the que group would like to thank the 2013 sponsors

46
THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Upload: cyrah

Post on 22-Feb-2016

70 views

Category:

Documents


0 download

DESCRIPTION

THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS. Using EDI Efficiently - ATA SPEC2000 Implementation. Marcelo d`Arce EMBRAER - Nashville. Who am I … Marcelo d’Arce, Logistics and Tooling Director EAMS – EMBRAER Aircraft Maintenance Services Fully owned subsidiary of EMBRAER - PowerPoint PPT Presentation

TRANSCRIPT

Page 1: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Page 2: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Using EDI Efficiently -ATA SPEC2000 Implementation

Marcelo d`ArceEMBRAER - Nashville

Page 3: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Who am I …– Marcelo d’Arce, Logistics and Tooling Director – EAMS – EMBRAER Aircraft Maintenance Services• Fully owned subsidiary of EMBRAER• EAMS has been part of the MRO network since 1991• Bought by EMBRAER in 2002 as a parts of the company

aftermarket strategy.• Quantum GoLive on 3/28/2008

– Some company facts:• 700 employees• 10 maintenance docks

• 3500+ PN on our capabilities list• Over 200,000 man hours (2012)

Page 4: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

In This Session …– Introduction– Why was it implemented ?– Time line– Functionalities, Orchestration and Additional

Enhancements– Gains– Points of concern– Lessons learned

Page 5: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

In This Session …– Introduction– Why was it implemented ?– Time line– Functionalities, Orchestration and Additional

Enhancements– Gains– Points of concern– Lessons learned

Page 6: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

What is ATA SPEC2000?– It is a set of e-commerce specifications, products

and services designed to create a “common language” amongst the airline industry (airlines, aircraft manufacturers, suppliers, MRO, etc). It is design to streamline communications and increase operational efficiencies.

Page 7: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Introduction– This presentation is focused on the Embraer Nashville implementation– Business oriented– ATA SPEC2000 has 17 chapters. This presentation will be focused on:

• Chapter 3 – Order Administration• Chapter 4 – Customer Invoicing

– Other Chapters are:

• Chapter 1 – Provisioning• Chapter 2 - Procurement Planning• Chapter 5 - Information and Data Exchange• Chapter 6 - Communications Commands• Chapter 7 - Repair Order Administration• Chapter 8 - Repair/Overhaul Planning• Chapter 9 - Automated Identification and Data

Capture• Chapter 10 - SPEC2000/ASC X12

Implementation Guide

• Chapter 11 - Reliability Data Collection/Exchange

• Chapter 12 - Airline Inventory Redistribution System (AIRS)

• Chapter 13 - Industry Performance Metrics• Chapter 14 – Warranty• Chapter 15 - Delivery Configuration Data• Chapter 16 - Electronic Parts Certification

Forms• Chapter 17 - Electronic Logbook

Page 8: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

In This Session …– Introduction– Why was it implemented ?– Time line– Functionalities, Orchestration and Additional

Enhancements– Gains– Points of concern– Lessons learned

Page 9: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Why was it implemented?– Reduce work load on both ends of EMBRAER

(Nashville and Customer Response Center – SJK)– Allow fast reponse time for all orders, especially

AOGs;– “Test Bench” for future integrations– Support future developments

Page 10: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

FACTS– Biggest EMBRAER integration– Integration connects 4 main steps:

– Data transactions:

BNA Info Info InfoCC E2Open SAP

Page 11: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

In This Session …– Introduction– Why was it implemented ?– Time line– Functionalities, Orchestration and Additional

Enhancements– Gains– Points of concern– Lessons learned

Page 12: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Time line

Jan Feb Mar April May Jun Jul Aug Sep Oct Nov Dec2009

Jan Feb Mar April May Jun Jul Aug Sep Oct Nov Dec2010

Jan Feb Mar April May Jun Jul Aug Sep Oct Nov Dec2011

Jan Feb Mar April May Jun Jul Aug Sep Oct Nov Dec2012

Project Lauch

ContractS

igned

Boarding meeting

and documentation

Tests initiated

GoLive!

