The Solution is SHRMDianna Gould, SPHR, CAE

©SHRM 2014

April 2014

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• Information 24/7

• Education and Professional Development

• Personalized Help with HR Challenges

• Networking

• Advocacy

• Recertification Credits

What does SHRM provide to members?SHRM MEMBERSHIP PROVIDES…

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WHAT IS SHRM?

Over 275,000 members strong, SHRM is the world’s largest association devoted to HR management.

Our mission is to:

– Build and sustain partnerships to address people management challenges that influence the effectiveness and sustainability of their organizations and communities

– Provide a community to share expertise and create innovative solutions on people management issues

– Proactively provide thought leadership– Serve as an advocate to ensure that policy makers,

law makers and regulators are aware of key people concerns facing organizations and the human resource profession

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WHY BE A MEMBER? Keeping your HR skills and knowledge up to

date may be the key to landing a new job or holding on to the one you have—SHRM can give you a competitive edge

Being indispensable when your company is downsizing is easier with SHRM’s resources at your fingertips

Getting involved in your professional association will give you the connections you need to maintain your network; many volunteer opportunities exist

Keep your certification current with membership

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INFORMATION 24/7

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HR TOPICS & STRATEGY Free to members, these online topic overviews

provide the latest news, research articles, webcasts, and discussion forums for each discipline: Benefits Business Leadership Compensation HR Consulting Workplace Diversity Employee Relations Ethics & Sustainability Global HR Labor Relations Organizational & Employee Development Safety & Security Recruiting and Staffing Management Technology

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HR ANSWERS

Contact the HR Knowledge Advisors by: Phone: 800-283-7476, available 8:30 a.m. to 8:00 p.m. ET E-mail: Complete the form online Online location: www.shrm.org/assistance

They are certified, experienced HR professionals (most >15 years) here to serve you!

“My SHRM membership gives me a sense of security; I know who I can turn to.”

— Joanna Markle Member since 2008

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HR ANSWERSExpress Requests

A self-service online tool that allows you to request and receive information on a wide variety of HR topics via email

Express Request responses are available 24/7 Topics include

– Audits, attitude surveys, behavioral interviewing– Salary surveys– Seasonal topics (inclement weather, March Madness, open

enrollment, etc.)– Links to law firms' newsletters; directories for locating

employment lawyers for each state– HR competencies, HR career development and more

www.shrm.org/TemplatesTools/ExpressRequests

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HR ANSWERS

Turn to other SHRM members through:

Member Directory, searchable by industry and geography

SHRM Connect groups

HRTalk discussion boards You can post anonymously to discuss

sensitive situations

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WEBCASTS Learn new HR information right at your

desk – no missing work or travel costs! Free for SHRM members More than 45 new webcasts per year Participation earns recertification credits –

some strategic and global, and some for California

Archived for viewing at your convenience at ANY TIME

www.shrm.org/Multimedia/Webcasts

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“It’s hard to imagine working in HR without this valuable resource.”

— Brooke Kaercher, PHR Member since 2005

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AWARD-WINNING PUBLICATIONS

HR Magazine – also available for iPad HR News (online only) HR Week (e-mail) HR Discipline and other

HR topic e-Newsletters Legal Report Research Quarterly (in HR Magazine)

Sign up for ANY e-Newsletter at www.shrm.org/Publications/E-mailNewsletters

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PUBLICATIONSManaging Smart – Articles for Supervisors Member-exclusive collection of articles Authoritative advice from SHRM to help line

managers supervise their staffs. Addresses: Communicating, training, rewarding, and

motivating employees Compliance with employment laws

As a member of SHRM, you are authorized to distribute copies, excerpts, or emails of the newsletter at your organization.

www.shrm.org/Publications/ManagingSmart

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TEMPLATES & SAMPLES

Discover answers to basic questions or complex matters involving all areas of HR with: 40 How-to Guides 67 Presentations 100+ Toolkits - information on any HR topic,

all compiled in one easy-to-view page on SHRM.org

300 Sample Interview Questions 350 Sample Policies 600 HR Forms 700 FAQ 800+ Job Descriptions

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TEMPLATES & SAMPLESHot Topic Toolkits Include…

Practicing Strategic Human Resources Developing Human Resource Policies and Handbooks Managing FMLA Complying with California Overtime and Wage Payment

