The Role of Effective Communication in anEarly Year’s Setting

In this PowerPoint I will be explaining and assessing the role of effective communication and interpersonal interaction in a health Social care context.

1.1 Contexts of communication

One-to-one communication

Group communication

Formal communication

Informal communication

Communication between colleagues

Communication between peofessional and people using services

Communication with professionals

Multi-agency working

Multi-professional working

1.2 contexts of communication

Text messaging

Written communication

Oral

Signing

Symbols

Touch

Music and drama

Objects of reference

Arts and crafts

Technology

1.3 speech

First language

Dialect

Slang

Jargon

Posture

Facial expression

Silence

Proximity

Reflective listening

1.4 Individual’s preferred methods of communication

British sign language

Makaton

Braille

Use of signs and symbols

Pictures and objects of reference

Finger spelling

Communication passports

Human aids to communication

Technological aids to communication

Variation between cultures