The Regulators Challenge

Simon RobertsRegional Manager Stansted

Airworthiness Division Human Factors focal point

The Requirements

EASA Part145

Human Factors and Maintenance Error Management

…….is now part of the Regulation

ICAO

Safety Management Systems

…..will be required by January 2009

for all Operators and Maintenance Organisations

Mandatory vs Voluntary Implementation

Compliant Implementation vs Effective Implementation

Its not just about compliance

Effective implementation must come from within

Regulatory Approach

The Regulators Role

Seeking compliance

Seeking effective implementation?

Providing advice and guidance?

Effective Application of

Safety Management Systems

HF principals

Maintenance Error Management systems

Will lead to a safer and more competitive industry

Vital signs of a healthy MEMS

Senior Management buy-in

Just Culture

Reporting levels

Near misses being reported

Investigations establishing root cause

Feedback to employees

The CAA’s Proactive Approach

Voluntary implementation

Support of existing and future initiatives

Support of industry groups

Promoting changes to the regulation

Influencing those we regulate

CAA Supported Initiatives

CHIRP / MEMS data sharing board

MOR analysis

RAeS EMSG HF group

ShoMe tool

JAA HF steering group?

EASA?

UK CHIRP / MEMS Group

TNT FR Aviation

British Airways BA Cityflyer

QinetiQ Thompsonfly

FlyBe Monarch

First Choice DHL Air

Virgin Atlantic KLMuk

Marshalls of Cambridge Bmi

UKCAA AAIB

CHIRP

Sharing

Learning

Analysing

Finding solutions

Areas of Focus

Learning and understanding from our mistakes

The benefits of effective systems over compliant systems

Risk based management

Operator / Maintenance organisation relationships

Staff Competencies

Changing Cultures and behaviours

Maintenance Management (Operators)

need to focus on:

Oversight of its maintenance providers

Avoid unrealistic targets

Inappropriate tasks

Consider HF principals (SMS will drive this)

Maintenance Organisations

need to focus on:

Saying No to operators when appropriate

Developing error tolerant processes

Engine maintenance

…and then flight controls, landing gear and cabin safety equipment

A Word on Safety Management Systems

fully integrated i.e. Operations, maintenance management, aircraft maintenance, ground operations

Improved cooperation and communication

Not just the operator but the regulator too!

What about fatigue….how is that being managed?

Risk based rather than prescriptive rules

Further guidance is being developed by the CAA and RAeS EMSG

We do have a Safe Industry

….Is this a result of improved maintenance error management, newer more reliable aircraft requiring less maintenance, better maintenance standards and maintenance management……

Or are we just being lucky?

The Way head

What’s the key to making these regulations add value in terms of business efficiency, cost savings and risk mitigation?

Whether its HF, MEMS or SMS its not just a change to the regulation, a bit of training to be shortly forgotten…

It’s a new way of life or a journey (that will never end)…

Thank You