the rise of unified marketing
TRANSCRIPT
© 2015 Tealium Inc. All rights reserved. | 1
of the same marketers say without integrated data they cannot effectively manage the customer journey
¡ Digital marketing landscape ¡ Data silo challenge ¡ Unified data layer & unified marketing ¡ Case studies
Agenda!
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© 2015 Tealium Inc. All rights reserved. | 3 http://www.lumapartners.com/lumascapes/marketing-technology-lumascape/
Marketing Technology Landscape!
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4 Weeks to Deploy a Tag
+2,000 MARKETING
TECHNOLOGIES
8 Hours in a Work
Day
© 2015 Tealium Inc. All rights reserved. | 5
Fragmented data, non-correlated visitor profiles…!A/B Testing Ad Networks
Affiliate Marketing
Analytics
Chat
Email Marketing
Lead Nurturing Marketing Automation
Personalization
Search Engine Marketing
Visitor Remarketing
Visitor Retargeting
Banner Ads Social Marketing
Voice of Customer
© 2015 Tealium Inc. All rights reserved. | 8
Data unification pays off!
Source: The Path to Unified Marketing
© 2015 Tealium Inc. All rights reserved. | 9
Cross Channel unification pays off!
50%-100% ROI
IMPROVEMENT OVER TIME
30%-50% CPA IMPROVEMENT
© 2015 Tealium Inc. All rights reserved. | 10
But it is challenging…!
Source: The Path to Unified Marketing
© 2015 Tealium Inc. All rights reserved. | 12
TMS brings order to marketing chaos!A/B Testing Ad Networks
Affiliate Marketing
Email Marketing
Lead Nurturing Marketing Automation
Voice of Customer
Analytics
Chat
Banner Ads
Personalization
Search Engine Marketing
Visitor Remarketing
Visitor Retargeting
Social Marketing
• A/B Testing • Ad Networks
• Affiliate Marketing
• Email Marketing • Lead Nurturing
• Marketing Automation
• Analytics • Banner Ads
• Chat
• Personalization • SEM
• Social Marketing
• Visitor Remarketing • Visitor Retargeting
• Voice of Customer
© 2015 Tealium Inc. All rights reserved. | 13
Define—Your one true definition of data across all your digital assets and customer interactions
Control—Your ability to standardize and control data distribution to vendors Enrich—Your ability to enrich data to include visitor attributes and insights across technology platforms
The Data Layer is Core to the Solution!
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© 2015 Tealium Inc. All rights reserved. | 14
Solution: Real Time Marketing Data Platform!
¡ Standardized data layer for digital data collection ¡ Data enrichment capability ¡ Segmentation capability ¡ Connect with digital marketing ecosystem
– Via tags – Via APIs
¡ Real-Time ¡ Cross-channel
© 2015 Tealium Inc. All rights reserved. | 15
Unified Marketing!
¡ Unified view of customer – Across digital channels – Across devices – Across touch-points
¡ Deep dive visitor profile and segmentation ¡ Real-time exposure of unified data and
segments ¡ Consistent, cohesive messaging across digital
touch-points
© 2015 Tealium Inc. All rights reserved. | 17
Marketing Clouds Are Growing!
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1000s of best-of-breed
point solutions
© 2015 Tealium Inc. All rights reserved. | 18
But No One Cloud Solves All!
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Advertising - Advertising - Advertising Advertising
- - - - - Affiliate Marketing
Analytics Analytics - Analytics Analytics Analytics
A/B Testing - - - - A/B Testing
- - - - - Content Testing
- - CRM CRM CRM CRM
Email Marketing Email Marketing Email Marketing Email Marketing - Email Marketing
- MA MA MA MA MA
- - - - - Automation
- - - - - Retargeting
Social - Social - - Social
1000s of best-of-breed
point solutions
© 2015 Tealium Inc. All rights reserved. | 19
So, Build Your Own Marketing Cloud!
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Advertising - Advertising - Advertising Advertising
- - - - - Affiliate Marketing
Analytics Analytics - Analytics Analytics Analytics
A/B Testing - - - - A/B Testing
- - - - - Content Testing
- - CRM CRM CRM CRM
Email Marketing Email Marketing Email Marketing Email Marketing - Email Marketing
- MA MA MA MA MA
- - - - - Automation
- - - - - Retargeting
Social - Social - - Social
Tealium iQ & AudienceStream
1000s of best-of-breed
point solutions
© 2015 Tealium Inc. All rights reserved. | 21
Example Case Study!
¡ Feed offline profile data ¡ Retarget using offline
data ¡ Customized advertising
© 2015 Tealium Inc. All rights reserved. | 22
Example Case Study!
¡ Brick & mortar customer – Large catalog and store presence
¡ Does online marketing result in store sales?
¡ Feed store sales data to Tealium ¡ Match users against online
campaigns ¡ Trigger conversion requests to
retargeting vendor to close the loop
© 2015 Tealium Inc. All rights reserved. | 24
About Tealium!
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Customers Vendors
500+
Sites
20K
Transactions
$75B+ ~800
US HEADQUARTERS 11085 Torreyana Road, San Diego, CA 92121+1 (858) 779-1344
Thank You!For sales contact David Spokane: 1 (847) 821.0145 | [email protected]