Law Disaster Management Employing Older Workers Becoming a Military-Ready Employer Mergers & Acquisitions Closing a Business Operation Developing and Sustaining Employee Engagement Managing for Employee Retention

www.shrm.org/TemplatesTools/Toolkits

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TEMPLATES & SAMPLESNew and Featured Samples

Corporate Communications Policy Employee Retention Bonus Policy Performance and Salary Reviews Outside Employment Policy Workplace Gambling Policy (sports pools,

etc.) Succession Planning Policy Conflict of Interest Form Disaster Preparedness Checklist 360 Degree Feedback Form

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TEMPLATES & SAMPLESTraining Presentations

Crisis Management Planning Workplace Violence Training for Supervisors Documentation Training for Supervisors Federal Discrimination Laws Training for

Supervisors Responding to Union Organizing FLSA Training for Supervisors Part I - V Your Hidden Paycheck: An Employee

Communication Presentation Many more!

www.shrm.org/TemplatesTools/Samples

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TEMPLATES & SAMPLESHR Metric Calculators

Enhance productivity and minimize costs by calculating:

– Absenteeism Rates– Cost per Hire– FTE Calculation– Human Capital ROI– Health Care Costs Per Employee– Revenue/Profit Per Employee– Training Costs Per Employee– Time to fill– Turnover– Workers’ Compensation Cost Per Employee

www.shrm.org/TemplatesTools/Samples/Metrics

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Here are just a few topics—there are dozens! How to Develop and Administer Military Benefits How to Establish and Design a Wellness Program How to Write a Business Plan How to Establish a Performance Improvement Plan How to Handle Communicable Diseases in the

Workplace How to Retain and File I-9 Forms How to Update or Re-verify I-9 Forms

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“The information I get from SHRM helps me determine what we need to do and the steps we need to follow. ”

— R. Schaeffer Greene Member since 1982

TEMPLATES & SAMPLESHow-To Guides

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SHRM VIDEOS

www.shrm.org/multimedia/video19

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SHRM VIDEOS

100+ Videos Available…

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RESEARCH & METRICSSHRM Benchmark Reports – Discounted for Members

– Human Capital Benchmarking (our most popular report)

– Job Satisfaction and Employee Engagement – Employee Benefits Prevalence Benchmarking – Health Care Benchmarking – Retirement and Welfare Benchmarking – Families and Work Institute’s Workplace

Effectiveness and Flexibility Benchmarking– New Report! Paid Leave www.shrm.org/Benchmarks

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RESEARCH & METRICS

Access the world’s largest global community of HR professionals for custom survey research projects.

We explore a variety of topics for clients. Some examples of recent projects include perceptions about online university degrees, hiring veterans with disabilities, employee benefits and diversity.

SHRM will develop the survey questions in conjunction with your organization, administer the survey, analyze the data and deliver a comprehensive survey/poll-findings report.

www.shrm.org/customizedresearch

Customized Research Services

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RESEARCH & METRICS

Have a unique or complex research challenge — but lack the time, expertise or resources?

SHRM stands ready to help. Just call 703-535-6366. SHRM does all the hard work — collecting, analyzing and

organizing the information you need to make smart, evidence-based decisions for your organization.

SHRM will deliver the output in a format that meets your specific needs and connects with your key constituencies.

Fees are based on scope of project.www.shrm.org/researchconcierge

Research Concierge Service

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RESEARCH & METRICSLeading Indicators of National Employment (LINE)

The SHRM LINE Employment Report covers the service and manufacturing sectors on key areas for recruiting each month:

– Projects hiring expectations a month ahead – Presents month-to-month data on new-hire

compensation– Reports degree of difficulty recruiting highly qualified

candidates– Released one month prior to Bureau of Labor Statistics

Employment Situation Report www.shrm.org/Research/MonthlyEmploymentIndices

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RESEARCH & METRICSPeople Insight – Customized Job Satisfaction Survey Service

SHRM’s People InSight survey service focuses on more than 35 different aspects of job satisfaction and 34 additional factors relating to employee engagement — providing very specific information on the type of work environment employees value.

The survey will be administered online by SHRM to your employees. Results are provided by individual department and overall employee population, and benchmarked against overall norms, including industry and organization staff size, in SHRM’s database of 10,000 employees.

