The Service Company

Conference │ Køge │2014-03-06

Andrea Angermann – EU Projects │ Project Leader

The 8 integrative companies/social firms in Austria:

Integrative Companies in Austria2 / 25

Our tasks

• Wien Work is a non-profit social firm

• Our offer: consulting, education, vocational training and employment for– disabled people within the scope of the Disabled Aid

(as set out in the Disabled Employment Act and the Vienna Disabled Act)

– and for long-term unemployed persons without disabilities

• Founded 1981

Wien Work Tasks3 / 25

Our shareholders and public sponsors

• Volkshilfe Vienna (People’s Aid Vienna) and KOBV (Organisation for victims of war and people with handicaps for Vienna, Lower Austria and Burgenland); 50% each

• Supervisory board (5 P.)• Our public sponsors:

Ministry of Social AffairsEqualisation Tax Fund (ATF)Public Employment Service Austria (AMS)Federal Social Office (Bundessozialamt)Vienna Social Fund (FSW)

Wien Work / Structure & Financing4 / 25

Our employees(2014)

• About 600 employees– thereof 190 adults with physical

and sensory disabilities– 161 trainees with learning disabilities– and 44 long-term unemployed persons– 200 staff without disabilities

Wien Work & Employees5 / 25

Framework and conditions

• Salary in accordance with collective bargaining• Strong business orientation with intensive

social support for the employees• 3 Modules:

Employment Training Services & Production

• Mixed financing• Total budget:

€ 22 million (2012)

Characteristics6 / 25

Aim and orientation

• Socially oriented • Diversity oriented• Service provider and

producer / manufacturer in10 business units

Characteristics7 / 25

10 Business Units

Business To Business

• metal (sheet-metal work, lathe operating)• wood / carpentry • dry cleaning and laundry• textiles (sewing work)• upholstering• copy und print service• facility service• renovation (painting, brick laying, tiling, repair work)• gastronomy • scanning documents

8 / 25

Four main sites in ViennaTannhäuserplatz:

office, copy and print services, upholstering, carpentry, projectsSimmering:

dry cleaning and laundryLeopoldau:

sheet-metal work, lathe operating,scanning documents

Stadlau: facility services, painting, tiling, brick laying, sewing work, gastronomy (catering, restaurant “Michl’s” in the city, five other restaurants in residential homes for elderly people)

Scheduling: Relocation to our new Main Site in Aspern Seestadt (22nd District of Vienna)

Sites In Vienna9 / 25

IB Employment

• Sheltered employment of disabled persons in 160 permanent full-time jobs in our 10 business units (62% disabled ratio)

• Financing by ATF (government) and the FSW (City of Vienna)

• Own revenues€ 8,7 million(2013)= approx. 66% ofthe total costs

Our Projects / IB Employment10 / 25

Wien Work TrainVocational Training for Adults

• Since 2004, this module was introduced, offering “training on the job” in 20 positions per yearfor unemployed disabled adults for 7 months withsubsequent placement inthe open labour market

• Placement rate to open labour market 50%

• Mixed financing by Federal Social Office, Vienna Social Fund, Public Employment Service Viennaand own revenues (about € 55.000,- per year)

Our Projects / Wien Work Train11 / 25

Vocational Trainingfor Young People• integrative apprenticeship

and partial qualification• approx. 161 training positions

(average per year)• Cabinet maker, cook/waiter,

painter, launder, brick layer, tiler, office building cleaner, retail, office

• Financed by theVienna Social Fund,the Government of Lower Austriaand the Public Employment Service of Vienna

Our Projects / Integrative Apprenticeship12 / 25

Wien Work trains for practice

• Adolescents are no longer trained in special workshops, but directly in the individual fields of business of the social firm itself or in cooperating companies in the labour market

• Dual training & support vocational school & training on the job & remedial teaching

• External traineeships are an integral part of the training

• Rate of placements to open labour market: 55%

Our Projects / Integrative Apprenticeship13 / 25

Wien Work re-integrates long-term unemployed persons

• Implementation of socio-economic business (SÖB) for temporary employment and 6 months training of long-term unemployed persons

• Catering and 2 restaurants / café : “Michl’s” • 44 training jobs• Placement rate to open labour

market: 40%• Financed by AMS

(Public Employment Service) and approx. 40% own revenues

Our Projects / Socio-Economic Business14 / 25

Project „On The Job“

• Training for 30 young people with mental disabilities

• Training in a day-to-day working situation („on the job“), 8 jobcoaches and „work pedagogues“

• Within 9 to 36 months, this project aims at enabling them to find vocational training or a jobfitting to their demands and possibilities.

• These skills will help themto integrate into the labour market on the long run.