Page 13: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

In This Session …– Introduction– Why was it implemented ?– Time line– Functionalities, Orchestration and Additional

Enhancements– Gains– Points of concern– Lessons learned

Page 14: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Functionalities, Orchestration and Additional Enhancements– Send, receive acknowledgements, send a change

order, receive a change order, and cancel orders– Invoice Processing– How does it work?– Little tricks

Page 15: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Send orders and receive order acknowledgments

Page 16: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Send orders and receive order acknowledgments

Page 17: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Send orders and receive order acknowledgments

Page 18: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Send orders and receive order acknowledgments

Page 19: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Send orders and receive order acknowledgments

Page 20: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Send orders and receive order acknowledgments

Page 21: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Send orders and receive order acknowledgments

Page 22: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Send orders and receive order acknowledgments

Page 23: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Send orders and receive order acknowledgments

Page 24: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Seller change Requests

Page 25: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Seller change Requests

Page 26: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Seller change Requests

Page 27: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Seller change Requests

Page 28: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Seller change Requests

Page 29: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Shipping Notices (AWB)

Page 30: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Shipping Notices (AWB)

Page 31: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Little Tricks

Page 32: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Standard with a twist

Page 33: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

In This Session …– Introduction– Why was it implemented ?– Time line– Functionalities, Orchestration and Additional

Enhancements– Gains– Points of concern– Lessons learned

Page 34: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Gains– Paperless: Less mistakes– Reduced administrative time and cost• Updates: 33,000 transaction*30 seconds = 275 hours• PO creation: 15,000*45 seconds = 187 hours• Total: 462 hours

– Lead time reduction: reduced inventory– Standard with a twist

Page 35: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

In This Session …– Introduction– Why was it implemented ?– Time line– Functionalities, Orchestration and Additional

Enhancements– Gains– Points of concern– Lessons learned

Page 36: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Points of Concern– Clear business definition and scope– Pre-planning– Size– Follow-up

Page 37: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Clear business definition and scope– Is ther any other update/enhancements that

should work together with this one?• Freight forward integration• Reports• Work-flows• automation

– Time frames and responsibilities: who does what and when

– Service Level Agreements

Page 38: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Pre-Planning– Do you need to design your screens?– Did you involve all needed parties?– Should you align unit of measure with your

business partners?

Page 39: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Size– Do you have the right servers?– Do your partners have the right servers?

Page 40: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Follow-up– Understand the important steps and measure

themPriority Buyer UOM Month

Last Update 7/9/2013 by EdersonJan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13

Total Amount of Lines 0 0 0 4238 4391 3465 1172 0 0 0 0 0ACK 0 0 0 4118 4249 3431 1165 0 0 0 0 0Not ACK 0 0 0 120 142 34 7 0 0 0 0 0Performance (next day) 0.0% 0.0% 0.0% 97.2% 96.8% 99.0% 99.4% 0.0% 0.0% 0.0% 0.0% 0.0%Target 99% 99% 99% 99% 99% 99% 99% 99% 99% 99% 99% 99%

0 0 0

4118

4249

3431

1165

0 0 0 00 0 0

120 142

34

7

0 0 0 0 0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

0

500

1000

1500

2000

2500

3000

3500

4000

4500

5000

Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13ACK Not ACK Performance (next day) Target

* * Jun

17 21

268

191

282

162

162

13 27

185

106

94 95 89

19 2

221

160

142

131

125

23 13

177

167

224

97

175

22 21 0

1 6

1

0

1

11 2

00

0

10 1 1

00

1

30

0 2

0 0

20

1

0

0

0 00 0%

20%

40%

60%

80%

100%

0

50

100

150

200

250

300

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

EA

Page 41: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

In This Session …– Introduction– Why was it implemented ?– Time line– Functionalities, Orchestration and Additional

Enhancements– Gains– Points of concern– Lessons learned

Page 42: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Lessons Learned– Training is never enough– Better undestanding of the consequences

(receiving)

Page 43: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Where to Find More Information– www.spec2000.com– http://en.wikipedia.org/wiki/Electronic_data_inter

change

Page 44: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Key Points to Take Home …– Think BIG– Pre-plan– Create the plan based on the previous step and

follow it– Follow up your process until it is fully stable

Page 45: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

Your Turn!

?Questions?

How to contact me:Marcelo d’Arce

[email protected].: +1 615 202 2528

Please remember to complete your conference evaluation

Page 46: THE QUE GROUP WOULD LIKE TO THANK THE 2013 SPONSORS

DisclaimerThe Content provided is expected to be for the sole use of paying members and not to be disseminated outside of its intended audience, or sold without prior consent of both the QUE Group and the originator of the document or presentation.

For Questions regarding the QUE Group, please visit www.quegroup.org