Receive a final comprehensive report within 10 days.www.shrm.org/peopleinsight

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HR COMPETENCY MODEL

MODEL DEVELOPMENT

Literature Review 35 different competency models

Development 111 Focus Groups

29 cities globally 1200 HR Professionals globally

Survey of 640 CHROs

CONTENT VALIDATION

2012 Competency Validation Survey 32,000 HR Professionals globally at all career levels (entry, mid, senior,

executive)

33 Nations represented in total

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SHRM HR Professional Competencies

www.SHRM.org/competencies

Being a Career Partner

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SHRM EDUCATION

Educational Opportunities with SHRM– Certification Preparation – Recertification – Graduation Exam for Students

Available Delivery Methods– Seminars (Face-to-Face and Virtual) – Onsite Training– Executive Education– e-Learning– Webcasts

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SHRM E- LEARNING Earn recertification credits. Choose from more than 200 courses and

webcasts Comply with laws, regulations and policies

with compliance courses. Self-paced learning – you decide where and

when. Volume discounts available for both

individuals and organizations. Free demos are available.

www.shrm.org/elearning

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SHRM’S WORLD CLASS CONFERENCES

Annual Conference & Exposition– June 22-25, 2014 – Orlando, Florida

Strategy Conference– September 30 – October 2, 2014 – Las

Vegas, Nevada Diversity Conference & Exposition

– October 13-15, 2014 – New Orleans, Louisiana

Talent Management Conference & Exposition

– April 28-30, 2014 – Nashville, Tennessee

www.shrm.org/conferences

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HR CERTIFICATION INSTITUTE

Certifying body for the PHR®, SPHR®, GPHR®, or PHR-CA™/SPHR-CA™ exams.

Has awarded more than 130,000 credentials to HR professionals in more than 80 countries

Member discounts available on exam fee and learning materials through SHRMStore

Test your knowledge with the online assessment exam www.hrci.org

www.hrci.org

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CERTIFICATION STUDY MATERIALSEarn the credentials that set you apart

Certification gives you recognition, credibility, a competitive advantage, professional growth and increased earning potential.

SHRM offers premiere certification preparation tools with a uniqueSHRM Learning System for the PHR/SPHR, GPHR and California certification exams:

For the PHR/SPHR exams – Professionals who use the #1 PHR/SPHR cert prep tool to prepare for the exams consistently beat the national pass rate.

For the GPHR exam – designed for HR professionals with international and cross-border responsibilities. The #1 GPHR cert prep tool.

For the PHR-CA/SPHR-CA exams – designed for HR professionals who practice in or do business with the state of California. The #1 PHR-CA/SPHR-CA cert prep tool.

www.shrm.org/certification32

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PHR/SPHR CERTIFICATION PREPARATION

SHRM Learning System for the PHR/SPHR exams is the #1 study tool! Printed workbooks & Online Resource Center Mobile/e-reader accessibility for on-the-go studying Pre- and post-tests to assess knowledge Flashcards and glossary of key terms 1,500 practice questions Self-Study member price $695 Many chapters and local colleges also offer certification

preparation courses that include the Learning System

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RECERTIFICATION WITH SHRM

Ways to get FREE recertification credits SHRM membership, 3 credits each year SHRM webcasts and archives

Each webcast counts for at least 1 credit, and some are HR (PHR), some business (SPHR) and some global (GPHR)

On-the-job learning If you are doing something NEW at work that broadens

your knowledge of HR, it will count for credit (examples: rolling out a new 401K plan, developing a strategic planning for your department, researching new healthcare plans, developing a new compensation system

Instruction: 1 hour taught = 1.5 credit hours awarded. Includes courses taught at work such as workplace

violence prevention, sexual harassment prevention, supervisory training, safety training, etc.

Research, write, or publish on HR topics, even in your local newspaper or chapter newsletter or website.

Earn FREE

Recert Credits

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RECERTIFICATION WITH SHRM

NEW! Read Books for Credit!

The SHRMStore now offers a select number of HR books that have been approved for either General or Strategic recertification credit.

Purchase your book from the SHRMStore and receive a link for an e-learning test. After reading the approved book, simply complete the online test and score 70% or higher.

You will then receive a program ID that entitles you to 2.5 credit hours. Up to 20 total credits are available in a three-year recertification cycle.

Visit the SHRM Book Club for a list of the approved books.

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NETWORKING

SHRM Connect contains your connections, your groups (communities), and your blogs with added benefits

Now you see all open discussions on the SHRM Connect Home Page; write a blog, read a blog AND rate a blog!!

Posting files is now easier and you can now tag them for search capabilities. Join the largest HR chat room in the world!

Connect with thousands of SHRM members Start discussions; join groups Your profile is already there – just fill it in!