• Fully financed by Vienna Social Fund

Our Projects / On The Job15 / 25

Youth Coaching

• Coaching and counselling for job orientation• For all pupils from 8th or last level of compulsory

education• In Vienna Wien Work is responsible for 2 districtsAims and work program in Step 1, 2 or 3: • Clearing of job opportunities

or further education• Organize contacts to firms

in the first labour market• Organize traineeships in the

first labour market• Organize apprenticeshipsFully financed by the Federal Social Office

Our Projects / Youth Coaching16 / 25

Supported Employment for adults with disabilities and chronic diseases

• trying to find or to keep a job on the open labour market or in the public sector

• In cooperation with all other organisations in Austria working with Adults with disabilities

Supported Employment for young people with learning disabilities and/or social problems

• trying to find or to keep an apprenticeship

• Offer for two districts in Vienna

Support and outplacement with a limited contract (about 1 year) upon leaving Wien Work

Fully financed by the Federal Social OfficeOur Projects / Supported Employment17 / 25

18 / 25

AASS46

14%

JASS39

12%

Wien Work Train175%

On the Job 268%

IBAB15447%

SÖB Gastro46

14%

Number of Clients within our Jobmanagement - ProjectsMonthly Average 2013

Supported Employment for Adults (AASS)

Supported Employment for Young People (JASS)

Vocational Training for Adults (Wien Work Train)

On the Job - Training for People with Mental Disabilities

Vocational Training for Young People (IBAB)

Training for long-term unemployed persons (Socio-Economic Business) - SÖB Gastro

plus Project JUCO - Youth Coaching: 1.097 Participants (absolut) in Step 1282 Participants (absolut) in Step 2 and 295 Participants (absolut) in Step 3

Statistics / Jobmanagement-Team19 / 25

First Labour Market

14061%

Second Labour Market

4118%

Occupational Therapy

73%

Training Course32

14%

School (further education)

52%

Military Service / Civilian Service

42%

Overview: All Placements into the Labour Market and Other ResultsJobmanagement - Team

January to December 2013

Statistics / Jobmanagement-Team20 / 25

AASS Bundessache58

32%

JASS47

26%

Wien Work Train169%

On the Job3

1%

IBAB34

19%

SÖB Gastro23

13%

Placements by JMT-ProjectsJanuary to December 2013

(Summary of First and Second Labour Market) Supported Employment for Adults (AASS)

Supported Employment for Young People (JASS)

Vocational Training for Adults (Wien Work Train)

On the Job - Training for People with Mental Disabilities

Vocational Training for Young People (IBAB)

Training for long-term unemployed persons (Socio-Economic Business) - SÖB Gastro

436

440

211

10

0

109

110

59

4

0

104

128

60

3

0

14

15

16-18

19-21

22-25

Number of Participants

Ag

e o

f P

art

icip

an

ts

JUCO - Youth CoachingAge of Participants when get started within the Project

(2013)

Step 1

Step 2

Step 3

21 / 25

German54650%

Bosnien, Croatian,

Serbo-Croatian14313%

Turkish / Kurdish

16915%

Other23922%

JUCO - Youth Coaching First Language of Participants in Step 1 (2013)

First Language in Step 2: 51% German, 11% Bosnian, Croatian, Serbo-Croatian, 15% Turkish, Kurdish, 21% Other

First Language in Step 3: 46% German, 15% Bosnian, Croatian, Serbo-Croatian, 16% Turkish/Kurdish, 22% Other

22 / 25

Statistics / Jobmanagement-Team23 / 25

453

30

501

0

83113

8

120

032

156

1968

044

Apprenticeship / Vocational Program

- First Labour Market (44 % of all

Participants)

Apprenticeship -Second Labour

Market (3,5 % of all Participants)

Further Education (42 % of all

Participants)

Qualification / Job Other(10 % of all

Participants)

Nu

mb

er o

f P

arti

cip

ants

JUCO - Youth CoachingReccomendations

(Results after End of Action) 2013 Step 1

Step 2

Step 3

Projects & plans for 2014

Projects And Plans 2014

• IdA – Integration through exchange (planning an Austrian exchange programm)

• Kick off for the construction of our new comprehensive site in Vienna

• Social canteen in the Republic of Moldova• Various exchange projects for experts and beneficiaries with the Czech Republic, Scotland, Turkey, Germany

and Denmark

among many others...

24 / 25

Awards• Hotel project (2001)• Best practice within Leonardo program (2002)• Ökoprofit (2003/04/05/06/07/08/09/11/12)• Environmental award „Umweltzeichen“

for the gastronomy / tourism section (2007/2010)• Prize for environmental care and innovation of the City of Vienna

(2005)• Austrian Sustainability Reporting

Award (2nd prize 2005-07,3rd prize 2008-2010)

• Label for Social Integration Enterprises (2011)

Awards25 / 25