the retail clinic phenomenon (ted matson)
TRANSCRIPT
Ted Matson VP, System Strategy
The Retail Clinic Phenomenon
Sutter Health System Snapshot (2015)
The Consumer Will See You Now
Sutter Walk-In Care
Sutter Walk-In Care
Connecting With Consumers
Ø The “Wow” Effect
Ø Consumer Satisfaction
Ø Utilization / Performance
Thank You!