SHRM Connect

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NETWORKING

Like us on Facebook: https://www.facebook.com/societyforhumanresourcemanagement

– Join discussions, share opinions, see HR news and events

Follow us on twitter: @SHRM  http://twitter.com/SHRM – For all things #HR

Link in with us on LinkedIn  www.linkedin.com/company/shrm

– Receive weekly emails with motivational stories, events, discussions and more

Read the SHRM Blog http://blog.shrm.org/– Follow SHRM chats, promotions and other events

Subscribe to the SHRM YouTube channel http://www.youtube.com/shrmofficial

– Watch Focus on HR and other SHRM and HR videos

SHRM Social Media Sites

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NETWORKING

Get Involved in a Local Chapter; Volunteer

575+ local chapters give you a network of professional peers you can turn to for support

Help you establish relationships and contacts with local companies

Allows you to gain valuable information on state and local labor market conditions and issues

Is a unique opportunity to develop leadership skills through volunteering

Volunteering qualifies for recertification credits

www.shrm.org/Communities/SHRMChapters/ProfessionalChapters

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AdvocacyTop 10 list of accomplishments for 2013

1. SHRM Advocacy Team2. Immigration Reform3. Compensatory Time4. Legal Action on Presidential Appointments5. Member Advocacy6. Retirement Security7. Labor Certification Applications8. Supreme Court Action9. Workplace Flexibility10.Affirmative Action for the Disabled & Veterans

www.SHRM.org/advocacy

A Leading Voice of HR

Guide is available for download and includeshistory of the issue and SHRM’s stance withtalking points

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ADVOCACYPublic Policy Position Statements

SHRM develops Public Policy Position Statements on emerging HR public policy issues with the active participation of the volunteer members.

To view a listing of these statements, go to www.shrm.org/Advocacy/PublicPolicyStatusReports/Federal

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ADVOCACYHR Issues Update E-newsletter

HR Issues Update is SHRM's e-newsletter delivered every other week when Congress is in session.

Provides current information on HR public policy topics like health care, leave rules and other workplace issues.

No government jargon — just quick and concise news to help the HR professional stay informed on the issues that affect their jobs today or in the future.

Sign up for the newsletter at www.shrm.org/Advocacy

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ADVOCACY

SHRM’s Advocacy Team (A-Team!)

• Developed to ensure when public policy decision-makers are developing workplace policy, the voice of the HR profession is heard through a “local network”

• SHRM members best understand and are best suited to communicate how public policy affects employees, employers and the HR profession as a whole

• Informs legislators of policy impacts upon employers in their districts

• In year four of five-year implementation

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SLOAN AWARDS

The Sloan Award recognizes exemplary employers for making work “work” with workplace flexibility

When Work Works offers free workflex assessment surveys of employers and employees as part of the Sloan Award application process

All applicants get free, confidential reports comparing their responses to the biennial National Study of Employers

Please visit www.whenworkworks.org for more information and to apply.

Applications Opened Up in January, 2014

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SHRM MEMBERSHIP

Join or Renew Today!

$170 for first-time SHRM members ($.46 per day) First-time members in a chapter can use

discount code 0118 when joining online $185 for renewing members $40 for students (6+ credit hours) Discounts are available for multi-year renewals

SHRM Membership Nets Positive ROI Annual fee = cost of half-hour of

consultant/attorney time Membership offers professional development

without attending seminars Share the SHRM benefits with your employer to

convince him/her of value to your organization

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ROI OF SHRM MEMBERSHIP

We’ve run the numbers for you:12 Issues of HR Magazine $70

Reading 3 of the more than 50 research reports

$299.85

Participation in 12 webcasts from other organizations

$1,500

Savings by not having to pay some consultant fees

Your estimate

Full access to SHRM sample forms, policies, how-to guides and presentations

$300

SHRM Membership Value = $2169.85 or higherYou Pay Only $185 for

1 year full professional membership

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SHRM…

MAKING YOUR JOB (AND LIFE) EASIER.

Information, education, networking, and advocacy information

The latest HR news and compliance information

Helping you become and stay certified in HR Developing the competencies needed for a

successful HR career

SHRM IS THE SOLUTION46

LEADING PEOPLE. LEADING ORGANIZATIONS.

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Dianna Gould, SPHR, CAE

Field Services Director AK, ID, MT, OR, Pacific Council (GU & NMI) WA, WYDianna.gould@shrm.org703-535-6267 (W)@SHRMDianna

www.shrm.org

Thank You