The Qualitec Advantage

Behavioral Event

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Definition of BEI

Behavioral Event Interviewing (BEI) is an interview technique based on the premise that the best predictor of future behavior is past behavior.BEI allows the interviewer to:

Gain detailed job related examples

Assess past performance

Assess competencies

The Purpose of BEI

What is the purpose of BEI?

The purpose of BEI is to best match the candidates skills, competencies, and motives with the requirements and success factors of the position.

Candidate

Skills

Task Mastery

Competencies

Position

Tasks

Success

Factor

The Purpose of BEI

The overriding objective is to improve the fit between the candidate and the position.

Position

Tasks

Success

Factor

Candidate

Skills

Task Mastery

Competencies

Increased

Productivity

And

Job Satisfaction

Competencies

Competencies are the skills, areas of knowledge, attitudes, and abilities that distinguish high performers. These are characteristics that may not be easily observable but rather exist under the surface. Behavioral questions can help draw out examples of these competencies.

What Are Competencies?

Observable

Behavior

Knowledge-Job Related

Skills Communicates w/impact

Demonstrates leadership

Traits Learns quickly, projects self confidence

Team player, handles ambiguity well,

demonstrates initiative

Motives self development, focuses on client success,

Preserves firm/personal integrity

Benefits for the Interviewer

Provides objective criteria

for assessing candidates

Focuses the candidate to

provide more than canned

responses

Allows interviewers to collect

specific details about candidates

work and school experience

Focuses the interview

Benefits for the Candidate

Provides a chance to talk

in detail about work and

school experiences

Offers opportunity to

highlight strengths

Provides a chance to reveal

work style and priorities

Preparing for a Behavioral Interview

Know your resume well and think through examples of experiences that highlight your skills, attributes and accomplishments in a variety of job/school-related situationsThink through examples of behavioral questions and find specific examples that focus on your involvement in the situation

Ohio University - Avionics Engineering Center

Story Sources

Internship or Co-OpClass ProjectsActivitiesClubsTeamsSportsLeadership ExperienceTravel ExperienceHobbiesVolunteeringAccomplishmentsAwardsStudy AbroadWork Experience (even if not related to your degree)Quantify if possiblenumbers are impressive

Ohio University - Avionics Engineering Center

Specific Behaviors

Also known as characteristics, skills, values, attitudes, competencies, dimensions, success factors, requirements, etc.Behaviors often provides clues regarding corporate culture.Skill sets:

Content skillswork-related knowledge

Functional/Transferablework with people, information, things

Adaptive/Self-Managementpersonal characteristics

Ohio University - Avionics Engineering Center

Top 10 Behaviors

Achievement/Results OrientationInitiativeImpact and InfluenceCustomer Service OrientationInterpersonal UnderstandingOrganizational AwarenessAnalytical ThinkingConceptual ThinkingInformation SeekingIntegritySource: Competency-Based Interviews, (2006), Robin Kessler, p. 42.

Ohio University - Avionics Engineering Center

Preparation for BI

STAR Interviewing Response Technique, www.quintcareers.com

Situation or TaskDescribe situationbe specific not general. Provide enough detail for the interviewer to understand.Action You TookDescribe action you tookkeep focus on you. Even if discussing a team project, talk about what you did.Results You Achieved Describe what happened, how the event ended, what you accomplished, and what you learned.

For Example

Q: Describe a time when you worked on a team that was having difficulties.A: I spent a semester working with a project team for my design class. Our assignment wasMy responsibility wasThe results were

Helpful Interviewing Tips

With each question asked, think through what information is being sought and provide an example from your own experienceDont talk just to fill up dead air. Take a minute to collect your thoughts and organize your answer before replyingProvide a short, concise overview of the situation

Helpful Interviewing Tips

Be specific about your role in each situationStay away from using we too often the interviewer wants to know what you accomplished specificallyExplain what you learned from each experienceAsk the interviewer if he/she would like more detail