the state of the connected patient in 2015
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THE STATE OF THE
CONNECTEDPATIENT
IN 2015
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Salesforce conducted its 2015 State of the Connected Patient research To explore how Americans today manage their health and communicate with providers.
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Key Findings:
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of patients are generally satisfied with their care86%
of millennials would like their doctor to use a mobile app71%of millennials
support the use of telehealth options60%
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How Patients CurrentlyConnect with Providers:
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How do you review your healthdata from your doctor?
21%
40%
11%
10%
In Person
The Web
Phone
21%
40%
11%
How do you currently keep trackof your health data?
36%
62%
28%
9%
Rely on Doctor
Electronic Records
Physical Record
Believe no one keepstrack of health data
By Phone
In Person
The Web
Traditional Mail
44%
35%
17%
15%
12%
How do you currently get testresults from your doctor?
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What does the futureof health look like:
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How interested are millennials in using the following technologiesin their health experience?
Mobile Devices Mobile Apps Wearables 3D Printing
Telehealth Cutting EdgeDevices
73% 71% 61%
60% 57%
73% 63%
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What criteria do millennials value when selecting a doctor?
Online Reviewsfrom Other
Patients
Ability to BookAppointments and
Pay Bills Online
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Want to learn even more about the trendsshaping the healthcare industry?
Download the full report.