The Strategic

Planning Process

Sensei Ndlovu- MBA Director: Kaizen Academy

sensei@kaizenacademy.co.za

What is STRATEGIC PLANNING really ?

Articulated Plan

Strategic Differentiation

Organizational Engagement

Organizational Transformation

Articulated Plan

Mission, Vision, Goals, Objectives

Strategic Differentiation

Market Data

( Customers Feedback, Competitors Doing Differently )

Organizational Engagement

Cascade goals.

Everybody knows what their piece of the Strategy in the plan are

Organizational Transformation

Talk about the plan on regular basis, make changes as you move along the way , help shift behavior and help drive choice

Vision, mission,

values,

ethical behavior and CSR

External environment

analysis

SWOT analysis

Internal environment

analysis

Strategic Direction

Strategy Management Process

Strategic Issues: Identify strategic issues to address

Mission:Determine yourCompany’s core purpose

Use SWOT:Process the SWOT toset priorities

Rollout: Communicate strategyto whole organization

Industry & Market Data:Identify market opportunities and threats

Values: Identify yourCompany’s core beliefs

Organizational Goals:Setshort-to-mid-term SMART goals. (1+ yr.)

Set Calendar:Establish schedule for progress reviews

Customer Insights:Assesscurrent satisfaction and futuredemand

Vision: Create an image of what success looks like in 5 years.

KPIs: Select key performance indicators to track progress

Leverage Tools: Train teamto use strategy tools.

Employee Input:Determinestrengths and weaknesses

Competitive Advantages:Solidify your business position

Department Goals:Cascade orggoals to departments. (12 months)

Adapt Quarterly:Hold progress reviews and modify

SWOT: Synthesize the datainto summary SWOT items

Org. Wide Strategies:Establish the approach for how wewill succeed

Team Member Goals:Cascadedept. goals to individuals

Update Annually:Review end of year, plan next year.

Long-Term Objectives:Develop a 2-year balanced framework of6 or less objectives

Budget: Align a one-year budget with the plan.

Forecast:Develop a 2-yearfinancial projection