone you know who will
get great value from learning these skills and
build a bigger network of like-minded people.
Check the Calendar for your next Coach &
Connect Event:
HTTP://WWW.THECOACHINGINSTITUTE.
COM.AU/COURSE-SCHEDULES
COST: $20
BOOKINGS & ENQUIRIES:
The Successful Coach Magazine | Issue #1 | October 2013
24
ICF: DESIGNING ACTIONS TO
ACHIEVE GREAT RESULTS WITH
ANGELINA CIRELLI-SALOMONE
Exclusively for
Credentialed Advanced Practitioner students
8PM – 9PM
THURSDAY 24TH OCT 2013
GET READY FOR HOW TO RUN
A SUCCESSFUL WORKSHOP
WITH JOE PANE
Exclusively for
Credentialed Master Practitioner students
6PM – 7PM
WEDNESDAY 23RD OCT 2013
HOW TO EARN $100K IN YOUR
FIRST 12 MONTHS WITH
SHARON PEARSON
Exclusively for
Credentialed Master Practitioner students
5PM – 6PM
TUESDAY 29TH OCT 2013
EXCLUSIVE BONUS WEBINAR!
TIME WITH SHARON
PEARSON
Special bonus for all students! This is a
very rare opportunity so get on board!
7.30PM – 8.30PM
TUESDAY 29TH OCT 2013
Feel free to share this with your friends, family, colleague… anyone who might find its content useful
25
INTRODUCTION TO THE
INTERNATIONAL COACH GUILD
WITH JANET LEUNG
Open to all students. Find out more about
becoming an internationally recognised coach!
4PM – 5PM
THURSDAY 7TH NOV 2013
MASTERMIND WEBINAR
NEED 2 KNOW WITH
MARY-ANNE HUNT
Exclusively for
MasterMind Members
7PM – 8PM
WEDNESDAY 13TH NOV 2013
HOW TO RUN YOUR FIRST
SEMINAR FOR PROFIT WITH
NATASA DENMAN
Exclusively for
Credentialed Master Practitioner students
8PM – 9PM
MONDAY 18TH NOV 2013
EXECUTIVE COACHING:
CALCULATING THE RETURN ON
INVESTMENT WITH PARTH
BOMMAKANTI
Exclusively for
Credentialed Master Practitioner students
6PM – 7PM
TUESDAY 26TH NOV 2013
The Successful Coach Magazine | Issue #1 | October 2013
26
MASTERMIND
BUSINESS SUCCESS SUMMIT
Join Sharon Pearson and an exclusive line-up of
guest speakers who are amazing industry leaders
sharing their priceless experience and expertise
Exclusively for MasterMind Members
MONDAY 11TH NOV 2013 to
FRIDAY 15TH NOV 2013
FOUNDATIONS OF
COACHING SUCCESS
The very first and often life-changing step on your
coaching journey, the FOCS Intake Training is where
it all begins
SPEAK TO YOUR COURSE CONSULTANT TO
CONFIRM AVAILABILITY ON 1800 094 927
Feel free to share this with your friends, family, colleague… anyone who might find its content useful
27
META DYNAMICS LEVEL I
(NLP PRACTITIONER)
An astounding and quintessential training for any
coach. Discover the tools of success with
internationally-acclaimed trainers, Sharon Pearson
and Johnnie Cass
SPEAK TO YOUR COURSE CONSULTANT TO
CONFIRM AVAILABILITY ON 1800 094 927
PERSONAL POWER
WITH JOE PANE
Conquer today’s challenges and discover your
true potential at this breakthrough event!
A Free 2 ½ Day Event valued at $1997
FRIDAY 6TH DECEMBER 2013 to
SUNDAY 8TH DECEMBER 2013
WWW.PERSONALPOWEREVENT.COM.AU
The Successful Coach Magazine | Issue #1 | October 2013
28